Developers posts on forum
In this section you'll find posts from the official developers forum. The base is updated every hour and stored on a server wot-news.com. If you encounter any bugs, have suggestions or comments, write to info@wot-news.com
Subject: Special: St. Patrick’s Day
Link on message: #10353382
Hawaii22, on 14 March 2015 - 11:19 AM, said: Just a question (that may sound a little naive): why do you
have to say "should include"? Don't you guys have some clients open
in the office which you could check? But then maybe you're working
from home or something...
Grimdorf, on 14 March 2015 - 03:16 PM, said: Does anyone really wonder why the EU dept gets such stick on these
forums....
Link on message: #10353382
Hawaii22, on 14 March 2015 - 11:19 AM, said: Just a question (that may sound a little naive): why do you
have to say "should include"? Don't you guys have some clients open
in the office which you could check? But then maybe you're working
from home or something...Ectar: The people who I would normally check with at the time in
our head office, were not available at that time. I couldn't
give an exact answer (despite me being almost 100% sure) because
there was always the chance it was somehow excluded incorrectly. I
always want to double check any questions about vehicles
included/excluded and at the time of writing that message I
couldn't.
Grimdorf, on 14 March 2015 - 03:16 PM, said: Does anyone really wonder why the EU dept gets such stick on these
forums....Ectar: Yes, because EU dept are not in control of the in-game
notifications/mission informations or server functions.
Subject: European comrades what did we do to deserve this I ask?
Link on message: #10353312
FULLMETAL_91, on 11 March 2015 - 08:38 PM, said: Yes it is possible , but i would not count on it my friend,
they can always say oh that didn't workout on other servers (they
would say it even if it did workout well actually) so EU will not
get the event. Ectar kind of proved all our points posted here when
he was "discussing" the reasons why they did not give us events on
another topic, so i would not hope for any of those events guys...
they just do not care about us and that is the cold truth
Ectar, on 11 March 2015 - 02:08 PM, said: It's possible it may come to EU server too, but there is no
timescale we can quote for that. As with the NA event we will see
what the uptake is like with players and the completion rate.In no
way however are we saying 100% that this will come to EU also
however.
FULLMETAL_91, on 12 March 2015 - 11:09 AM, said: Well for starters he did not give any specific answer of any kind,
he was trying to wiggle out of any discussion with pretty much one
same answer just a bit modified in every post, he was always
avoiding the point that people are not happy because all other
servers have great specials compared to ours, saying that if they
give us what other servers have we will always want more, that we
will ask for those specials every month..... total BS.
monthey_, on 12 March 2015 - 11:40 PM, said: Where is Ectar? Cause I want to let him know he has failed in every
possible way in managing this community and failed in securing and
implementing fair leveled specials. How much longer do we EU
players get spitted in the face by WG? I hope EU server runs
dry once CBT of the competition gets live.
Link on message: #10353312
FULLMETAL_91, on 11 March 2015 - 08:38 PM, said: Yes it is possible , but i would not count on it my friend,
they can always say oh that didn't workout on other servers (they
would say it even if it did workout well actually) so EU will not
get the event. Ectar kind of proved all our points posted here when
he was "discussing" the reasons why they did not give us events on
another topic, so i would not hope for any of those events guys...
they just do not care about us and that is the cold truth
Ectar: In my post I actually said what you quoted on Status Report
as detailed below:
Ectar, on 11 March 2015 - 02:08 PM, said: It's possible it may come to EU server too, but there is no
timescale we can quote for that. As with the NA event we will see
what the uptake is like with players and the completion rate.In no
way however are we saying 100% that this will come to EU also
however. Ectar: Like I said it's possible but it's not a guarantee. If it's
successful then there is a very high chance it would come. I can't
give you a guarantee because I'm not going to commit to something I
can't control and that isn't 100% confirmed.
FULLMETAL_91, on 12 March 2015 - 11:09 AM, said: Well for starters he did not give any specific answer of any kind,
he was trying to wiggle out of any discussion with pretty much one
same answer just a bit modified in every post, he was always
avoiding the point that people are not happy because all other
servers have great specials compared to ours, saying that if they
give us what other servers have we will always want more, that we
will ask for those specials every month..... total BS.Ectar: But everyone does ask for more.... You never ever see a
thread with "Hey, we got better than NA this week, that's unfair,
take some stuff from us". Sadly some players only look at weekend
events to see what other regions have, then complain when they see
something available on another region that isn't available for them
this week. It's not something I'm making up or is "BS" you
can see that yourself by going through any weekend special
announcement thread. I fully appreciate wanting to be treated
fairly, but it seems people only want to be treated fairly when
they feel worse off. When they feel better off, "fairness" is never
brought up.
monthey_, on 12 March 2015 - 11:40 PM, said: Where is Ectar? Cause I want to let him know he has failed in every
possible way in managing this community and failed in securing and
implementing fair leveled specials. How much longer do we EU
players get spitted in the face by WG? I hope EU server runs
dry once CBT of the competition gets live. Ectar: I'm sorry you feel that way. I have little impact on what
makes up the weekend specials however. I pass on the feedback and
it's a decision that's made without my council. We can make
suggestions for fair and leveled specials but as I've tried to
explain in previous threads that requires a buy in from all 4
servers and each server as explain previously has a variety of
different goals, targets and reasons for what they offer.
Subject: Special: St. Patrick’s Day
Link on message: #10337409
ammarmar, on 13 March 2015 - 03:27 PM, said: I wonder if Panther 88 will be discounted as well. They say "all"
T8 premiums, but it's unusual for new ones to be put on discount so
fast.
Link on message: #10337409
ammarmar, on 13 March 2015 - 03:27 PM, said: I wonder if Panther 88 will be discounted as well. They say "all"
T8 premiums, but it's unusual for new ones to be put on discount so
fast.Ectar: All tier VIII tanks available in-game for gold are
discounted, so this should include the Panther 88
Subject: Special: St. Patrick’s Day
Link on message: #10337238
ammarmar, on 13 March 2015 - 03:27 PM, said: I wonder if Panther 88 will be discounted as well. They say "all"
T8 premiums, but it's unusual for new ones to be put on discount so
fast.
Link on message: #10337238
ammarmar, on 13 March 2015 - 03:27 PM, said: I wonder if Panther 88 will be discounted as well. They say "all"
T8 premiums, but it's unusual for new ones to be put on discount so
fast.Ectar: Will get that checked for you.
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10330179
Grimdorf, on 11 March 2015 - 06:32 PM, said: Well this thread has demonstrated once again that WG EU staff's
replies to any major issue are written by the PR dept to have as
little real substance as possible while trying to sound good.
Excellent for a politican, bad for a game company's
representatives. We STILL do not have a straight, clear,
comprehensive answer on anything, from WG EU's pathetic official
response to unfair mods, to wether the different servers prepare
thier own specials or are simply dictated to by Minsk, and so on.
Stop keeping bloody pointless stupid secrets, start making
real decisions about things that affect the gameplay and
communicate those to the players. Some one at WG EU (or
Minsk) should start accepting responsibility for things.
Link on message: #10330179
Grimdorf, on 11 March 2015 - 06:32 PM, said: Well this thread has demonstrated once again that WG EU staff's
replies to any major issue are written by the PR dept to have as
little real substance as possible while trying to sound good.
Excellent for a politican, bad for a game company's
representatives. We STILL do not have a straight, clear,
comprehensive answer on anything, from WG EU's pathetic official
response to unfair mods, to wether the different servers prepare
thier own specials or are simply dictated to by Minsk, and so on.
Stop keeping bloody pointless stupid secrets, start making
real decisions about things that affect the gameplay and
communicate those to the players. Some one at WG EU (or
Minsk) should start accepting responsibility for things. Ectar: Weekend specials and missions etc are prepared by each
regional server. A global event can be proposed by our head
office due to doing something new being introduced or
something very rare being made available (like free exp to
crew exp, 2x exp for every win, discounts on all tier 9 or 10
tanks). It's not just the RU server that comes up with global
events however, they are also proposed by other regions too. There
is events where all regions will always have something awesome
(Christmas/New Year and VE day for example). For other bigger
events, it's option for a region to participate. In most cases a
region not taking part is because they already have a plan/strategy
in place or they want to see how the event is received on other
servers (Not just received, but also what the participation is
like). There is never a guarantee that because something new
appears on one server, it will come to other servers.
