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Developers posts on forum

In this section you'll find posts from the official developers forum. The base is updated every hour and stored on a server wot-news.com. If you encounter any bugs, have suggestions or comments, write to info@wot-news.com

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Ectar
Special: St. Patrick’s Day
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16.03.2015 14:57:32
 
Subject: Special: St. Patrick’s Day
Link on message: #10353382

View PostHawaii22, on 14 March 2015 - 11:19 AM, said:   Just a question (that may sound a little naive): why do you have to say "should include"? Don't you guys have some clients open in the office which you could check? But then maybe you're working from home or something...

Ectar:   The people who I would normally check with at the time in our head office, were not available at that time.  I couldn't give an exact answer (despite me being almost 100% sure) because there was always the chance it was somehow excluded incorrectly. I always want to double check any questions about vehicles included/excluded and at the time of writing that message I couldn't.  

View PostGrimdorf, on 14 March 2015 - 03:16 PM, said: Does anyone really wonder why the EU dept gets such stick on these forums....:facepalm:

Ectar:   Yes, because EU dept are not in control of the in-game notifications/mission informations or server functions. 


Ectar
European comrades what did we do to deserve this I ask?
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16.03.2015 14:47:56
 
Subject: European comrades what did we do to deserve this I ask?
Link on message: #10353312

View PostFULLMETAL_91, on 11 March 2015 - 08:38 PM, said:   Yes it is possible , but i would not count on it my friend, they can always say oh that didn't workout on other servers (they would say it even if it did workout well actually) so EU will not get the event. Ectar kind of proved all our points posted here when he was "discussing" the reasons why they did not give us events on another topic, so i would not hope for any of those events guys... they just do not care about us and that is the cold truth  

Ectar:   In my post I actually said what you quoted on Status Report as detailed below:

View PostEctar, on 11 March 2015 - 02:08 PM, said: It's possible it may come to EU server too, but there is no timescale we can quote for that. As with the NA event we will see what the uptake is like with players and the completion rate.In no way however are we saying 100% that this will come to EU also however. 

Ectar:   Like I said it's possible but it's not a guarantee. If it's successful then there is a very high chance it would come. I can't give you a guarantee because I'm not going to commit to something I can't control and that isn't 100% confirmed.  

View PostFULLMETAL_91, on 12 March 2015 - 11:09 AM, said: Well for starters he did not give any specific answer of any kind, he was trying to wiggle out of any discussion with pretty much one same answer just a bit modified in every post, he was always avoiding the point that people are not happy because all other servers have great specials compared to ours, saying that if they give us what other servers have we will always want more, that we will ask for those specials every month..... total BS.

Ectar:   But everyone does ask for more.... You never ever see a thread with "Hey, we got better than NA this week, that's unfair, take some stuff from us". Sadly some players only look at weekend events to see what other regions have, then complain when they see something available on another region that isn't available for them this week.  It's not something I'm making up or is "BS" you can see that yourself by going through any weekend special announcement thread.  I fully appreciate wanting to be treated fairly, but it seems people only want to be treated fairly when they feel worse off. When they feel better off, "fairness" is never brought up.  

View Postmonthey_, on 12 March 2015 - 11:40 PM, said: Where is Ectar? Cause I want to let him know he has failed in every possible way in managing this community and failed in securing and implementing fair leveled specials. How much longer do we EU players get spitted in the face by WG? I  hope EU server runs dry once CBT of the competition gets live. 

Ectar:   I'm sorry you feel that way. I have little impact on what makes up the weekend specials however. I pass on the feedback and it's a decision that's made without my council.  We can make suggestions for fair and leveled specials but as I've tried to explain in previous threads that requires a buy in from all 4 servers and each server as explain previously has a variety of different goals, targets and reasons for what they offer.


Ectar
Special: St. Patrick’s Day
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13.03.2015 17:59:02
 
Subject: Special: St. Patrick’s Day
Link on message: #10337409

View Postammarmar, on 13 March 2015 - 03:27 PM, said: I wonder if Panther 88 will be discounted as well. They say "all" T8 premiums, but it's unusual for new ones to be put on discount so fast.

Ectar:   All tier VIII tanks available in-game for gold are discounted, so this should include the Panther 88


Ectar
Special: St. Patrick’s Day
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13.03.2015 17:33:26
 
Subject: Special: St. Patrick’s Day
Link on message: #10337238

View Postammarmar, on 13 March 2015 - 03:27 PM, said: I wonder if Panther 88 will be discounted as well. They say "all" T8 premiums, but it's unusual for new ones to be put on discount so fast.

Ectar:   Will get that checked for you.


Ectar
50 000 credits just login to game - NICE job WG!
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12.03.2015 15:05:33
 
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10330179

View PostGrimdorf, on 11 March 2015 - 06:32 PM, said: Well this thread has demonstrated once again that WG EU staff's replies to any major issue are written by the PR dept to have as little real substance as possible while trying to sound good. Excellent for a politican, bad for a game company's representatives.   We STILL do not have a straight, clear, comprehensive answer on anything, from WG EU's pathetic official response to unfair mods, to wether the different servers prepare thier own specials or are simply dictated to by Minsk, and so on.   Stop keeping bloody pointless stupid secrets, start making real decisions about things that affect the gameplay and communicate those to the players.   Some one at WG EU (or Minsk) should start accepting responsibility for things.  

