Developers posts on forum

thePhilX: So, um die gesamte Situation hier einmal zu klären.
  Zur Naming und Shaming Situation: In Absprache mit unserm Community Contributor Amdosh habe ich mir den Thread angesehen, die Situation überblickt und mich dazu entschlossen, die Replay-Verlinkung mit der Begründung „Aufpassen wegen Naming und Shaming“ zu editieren. Ich bin KEIN Moderator und ich habe Schrottkiste für das Verlinken des Replays auch weder ne böse Nachricht, noch nen Warning Point oder nen Friendly Reminder gegeben. Ich habe mich sogar bei ihm bedankt, nicht öffentlich den Clannamen bzw. die Spielernamen in den Thread zu schreiben.   Dazu habe ich euch im Thread darüber informiert, dass ich das Replay für mich gespeichert habe, somit wird sich darum gekümmert! Die Maßnahme hat also dazu gedient, hier nicht eine Hetzjagd gegen Artyspieler loszubrechen. Die Tatsache, dass bereits erste Spieler zum aktiven Teamkillen von verbündeten Arties aufrufen spricht für sich. (Kommentar #30 von Mario)   Zum Vorfall selbst:
Für alle, die sich das Replay nicht ansehen konnten, Schrottkiste spielt einen Progetto M46 und es befinden sich in beiden Teams jeweils eine Stufe 9 Arty (vom gleichen Clan) und eine weitere Arty der Stufe 8. Nach ungefähr einer Minute werden beide Stufe 8 Arties gecountert, wobei eine der beiden noch nicht einmal geschossen hatte. Im weiteren Verlauf des Spiels erhält Schrottkiste 4 Blindschüsse, obwohl er an diesen Positionen nicht gespottet wurde und sich während des Gefechts mehr als 500m bewegt.

Ich habe mir das Replay mehrmals angeguckt und mit einem Mitarbeiter des Kundensupports besprochen und es handelt sich um einen klaren Fall von Rigging. Somit haben sich 2 Spieler abgesprochen und verraten dem jeweils anderen die Positionen der verbündeten Fahrzeuge. Hierbei handelt es sich nicht um eine verbotene Modifikation oder einen Cheat, sondern vermutlich um Personen, dich sich über Teamspeak/Discord/Skype .... absprechen, oder im selben Raum sitzen und auf den Bildschirm des jeweils anderen gucken.   Kommunikation mit dem Customer Support und effektives Schreiben eines Tickets in der Zukunft: Unser Hauptziel sollte es sein, in der Zukunft effektiver Regelverstöße dieser Art zu ahnden, dabei ist es wichtig, dass das Ticket richtig deklariert und mit einer passenden Beschreibung bei der bearbeitenden Person ankommt. Solltet ihr also ein Gefecht haben, in dem gewisse Spieler verdächtige Dinge tuen, bei denen ihr vermutet, dass sie gegen die Regeln sind, dann schreibt ein Ticket und probiert dabei, möglichst genau zu erläutern, was euch aufgefallen ist.   Schrottkiste hat das bereits gut gelöst, er schildert die Situation, sagt, was merkwürdig war und verlinkt das Replay. Das einzige, was den Ablauf noch erleichtern könnte ist, einen ungefähren Zeitstempel zur Verfügung zu stellen, oder ein Zeitfenster, das ist besonders bei längeren Replays hilfreich. Dooferweise ist das Ticket mit dem Replay bei Limitless (unser System, bei dem Spieler auf Fragen oder Probleme von Spielern antworten) gelanded und wurde dabei unter der Kategorie "illegale Mods und Cheating" abgelegt. Ein automatisierter Check nach verbotenen Mods hilft natürlich nicht, wenn die beiden Artyfahrer sich nur gegenseitig sagen, wo die Panzer stehen.   An der Stelle ist also Folgendes festzuhalten: Probiert das richtige Thema zu adressieren, wenn ihr euch nicht sicher seid, sagt, dass etwas merkwürdiges/verdächtiges passiert ist und stellt nicht sofort Beschuldigungen auf (nen Replay mit dem Namen "Arty is Cheater" hilft nicht bei der Lösung des Problems) Beschreibt, was passiert ist und bleibt sachlich, der Support ist nicht euer Feind, er möchte euch helfen Verlinkt das Replay und/oder gegebenenfalls Screenshots Stellt nen ungefähren Zeitstempel zur Verfügung oder ein Zeitfenster, besonders bei langen Replays -> das spart Zeit und hilft das Problem einzugrenzen   TLDR  Ich war beim Kundensupport, wir haben uns das Replay angeguckt, es ist Rigging und die Spieler werden dafür ihre Sanktion bekommen.      