Sometimes it appears only on one server as a
trial. Specials are planned roughly 2 months in advanced and
are locked in with 1 month advance. They can't be changed at this
stage unless there is a major/serious reason to do so. Off the top
of my head this has only been done once in EU and once in NA in the
past 3 years. I don't know if RU or SEA has had to change an event
at short notice. When it comes to special events on specific
servers, it's normal for one server to have more bonuses during
that event that other servers. There is no obligation or reason for
a server to have to "make up the gap" so their region can have
an awesome weekend also. We'd like to hope players can understand
why during certain times there is a "big" event on another region
and can understand that in a few weeks/months time they'll have
something similar. Over the course of a month, it's
normal for most servers to offer players similar bonuses. They're
just simply given out at different times for various reasons
already covered in this thread. If it's not in a 1 month period it
will be 2. You have to remember we're a free to play game
with a progression system. Giving away premium content all the time
and allowing players to skip the progression kinda kills the
desire for anyone to invest either time or money in the game.
Keeping events interesting and as an incentive for a wide pool of
players without simply being a model where each weekend tops
the previous weekend isn't as easy as some players think. There is
a limited amount of discounts bonuses that can be applied and we
don't want to make things
seem repetitive or predictable. Do we get it right
all the time? No we don't and we never will because we're never
going to have an event where everyone is happy. Each weekend, week
or month various different players are looking for different things
to help them along. We're truly sorry we can't make
everyone happy each weekend, nor can we guarantee you'll have the
same as other regions. As much as it can see there is not enough,
there can also be a case of having too much. A recent
example of this would be when PAX just happened in NA. EU will have
a similar big event during Gamescom as will RU for
when Igromir happens. Whilst there may be multiple PAX events in a
year, Gamescom and Igromir are 5-6 day events. It's hard to explain
this sometimes as multiple times people just look at what another
server is doing, and want the same. I can understand the desire for
being treated "fairly" but then on the flip side it's not really
fair that when another region is trying to hype up an event,
what they do doesn't seem special because it's happening everywhere
else too. Exclusivity is always going to happen, otherwise
special events are not going to be special.
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10323596
FULLMETAL_91, on 11 March 2015 - 01:21 PM, said: Ok here is the problem, premium tank missions (like is6, SP,
wz 111 etc..) were as far as i recall happening an all servers with
delays of 4-7 days, and now RU gets that marathon and other servers
do not. Fine i understand the situation in Russia is bad
economically so no problem. Could you at least give us information
will there be something like that on EU server in near future (at
the end of this month, next, 2 months)?
BERLIN_19451945, on 11 March 2015 - 01:23 PM, said: Jesus mate, where did you learn customer relations? Broadmoor? A
quick look clearly shows that there is considerable disquiet about
how the EU playerbase is treated. Not just the usual suspects. It
should be clear that many are looking over your shoulder at
forthcoming titles. And pithy answers like the one you posted do
not encourage us to think you are taking this onboard. Instead of
stealth moaning about Forumites (which appears to suggest we whinge
for the hell of it), why not try :- Look fellas, I hear what you
are saying. WG appreciate that the EU players invest a considerable
amount of their hard earned cash in our product, and there is
always the danger that 'perceived customer dissatisfaction' can
lose us valued customers. I will pass on all comments to HQ, and
try to ensure that you are treated to missions and specials that
maintain your interest. After all, the more you log on, the happier
we are. I will also get a definitive answer to your complaints. You
may not like the answers, but at least there will be some."
Mate, we are not all sixteen year olds in our bedrooms. Some of us
hold, or have held, positions of great authority and dealt with the
customer. And some of us are face palming at WG's idea of customer
relations. You have a **** job, and I Wouldn't do it, but there is
attitude coming from the office, and I am not putting up with it.
You lost a premium tank purchase and premium account top up from
this callsign this week.
Todeskult, on 11 March 2015 - 01:23 PM, said: Are you trolling us Ectar, doing a fool out of yourself or
what? What "mixed reactions" you have in mind? To get those reward
tanks you had to play 7 days in a week, sometime for few hours,
become a slave of some kind or... pay real money (for those WZ-111
tokens for example) to skip some grind.
Oldum, on 11 March 2015 - 01:40 PM, said: A simple question Ectar ... if WG EU is run autonomously , then why
the god damn hell does EU care for what RU cluster has to suffer
due to some brilliant political thing ? Further more, why the hell
should I for example care about how much the ruble is worth right
now ? Do they care about anything that happens with me or, to be
less personal, the EU severs ?
Link on message: #10323596
FULLMETAL_91, on 11 March 2015 - 01:21 PM, said: Ok here is the problem, premium tank missions (like is6, SP,
wz 111 etc..) were as far as i recall happening an all servers with
delays of 4-7 days, and now RU gets that marathon and other servers
do not. Fine i understand the situation in Russia is bad
economically so no problem. Could you at least give us information
will there be something like that on EU server in near future (at
the end of this month, next, 2 months)?Ectar: It's possible it may come to EU server too, but there is no
timescale we can quote for that. As with the NA event we will see
what the uptake is like with players and the completion rate.In no
way however are we saying 100% that this will come to EU also
however. Getting a "free" tier VIII premium shouldn't be seen
as something easy to do, I appreciate the last events were
difficult but at the end of day it's similar to giving away 6
months free premium. We can't just lower the criteria for
"weekend players who can only play max of 1 hour a day" as there is
no way to seperate those players. Lowing the target/goals for
an event means lowering the rewards.
BERLIN_19451945, on 11 March 2015 - 01:23 PM, said: Jesus mate, where did you learn customer relations? Broadmoor? A
quick look clearly shows that there is considerable disquiet about
how the EU playerbase is treated. Not just the usual suspects. It
should be clear that many are looking over your shoulder at
forthcoming titles. And pithy answers like the one you posted do
not encourage us to think you are taking this onboard. Instead of
stealth moaning about Forumites (which appears to suggest we whinge
for the hell of it), why not try :- Look fellas, I hear what you
are saying. WG appreciate that the EU players invest a considerable
amount of their hard earned cash in our product, and there is
always the danger that 'perceived customer dissatisfaction' can
lose us valued customers. I will pass on all comments to HQ, and
try to ensure that you are treated to missions and specials that
maintain your interest. After all, the more you log on, the happier
we are. I will also get a definitive answer to your complaints. You
may not like the answers, but at least there will be some."
Mate, we are not all sixteen year olds in our bedrooms. Some of us
hold, or have held, positions of great authority and dealt with the
customer. And some of us are face palming at WG's idea of customer
relations. You have a **** job, and I Wouldn't do it, but there is
attitude coming from the office, and I am not putting up with it.
You lost a premium tank purchase and premium account top up from
this callsign this week. Ectar: I was replying to a player who knows what players will say
next week. His comment was part tongue in cheek and I was echoing
his message. I apologize if my post seemed blunt, but if you take a
look through the weekend special threads you'll see what I
highlight for yourself and you'll see it's the same discussion week
in week out with those players regardless of what the EU special
actually is, or what the previous week or events were. I'm not
going to lie to players and get their hopes us just to avoid
getting aggro back. There is reasons why things don't happen in
game and sadly there is little that can be done to change those
things for a variety of reasons I've already covered in this
thread. All I can do is try to explain the "why" behind these
differences
Todeskult, on 11 March 2015 - 01:23 PM, said: Are you trolling us Ectar, doing a fool out of yourself or
what? What "mixed reactions" you have in mind? To get those reward
tanks you had to play 7 days in a week, sometime for few hours,
become a slave of some kind or... pay real money (for those WZ-111
tokens for example) to skip some grind. Ectar: Do you feel that being asked to log in every day over a set
time period feels less forced just to get an in-game bonus? I
ask because this is the first time we've done something like this
and even internally the reaction regarding forcing/asking players
to log in each day had a very mixed response.
Oldum, on 11 March 2015 - 01:40 PM, said: A simple question Ectar ... if WG EU is run autonomously , then why
the god damn hell does EU care for what RU cluster has to suffer
due to some brilliant political thing ? Further more, why the hell
should I for example care about how much the ruble is worth right
now ? Do they care about anything that happens with me or, to be
less personal, the EU severs ? Ectar: Just giving players what's on another server isn't a
reasonable solution. If we're taking that at face value right
now, you'd have no issues with the EU region giving players
both the NA event and RU event at the same time. As I said
each region wants to do their own thing for various reasons, so
it's not like NA or RU are just going to give up their
event to balance things out. On the flip side of you not
caring about the situation in RU, then why should you care about RU
specials which are tailor made to that community? At what
point does it then become too much? At what point do you as a
player think "Hang on, this is too much, what am I going to be
asking for in 2 weeks/1 months time if I'm getting all this now?"