Ectar:   Weekend specials and missions etc are prepared by each regional server. A global event can be proposed by our head office due to doing something new being introduced or something very rare being made available (like free exp to crew exp, 2x exp for every win, discounts on all tier 9 or 10 tanks). It's not just the RU server that comes up with global events however, they are also proposed by other regions too. There is events where all regions will always have something awesome (Christmas/New Year and VE day for example). For other bigger events, it's option for a region to participate. In most cases a region not taking part is because they already have a plan/strategy in place or they want to see how the event is received on other servers (Not just received, but also what the participation is like).  There is never a guarantee that because something new appears on one server, it will come to other servers.  Sometimes it appears only on one server as a trial. Specials are planned roughly 2 months in advanced and are locked in with 1 month advance. They can't be changed at this stage unless there is a major/serious reason to do so. Off the top of my head this has only been done once in EU and once in NA in the past 3 years. I don't know if RU or SEA has had to change an event at short notice.   When it comes to special events on specific servers, it's normal for one server to have more bonuses during that event that other servers. There is no obligation or reason for a server to have to "make up the gap" so their region can have an awesome weekend also. We'd like to hope players can understand why during certain times there is a "big" event on another region and can understand that in a few weeks/months time they'll have something similar.  Over the course of a month, it's normal for most servers to offer players similar bonuses. They're just simply given out at different times for various reasons already covered in this thread. If it's not in a 1 month period it will be 2.  You have to remember we're a free to play game with a progression system. Giving away premium content all the time and allowing players to skip the progression kinda kills the desire for anyone to invest either time or money in the game. Keeping events interesting and as an incentive for a wide pool of players without simply being a model where each weekend tops the previous weekend isn't as easy as some players think. There is a limited amount of discounts bonuses that can be applied and we don't want to make things seem repetitive or predictable. Do we get it right all the time? No we don't and we never will because we're never going to have an event where everyone is happy. Each weekend, week or month various different players are looking for different things to help them along. We're truly sorry we can't make everyone happy each weekend, nor can we guarantee you'll have the same as other regions. As much as it can see there is not enough, there can also be a case of having too much.    A recent example of this would be when PAX just happened in NA. EU will have a similar big event during Gamescom as will RU for when Igromir happens. Whilst there may be multiple PAX events in a year, Gamescom and Igromir are 5-6 day events. It's hard to explain this sometimes as multiple times people just look at what another server is doing, and want the same. I can understand the desire for being treated "fairly" but then on the flip side it's not really fair that when another region is trying to hype up an event, what they do doesn't seem special because it's happening everywhere else too.  Exclusivity is always going to happen, otherwise special events are not going to be special.   


Ectar
50 000 credits just login to game - NICE job WG!
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11.03.2015 16:08:12
 
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10323596

View PostFULLMETAL_91, on 11 March 2015 - 01:21 PM, said:   Ok here is the problem, premium tank missions (like is6, SP, wz 111 etc..) were as far as i recall happening an all servers with delays of 4-7 days, and now RU gets that marathon and other servers do not. Fine i understand the situation in Russia is bad economically so no problem. Could you at least give us information will there be something like that on EU server in near future (at the end of this month, next, 2 months)?

Ectar:   It's possible it may come to EU server too, but there is no timescale we can quote for that. As with the NA event we will see what the uptake is like with players and the completion rate.In no way however are we saying 100% that this will come to EU also however. Getting a "free" tier VIII premium shouldn't be seen as something easy to do, I appreciate the last events were difficult but at the end of day it's similar to giving away  6 months free premium. We can't just lower the criteria for "weekend players who can only play max of 1 hour a day" as there is no way to seperate those players.  Lowing the target/goals for an event means lowering the rewards.  

View PostBERLIN_19451945, on 11 March 2015 - 01:23 PM, said: Jesus mate, where did you learn customer relations? Broadmoor? A quick look clearly shows that there is considerable disquiet about how the EU playerbase is treated. Not just the usual suspects. It should be clear that many are looking over your shoulder at forthcoming titles. And pithy answers like the one you posted do not encourage us to think you are taking this onboard. Instead of stealth moaning about Forumites (which appears to suggest we whinge for the hell of it), why not try :- Look fellas, I hear what you are saying. WG appreciate that the EU players invest a considerable amount of their hard earned cash in our product, and there is always the danger that 'perceived customer dissatisfaction' can lose us valued customers. I will pass on all comments to HQ, and try to ensure that you are treated to missions and specials that maintain your interest. After all, the more you log on, the happier we are. I will also get a definitive answer to your complaints. You may not like the answers, but at least there will be some."   Mate, we are not all sixteen year olds in our bedrooms. Some of us hold, or have held, positions of great authority and dealt with the customer. And some of us are face palming at WG's idea of customer relations. You have a **** job, and I Wouldn't do it, but there is attitude coming from the office, and I am not putting up with it. You lost a premium tank purchase and premium account top up from this callsign this week.   

Ectar:   I was replying to a player who knows what players will say next week. His comment was part tongue in cheek and I was echoing his message. I apologize if my post seemed blunt, but if you take a look through the weekend special threads you'll see what I highlight for yourself and you'll see it's the same discussion week in week out with those players regardless of what the EU special actually is, or what the previous week or events were. I'm not going to lie to players and get their hopes us just to avoid getting aggro back. There is reasons why things don't happen in game and sadly there is little that can be done to change those things for a variety of reasons I've already covered in this thread.  All I can do is try to explain the "why" behind these differences  

View PostTodeskult, on 11 March 2015 - 01:23 PM, said:   Are you trolling us Ectar, doing a fool out of yourself or what? What "mixed reactions" you have in mind? To get those reward tanks you had to play 7 days in a week, sometime for few hours, become a slave of some kind or... pay real money (for those WZ-111 tokens for example) to skip some grind.  

Ectar:   Do you feel that being asked to log in every day over a set time period feels less forced just to get an in-game bonus? I ask because this is the first time we've done something like this and even internally the reaction regarding forcing/asking players to log in each day had a very mixed response.  

View PostOldum, on 11 March 2015 - 01:40 PM, said: A simple question Ectar ... if WG EU is run autonomously , then why the god damn hell does EU care for what RU cluster has to suffer due to some brilliant political thing ? Further more, why the hell should I for example care about how much the ruble is worth right now ? Do they care about anything that happens with me or, to be less personal, the EU severs ? 

Ectar:   Just giving players what's on another server isn't a reasonable solution. If we're taking that at face value right now, you'd have no issues with the EU region giving players both the NA event and RU event at the same time. As I said each region wants to do their own thing for various reasons, so it's not like NA or RU are just going to give up their event to balance things out.  On the flip side of you not caring about the situation in RU, then why should you care about RU specials which are tailor made to that community?   At what point does it then become too much?  At what point do you as a player think "Hang on, this is too much, what am I going to be asking for in 2 weeks/1 months time if I'm getting all this now?" Where is the line between a satisfactory incentive, and not just having constant stuff gifted all the time meaning the actually "progression" part of the game is null with zero incentive to have to spend on the game?   If the weekend special next week is all regions only have 2x crew exp, discount garage slots and half price tier 7 tanks - Is that fair game, or is that unfair because in NA/RU/SEA they got XXXX last week?  


