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Developers posts on forum

In this section you'll find posts from the official developers forum. The base is updated every hour and stored on a server wot-news.com. If you encounter any bugs, have suggestions or comments, write to info@wot-news.com

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Vallter
Wargaming.net Expands the World!
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07.06.2011 16:23:17
 
Subject: Wargaming.net Expands the World!
Link on message: #608110

View PostSgt_Joe, on Jun 07 2011 - 14:20, said: Joystick support? Please........ :Smile_harp:

Vallter: We are trying different controls and will probably implement all of them, so you will be able to choose between:  joystick, keyboard, keyboard+mouse, gamepad, keyboard + joystick.


Vallter
Wargaming.net Expands the World!
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07.06.2011 16:23:17
 
Subject: Wargaming.net Expands the World!
Link on message: #608110

View PostSgt_Joe, on Jun 07 2011 - 14:20, said: Joystick support? Please........ :Smile_harp:

Vallter: We are trying different controls and will probably implement all of them, so you will be able to choose between:  joystick, keyboard, keyboard+mouse, gamepad, keyboard + joystick.


Tanitha
Account suspencion for nickname
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07.06.2011 16:20:37
 
Subject: Archives\Junkyard\Account suspencion for nickname
Link on message: #608102

View PostTanitha, on 07 June 2011 - 02:55 PM, said: Hi.
I would help, But skype is dead, and that's one of my main ways of contact.
http://www.washingto...NyKH_story.html
So please put a ticket into support.worldoftanks.com
OP PMed, closing thread.
Regards.

Tanitha: This is now unbanned, due to skype coming back online.
Next time you have any problems please pm a mod, or admin, or contact support.
Posting to the forums to the players isn't the quickest way.
Regards.


Vallter
Wargaming.net Expands the World!
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07.06.2011 16:18:20
 
Subject: News from the Front\Discussion of News Articles\Wargaming.net Expands the World!
Link on message: #608098

View PostDruida6970, on 07 June 2011 - 03:13 PM, said: wargaming will leave (wot) in the next two years?

Vallter: No, the project life length depends only on our community and their interest to the game.


Vallter
Wargaming.net Expands the World!
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07.06.2011 16:18:20
 
Subject: Wargaming.net Expands the World!
Link on message: #608098

View PostDruida6970, on Jun 07 2011 - 14:13, said: wargaming will leave (wot) in the next two years?


Vallter:
No, the project life length depends only on our community and their interest to the game.


Vallter
Wargaming.net Expands the World!
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07.06.2011 16:18:20
 
Subject: Wargaming.net Expands the World!
Link on message: #608098

View PostDruida6970, on Jun 07 2011 - 14:13, said: wargaming will leave (wot) in the next two years?


Vallter:
No, the project life length depends only on our community and their interest to the game.


Vallter
Wargaming.net Expands the World!
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07.06.2011 16:04:38
 
Subject: News from the Front\Discussion of News Articles\Wargaming.net Expands the World!
Link on message: #608065

View PostSnuzz, on 07 June 2011 - 03:01 PM, said: Sounds good! Will this take away resources from the already slow to react development team tasked for World of Tanks? I just don't want to see WOT get any worse because Dev teams are working on another game before this one is actually finished.

Vallter: No, this game is developed by separated team. No resources from WoT development were taken/ Moreover, we are increasing the number of our staff developing WoT


Vallter
Wargaming.net Expands the World!
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07.06.2011 16:04:38
 
Subject: Wargaming.net Expands the World!
Link on message: #608065

View PostSnuzz, on Jun 07 2011 - 14:01, said: Sounds good!  Will this take away resources from the already slow to react development team tasked for World of Tanks?  I just don't want to see WOT get any worse because Dev teams are working on another game before this one is actually finished.


Vallter:
No, this game is developed by separated team. No resources from WoT development were taken/ Moreover, we are increasing the number of our staff developing WoT


Vallter
Wargaming.net Expands the World!
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07.06.2011 16:04:38
 
Subject: Wargaming.net Expands the World!
Link on message: #608065

View PostSnuzz, on Jun 07 2011 - 14:01, said: Sounds good!  Will this take away resources from the already slow to react development team tasked for World of Tanks?  I just don't want to see WOT get any worse because Dev teams are working on another game before this one is actually finished.