Where is the line between a satisfactory incentive, and not just
having constant stuff gifted all the time meaning the actually
"progression" part of the game is null with zero incentive to have
to spend on the game? If the weekend special next week is
all regions only have 2x crew exp, discount garage slots and half
price tier 7 tanks - Is that fair game, or is that unfair because
in NA/RU/SEA they got XXXX last week?
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10323121
sword_of_Damocles, on 11 March 2015 - 12:47 PM, said: After this shitstorm(won't be the last afaic),i am curious to see
this weekend's special 
Link on message: #10323121
sword_of_Damocles, on 11 March 2015 - 12:47 PM, said: After this shitstorm(won't be the last afaic),i am curious to see
this weekend's special Ectar: It will happen regardless because there will always be
players just looking to see what's different on another sever, then
complaining they don't have that one thing (garage discount,
set nation discount, set tank discount etc etc). It's a fairly
decent special this weekend with things for players at all
levels/stages in the game. We go through this same discussion
every month however, and every month I ask players to wait till the
month is over to see that "one thing" they're complaining about
being missing that specific weekend.
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10322735
edger2020, on 11 March 2015 - 11:46 AM, said: Aren't there mod that lets u switch servers with only one client?
Are there any codes worth it?
speedphlux, on 11 March 2015 - 11:44 AM, said: So, them Soviet commies get a T34 mission. The NA server gets a
"login" event. And we get ... ? Yeah, I thought so too.
MadInAShed, on 11 March 2015 - 12:13 PM, said: There isn't a problem with player concurrency on EU so no reason to
give a reward? Nice customer orientated statement right
there and shows exactly what WGEU think of their customer base.
Link on message: #10322735
edger2020, on 11 March 2015 - 11:46 AM, said: Aren't there mod that lets u switch servers with only one client?
Are there any codes worth it?Ectar: No, you can't take your EU account and play on the NA
servers. They are totally different databases. All the "mod"
does is mean you don't have to have separate clients installed on
your computer.
speedphlux, on 11 March 2015 - 11:44 AM, said: So, them Soviet commies get a T34 mission. The NA server gets a
"login" event. And we get ... ? Yeah, I thought so too.Ectar:
MadInAShed, on 11 March 2015 - 12:13 PM, said: There isn't a problem with player concurrency on EU so no reason to
give a reward? Nice customer orientated statement right
there and shows exactly what WGEU think of their customer base.Ectar: As I said previously, there is multiple different reasons
why an offer may be on one server and not another. This is nothing
new in retail and in gaming where different regions are managed by
different regions and are almost autonomous. A main
reason for the NA server doing this promotion is to promote player
growth, a main reason for the RU server to have their event is due
to the way the economy is there making it much more difficult for
players to purchase tanks. (Tanks now cost almost twice the price
they cost 1 year ago due to the fall of the ruble). I know
it's frustrating seeing someone getting something you don't, but
please try to see the bigger picture and understand why it's
happening. Constantly giving out stuff just because another
region is doing it, means everyone starts taking things for granted
and we then have "Last month I got XXX for logging in, why don't I
get anything this month?" or "Last month I could get a T34,
when can I get a Lowe/KV-5?" etc etc. We're never going to
have weekend events tailor made for each player and we're never
going to have equal global events. That's not a WG EU thing,
you have to appreciate that each region also needs to agree to that
and as I have tried to explain earlier, each region wants totally
different things based on a variety of variables.
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10322150
Finnka, on 11 March 2015 - 10:47 AM, said: Are you saying we are NOT palying the game?
FULLMETAL_91, on 11 March 2015 - 10:50 AM, said: Wait a second you think players will have better incentive to play
on EU servers now when they get nothing?
Link on message: #10322150
Finnka, on 11 March 2015 - 10:47 AM, said: Are you saying we are NOT palying the game? Ectar:
FULLMETAL_91, on 11 March 2015 - 10:50 AM, said: Wait a second you think players will have better incentive to play
on EU servers now when they get nothing?Ectar: EU we don't have issues with player concurrency, so there is
no reason to give players an incentive to just log in. "Because
another server is doing it" isn't reason enough. As I said earlier
each weekend different regions will have different events so you
can't seriously keep expecting to get what other regions have when
there is multiple different things on offer. It wouldn't
matter if the EU server did the NA event as we'd still
have a thread like this complaining we don't have the
RU event. IF we did the RU event, players would
complain we didn't do the NA event! We just
recently had an event for the 111 (*edited*) which was
met with mixed reaction, there was an event previously for the
IS-6 which also had mixed reaction.
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10321909
Kirk_Helmet, on 11 March 2015 - 08:58 AM, said: You made my day guys
But after echoes of my laughter fade
I find myself wondering: - Will we ever get such events? -
Will WG finally buy more server space so the one year long problems
with pings, lag spikes etc. will disappear? - Will we ever start
being treated serious and fair by WG:EU? - etc...
Link on message: #10321909
Kirk_Helmet, on 11 March 2015 - 08:58 AM, said: You made my day guys Ectar: It's possible an event like this may come to EU servers, we
first want to gauge the uptake on other servers and impact that has
on player numbers. We haven't added an event like this for
the EU servers for the same reason we have in the past
changed "2x exp for every battle" bonuses to "2x exp for every
win". If players don't have an incentive to play the game and
instead are being offered freebies for effectively doing nothing...
People will do nothing. I know there is a little WGEU blame
train doing the rounds atm, but if the main complaint is simply "We
want what they have" then I'm sorry because we're never going to
satisfy you. EU, RU, SEA and NA have different events
each weekend and it's pretty much always going to be that
way. We can't exactly offer you what all 3 other regions
are offering each week and each region has multiple different
reasons for what they offer. As a quick example there is
different goals, objectives, player numbers, concurrent player
numbers, average play times.
Subject: Funniest complaint ever?
Link on message: #10315917
davl7, on 09 March 2015 - 12:53 PM, said: Funniest complaint ever?
Link on message: #10315917
davl7, on 09 March 2015 - 12:53 PM, said: Funniest complaint ever?Ectar: From the test server after the new physics update "My
tank got stuck on the tank traps"
Subject: New Feature: Log In Via Social Networks
Link on message: #10315610
Link on message: #10315610
Ectar: The login option doesn't datamine your social media account. It's
just a different way for people to log in as a convenience.
Multiple sites offer this to people to that you don't have multiple
accounts everywhere. I use Facebook to log into my Twitch as an
example of this. This doesn't mean Twitch suddenly knows all
my Facebook details, it can never post on my Facebook wall unless I
authorise it.
Subject: Special: You Are What You Wear
Link on message: #10292018
Abramsfaust, on 06 March 2015 - 03:37 PM, said: I'm still waiting for equipment discounts...........
Link on message: #10292018
Abramsfaust, on 06 March 2015 - 03:37 PM, said: I'm still waiting for equipment discounts...........Ectar: You shouldn't have too long to wait. It's been said
many times that equipment discounts come roughly once per quarter
and are limited to major events.
Subject: Bovington Tankfest 2015 Soon !
Link on message: #10275955
Link on message: #10275955
Ectar: We have some pretty cool plans for Tankfest this year, looking
forward to meeting players and seeing the gathering of the clans.
Subject: Is there a fast track to banning serious offenders?
Link on message: #10270824
Where_is_the_exit, on 03 March 2015 - 01:05 PM, said: On topic, any explanation why WG protect obvious
afkers/botters? Why is reporting needed for players like this.
Why do WG embrace cheating. I dont want to hear
anything about "need to report them", arguing that players like
this is not botting is like WG would state "Sorry I dont know
the earth is round, we never been to space so we cant be sure"
Just WHY do WG intentionally state that they care about
cheating when they refuse auto-ban accounts that are impossible to
argument are not cheating?
Link on message: #10270824
Where_is_the_exit, on 03 March 2015 - 01:05 PM, said: On topic, any explanation why WG protect obvious
afkers/botters? Why is reporting needed for players like this.
Why do WG embrace cheating. I dont want to hear
anything about "need to report them", arguing that players like
this is not botting is like WG would state "Sorry I dont know
the earth is round, we never been to space so we cant be sure"
Just WHY do WG intentionally state that they care about
cheating when they refuse auto-ban accounts that are impossible to
argument are not cheating?Ectar: Detection isn't always as easy as people like to think it
is. Along with detection there needs to be something in place to
track and potentially prevent depending on how things work. It's an
ongoing thing that almost every game with a progression structure
faces. It's not like once we stop something that botters just give
up (well they might, but the people who create the software don't).