Ectar
50 000 credits just login to game - NICE job WG!
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11.03.2015 15:10:00
 
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10323121

View Postsword_of_Damocles, on 11 March 2015 - 12:47 PM, said: After this shitstorm(won't be the last afaic),i am curious to see this weekend's special :trollface:

Ectar:   It will happen regardless because there will always be players just looking to see what's different on another sever, then complaining they don't have that one thing (garage discount, set nation discount, set tank discount etc etc). It's a fairly decent special this weekend with things for players at all levels/stages in the game. We go through this same discussion every month however, and every month I ask players to wait till the month is over to see that "one thing" they're complaining about being missing that specific weekend. 


Ectar
50 000 credits just login to game - NICE job WG!
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11.03.2015 14:26:07
 
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10322735

View Postedger2020, on 11 March 2015 - 11:46 AM, said: Aren't there mod that lets u switch servers with only one client? Are there any codes worth it?

Ectar:   No, you can't take your EU account and play on the NA servers. They are totally different databases.  All the "mod" does is mean you don't have to have separate clients installed on your computer.  

View Postspeedphlux, on 11 March 2015 - 11:44 AM, said: So, them Soviet commies get a T34 mission. The NA server gets a "login" event. And we get ... ? Yeah, I thought so too.

Ectar:  

View PostMadInAShed, on 11 March 2015 - 12:13 PM, said: There isn't a problem with player concurrency on EU so no reason to give a reward?   Nice customer orientated statement right there and shows exactly what WGEU think of their customer base.

Ectar:   As I said previously, there is multiple different reasons why an offer may be on one server and not another. This is nothing new in retail and in gaming where different regions are managed by different regions and are almost autonomous.  A main reason for the NA server doing this promotion is to promote player growth, a main reason for the RU server to have their event is due to the way the economy is there making it much more difficult for players to purchase tanks. (Tanks now cost almost twice the price they cost 1 year ago due to the fall of the ruble). I know it's frustrating seeing someone getting something you don't, but please try to see the bigger picture and understand why it's happening.   Constantly giving out stuff just because another region is doing it, means everyone starts taking things for granted and we then have "Last month I got XXX for logging in, why don't I get anything this month?"  or "Last month I could get a T34, when can I get a Lowe/KV-5?" etc etc.   We're never going to have weekend events tailor made for each player and we're never going to have equal global events.  That's not a WG EU thing, you have to appreciate that each region also needs to agree to that and as I have tried to explain earlier, each region wants totally different things based on a variety of variables.        


Ectar
50 000 credits just login to game - NICE job WG!
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11.03.2015 13:06:12
 
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10322150

View PostFinnka, on 11 March 2015 - 10:47 AM, said:  Are you saying we are NOT palying the game? 

Ectar:  

View PostFULLMETAL_91, on 11 March 2015 - 10:50 AM, said: Wait a second you think players will have better incentive to play on EU servers now when they get nothing?

Ectar:   EU we don't have issues with player concurrency, so there is no reason to give players an incentive to just log in. "Because another server is doing it" isn't reason enough. As I said earlier each weekend different regions will have different events so you can't seriously keep expecting to get what other regions have when there is multiple different things on offer.  It wouldn't matter if the EU server did the NA event as we'd still have a thread like this complaining we don't have the RU event.  IF we did the RU event, players would complain we didn't do the NA event!    We just recently had an event for the 111 (*edited*) which was met with mixed reaction, there was an event previously for the IS-6 which also had mixed reaction. 


Ectar
50 000 credits just login to game - NICE job WG!
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11.03.2015 12:30:35
 
Subject: 50 000 credits just login to game - NICE job WG!
Link on message: #10321909

View PostKirk_Helmet, on 11 March 2015 - 08:58 AM, said: You made my day guys :D   But after echoes of my laughter fade I find myself wondering:   - Will we ever get such events? - Will WG finally buy more server space so the one year long problems with pings, lag spikes etc. will disappear? - Will we ever start being treated serious and fair by WG:EU? - etc...

Ectar:   It's possible an event like this may come to EU servers, we first want to gauge the uptake on other servers and impact that has on player numbers.   We haven't added an event like this for the EU servers for the same reason we have in the past changed "2x exp for every battle" bonuses to "2x exp for every win".  If players don't have an incentive to play the game and instead are being offered freebies for effectively doing nothing... People will do nothing.   I know there is a little WGEU blame train doing the rounds atm, but if the main complaint is simply "We want what they have" then I'm sorry because we're never going to satisfy you. EU, RU, SEA and NA have different events each weekend and it's pretty much always going to be that way.  We can't exactly offer you what all 3 other regions are offering each week and each region has multiple different reasons for what they offer.  As a quick example there is different goals, objectives, player numbers, concurrent player numbers, average play times.


Ectar
Funniest complaint ever?
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10.03.2015 14:54:01
 
Subject: Funniest complaint ever?
Link on message: #10315917

View Postdavl7, on 09 March 2015 - 12:53 PM, said: Funniest complaint ever?

Ectar:   From the test server after the new physics update   "My tank got stuck on the tank traps" 


Ectar
New Feature: Log In Via Social Networks
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10.03.2015 14:10:09
 
Subject: New Feature: Log In Via Social Networks
Link on message: #10315610

Ectar: The login option doesn't datamine your social media account. It's just a different way for people to log in as a convenience. Multiple sites offer this to people to that you don't have multiple accounts everywhere. I use Facebook to log into my Twitch as an example of this. This doesn't mean Twitch suddenly knows all my Facebook details, it can never post on my Facebook wall unless I authorise it.


Ectar
Special: You Are What You Wear
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06.03.2015 17:48:05
 
Subject: Special: You Are What You Wear
Link on message: #10292018

View PostAbramsfaust, on 06 March 2015 - 03:37 PM, said: I'm still waiting for equipment discounts...........

Ectar:   You shouldn't have too long to wait.  It's been said many times that equipment discounts come roughly once per quarter and are limited to major events.   


Ectar
Bovington Tankfest 2015 Soon !
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04.03.2015 13:43:52
 
Subject: Bovington Tankfest 2015 Soon !
Link on message: #10275955

Ectar: We have some pretty cool plans for Tankfest this year, looking forward to meeting players and seeing the gathering of the clans.


Ectar
Is there a fast track to banning serious offenders?
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03.03.2015 18:35:35
 
Subject: Is there a fast track to banning serious offenders?
Link on message: #10270824

View PostWhere_is_the_exit, on 03 March 2015 - 01:05 PM, said:   On topic, any explanation why WG protect obvious afkers/botters? Why is reporting needed for players like this. Why do WG embrace cheating. I dont want to hear anything about "need to report them", arguing that players like this is not botting is like WG would state "Sorry I dont know the earth is round, we never been to space so we cant be sure"   Just WHY do WG intentionally state that they care about cheating when they refuse auto-ban accounts that are impossible to argument are not cheating?

