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How long until Minsk realizes the ineptitude of WG EU and cleans house?

Дата: 26.02.2015 18:11:08
View PostBalc0ra, on 26 February 2015 - 03:51 PM, said: That's fine and dandy. But why has neither you or iScending responded to that then. Or even come back later to post what you more or less said to reduce some of the confusion in the topic he made about your stand on mods? Since none of you bothered to respond to anything there, it died out in a day or so. And lots have asked about it since. But since they still got no response form anyone, and the other servers kept talking to their players about it. Again, you can't blame most players for thinking that's the way it works. Since it more or less looked like you lot did not care either since most felt like WG EU just ignored the questions based on it, as it was just that one post and that's its. Top that off with support responses regarding the issue, and valid proof of cheating, or even the cheaters reporting them self. And you got a base recipe for a riot. So no... can't say I blame most for reacting the way they have done based on that.

Ectar:   We didn't follow up with multiple answers in the thread because the answer is always going to come back the same. It's down to player judgement what they install onto their client.  Which leads to...  

View Postwims80, on 26 February 2015 - 03:52 PM, said: So XVM is an illegal mod? What about the battle assistant arty mod? Seems like a cheat mod to me. Infact, the vast majority of the mods seems like cheat mods to me

Ectar:   Players have different views regarding what is considered unfair and what's not. Even if we provided a list, players are still going to have a different point of view for some mods.  What *you* install on your client is something only *you* have any control over.  If you feel that something is unfair then don't use it and you never have to worry about possibly being sanctioned over it.   

View PostCeeb, on 26 February 2015 - 04:03 PM, said: Ok,    I respect the fact that internal process cant be talked about, Id be the same with mine. But mine are more life threatening. The mods issue is a big issues and these are mine thoughts and not of the community. but its what I have gleamed from other forum members that think the same......I spend a lot with you, A lot of my time is spent in WoT and I love the game. but having seen bots, and mods used against me....it annoys the hell out of me... So..I would like (and understand i wont get it) is a statement to say...."You know what.....yes we agree these mods and bots are a problem, this is what we have planned and or listen...we cant do anything" or however you think it should come across to you player base. But I'm done paying. until I know WG are doing something. 

Ectar:   The statement is a fair point, but a statement like that is a global message, not a regional one. Should major changes come in the future we would announce that across the board just like we did the with the anti-afk system.  

View PostCeeb, on 26 February 2015 - 04:03 PM, said: As for being worst? Hmm only one other company I've dealt with has been worst. SOE.....worst by far... WG is a close second and thats represented by you forum moderaters who are the people we have contact with being present and more errr consistent.  (sorry tried to think of a word there) I've seen forums items junked that I were valid, I've seen some that run for 20 pages that should have been junked on page 1 (please dont ask me to dig them out).     If you want my opinion, I feel the Forum staff should engage more, rather then being Forum police with a red marker pen.

Ectar:   There is two different teams that are active on the forums, Moderators and Community Team members.   Community Managers and Community Coordinators work from our office in Paris.  Moderators work part time to cover our forums and in-game garage chat to make sure players follow our chat and forums rules.   If the moderators seem like the police, then I'm ok with that. They're the guys who enforce our rules and make sure players know what's what. Our policies for most offences always consist of warnings first before sanctions are applied. If a thread is locked there is a good reason for that and moderators will try to clear up a thread where the main discussion point can still be salvaged.  It's quite common for thread to be locked, cleaned out, then opened again once the spam/offensive stuff is removed.  Moderators do an incredible job and with hundreds of forum reports daily, they have a busy task.    

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