They just try again to get around preventions put in place. I know
everyone likes to think they have the answers but if it really was
that simple it would already be in place. We don't embrace
cheating, if a player is caught cheating they're punished.
Sadly we don't use XVM or WN8 formula's as fool proof systems
of catching botters/afk players. There is an anti afk system
in-game which you should be aware of, if you read the forums
frequently there is topics with players regularly panicking about
being given a warning for being afk for whatever various reason
they had. A trial by player/community is never really a good
idea, especially when you don't have all the data available to
you to make that call. In the player's eyes for something like
this especially someone is always immediately guilty unless proven
innocent. Lets be clear here, cheating or cheesing the systems
of any game game is something I hate. Sadly there will always
be players who bend and break the rules and it's an ongoing battle
to stamp it out. We're not going to name and shame players when
that's something we discourage our own community for doing.
when it comes to quoting amounts of players vs just saying
"We are actively banning players caught cheating" still gives
the same result as you still have to take our word for it. If
you don't believe us saying we're taking action, publishing a
number of how many are banned each month isn't going to change that
point of view.
Subject: Is there a fast track to banning serious offenders?
Link on message: #10270532
brownape, on 03 March 2015 - 03:13 PM, said: Like it or not - our only avenue to speak to WG is through here.
There ticket system is broken so no one raises them. Instead
we come on here to raise our concerns but they are never answered.
Ectar, on 26 February 2015 - 03:15 PM, said: People getting what they want and getting good service is just
the expected social norm, so people rarely make a big deal
about it. People are generally only vocal about something that
doesn't go their way or something they
dislike. Sadly "There is no news like bad news" as
Elliot Carver once said. Now we can gives players a perfectly
honestly and straight reply, but because it's not what that player
specifically wants to hear, we're wrong/bad/don't care. It's
far more easy to create a drama and see the resulting
fallout, than to positively reinforce something and see
the resulting happiness. I'm sorry when that happens but
please believe me when I say we're always representing your issues
on a weekly basis. Now I know some players
still want a specific reply regarding specific topics. All I
can say to that is that we're looking into things internally and if
we feel a different reply is forthcoming, one will be. For now our
answer regarding addons/mods is still the same message.
Link on message: #10270532
brownape, on 03 March 2015 - 03:13 PM, said: Like it or not - our only avenue to speak to WG is through here.
There ticket system is broken so no one raises them. Instead
we come on here to raise our concerns but they are never answered.Ectar: I can understand your frustrations because you don't have an
answer you want, but you're taking a thread asking about
in-game chat violations/behaviour and turning into an addon
discussion. If I had a different answer to give about that
subject, I assure you I would. Now back on topic here,
you're unsatisfied I'm advising a player with an in-game issue to
raise a ticket when you know fine well that's the only
solution/answer for that specific query. I expanded on my answer to
say "why" and also explained what to include in the
ticket. What other reply are you seriously expecting here?
"Don't make a ticket? Lets be realistic here sir. All
in-game reports go through support team. If you're unsatisfied with
your reply, then submit another ticket. A specific example on
an external site is not representative of our customer support team
who handles thousands of tickets daily. It's also not
representative of WG Support globally when you're not seeing
examples of duplicate tickets. (I wouldn't
be surprised if this is attempted now just to try
and prove a point but hey). You're getting information
presented to you in a certain way and rather than taking it as an
exception, you're taking it for face value. If the same source
showed you a ticket answering/granting a player's request and
saying "WG support is awesome" you'd take that as face value?
No because you've already been pre-disposition to expect bad
stuff and you don't go there expecting an unbiased and balance
point of view. As I said
here previously:
Ectar, on 26 February 2015 - 03:15 PM, said: People getting what they want and getting good service is just
the expected social norm, so people rarely make a big deal
about it. People are generally only vocal about something that
doesn't go their way or something they
dislike. Sadly "There is no news like bad news" as
Elliot Carver once said. Now we can gives players a perfectly
honestly and straight reply, but because it's not what that player
specifically wants to hear, we're wrong/bad/don't care. It's
far more easy to create a drama and see the resulting
fallout, than to positively reinforce something and see
the resulting happiness. I'm sorry when that happens but
please believe me when I say we're always representing your issues
on a weekly basis. Now I know some players
still want a specific reply regarding specific topics. All I
can say to that is that we're looking into things internally and if
we feel a different reply is forthcoming, one will be. For now our
answer regarding addons/mods is still the same message. Ectar: If that message changes our community will be the first to
know.
Subject: Is there a fast track to banning serious offenders?
Link on message: #10269832
brownape, on 03 March 2015 - 01:11 PM, said: Yeah OK Ectar whatever you say.
Link on message: #10269832
brownape, on 03 March 2015 - 01:11 PM, said: Yeah OK Ectar whatever you say.Ectar: A player asked if there was a way to deal with more serious
offences. I've answered that there is and how to do it. I
will always answer questions to players based on the information I
have available to me. I especially won't lie about
something. I won't do that morally or professionally. I
have no agenda when I post information other than to try and help
players as best as I can. I'm accountable to Wargaming as an
employee which means there is certain things I can't and talk about
for a variety of reasons. I'm well aware what I write, can and is,
quoted to me at a later date which is why when it comes to work
related topics my personal opinion on matters (especially of a
serious nature concerning things like rule violations) counts
for nothing and I generally never share it. You can believe
that, or you can believe rumours and third hand information for
unknown sources. The choice is yours.
Subject: Is there a fast track to banning serious offenders?
Link on message: #10268951
CartoonVillain, on 03 March 2015 - 11:45 AM, said: Normally if someone is being obnoxious (inactivity, botting, team
killing on purpose, etc.) I just use the in-game reporting. But
some people cross the line and I feel like there should be a way to
bring them to moderator attention for immediate justice (ofc if the
moderator decides so). In your experience, have people been banned
for serious offences by sending a ticket directly to support along
with evidence? I'm talking about things like: Repeated death
threats and very serious insults Reporting team positions for the
entire match Killing multiple allies on purpose
Link on message: #10268951
CartoonVillain, on 03 March 2015 - 11:45 AM, said: Normally if someone is being obnoxious (inactivity, botting, team
killing on purpose, etc.) I just use the in-game reporting. But
some people cross the line and I feel like there should be a way to
bring them to moderator attention for immediate justice (ofc if the
moderator decides so). In your experience, have people been banned
for serious offences by sending a ticket directly to support along
with evidence? I'm talking about things like: Repeated death
threats and very serious insults Reporting team positions for the
entire match Killing multiple allies on purpose Ectar: For things that are considered gross misconduct (spamming
topics related to Racist, Nazi, Nationalist, Rape, Pedophilia for
example) feel free to submit a ticket to support with
screenshots/replay of the battle. For repeated team
kill/damage this is logged by the system and if someone is a
serial offender they'll get to the point where almost any team
damage will result in an auto ban. If something is seriously
interrupting a match where it's been spammed, firstly ignore the
player. Support will look into it with attached replay, but please
remember you may still get a fairly generic answer because for
every ticket submitted for gross misconduct, there is twice as many
submitted with things like "He called me a noob, I want him banned"
or "he told me to shut up" etc which are not issues that should be
reported to our support team. (That's why the in-game system is
there). Serial offenders are handled via the report system
and reports stack up. For stuff that is really bad we can
take action sooner with evidence. Bear in mind the support
department handles thousands of tickets a day.
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10236195
Shade1982, on 26 February 2015 - 05:00 PM, said: So, nobody noticed Wargaming HQ is actually based in Nicosia,
Cyprus?
Link on message: #10236195
Shade1982, on 26 February 2015 - 05:00 PM, said: So, nobody noticed Wargaming HQ is actually based in Nicosia,
Cyprus?Ectar: You can find out exactly what departments are based where on
our corporate site - http://wargaming.com/en/about/our-locations/
The "HQ" as far as World of Tanks is considered is Minsk, much like
for Xbox 360 Edition it's Chicago and for World of Warplanes it's
Saint Petersburg.
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10236124
Sapaki, on 26 February 2015 - 04:23 PM, said: You should rather explain to people how you will make sure that
those that use Warpack and other illegal mods will get punished.
How many did you catch? How many people where suspended because of
this? This will let people know that you are doing something about
it, and it will also make them feel that cheaters are dealt with.
Indy_Bones, on 26 February 2015 - 04:35 PM, said: But taking this a step further Ectar, are you stating that anyone
who feels that ALL mods are fair, can basically install them with
impunity because any 'sanctions' taken against them would surely be
unreasonable given that the individual had NO strict guidelines
about what was acceptable, and in their personal opinion (which is
basically what you're saying dictates whether or not a mod is
considered ok) the mods installed were totally reasonable and any
action against this would not be so???