Ectar:   Detection isn't always as easy as people like to think it is. Along with detection there needs to be something in place to track and potentially prevent depending on how things work. It's an ongoing thing that almost every game with a progression structure faces. It's not like once we stop something that botters just give up (well they might, but the people who create the software don't). They just try again to get around preventions put in place. I know everyone likes to think they have the answers but if it really was that simple it would already be in place.   We don't embrace cheating, if a player is caught cheating they're punished.  Sadly we don't use XVM or WN8 formula's as fool proof systems of catching botters/afk players. There is an anti afk system in-game which you should be aware of, if you read the forums frequently there is topics with players regularly panicking about being given a warning for being afk for whatever various reason they had.   A trial by player/community is never really a good idea, especially when you don't have all the data available to you to make that call. In the player's eyes for something like this especially someone is always immediately guilty unless proven innocent. Lets be clear here, cheating or cheesing the systems of any game game is something I hate. Sadly there will always be players who bend and break the rules and it's an ongoing battle to stamp it out. We're not going to name and shame players when that's something we discourage our own community for doing.  when it comes to quoting amounts of players vs just saying "We are actively banning players caught cheating" still gives the same result as you still have to take our word for it. If you don't believe us saying we're taking action, publishing a number of how many are banned each month isn't going to change that point of view. 


Ectar
Is there a fast track to banning serious offenders?
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03.03.2015 17:54:27
 
Subject: Is there a fast track to banning serious offenders?
Link on message: #10270532

View Postbrownape, on 03 March 2015 - 03:13 PM, said: Like it or not - our only avenue to speak to WG is through here. There ticket system is broken so no one raises them. Instead we come on here to raise our concerns but they are never answered.

Ectar:   I can understand your frustrations because you don't have an answer you want, but you're taking a thread asking about in-game chat violations/behaviour and turning into an addon discussion. If I had a different answer to give about that subject, I assure you I would.   Now back on topic here, you're unsatisfied I'm advising a player with an in-game issue to raise a ticket when you know fine well that's the only solution/answer for that specific query. I expanded on my answer to say "why" and also explained what to include in the ticket. What other reply are you seriously expecting here? "Don't make a ticket? Lets be realistic here sir. All in-game reports go through support team. If you're unsatisfied with your reply, then submit another ticket.  A specific example on an external site is not representative of our customer support team who handles thousands of tickets daily. It's also not representative of WG Support globally when you're not seeing examples of duplicate tickets. (I wouldn't be surprised if this is attempted now just to try and prove a point but hey).  You're getting information presented to you in a certain way and rather than taking it as an exception, you're taking it for face value. If the same source showed you a ticket answering/granting a player's request and saying "WG support is awesome" you'd take that as face value?  No because you've already been pre-disposition to expect bad stuff and you don't go there expecting an unbiased and balance point of view.   As I said here previously:

View PostEctar, on 26 February 2015 - 03:15 PM, said: People getting what they want and getting good service is just the expected social norm, so people rarely make a big deal about it. People are generally only vocal about something that doesn't go their way or something they dislike. Sadly  "There is no news like bad news" as Elliot Carver once said. Now we can gives players a perfectly honestly and straight reply, but because it's not what that player specifically wants to hear, we're wrong/bad/don't care. It's far more easy to create a drama and see the resulting fallout, than to positively reinforce something and see the resulting happiness. I'm sorry when that happens but please believe me when I say we're always representing your issues on a weekly basis.    Now I know some players still want a specific reply regarding specific topics. All I can say to that is that we're looking into things internally and if we feel a different reply is forthcoming, one will be. For now our answer regarding addons/mods is still the same message

Ectar:   If that message changes our community will be the first to know.


Ectar
Is there a fast track to banning serious offenders?
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03.03.2015 16:35:06
 
Subject: Is there a fast track to banning serious offenders?
Link on message: #10269832

View Postbrownape, on 03 March 2015 - 01:11 PM, said: Yeah OK Ectar whatever you say.

Ectar:   A player asked if there was a way to deal with more serious offences. I've answered that there is and how to do it.   I will always answer questions to players based on the information I have available to me. I especially won't lie about something. I won't do that morally or professionally. I have no agenda when I post information other than to try and help players as best as I can. I'm accountable to Wargaming as an employee which means there is certain things I can't and talk about for a variety of reasons. I'm well aware what I write, can and is, quoted to me at a later date which is why when it comes to work related topics my personal opinion on matters (especially of a serious nature concerning things like rule violations) counts for nothing and I generally never share it.   You can believe that, or you can believe rumours and third hand information for unknown sources. The choice is yours.


Ectar
Is there a fast track to banning serious offenders?
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03.03.2015 14:52:33
 
Subject: Is there a fast track to banning serious offenders?
Link on message: #10268951

View PostCartoonVillain, on 03 March 2015 - 11:45 AM, said: Normally if someone is being obnoxious (inactivity, botting, team killing on purpose, etc.) I just use the in-game reporting. But some people cross the line and I feel like there should be a way to bring them to moderator attention for immediate justice (ofc if the moderator decides so). In your experience, have people been banned for serious offences by sending a ticket directly to support along with evidence? I'm talking about things like: Repeated death threats and very serious insults Reporting team positions for the entire match Killing multiple allies on purpose  

Ectar:   For things that are considered gross misconduct (spamming topics related to Racist, Nazi, Nationalist, Rape, Pedophilia for example) feel free to submit a ticket to support with screenshots/replay of the battle.  For repeated team kill/damage this is logged by the system and if someone is a serial offender they'll get to the point where almost any team damage will result in an auto ban.   If something is seriously interrupting a match where it's been spammed, firstly ignore the player. Support will look into it with attached replay, but please remember you may still get a fairly generic answer because for every ticket submitted for gross misconduct, there is twice as many submitted with things like "He called me a noob, I want him banned" or "he told me to shut up" etc which are not issues that should be reported to our support team. (That's why the in-game system is there).   Serial offenders are handled via the report system and reports stack up.  For stuff that is really bad we can take action sooner with evidence.  Bear in mind the support department handles thousands of tickets a day.


Ectar
How long until Minsk realizes the ineptitude of WG EU and cleans house?
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26.02.2015 19:08:05
 
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10236195

View PostShade1982, on 26 February 2015 - 05:00 PM, said: So, nobody noticed Wargaming HQ is actually based in Nicosia, Cyprus?