eekeeboo:   And if you make no effort to understand the other perspective you will never find a positive solution. Furthermore, you've instantly highlighted you will only listen to those opinions and facts that align to your own and ignore others because you don't feel you need to.    A Poll as highlighted many many and even more many times does not help because the forums do not represent even an average player or a majority. You state that a majority would welcome but as above you've just stated you only represent you and your friends and have no interest in knowing or understanding any other perspective.    I have said that it doesn't change behavior, you are stating that it does and claiming it does, you assert that it does, the burden of proof is now on yourself. You can claim this you can say "in my opinion" but it doesn't mean it's correct.    I'm not misunderstanding I'm highlighting that you have the exact same problem you are having an issue with, losing out on something that is activated. For instance, you activate a 20 battle and a 10 battle, you press battle and one expires but it will still have to be shown until the end of the previous battle, so you're stuck there waiting for the end of the battle to end to then activate another special. You're actively preventing people from playing.  13:31 Added after 0 minutes

eekeeboo:   Why did you feel the need to play more quickly, knowing that faster games have less reward and thus will provide less percentage increase? 

eekeeboo:   Then you need to contact support to check as this was done automatically.   

eekeeboo:   I posted the exact time it happened (as I was in-game) and it was fixed as it went through and left when people finished having problems and I stuck around to double check.  Posted 23 January 2019 - 10:26 PM - 23 January 2019 - 11:45 PM

eekeeboo: Please be aware of the language section you're posting in and that this is the English section  

eekeeboo: There was a plan for something to this effect but consider the nature of Warships the range and damage involved and how tanks would not be able to fire back. If people are unhappy about arty, battleships and planes would cause more frustration! 

eekeeboo: I understand you wanting to gain attention, but be aware of upping posts for the sake of it, will not help and is also naughty.    For your first video, the position 1 is prone to getting over-run. Second position is good, third position is prone to arty and again getting over run. 

eekeeboo: I've passed on the TD 12 description and will hopefully be changed in the future. 

eekeeboo:   It is unsportsmanlike conduct to actively prevent and reduce your team's chances of winning. A person will be banned if they trigger enough unsportsmanlike conducts, it's not in the intention or purpose of the game to drown your own vehicle.      12:29 Added after 1 minuteI've also unapproved a post that showed a support ticket answer. I understand what you're trying to say, but please be aware that sharing support tickets is against the forum rules and can lead to a sanction, something I'd rather you avoid when that's not your inteion. 

eekeeboo:   ​It will be for 1 week at a specific time frame as it was previously as far as I am informed. 

eekeeboo:   The frustration is clear, but the decision on this with a current extension was in place so that players, on the whole, should not lose out.  In terms of legality, I think you'd find little case for this and the support in where it falls under due to the constant information update and quick resolution and the burden of proof falling on yourselves to prove you would have received something not gained and that you were not given an opportunity to remedy the issue, while simultaneously doing it and highlighting that it was not giving an advantage to any other competitive party to put yourselves at a disadvantage.    I'm not saying this is the perfect resolution, but highlighting that on the whole, the situation was a bigger issue for all players and CW players represent a minority who already have extended compensation and we're still discussing compensation issue because of the way CW players play outside of the norms.   

eekeeboo:   Can you please confirm the times of the issue as it was first found at off-peak hours and was resolved within an hour.   

eekeeboo:    Have you checked your compensation and found it to be in error?       