Indy_Bones, on 26 February 2015 - 04:35 PM, said: Even if a 'blacklist' of unacceptable mods would be too much hassle
to constantly update and keep track of, why not simply instead
offer a 'whitelist' which clearly states the mods that so far WG
find acceptable (e.g. XVM, Locastan's Minimap etc) and anything
outside of this should be considered as 'banned' or 'unacceptable
to install' until it's added onto the whitelist? It's really not
hard is it?
Indy_Bones, on 26 February 2015 - 04:35 PM, said: When players see relatively simple solutions to problems that can
adversely affect a reasonable amount of the active playerbase (even
if the majority aren't taking the time to come onto the forums to
raise their complaints), then it becomes incredibly frustrating to
see little to nothing done in response to this, hence why tempers
can fray and accusations can get out of hand because of this, and
the sad fact is that it's often so easily avoidable by having a
better line of communication, and showing genuine action being
taken against genuine issues (instead of utterly useless copy/paste
responses from support who don't appear to give a damn about your
issues - even when blatant 'cheats' are trying to hand themselves
in!)...
Link on message: #10236124
Sapaki, on 26 February 2015 - 04:23 PM, said: You should rather explain to people how you will make sure that
those that use Warpack and other illegal mods will get punished.
How many did you catch? How many people where suspended because of
this? This will let people know that you are doing something about
it, and it will also make them feel that cheaters are dealt with.Ectar: That kind of message however presents it's own double
edged sword. If your local police force told you how many drug
dealers were arrested last month. Does that make you feel safe
the police are taking action, or does it make you worry
there is a drug dealer problem? Would you even believe the numbers
in the first place if you've already made up your mind the police
are doing nothing? We announce a low number - we're not doing
enough We announce a higher number - it's not believed or it
makes it appear to be a much bigger issue. You furthermore
don't want to do into details regarding how you track/monitor/catch
cheaters because the very last thing you want, is to alert everyone
about how you caught them so they can avoid that in future!
Indy_Bones, on 26 February 2015 - 04:35 PM, said: But taking this a step further Ectar, are you stating that anyone
who feels that ALL mods are fair, can basically install them with
impunity because any 'sanctions' taken against them would surely be
unreasonable given that the individual had NO strict guidelines
about what was acceptable, and in their personal opinion (which is
basically what you're saying dictates whether or not a mod is
considered ok) the mods installed were totally reasonable and any
action against this would not be so???Ectar: Saying "I didn't know" isn't an acceptable excuse. We don't
tell players individual swear words that will get them banned and
yet people can still appreciate when they say something they
shouldn't. The exceptions to that are the rare few who don't
bother about offensive language no matter how vulgar/inappropriate.
With addons it's the same.
Indy_Bones, on 26 February 2015 - 04:35 PM, said: Even if a 'blacklist' of unacceptable mods would be too much hassle
to constantly update and keep track of, why not simply instead
offer a 'whitelist' which clearly states the mods that so far WG
find acceptable (e.g. XVM, Locastan's Minimap etc) and anything
outside of this should be considered as 'banned' or 'unacceptable
to install' until it's added onto the whitelist? It's really not
hard is it?Ectar: A whitelist has the same issues as a blacklist. You then
also have to constantly update and monitor something with
potentially hundreds of entries and check the content regularly to
make sure it hasn't been changed. It seems on the surface like a
good idea but the ongoing maintenance of it becomes a quick
headache (that's before even touching on something like patch
days).
Indy_Bones, on 26 February 2015 - 04:35 PM, said: When players see relatively simple solutions to problems that can
adversely affect a reasonable amount of the active playerbase (even
if the majority aren't taking the time to come onto the forums to
raise their complaints), then it becomes incredibly frustrating to
see little to nothing done in response to this, hence why tempers
can fray and accusations can get out of hand because of this, and
the sad fact is that it's often so easily avoidable by having a
better line of communication, and showing genuine action being
taken against genuine issues (instead of utterly useless copy/paste
responses from support who don't appear to give a damn about your
issues - even when blatant 'cheats' are trying to hand themselves
in!)...Ectar: I can understand where you're coming from here. But the
relatively simple solutions that people sometimes think about, are
not always thought about on a global scale.
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10235724
Balc0ra, on 26 February 2015 - 03:51 PM, said: That's fine and dandy. But why has neither you or iScending
responded to that then. Or even come back later to post what you
more or less said to reduce some of the confusion in the topic he
made about your stand on mods? Since none of you bothered to
respond to anything there, it died out in a day or so. And lots
have asked about it since. But since they still got no response
form anyone, and the other servers kept talking to their players
about it. Again, you can't blame most players for thinking that's
the way it works. Since it more or less looked like you lot did not
care either since most felt like WG EU just ignored the questions
based on it, as it was just that one post and that's its. Top that
off with support responses regarding the issue, and valid proof of
cheating, or even the cheaters reporting them self. And you got a
base recipe for a riot. So no... can't say I blame most for
reacting the way they have done based on that.
wims80, on 26 February 2015 - 03:52 PM, said: So XVM is an illegal mod? What about the battle assistant arty mod?
Seems like a cheat mod to me. Infact, the vast majority of the mods
seems like cheat mods to me
Ceeb, on 26 February 2015 - 04:03 PM, said: Ok, I respect the fact that internal process cant be
talked about, Id be the same with mine. But mine are more life
threatening. The mods issue is a big issues and these are mine
thoughts and not of the community. but its what I have gleamed from
other forum members that think the same......I spend a lot with
you, A lot of my time is spent in WoT and I love the game. but
having seen bots, and mods used against me....it annoys the hell
out of me... So..I would like (and understand i wont get it) is a
statement to say...."You know what.....yes we agree these mods and
bots are a problem, this is what we have planned and or listen...we
cant do anything" or however you think it should come across to you
player base. But I'm done paying. until I know WG are doing
something.
Ceeb, on 26 February 2015 - 04:03 PM, said: As for being worst? Hmm only one other company I've dealt with has
been worst. SOE.....worst by far... WG is a close second and
thats represented by you forum moderaters who are the people we
have contact with being present and more errr consistent.
(sorry tried to think of a word there) I've seen forums items
junked that I were valid, I've seen some that run for 20 pages that
should have been junked on page 1 (please dont ask me to dig them
out). If you want my opinion, I feel the Forum staff
should engage more, rather then being Forum police with a red
marker pen.
Link on message: #10235724
Balc0ra, on 26 February 2015 - 03:51 PM, said: That's fine and dandy. But why has neither you or iScending
responded to that then. Or even come back later to post what you
more or less said to reduce some of the confusion in the topic he
made about your stand on mods? Since none of you bothered to
respond to anything there, it died out in a day or so. And lots
have asked about it since. But since they still got no response
form anyone, and the other servers kept talking to their players
about it. Again, you can't blame most players for thinking that's
the way it works. Since it more or less looked like you lot did not
care either since most felt like WG EU just ignored the questions
based on it, as it was just that one post and that's its. Top that
off with support responses regarding the issue, and valid proof of
cheating, or even the cheaters reporting them self. And you got a
base recipe for a riot. So no... can't say I blame most for
reacting the way they have done based on that.Ectar: We didn't follow up with multiple answers in the thread
because the answer is always going to come back the same. It's down
to player judgement what they install onto their client.
Which leads to...
wims80, on 26 February 2015 - 03:52 PM, said: So XVM is an illegal mod? What about the battle assistant arty mod?
Seems like a cheat mod to me. Infact, the vast majority of the mods
seems like cheat mods to meEctar: Players have different views regarding what is considered
unfair and what's not. Even if we provided a list, players are
still going to have a different point of view for some mods.
What *you* install on your client is something only *you* have any
control over. If you feel that something is unfair then don't
use it and you never have to worry about possibly being sanctioned
over it.
Ceeb, on 26 February 2015 - 04:03 PM, said: Ok, I respect the fact that internal process cant be
talked about, Id be the same with mine. But mine are more life
threatening. The mods issue is a big issues and these are mine
thoughts and not of the community. but its what I have gleamed from
other forum members that think the same......I spend a lot with
you, A lot of my time is spent in WoT and I love the game. but
having seen bots, and mods used against me....it annoys the hell
out of me... So..I would like (and understand i wont get it) is a
statement to say...."You know what.....yes we agree these mods and
bots are a problem, this is what we have planned and or listen...we
cant do anything" or however you think it should come across to you
player base. But I'm done paying. until I know WG are doing
something. Ectar: The statement is a fair point, but a statement like that is
a global message, not a regional one. Should major changes come in
the future we would announce that across the board just like we did
the with the anti-afk system.