Ectar:   You can find out exactly what departments are based where on our corporate site - http://wargaming.com/en/about/our-locations/  The "HQ" as far as World of Tanks is considered is Minsk, much like for Xbox 360 Edition it's Chicago and for World of Warplanes it's Saint Petersburg.


Ectar
How long until Minsk realizes the ineptitude of WG EU and cleans house?
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26.02.2015 18:59:23
 
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10236124

View PostSapaki, on 26 February 2015 - 04:23 PM, said: You should rather explain to people how you will make sure that those that use Warpack and other illegal mods will get punished. How many did you catch? How many people where suspended because of this? This will let people know that you are doing something about it, and it will also make them feel that cheaters are dealt with.

Ectar:   That kind of message however presents it's own double edged sword. If your local police force told you how many drug dealers were arrested last month. Does that make you feel safe the police are taking action, or does it make you worry there is a drug dealer problem? Would you even believe the numbers in the first place if you've already made up your mind the police are doing nothing? We announce a low number - we're not doing enough We announce a higher number - it's not believed or it makes it appear to be a much bigger issue.   You furthermore don't want to do into details regarding how you track/monitor/catch cheaters because the very last thing you want, is to alert everyone about how you caught them so they can avoid that in future!  

View PostIndy_Bones, on 26 February 2015 - 04:35 PM, said: But taking this a step further Ectar, are you stating that anyone who feels that ALL mods are fair, can basically install them with impunity because any 'sanctions' taken against them would surely be unreasonable given that the individual had NO strict guidelines about what was acceptable, and in their personal opinion (which is basically what you're saying dictates whether or not a mod is considered ok) the mods installed were totally reasonable and any action against this would not be so???

Ectar:   Saying "I didn't know" isn't an acceptable excuse. We don't tell players individual swear words that will get them banned and yet people can still appreciate when they say something they shouldn't.  The exceptions to that are the rare few who don't bother about offensive language no matter how vulgar/inappropriate.  With addons it's the same.  

View PostIndy_Bones, on 26 February 2015 - 04:35 PM, said: Even if a 'blacklist' of unacceptable mods would be too much hassle to constantly update and keep track of, why not simply instead offer a 'whitelist' which clearly states the mods that so far WG find acceptable (e.g. XVM, Locastan's Minimap etc) and anything outside of this should be considered as 'banned' or 'unacceptable to install' until it's added onto the whitelist? It's really not hard is it?

Ectar:   A whitelist has the same issues as a blacklist. You then also have to constantly update and monitor something with potentially hundreds of entries and check the content regularly to make sure it hasn't been changed. It seems on the surface like a good idea but the ongoing maintenance of it becomes a quick headache (that's before even touching on something like patch days).  

View PostIndy_Bones, on 26 February 2015 - 04:35 PM, said: When players see relatively simple solutions to problems that can adversely affect a reasonable amount of the active playerbase (even if the majority aren't taking the time to come onto the forums to raise their complaints), then it becomes incredibly frustrating to see little to nothing done in response to this, hence why tempers can fray and accusations can get out of hand because of this, and the sad fact is that it's often so easily avoidable by having a better line of communication, and showing genuine action being taken against genuine issues (instead of utterly useless copy/paste responses from support who don't appear to give a damn about your issues - even when blatant 'cheats' are trying to hand themselves in!)...

Ectar:   I can understand where you're coming from here. But the relatively simple solutions that people sometimes think about, are not always thought about on a global scale. 


Ectar
How long until Minsk realizes the ineptitude of WG EU and cleans house?
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26.02.2015 18:11:08
 
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10235724

View PostBalc0ra, on 26 February 2015 - 03:51 PM, said: That's fine and dandy. But why has neither you or iScending responded to that then. Or even come back later to post what you more or less said to reduce some of the confusion in the topic he made about your stand on mods? Since none of you bothered to respond to anything there, it died out in a day or so. And lots have asked about it since. But since they still got no response form anyone, and the other servers kept talking to their players about it. Again, you can't blame most players for thinking that's the way it works. Since it more or less looked like you lot did not care either since most felt like WG EU just ignored the questions based on it, as it was just that one post and that's its. Top that off with support responses regarding the issue, and valid proof of cheating, or even the cheaters reporting them self. And you got a base recipe for a riot. So no... can't say I blame most for reacting the way they have done based on that.

Ectar:   We didn't follow up with multiple answers in the thread because the answer is always going to come back the same. It's down to player judgement what they install onto their client.  Which leads to...  

View Postwims80, on 26 February 2015 - 03:52 PM, said: So XVM is an illegal mod? What about the battle assistant arty mod? Seems like a cheat mod to me. Infact, the vast majority of the mods seems like cheat mods to me

Ectar:   Players have different views regarding what is considered unfair and what's not. Even if we provided a list, players are still going to have a different point of view for some mods.  What *you* install on your client is something only *you* have any control over.  If you feel that something is unfair then don't use it and you never have to worry about possibly being sanctioned over it.   

View PostCeeb, on 26 February 2015 - 04:03 PM, said: Ok,    I respect the fact that internal process cant be talked about, Id be the same with mine. But mine are more life threatening. The mods issue is a big issues and these are mine thoughts and not of the community. but its what I have gleamed from other forum members that think the same......I spend a lot with you, A lot of my time is spent in WoT and I love the game. but having seen bots, and mods used against me....it annoys the hell out of me... So..I would like (and understand i wont get it) is a statement to say...."You know what.....yes we agree these mods and bots are a problem, this is what we have planned and or listen...we cant do anything" or however you think it should come across to you player base. But I'm done paying. until I know WG are doing something. 

Ectar:   The statement is a fair point, but a statement like that is a global message, not a regional one. Should major changes come in the future we would announce that across the board just like we did the with the anti-afk system.  

View PostCeeb, on 26 February 2015 - 04:03 PM, said: As for being worst? Hmm only one other company I've dealt with has been worst. SOE.....worst by far... WG is a close second and thats represented by you forum moderaters who are the people we have contact with being present and more errr consistent.  (sorry tried to think of a word there) I've seen forums items junked that I were valid, I've seen some that run for 20 pages that should have been junked on page 1 (please dont ask me to dig them out).     If you want my opinion, I feel the Forum staff should engage more, rather then being Forum police with a red marker pen.