Actinid: Bonjour à tous,   Merci pour vos retours et suggestions concernant les véhicules français à roues !   Bonne journée.

eekeeboo:   Firstly this is completely off-topic and "skill-based" mm will not be the solution you think it will be, the more you understand those rating systems the more you'd understand how much they would not help at all.     

eekeeboo: The test client already has a low population fill, having multiple game modes would cause even more issues. Having this at set times encourages people to "funnel" into the queue at set times and have a concentrated population. 

eekeeboo:   The specials are planned to be completed in all game modes including Frontlines, but this will depend on the mission and requirement as some are Random specific. BUT those that can be completed in all battle modes should also be completed in Frontlines (at least that's the plan so far) 

eekeeboo:     First please be on topic, second that's not a wall it's terrain, third you need to look at the graphics settings, fourth it would need age of video to see if that bug was fixed or not (as was shared). 12:06 Added after 1 minute

eekeeboo:   When people get something they want and ask for and still demand more.... yeah.... 

eekeeboo:   If that's what you want to read..... OR you can read optional QOL of life for some and not for others depending on how you play WG titles and how many.  12:01 Added after 2 minutes

eekeeboo:   "Eating up" is a strong term for something that, as I type this is using up a total of 56mb of memory (stable) and 0% cpu. Hogging this is not when my internet browser with 3 tabs and 1 music video is open taking up 400mb and 3% cpu. 

eekeeboo:   I don't think you understand what freedom of speech is, firstly above all else.    And slander doesn't work on common sense, nor does it when people see WG as a person providing access for a person to test things early and they then say some unsavoury things, people assume it's endorsed, when it's not.    This is why the program has been changed to keep things in line and to highlight the fact this is facilitation, not a provisional "relationship". It's not about expecting obedience, it's about helping people make content that helps them create their own content and get the extra edge while also advertising content and showing it off for people in ways we cannot.    We don't get to control all content, but we do on the other hand get to control our own program. If a person abuses a position of trust or the materials given to them, then we have full right to pull that support. This isn't censoring them, it's about making sure those who a constructive thrive, those who are toxic don't. Freedom of speech doesn't give you a right to offend people or make inaccurate statements and dress them up as "personal opinion".    It is a content creators job to be objective, informed and informative. It is not a content creators job to be sensationalist, click-baiting or over-the-top-negative to please the masses. This is why you have big content creators and those who aren't, if you compare the material they create, you can see this. You can only interpret offensive statements as criticism, if there's nothing constructive said, then there's nothing to interpret it becomes sentiment not constructive feedback, there is a HUGE difference. 

Actinid: Salut à tous,   J'ai remonté vos retours concernant l'arrivée de ce mode de jeu.   Si j'ai plus d'informations sur de nouvelles cartes, le char de rang IX en récompense, ou encore sur les horaires, je vous les communiquerai.   Merci pour vos retours et bonne journée.

eekeeboo:   Can you provide evidence that boosters make people behave differently? People behave differently when there's a mission or a x5 etc, boosters are a passive boost whether win or loss, they don't encourage a different play style, they just boost your current play style and supplement the rewards. Psychologically they have minimal impact in altering the rewards or perceived conditions for reward.    What should and what you want and what makes business sense and economical sense don't always align.    And I mentioned above you say they lose a reserve, if they leave or have a disconnect they still lose out as they do now, but actually lose out more based on the average and maximum time parameter. What if they're in 2 battles at once, it's not as clear cut as your statement suggests. Because different reserves would have different battle values, some people have 3 hours and others 1 hour etc, you're forcing people to only activate certain types.    You find more and more reasons why battle counter suits your personal goals, not for the benefit of the entire player base or people in different situations.     