Ceeb, on 26 February 2015 - 04:03 PM, said: As for being worst? Hmm only one other company I've dealt with has
been worst. SOE.....worst by far... WG is a close second and
thats represented by you forum moderaters who are the people we
have contact with being present and more errr consistent.
(sorry tried to think of a word there) I've seen forums items
junked that I were valid, I've seen some that run for 20 pages that
should have been junked on page 1 (please dont ask me to dig them
out). If you want my opinion, I feel the Forum staff
should engage more, rather then being Forum police with a red
marker pen.Ectar: There is two different teams that are active on the forums,
Moderators and Community Team members. Community Managers
and Community Coordinators work from our office in Paris.
Moderators work part time to cover our forums and in-game garage
chat to make sure players follow our chat and forums rules.
If the moderators seem like the police, then I'm ok with that.
They're the guys who enforce our rules and make sure players know
what's what. Our policies for most offences always consist of
warnings first before sanctions are applied. If a thread is locked
there is a good reason for that and moderators will try to clear up
a thread where the main discussion point can still be salvaged.
It's quite common for thread to be locked, cleaned out, then
opened again once the spam/offensive stuff is removed.
Moderators do an incredible job and with hundreds of forum
reports daily, they have a busy task.
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10235484
Ceeb, on 26 February 2015 - 03:29 PM, said: I've looked at it at what Ectar said and there is nothing that
makes me warm and fuzzy inside. Like the ticket I submitted
about an Admission of the Firestarter Mod. I'm not a troll or
having got a pitch fork in my hand......however based on other
forums WG EU is the worst I've come across (SOE not included)
Link on message: #10235484
Ceeb, on 26 February 2015 - 03:29 PM, said: I've looked at it at what Ectar said and there is nothing that
makes me warm and fuzzy inside. Like the ticket I submitted
about an Admission of the Firestarter Mod. I'm not a troll or
having got a pitch fork in my hand......however based on other
forums WG EU is the worst I've come across (SOE not included)Ectar: 2 things, What could I have wrote that would give you
a warm and fuzzy feeling, bearing in mind I'm not going to comment
on rumours or discuss internal processes. Worst how?
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10235242
Block Quote Mods that totally alter *how* you play the game, are the types of mods we would recommend players to reconsider and exercise caution when you think about using them. When you’re being fed information that is not normally available either from your own eyesight/field of vision, and are basically relying on your mods to dictate what you should do and when, that’s when things are going too far. If you’re sitting next to someone with a default client, you would clearly have an advantage over them as you’re getting game data they don’t have and you’re using that to decide what to do.
mad0mat, on 25 February 2015 - 09:09 PM, said: Portal - no info about anything aside of patches and missions
( we need to check some third party, not WG related blog to get
recent info on this game!). Forums - staff have not be seen here
for ages with odd replies in not important topics. Transparency -
it got to the point where RU ( as in RUSSIAN) cluster have more
transparency about what's going on, than EU, supposed to be more
free, cluster. Just look at bot situation or recent cheat mod. I
could go on and on about it if you wish.
Lol_N00b, on 26 February 2015 - 09:56 AM, said: Maybe in the ideal world, but in this real world it does not help
if the boss isn't listening to their demands. And from what I've
heard, WG isn't too keen to listen anyone, especially if that's
coming from their EU cluster.
Ceeb, on 26 February 2015 - 10:41 AM, said: No I wont edit it, If its a choice in the edit bar, I'll use
red.....end of, don't want me to use red put it in the
EULA
Maybe you got good
service for this little gem... Community Contributor
Link on message: #10235242
Block Quote Mods that totally alter *how* you play the game, are the types of mods we would recommend players to reconsider and exercise caution when you think about using them. When you’re being fed information that is not normally available either from your own eyesight/field of vision, and are basically relying on your mods to dictate what you should do and when, that’s when things are going too far. If you’re sitting next to someone with a default client, you would clearly have an advantage over them as you’re getting game data they don’t have and you’re using that to decide what to do.
Ectar: As players you're all capable of thinking for
yourselves, and having the viewpoint of "Well you didn't say
specifically...." more or less shows your attitude about dubious
addons in the first place. It's really not difficult to use
the statement above to realise if a mod is dictating how you play
or when you do something. Wait, don't other
regions list the bad mods? At a very quick search on the different
regional forums: The RU forum list some functionalities.
The NA forum has an 18 page Q&A and
the SEA forum has a very recent post
pretty similar to the EU forums. The SEA forums specifically
states it won't provide a list for multiple reasons (similar to
what's written above). Our activity on the forums may not be
as visible as it was previously however that doesn't mean we're not
listening. We have multiple games to cover and have been involved
in preparation for both General and Warships recently. I'm
sorry if players feel we're not as active as we should be and we'll
take some steps to correct that and be more visible.
mad0mat, on 25 February 2015 - 09:09 PM, said: Portal - no info about anything aside of patches and missions
( we need to check some third party, not WG related blog to get
recent info on this game!). Forums - staff have not be seen here
for ages with odd replies in not important topics. Transparency -
it got to the point where RU ( as in RUSSIAN) cluster have more
transparency about what's going on, than EU, supposed to be more
free, cluster. Just look at bot situation or recent cheat mod. I
could go on and on about it if you wish.Ectar: Portal and Support are not things I can comment on.
Forums - Staff have stepped a bit back from the main sections
to more allow players to discuss things amongst themselves. It's
amazing in a way to watch people refuse to see someone else's view
no matter how well explained their answer is however so I'll be
having a slightly more active presence there. Forums are a
place for players to come for discussion, it shouldn't always be
looked as as a place to expect an open Q&A where every topic
has an official reply. Transparency - I'll explain this
again. World of Tanks is a game that was launched in the RU
region almost a full year before EU and NA, by a Russian
speaking development office and team, for a Russian market. As I
keep pointing out, and players keep choosing to ignore, the
structure and interaction at Wargaming is the complete
opposite of any normal western game/company you're used
to. The main support and information flow is to their biggest
and home region with happens to be Russian speaking players on
the Russian servers. It's over 4 times the numbers of the English
speaking players. In most other companies that flow comes from an
NA head office to their NA region first then filters to EU and then
to any non EN language portals/offices they have. What
you want exists, sadly it just doesn't exist in English
(or Polish, German or Chinese to give examples of other large
player groups).
Lol_N00b, on 26 February 2015 - 09:56 AM, said: Maybe in the ideal world, but in this real world it does not help
if the boss isn't listening to their demands. And from what I've
heard, WG isn't too keen to listen anyone, especially if that's
coming from their EU cluster. Ectar: Source? By this I mean something other than "A guy who
claims to known a guy, claimed that other guys
said.....". Rumours are never really something that should be
taken at face value and spreading them to then say "Hey I just
heard, from XYZ I mean it might be totally wrong", is a free pass
to essentially say anything without being accountable.
Ceeb, on 26 February 2015 - 10:41 AM, said: No I wont edit it, If its a choice in the edit bar, I'll use
red.....end of, don't want me to use red put it in the
EULA Ectar: BigBidVuk has already explained about the red font. Next
time please be aware of the forum rules you agreed to follow.
"Community Contributor" is a title that is only shown on the
forums. Behind the scenes a contributor account is no different to
any other account. People getting what they
want and getting good service is just the expected social
norm, so people rarely make a big deal about it. People are
generally only vocal about something that doesn't go their way or
something they dislike. Sadly "There is no news
like bad news" as Elliot Carver once said. Now we can gives players
a perfectly honestly and straight reply, but because it's not what
that player specifically wants to hear, we're wrong/bad/don't
care. It's far more easy to create a drama and see the
resulting fallout, than to positively reinforce something
and see the resulting happiness. I'm sorry when that happens
but please believe me when I say we're always represent your issues
on a weekly basis. Now I know some players
still want a specific reply regarding specific topics. All I
can say to that is that we're looking into things internally and if
we feel a different reply is forthcoming, one will be. For now our
answer regarding addons/mods is still the
same message.
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10210933
Salsify, on 23 February 2015 - 12:53 PM, said: Which new "tank" would that be?
Napoleon famously said "Every private
carries a field marshal's baton in his knapsack", not so famous is
the next bit where he said "those thieving little baskets will nick
anything and it's costing us a fortune in replacement batons"
Link on message: #10210933
Salsify, on 23 February 2015 - 12:53 PM, said: Which new "tank" would that be? Ectar: New "rank" my apologies. This is what happens when you're
typing something and talking about something else at the same time.