Ectar:   There is two different teams that are active on the forums, Moderators and Community Team members.   Community Managers and Community Coordinators work from our office in Paris.  Moderators work part time to cover our forums and in-game garage chat to make sure players follow our chat and forums rules.   If the moderators seem like the police, then I'm ok with that. They're the guys who enforce our rules and make sure players know what's what. Our policies for most offences always consist of warnings first before sanctions are applied. If a thread is locked there is a good reason for that and moderators will try to clear up a thread where the main discussion point can still be salvaged.  It's quite common for thread to be locked, cleaned out, then opened again once the spam/offensive stuff is removed.  Moderators do an incredible job and with hundreds of forum reports daily, they have a busy task.    


Ectar
How long until Minsk realizes the ineptitude of WG EU and cleans house?
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26.02.2015 17:43:27
 
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10235484

View PostCeeb, on 26 February 2015 - 03:29 PM, said: I've looked at it at what Ectar said and there is nothing that makes me warm and fuzzy inside.  Like the ticket I submitted about an Admission of the Firestarter Mod.  I'm not a troll or having got a pitch fork in my hand......however based on other forums WG EU is the worst I've come across (SOE not included)

Ectar:   2 things,  What could I have wrote that would give you a warm and fuzzy feeling, bearing in mind I'm not going to comment on rumours or discuss internal processes. Worst how?  


Ectar
How long until Minsk realizes the ineptitude of WG EU and cleans house?
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26.02.2015 17:15:36
 
Subject: How long until Minsk realizes the ineptitude of WG EU and cleans house?
Link on message: #10235242

Block Quote Mods that totally alter *how* you play the game, are the types of mods we would recommend players to reconsider and exercise caution when you think about using them. When you’re being fed information that is not normally available either from your own eyesight/field of vision, and are basically relying on your mods to dictate what you should do and when, that’s when things are going too far. If you’re sitting next to someone with a default client, you would clearly have an advantage over them as you’re getting game data they don’t have and you’re using that to decide what to do.

Ectar:    As players you're all capable of thinking for yourselves, and having the viewpoint of "Well you didn't say specifically...." more or less shows your attitude about dubious addons in the first place. It's really not difficult to use the statement above to realise if a mod is dictating how you play or when you do something.    Wait, don't other regions list the bad mods? At a very quick search on the different regional forums: The RU forum list some functionalities. The NA forum has an 18 page Q&A and the SEA forum has a very recent post pretty similar to the EU forums. The SEA forums specifically states it won't provide a list for multiple reasons (similar to what's written above).   Our activity on the forums may not be as visible as it was previously however that doesn't mean we're not listening. We have multiple games to cover and have been involved in preparation for both General and Warships recently.  I'm sorry if players feel we're not as active as we should be and we'll take some steps to correct that and be more visible.  

View Postmad0mat, on 25 February 2015 - 09:09 PM, said:  Portal - no info about anything aside of patches and missions ( we need to check some third party, not WG related blog to get recent info on this game!). Forums - staff have not be seen here for ages with odd replies in not important topics. Transparency - it got to the point where RU ( as in RUSSIAN) cluster have more transparency about what's going on, than EU, supposed to be more free, cluster. Just look at bot situation or recent cheat mod. I could go on and on about it if you wish.

Ectar:   Portal and Support are not things I can comment on. Forums - Staff have stepped a bit back from the main sections to more allow players to discuss things amongst themselves. It's amazing in a way to watch people refuse to see someone else's view no matter how well explained their answer is however so I'll be having a slightly more active presence there.  Forums are a place for players to come for discussion, it shouldn't always be looked as as a place to expect an open Q&A where every topic has an official reply. Transparency - I'll explain this again.  World of Tanks is a game that was launched in the RU region almost a full year before EU and NA, by a Russian speaking development office and team, for a Russian market. As I keep pointing out, and players keep choosing to ignore, the structure and interaction at Wargaming is the complete opposite of any normal western game/company you're used to. The main support and information flow is to their biggest and home region with happens to be Russian speaking players on the Russian servers. It's over 4 times the numbers of the English speaking players. In most other companies that flow comes from an NA head office to their NA region first then filters to EU and then to any non EN language portals/offices they have.  What you want exists, sadly it just doesn't exist in English (or Polish, German or Chinese to give examples of other large player groups).    

View PostLol_N00b, on 26 February 2015 - 09:56 AM, said: Maybe in the ideal world, but in this real world it does not help if the boss isn't listening to their demands. And from what I've heard, WG isn't too keen to listen anyone, especially if that's coming from their EU cluster. 

Ectar:   Source? By this I mean something other than "A guy who claims to known a guy, claimed that other guys said.....". Rumours are never really something that should be taken at face value and spreading them to then say "Hey I just heard, from XYZ I mean it might be totally wrong", is a free pass to essentially say anything without being accountable.  

View PostCeeb, on 26 February 2015 - 10:41 AM, said: No I wont edit it, If its a choice in the edit bar, I'll use red.....end of, don't want me to use red put it in the EULA :)  Maybe you got good service for this little gem...    Community Contributor

Ectar:   BigBidVuk has already explained about the red font. Next time please be aware of the forum rules you agreed to follow. "Community Contributor" is a title that is only shown on the forums. Behind the scenes a contributor account is no different to any other account.       People getting what they want and getting good service is just the expected social norm, so people rarely make a big deal about it. People are generally only vocal about something that doesn't go their way or something they dislike. Sadly  "There is no news like bad news" as Elliot Carver once said. Now we can gives players a perfectly honestly and straight reply, but because it's not what that player specifically wants to hear, we're wrong/bad/don't care. It's far more easy to create a drama and see the resulting fallout, than to positively reinforce something and see the resulting happiness. I'm sorry when that happens but please believe me when I say we're always represent your issues on a weekly basis.    Now I know some players still want a specific reply regarding specific topics. All I can say to that is that we're looking into things internally and if we feel a different reply is forthcoming, one will be. For now our answer regarding addons/mods is still the same message.   


Ectar
Ranks based on forum posts - Promotions inbound!
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23.02.2015 15:30:27
 
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10210933

View PostSalsify, on 23 February 2015 - 12:53 PM, said:   Which new "tank" would that be? :P   Napoleon famously said "Every private carries a field marshal's baton in his knapsack", not so famous is the next bit where he said "those thieving little baskets will nick anything and it's costing us a fortune in replacement batons"

Ectar:   New "rank" my apologies. This is what happens when you're typing something and talking about something else at the same time.