eekeeboo:   This may be the case for yourself and it's unfortunate you struggle to play over a protracted period of time without rest, without a detriment to your gameplay, but for many like myself I already struggle with the amount of down time and thrive on pushing for a goal and objective. Each to their own and try to cater to the majority without punishing the minority. Having a number of battles reserves doesn't correlate to an increase in quality in your battles.   

eekeeboo:   At the same time x number of battles and you're interrupted in each and every battle (as you mention happens frequently), there would be a benefit for the timed booster.       10:28 Added after 1 minute

eekeeboo:   Now introducing such a mechanic can be confused and how people would then need to decide which one, depending on the time remaining on the booster, some would prefer to let the one with 1 minute remaining run out to start a new one etc. Again I don't want it to seem like I'm constantly negating your point of view or arguing, but trying to just illustrate the importance and the other side of why things are the way they are. 

eekeeboo:   If you haven't tried, make a tinfoil orb and polish it, it is not to be underestimated!   

eekeeboo:   The freezing timer would be good/nice/convenient but then it would be open to abuse, like an alt-f4 if you think you're going to lose or you die and then waiting until you log-in etc. I'm not saying it's the worst idea ever with the boost-by-battle, but it's just the what works conveniently with the game and systems we have.   

eekeeboo:   But that's where the average and maximum would be used to gauge the equivalent nature. So when you say it's not the issue, it changes the way and number of expectation. There are people like myself who simply did not have the time or completely forgot about the boosters, but during times when I want to grind something out or Clanwars the boosters are absolutely perfect. The value remains the same as when they're given to F2P players they really do make a difference.   

eekeeboo:   From what you've said, the only change to number of battles would be for the SH fight, the boosters benefit a lot of people who don't play in SH or have problems with only 1 or 2 premiums. They make all the difference to people who have no premium time or premium tanks and play for xp per minute by playing quickly too. 

eekeeboo:   Now imagine how quickly you can play 20 battles, most reserves aren't equivalent to 20 battles but an hour reserve, for instance, is 4 battles based on time. Now imagine every 4 battles you have to stop, go to reserves, activate etc.    On the other hand, instead of saying 4 battles, you give time so that even when you have a bad game, you're not wasting one of those battles for a boost, you can quickly get in another tank and still take advantage. With a battle timed booster, you will then need to consider do you only count win only conditions because people will be upset with a 100% xp boost on a loss and that's it, gone.   

eekeeboo:   I'm not a moderator, that's why it says community manager on my name. And I'm more than my title, I'm intelligent and educated and I'm able to think and learn outside of my job role. I know this is perhaps an alien concept but I was more and I learned more than what my job demands.    If you play games long enough, talk with developers long enough and other experienced industry experts you'd be surprised at what you learn.    And just in case you're curious, I'm educated in Clinical Psychology and Neuroscience and I am a qualified Teacher, I'm not "just" a moderator or something who only spends time on tanks and only thinks in WoT PC terms.    Because of that education and my ability to want to find facts and information about situations, no I don't have to admit it's rigged, because it's not.   

eekeeboo:   One of us, One of us.          09:33 Added after 1 minute

eekeeboo:   Reserves don't encourage people to do something, those people will do this regardless of the booster or not. If that's how a person wants to play, then you can try to encourage them to play better or to have fun. And you say 10 battles = 1 hour. But that's not how it would measure. You would need to measure 1 battle = 15 minutes. What would happen if you lost 1 battle after 14 minutes, or you disconnected or you had something happen in that one battle and still lost it? Whereas with a time you can come back and still have it running. 09:36 Added after 4 minutes For All:    Please refrain from personal attacks and stay on topic to prevent moderation action and boops of nope-ing! 