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10210076
Homer_J, on 16 February 2015 - 04:30 PM, said: Still nothing to aim for. 

Link on message: #10210076
Homer_J, on 16 February 2015 - 04:30 PM, said: Still nothing to aim for. Ectar: Well what title do you feel we should add for people at your
level and what title would be even more awesome? We're open
to suggestions!
Subject: Tank nicknames
Link on message: #10191373
PhroX, on 20 February 2015 - 01:41 PM, said: Well, yeah, but I didn't think what I said fell
under that rule. I considered it a mild lightheated insult
that no-one would take seriously, not something that would actually
cause offense. Evidently I was wrong to think so, hence the
apology.
Link on message: #10191373
PhroX, on 20 February 2015 - 01:41 PM, said: Well, yeah, but I didn't think what I said fell
under that rule. I considered it a mild lightheated insult
that no-one would take seriously, not something that would actually
cause offense. Evidently I was wrong to think so, hence the
apology.Ectar: It's ok, no action is going to be taken. Any
references to arty being scumbags or something like that won't be
noted, nor will any name that has swearing in it.
Subject: Tank nicknames
Link on message: #10190651
PhroX, on 20 February 2015 - 12:03 PM, said: It looks to me like Ectar's prohibition was mainly to
stop this descencding into another arty thread, so I think it's OK
to refer to the *edit* by it's true name...
Link on message: #10190651
PhroX, on 20 February 2015 - 12:03 PM, said: It looks to me like Ectar's prohibition was mainly to
stop this descencding into another arty thread, so I think it's OK
to refer to the *edit* by it's true name...Ectar: I said I also want players to follow the forums rules, so
that one won't be used. BIG BOLD IMPORTANT BIT Once
again, we're looking for COMMON and well known nicknames, not
personal nicknames that only you yourself may use or just you and a
few friends.
Subject: Tank nicknames
Link on message: #10190182
Link on message: #10190182
Ectar: Commanders! We're curious to see what our community feels
is the most common nicknames for tanks in-game. By this we
mean names known through the game and not just between a small
group of friends. As an example: Waffenträger auf E 100
= Waffle E100 Pz.Sfl. IVc = Toaster FV215b (183) = Deathstar
Before anyone starts with "sky cancer" or anything else
derogatory for arty, just don't. Bans will be handed out for
players breaking forum rules and trying to start flame
wars. Once again we're looking for individual nicknames for
specific tanks. (And not nicknames that are offensive).
Ectar
New Premium version that allows to exclude certain tanks from your game queue
19.02.2015 19:06:03
Subject: New Premium version that allows to exclude certain tanks from your game queue
Link on message: #10185124
Link on message: #10185124
Ectar: Well this went downhill quickly. Sad to see so many players
making silly sexist comments. A - No one needs to know your
gender when making posts. If it's not an issue what gender
you are then there is no need to tell everyone is there? You
don't for example see people telling the forum their colour of hair
or their shoe size. It means zilch on the forums and you're
just setting yourself up for people to use it against
you. B - We have no plans to even introduce a different
system to exclude vehicles, certainly not one that required
additional payment. As this has the potential to be a troll
topic, and even if it wasn't it sure will attract trolls, It's
getting locked. 2. PROHIBITIONS and RESTRICTIONS
2.1 Forum etiquette Users are not allowed to abuse others, make personal attacks or behave disrespectfully. This prohibition applies to both public threads and private messages (PMs). Disrespect can include:
6. Insults or derogatory comments based on race, nationality, religion, culture, sex, or sexual preference. This includes "jokes" in bad taste. Gentlemen or should I say "Guys pretending to act like grown ups" the "Woman, get back in the kitchen" styles jokes along with any "Woman can't park" jokes are low, crude and reek of male chauvinism. Anymore nonsense like this and people will getting holidays from the forums. That goes for both people baiting bigoted replies and people giving them. Learn from the mistakes of previous generations, don't repeat them. - Ectar
2.1 Forum etiquette Users are not allowed to abuse others, make personal attacks or behave disrespectfully. This prohibition applies to both public threads and private messages (PMs). Disrespect can include:
6. Insults or derogatory comments based on race, nationality, religion, culture, sex, or sexual preference. This includes "jokes" in bad taste. Gentlemen or should I say "Guys pretending to act like grown ups" the "Woman, get back in the kitchen" styles jokes along with any "Woman can't park" jokes are low, crude and reek of male chauvinism. Anymore nonsense like this and people will getting holidays from the forums. That goes for both people baiting bigoted replies and people giving them. Learn from the mistakes of previous generations, don't repeat them. - Ectar
Subject: Apply for the World of Tanks Generals Closed Beta Test
Link on message: #10174323
Wolf87, on 16 February 2015 - 04:19 PM, said: beter fix lag and ping in WoT,then make another onecardgamewho dont
go no one play
CoreOfLive, on 16 February 2015 - 08:21 PM, said: So trying to beat Heartstone, I see? I wish you guys lots of luck.
Ambiorix1032, on 17 February 2015 - 07:02 PM, said: When will the CBT of World of Warships be announced?
Link on message: #10174323
Wolf87, on 16 February 2015 - 04:19 PM, said: beter fix lag and ping in WoT,then make another onecardgamewho dont
go no one playEctar: I know it may come as a surprize but it's a totally
different development team working on Generals.
CoreOfLive, on 16 February 2015 - 08:21 PM, said: So trying to beat Heartstone, I see? I wish you guys lots of luck.Ectar: So every moba game is trying to beat LoL, every FPS game
trying to beat CoD/CSGO, every MMORG trying to be World of
Warcraft? That's an interesting way of looking at game
development. You do know it's possible to have more than 1 game
available to players within a certain genre right? Toppling
Hearthstone is a huge task for any major brand, especially as
Blizzard has such a rich universe to draw from and Hearthstone
basically already pre existed as a TCG that was very popular.
I think we'd be more than happy to co-exist with Hearthstone
and give players a different option to play.
Ambiorix1032, on 17 February 2015 - 07:02 PM, said: When will the CBT of World of Warships be announced?Ectar: Without wanting to go off topic, Warships fans won't have
long to wait for news about that. As always the best source
of information will be via the World of Warships portal/forum.
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10161311
MadInAShed, on 16 February 2015 - 04:32 PM, said: does this mean pay rises for Rank increase?
Link on message: #10161311
MadInAShed, on 16 February 2015 - 04:32 PM, said: does this mean pay rises for Rank increase?Ectar: Yes, double the current salary
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10161206
John_Preston, on 16 February 2015 - 04:16 PM, said: Sooo...uuummmm ....can we get stars as well?
Link on message: #10161206
John_Preston, on 16 February 2015 - 04:16 PM, said: Sooo...uuummmm ....can we get stars as well?Ectar: Well, I'll see if we can switch it on or not.
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10160813
Link on message: #10160813
Ectar: Greetings! For too long now we have had multiple players
that were forever First Sergeant with no hopes of
promotion. It was the forum rank assigned to 1000 posts and
everyone past 1000 posts stayed at that rank. We've recently
reviewed the titles associated with posts and we're pleased to
announce that some promotions are incoming! The new ranks
can be found below: Please note this is purely a forum
cosmetic rank. It has no presence/relationship to your in-game
account. Private - 0
Lance corporal - 50
Corporal - 100
Sergeant - 200
Staff Sergeant - 300
Warrant Officer - 500
Second Lieutenant - 1000
Lieutenant - 1500
Captain - 2000
Major - 2500
Lieutenant colonel - 3000
Colonel - 3500
Brigadier - 4000
Major General - 5000
Lieutenant General - 6000
General - 8000
Field Marshal - 10000 Congratulations to all the long term and active forum users on their new ranks!
Please note if your
title hasn't changed to match the new tank, please try logging out
of the forums and clearing your cache, then logging back into the
forums.
Lance corporal - 50
Corporal - 100
Sergeant - 200
Staff Sergeant - 300
Warrant Officer - 500
Second Lieutenant - 1000
Lieutenant - 1500
Captain - 2000
Major - 2500
Lieutenant colonel - 3000
Colonel - 3500
Brigadier - 4000
Major General - 5000
Lieutenant General - 6000
General - 8000
Field Marshal - 10000 Congratulations to all the long term and active forum users on their new ranks!
Subject: Is Rigging formally illegal?