Ectar
Ranks based on forum posts - Promotions inbound!
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23.02.2015 13:47:49
 
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10210076

View PostHomer_J, on 16 February 2015 - 04:30 PM, said: Still nothing to aim for. :(:P

Ectar:   Well what title do you feel we should add for people at your level and what title would be even more awesome?   We're open to suggestions!


Ectar
Tank nicknames
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23.02.2015 12:39:13
 
Subject: Tank nicknames
Link on message: #10209527

Ectar: Thanks guys,  we have more than enough now


Ectar
Tank nicknames
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20.02.2015 15:43:31
 
Subject: Tank nicknames
Link on message: #10191373

View PostPhroX, on 20 February 2015 - 01:41 PM, said:   Well, yeah, but I didn't think what I said fell under that rule. I considered it a mild lightheated insult that no-one would take seriously, not something that would actually cause offense. Evidently I was wrong to think so, hence the apology.

Ectar:   It's ok, no action is going to be taken.    Any references to arty being scumbags or something like that won't be noted, nor will any name that has swearing in it. 


Ectar
Tank nicknames
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20.02.2015 14:25:07
 
Subject: Tank nicknames
Link on message: #10190651

View PostPhroX, on 20 February 2015 - 12:03 PM, said:   It looks to me like Ectar's prohibition was mainly to stop this descencding into another arty thread, so I think it's OK to refer to the *edit* by it's true name...

Ectar:   I said I also want players to follow the forums rules, so that one won't be used.   BIG BOLD IMPORTANT BIT   Once again, we're looking for COMMON and well known nicknames, not personal nicknames that only you yourself may use or just you and a few friends.


Ectar
Tank nicknames
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20.02.2015 13:40:27
 
Subject: Tank nicknames
Link on message: #10190182

Ectar: Commanders!   We're curious to see what our community feels is the most common nicknames for tanks in-game. By this we mean names known through the game and not just between a small group of friends. As an example:   Waffenträger auf E 100 = Waffle E100 Pz.Sfl. IVc = Toaster FV215b (183) = Deathstar   Before anyone starts with "sky cancer" or anything else derogatory for arty, just don't. Bans will be handed out for players breaking forum rules and trying to start flame wars. Once again we're looking for individual nicknames for specific tanks. (And not nicknames that are offensive).


Ectar
New Premium version that allows to exclude certain tanks from your game queue
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19.02.2015 19:06:03
 
Subject: New Premium version that allows to exclude certain tanks from your game queue
Link on message: #10185124

Ectar: Well this went downhill quickly.  Sad to see so many players making silly sexist comments.   A - No one needs to know your gender when making posts.  If it's not an issue what gender you are then there is no need to tell everyone is there? You don't for example see people telling the forum their colour of hair or their shoe size. It means zilch on the forums and you're just setting yourself up for people to use it against you.  B - We have no plans to even introduce a different system to exclude vehicles, certainly not one that required additional payment.   As this has the potential to be a troll topic, and even if it wasn't it sure will attract trolls, It's getting locked.   2. PROHIBITIONS and RESTRICTIONS

2.1 Forum etiquette   Users are not allowed to abuse others, make personal attacks or behave disrespectfully. This prohibition applies to both public threads and private messages (PMs). Disrespect can include:
6. Insults or derogatory comments based on race, nationality, religion, culture, sex, or sexual preference. This includes "jokes" in bad taste.   Gentlemen or should I say "Guys pretending to act like grown ups" the "Woman, get back in the kitchen" styles jokes along with any "Woman can't park" jokes are low, crude and reek of male chauvinism. Anymore nonsense like this and people will getting holidays from the forums.  That goes for both people baiting bigoted replies and people giving them. Learn from the mistakes of previous generations, don't repeat them.   - Ectar


Ectar
Apply for the World of Tanks Generals Closed Beta Test
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18.02.2015 13:26:25
 
Subject: Apply for the World of Tanks Generals Closed Beta Test
Link on message: #10174323

View PostWolf87, on 16 February 2015 - 04:19 PM, said: beter fix lag and ping in WoT,then make another onecardgamewho dont go no one play

Ectar:   I know it may come as a surprize but it's a totally different development team working on Generals.  

View PostCoreOfLive, on 16 February 2015 - 08:21 PM, said: So trying to beat Heartstone, I see? I wish you guys lots of luck.

Ectar:   So every moba game is trying to beat LoL, every FPS game trying to beat CoD/CSGO, every MMORG trying to be World of Warcraft?  That's an interesting way of looking at game development. You do know it's possible to have more than 1 game available to players within a certain genre right?  Toppling Hearthstone is a huge task for any major brand, especially as Blizzard has such a rich universe to draw from and Hearthstone basically already pre existed as a TCG that was very popular.  I think we'd be more than happy to co-exist with Hearthstone and give players a different option to play.  

View PostAmbiorix1032, on 17 February 2015 - 07:02 PM, said: When will the CBT of World of Warships be announced?

Ectar:   Without wanting to go off topic, Warships fans won't have long to wait for news about that.  As always the best source of information will be via the World of Warships portal/forum.


Ectar
Ranks based on forum posts - Promotions inbound!
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16.02.2015 18:35:28
 
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10161311

View PostMadInAShed, on 16 February 2015 - 04:32 PM, said: does this mean pay rises for Rank increase?

Ectar:   Yes, double the current salary


Ectar
Ranks based on forum posts - Promotions inbound!
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16.02.2015 18:23:54
 
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10161206

View PostJohn_Preston, on 16 February 2015 - 04:16 PM, said: Sooo...uuummmm ....can we get stars as well?:hiding:

Ectar:   Well, I'll see if we can switch it on or not.


Ectar
Ranks based on forum posts - Promotions inbound!
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16.02.2015 17:41:57
 
Subject: Ranks based on forum posts - Promotions inbound!
Link on message: #10160813

Ectar: Greetings!   For too long now we have had multiple players that were forever First Sergeant with no hopes of promotion. It was the forum rank assigned to 1000 posts and everyone past 1000 posts stayed at that rank. We've recently reviewed the titles associated with posts and we're pleased to announce that some promotions are incoming!   The new ranks can be found below:   Please note this is purely a forum cosmetic rank. It has no presence/relationship to your in-game account.   Private - 0
Lance corporal - 50
Corporal - 100
Sergeant - 200
Staff Sergeant - 300
Warrant Officer - 500
Second Lieutenant - 1000
Lieutenant - 1500
Captain - 2000
Major - 2500
Lieutenant colonel - 3000
Colonel - 3500
Brigadier - 4000
Major General - 5000
Lieutenant General - 6000
General - 8000
Field Marshal - 10000    Congratulations to all the long term and active forum users on their new ranks! :medal::honoring:     Please note if your title hasn't changed to match the new tank, please try logging out of the forums and clearing your cache, then logging back into the forums.