eekeeboo:   That's what courtesy is, to be polite and accommodate a person in a polite manner. Unfortunately people forget all the times they get tier 8 premiums for free during tech tree changes  

eekeeboo:   It's always worth a try and I will always try to do my best to help someone as long as they're willing     I also have to ensure i point these things out, so that no new person or naive person reads it and assumes it's true  

eekeeboo: Closed as per request of the OP.    I think threads like these would be perfect if you do it in a constructive way.    I remember the times I've driven across the entire map to help a platoon-mate in trouble and as he's about to die to enemy fire, mark my tank right in front of him and the enemy freaks out and gets confused at the teamwork and where I came from. I love moments like these because they stick with you forever! 

thePhilX: Hey Schrottkiste, @Amdosh hat und bereits informiert und ich habe das Replay zwischengespeichert. Bitte beim nächsten Mal dich an uns wenden, da natürlich auch die anderen Spieler involviert sind, und du hier ihre Namen veröffentlichst.

Trotzdem Danke, dass du das Thema ansprichst UND, dass du hier keine Namen / Clannamen direkt in den Thread schreibst.

Grüße und einen angenehmen Abend
Phil

parim1331:   Kurde przyłapałeś nas, już nie będziemy - obiecuje!

Asklepi0s: Konu temizlenmiştir
İyi akşamlar !

eekeeboo:   I'm sorry to inform you, that's not how they work. If it was... why would anyone buy or use them, if anything for business sense, they would give you better RNG. Please consider the real-life implications on business on your idea.   

eekeeboo:     Now consider the impact this would have on the length of time you would have them, the time you have a bad baddle and it's over vs being able to play multiple battles and have a good one and then factor in the fact people can have hundred of these sitting around and will never use them up because of how you have to activate them. 

eekeeboo:   Rather than try to pick this sentence apart for its inaccuracies I would like to remind you that there is no hardcoded cheating, no that's not how it works and no and no and furthermore nope, we don't take every cent for every detail, on the other hand it's important as a free-to-play game it's important to not stop people spending money on something if they want to spend it.  17:47 Added after 1 minute

eekeeboo:   Gandalf is currently busy blocking the mid on lakeville. 

eekeeboo:   These are being revamped to be more than just a stream with low-ish numbers. When we have so many amazing community contributors and streamers making excellent content. 

eekeeboo:   I believe I stated in the edited OP that the compensation will take place automatically if there has been none of if you feel there is still an error, you can submit a ticket so a review can take place, but nothing will be added above what you lost. 

eekeeboo:   I can assure you, 4 months is not something for a light infringement or just an auto trigger. This is a consequence of something more severe/sinister and as such the support will not lift the ban. I also believe the frequency of these naughty bans may have been within the past 2 years.    Having checked this to be sure, I know the number of bans you received and I also know what caused this ban, I can assure you there will be no lifting of the ban for obvious reasons  

eekeeboo:   Actually, it's a general courtesy that premium tanks are changed/nerfed you're offered compensation in a return on gold value. But the EULA clearly states that these changes can take place at any time. Just so that you are under no mistake as to the actual and factual stance on this. 

eekeeboo:   ​Not sure yet as this is still on ST and is more than likely going to be further balanced. 

eekeeboo: I'll put it this way, you can always do something to the last second.    You've spent the whole game shooting an enemy, do you really want to just quit and deny them even more because it's lost? It's the least I can do after I've been hammering HP from the enemy the whole time.    I see nothing beneficial to you, your team or the enemy by drowning. This is a simple answer in write a list on why it's good behaviour and why it's bad. I'm sure the bad will be longer. 

Delhroh:   Hola,   En principio no hay previsto otro test. Sí, el precio parece que va a ser definitivo.

eekeeboo:   ​I'm sure you're open to a discussion of an adult nature, as such I'd like to highlight ALL of the other bonuses you got for being a partnered referral program. 

Delhroh: Saludos,   Comentaros que el modo Frontoline ya no estará disponible en el test server.

eekeeboo:   Thank-you for reading the whole article on tank balancing and MM changes.