Link on message: #10159151
tigerstreak, on 14 February 2015 - 01:33 AM, said: alot of games are rigged, just by wg. no difference?
Link on message: #10159151
tigerstreak, on 14 February 2015 - 01:33 AM, said: alot of games are rigged, just by wg. no difference?Ectar: Oh boy that's a pretty big claim. You've got evidence of
this right? In all seriousness I'd really like to see
it because if we're capable of rigging matches I want to know
who to speak to regarding some of our staff member's stats,
starting with mine.
Subject: Is Rigging formally illegal?
Link on message: #10140598
Link on message: #10140598
Ectar: If you have evidence of players rigging matches by communicating
across opposite teams in random battles, Clan Wars, Tank Companies
or Strongholds, please submit a ticket with your evidence to our
support team where it will be investigated. Each case is looked at
on an individual basis. If you've done this already and
you're not satisfied with the response, shoot me a PM and I'll get
things checked out. Please note I'm not a backdoor to our
support team but I do want to make sure each claim by a player is a
legit one and in turn has been handled accordingly.
Subject: Matchmaking Battle Table for 9.6
Link on message: #10140557
Link on message: #10140557
Ectar: As a side note, if your tank doesn't show to have special
matchmaking this means it has the regular matchmaking for it's tier
and it's class.
Subject: 9.6 Community Contributor Spotlight
Link on message: #10129240
Gazbeard, on 11 February 2015 - 10:10 PM, said: On top of that, my E25 is getting slaughtered every battle on all
maps where in 9.5 it could hold it's own. In addition to that
the rate of non-credited kills is going through the roof - even
kills made when I'm the last of my team alive are not getting
credited. But the worst is the Russian tanks of all types and tiers
- they are now impenetrable at all ranges, angles and tiers - even
with gold ammo ... whereas they are one-shotting me at 500metres on
my frontal armour when sloped on a slope top. I know you nerfed the
E25 roughly 10 days ago, but it's now worthless and I'm feeling
you've robbed the Euros I paid for it. Re-tier the E25 - in 9.6
it's most certainly not tier VII - it should be tier V (or VI if it
had preferential matchmaking).
Link on message: #10129240
Gazbeard, on 11 February 2015 - 10:10 PM, said: On top of that, my E25 is getting slaughtered every battle on all
maps where in 9.5 it could hold it's own. In addition to that
the rate of non-credited kills is going through the roof - even
kills made when I'm the last of my team alive are not getting
credited. But the worst is the Russian tanks of all types and tiers
- they are now impenetrable at all ranges, angles and tiers - even
with gold ammo ... whereas they are one-shotting me at 500metres on
my frontal armour when sloped on a slope top. I know you nerfed the
E25 roughly 10 days ago, but it's now worthless and I'm feeling
you've robbed the Euros I paid for it. Re-tier the E25 - in 9.6
it's most certainly not tier VII - it should be tier V (or VI if it
had preferential matchmaking).Ectar: If this is something happening regularly, I'm going to have
to ask you for replays of these matches as that's some pretty
strong claims that need investigated. Without a replay it's
possible to say pretty much anything you want happened in a match
when there is no way for anyone else to review it or explain it.
Not logging kills for example when you're the only one left
in the team? I can't think of any possible reason that could happen
and would be very interested in seeing the match.
Subject: Wargaming is making WoT **** then *****
Link on message: #10103442
poul1962, on 08 February 2015 - 07:05 PM, said: I'm just using my free speech.
Link on message: #10103442
poul1962, on 08 February 2015 - 07:05 PM, said: I'm just using my free speech.Ectar: Just to clarify something here, and without wanting to go
off topic, (despite the fact this thread is being moved to the
off-topic section) you don't have free speech on our forums.
You'll find that you don't have it on pretty much any other forum
you use. Please don't mix up something which is a political
right with a free pass to say whatever you feel like anywhere on
the internet. It doesn't work like that. When you chosen to
come to our forums where access is a privilege and not a right, you
agree to abide by our forum rules and those rules
have limitations regarding what can and can't be said.
You can either post here and follow our guidelines, or you
can not follow the guidelines which means you don't post here.
now back on topic (or off topic depending on your views), as
this thread seems to be nothing more than "I like another game" It
has no place in the General section of our forum so I'm shifting it
to the Off-Topic section (after editing the title) where players
can talk about other games till their heart is content.
Subject: Patch Notes: 9.6 common test round 2
Link on message: #10030500
Link on message: #10030500
Ectar: Changes in Version 0.9.6 Common Test 2 vs. 0.9.6 Common Test
1
Important
During this test, a number of full-scale Battles for Stronghold with the [WG] clan will be conducted. In these battles, Combat Reserves of the maximum Level X will be used. Clans will be able to use 2 Combat Reserves per battle.
Two types of Combat Reserves will be made available: Artillery Strike Airstrike Each clan can build 2 new structures, where Combat Reserves will be produced, and try them out in Battles for Stronghold. New Vehicles: Japanese Tier VIII Medium Tank: STA-2
French Tier VIII Medium Tank: AMX CDC Vehicles
Fixed some issues with the visual models of the following vehicles: Т-54 first prototype, Е 100, M4 Improved, T28 concept, Tiger P, Pz.III Ausf.K, Achilles IIC, Ferdinand, Löwe.
Fixed some issues with the damage models of the following vehicles: Е 100, Löwe, Tiger P, Т-54 first prototype, M2, T95, AMX 50 B. Maps
Improved the gameplay features of the Mines map.
Improved the performance on the Redshire map.
Fixed some visual issues on the Prokhorovka map.
Fixed the issues with the visual and damage models of some environmental objects. Other
Reduced the price of requalification of a crew member to 500 gold.
Fixed the position of the “Remember me” checkbox on the login screen.
Fixed the brief display of a point where vehicle was last spotted instead of vehicle markers when switching between allies.
Fixed the playback of the "That was close" sound notification when player's own vehicle was damaged.
Fixed the issues with the inability to go to the Garage tab when choosing the Select a vehicle in the Garage option.
Fixed the issue with the view vector displayed instead of arc of fire on the minimap for SPGs, if that option was enabled in battle.
Fixed the display of arcs of fire on the minimap for SPGs with limited superstructure traverse angle.
Fixed some gameplay and interface issues in the Stronghold mode.
Fixed some interface issues in personal missions.
Fixed many issues with the new chat Contact list.
Fixed the display of nicknames of players being added to the Friends list.
Fixed some issues with the requalification of crew members.
Fixed some issues with the login via social networks feature in the game client.
Fixed some hang-ups and crashes of the game client.
Important
During this test, a number of full-scale Battles for Stronghold with the [WG] clan will be conducted. In these battles, Combat Reserves of the maximum Level X will be used. Clans will be able to use 2 Combat Reserves per battle.
Two types of Combat Reserves will be made available: Artillery Strike Airstrike Each clan can build 2 new structures, where Combat Reserves will be produced, and try them out in Battles for Stronghold. New Vehicles: Japanese Tier VIII Medium Tank: STA-2
French Tier VIII Medium Tank: AMX CDC Vehicles
Fixed some issues with the visual models of the following vehicles: Т-54 first prototype, Е 100, M4 Improved, T28 concept, Tiger P, Pz.III Ausf.K, Achilles IIC, Ferdinand, Löwe.
Fixed some issues with the damage models of the following vehicles: Е 100, Löwe, Tiger P, Т-54 first prototype, M2, T95, AMX 50 B. Maps
Improved the gameplay features of the Mines map.
Improved the performance on the Redshire map.
Fixed some visual issues on the Prokhorovka map.
Fixed the issues with the visual and damage models of some environmental objects. Other
Reduced the price of requalification of a crew member to 500 gold.
Fixed the position of the “Remember me” checkbox on the login screen.
Fixed the brief display of a point where vehicle was last spotted instead of vehicle markers when switching between allies.
Fixed the playback of the "That was close" sound notification when player's own vehicle was damaged.
Fixed the issues with the inability to go to the Garage tab when choosing the Select a vehicle in the Garage option.
Fixed the issue with the view vector displayed instead of arc of fire on the minimap for SPGs, if that option was enabled in battle.
Fixed the display of arcs of fire on the minimap for SPGs with limited superstructure traverse angle.
Fixed some gameplay and interface issues in the Stronghold mode.
Fixed some interface issues in personal missions.
Fixed many issues with the new chat Contact list.
Fixed the display of nicknames of players being added to the Friends list.
Fixed some issues with the requalification of crew members.
Fixed some issues with the login via social networks feature in the game client.
Fixed some hang-ups and crashes of the game client.
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