Ectar
Is Rigging formally illegal?
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16.02.2015 14:34:28
 
Subject: Is Rigging formally illegal?
Link on message: #10159151

View Posttigerstreak, on 14 February 2015 - 01:33 AM, said:   alot of games are rigged, just by wg. no difference?

Ectar:   Oh boy that's a pretty big claim. You've got evidence of this right?  In all seriousness I'd really like to see it because if we're capable of rigging matches I want to know who to speak to regarding some of our staff member's stats, starting with mine.


Ectar
Is Rigging formally illegal?
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13.02.2015 19:50:50
 
Subject: Is Rigging formally illegal?
Link on message: #10140598

Ectar: If you have evidence of players rigging matches by communicating across opposite teams in random battles, Clan Wars, Tank Companies or Strongholds, please submit a ticket with your evidence to our support team where it will be investigated. Each case is looked at on an individual basis.   If you've done this already and you're not satisfied with the response, shoot me a PM and I'll get things checked out.  Please note I'm not a backdoor to our support team but I do want to make sure each claim by a player is a legit one and in turn has been handled accordingly.


Ectar
Matchmaking Battle Table for 9.6
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13.02.2015 19:45:45
 
Subject: Matchmaking Battle Table for 9.6
Link on message: #10140557

Ectar: As a side note, if your tank doesn't show to have special matchmaking this means it has the regular matchmaking for it's tier and it's class.


Ectar
9.6 Community Contributor Spotlight
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12.02.2015 15:18:21
 
Subject: 9.6 Community Contributor Spotlight
Link on message: #10129240

View PostGazbeard, on 11 February 2015 - 10:10 PM, said: On top of that, my E25 is getting slaughtered every battle on all maps where in 9.5 it could hold it's own.  In addition to that the rate of non-credited kills is going through the roof - even kills made when I'm the last of my team alive are not getting credited. But the worst is the Russian tanks of all types and tiers - they are now impenetrable at all ranges, angles and tiers - even with gold ammo ... whereas they are one-shotting me at 500metres on my frontal armour when sloped on a slope top. I know you nerfed the E25 roughly 10 days ago, but it's now worthless and I'm feeling you've robbed the Euros I paid for it. Re-tier the E25 - in 9.6 it's most certainly not tier VII - it should be tier V (or VI if it had preferential matchmaking).

Ectar:   If this is something happening regularly, I'm going to have to ask you for replays of these matches as that's some pretty strong claims that need investigated. Without a replay it's possible to say pretty much anything you want happened in a match when there is no way for anyone else to review it or explain it.  Not logging kills for example when you're the only one left in the team? I can't think of any possible reason that could happen and would be very interested in seeing the match.


Ectar
Wargaming is making WoT **** then *****
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09.02.2015 18:30:00
 
Subject: Wargaming is making WoT **** then *****
Link on message: #10103442

View Postpoul1962, on 08 February 2015 - 07:05 PM, said:  I'm just using my free speech.

Ectar:   Just to clarify something here, and without wanting to go off topic, (despite the fact this thread is being moved to the off-topic section) you don't have free speech on our forums. You'll find that you don't have it on pretty much any other forum you use.  Please don't mix up something which is a political right with a free pass to say whatever you feel like anywhere on the internet. It doesn't work like that. When you chosen to come to our forums where access is a privilege and not a right, you agree to abide by our forum rules and those rules have limitations regarding what can and can't be said.  You can either post here and follow our guidelines, or you can not follow the guidelines which means you don't post here.   now back on topic (or off topic depending on your views), as this thread seems to be nothing more than "I like another game" It has no place in the General section of our forum so I'm shifting it to the Off-Topic section (after editing the title) where players can talk about other games till their heart is content.  


Ectar
Patch Notes: 9.6 common test round 2
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29.01.2015 17:48:24
 
Subject: Patch Notes: 9.6 common test round 2
Link on message: #10030500

Ectar: Changes in Version 0.9.6 Common Test 2 vs. 0.9.6 Common Test 1
Important
During this test, a number of full-scale Battles for Stronghold with the [WG] clan will be conducted. In these battles, Combat Reserves of the maximum Level X will be used. Clans will be able to use 2 Combat Reserves per battle.
Two types of Combat Reserves will be made available: Artillery Strike Airstrike Each clan can build 2 new structures, where Combat Reserves will be produced, and try them out in Battles for Stronghold.   New Vehicles: Japanese Tier VIII Medium Tank: STA-2
French Tier VIII Medium Tank: AMX CDC   Vehicles
Fixed some issues with the visual models of the following vehicles: Т-54 first prototype, Е 100, M4 Improved, T28 concept, Tiger P, Pz.III Ausf.K, Achilles IIC, Ferdinand, Löwe.
Fixed some issues with the damage models of the following vehicles: Е 100, Löwe, Tiger P, Т-54 first prototype, M2, T95, AMX 50 B.   Maps
Improved the gameplay features of the Mines map.
Improved the performance on the Redshire map.
Fixed some visual issues on the Prokhorovka map.
Fixed the issues with the visual and damage models of some environmental objects.   Other
Reduced the price of requalification of a crew member to 500 gold.
Fixed the position of the “Remember me” checkbox on the login screen.
Fixed the brief display of a point where vehicle was last spotted instead of vehicle markers when switching between allies.
Fixed the playback of the "That was close" sound notification when player's own vehicle was damaged.
Fixed the issues with the inability to go to the Garage tab when choosing the Select a vehicle in the Garage option.
Fixed the issue with the view vector displayed instead of arc of fire on the minimap for SPGs, if that option was enabled in battle.
Fixed the display of arcs of fire on the minimap for SPGs with limited superstructure traverse angle.
Fixed some gameplay and interface issues in the Stronghold mode.
Fixed some interface issues in personal missions.
Fixed many issues with the new chat Contact list.
Fixed the display of nicknames of players being added to the Friends list.
Fixed some issues with the requalification of crew members.
Fixed some issues with the login via social networks feature in the game client.
Fixed some hang-ups and crashes of the game client.


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