Vallter:
No, this game is developed by separated team. No resources from WoT development were taken/ Moreover, we are increasing the number of our staff developing WoT


Tanitha
Account suspencion for nickname
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07.06.2011 15:55:56
 
Subject: Archives\Junkyard\Account suspencion for nickname
Link on message: #608036

View PostLuftwaffe, on 07 June 2011 - 03:55 AM, said: anyway if anyone can help i would appreciate it. :(

Tanitha: Hi.
I would help, But skype is dead, and that's one of my main ways of contact.
http://www.washingto...NyKH_story.html
So please put a ticket into support.worldoftanks.com
OP PMed, closing thread.
Regards.


Tanitha
AFK
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07.06.2011 13:59:44
 
Subject: Archives\Junkyard\AFK
Link on message: #607895

View PostHanske90, on 07 June 2011 - 12:42 PM, said: Something should be done about people joining games afk, battles are too often decided by which team has the least people afk.
It's really frustrating to for example see your team's only heavy tank just sit in the base doing nothing while you have to go head to head with tigers and KV's in hetzers or panzer III's... Or to see the only 3 tanks of your team left alive are afk in your base just waiting to get shot up.
Maybe there could be a timer kicking everyone who hasn't moved within 1 minute after the game has started and lets someone else join in their place. Or a minimum amount of shots fired or distance moved before you get any exp/credits at all.

Tanitha: Excessive and repetitive AFK playing is handled by our anti botting section. So action is taken there, After extensive investigation.
People going afk because the phone rings or the baby wakes up screaming etc, is obviously acceptable.
Closing the thread.


Tanitha
[Closed] - Purchased $50 of gold, money gone from bank, no gold.
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07.06.2011 13:57:37
 
Subject: Financial Department\Financial Issues\[Closed] - Purchased $50 of gold, money gone from bank, no gold.
Link on message: #607894

View PostMagicSchoolbus, on 07 June 2011 - 10:54 AM, said: Contacted PlaySpan last night and just got a reply, apparently it takes six business days from the time the money officially leaves my account before they will actually give the gold. Since it fully left my account on June 1st, in theory I should have the gold tomorrow or Wednesday.

Tanitha: Do you have any idea why its going to take them 6 days? Was there anything unusual in the purchase?
Credit card? or debit card?
Thanks.


Tanitha
[Awaiting Player] - Ultimate game Cards AGAIN
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07.06.2011 11:33:11
 
Subject: Financial Department\Obsolete topics\[Awaiting Player] - Ultimate game Cards AGAIN
Link on message: #607761

Tanitha: PMed player awaiting a update.


Tanitha
[Awaiting Player] - Payment declined.
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07.06.2011 11:11:56
 
Subject: Financial Department\Obsolete topics\[Awaiting Player] - Payment declined.
Link on message: #607750

View Postrandabear, on 31 May 2011 - 07:05 AM, said: I used a american express pre-paid card to buy the $49.95 and $6.96 gold ones and it said it declined the card. I looked up the funds on it and it said it charged for both of them! :( it says its from INTERNET PAYMENT SOLUTION - Purchase with AVS

Tanitha: Nothing heard for over a week, PMed player for a update.


Tanitha
[Awaiting Player] - Is my credit card info safe?
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07.06.2011 11:09:42
 
Subject: Financial Department\Financial Issues\[Awaiting Player] - Is my credit card info safe?
Link on message: #607748

Tanitha: Pmed player for a update, Nothing heard in over a week.


Vallter
Name Change Unlimited
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07.06.2011 11:06:01
 
Subject: News from the Front\Discussion of News Articles\Name Change Unlimited
Link on message: #607744

Vallter: We know, that you can't wait your nicknames to be changed. But please, be patient. Our Customer Support works 24/7, consists from more than 30 people, but still, they are overwhelmed with your requests. They do their best to reply you ASAP. And they will reply. Tickets do not disappear from our Service. They take time to be proceeded.
We beg our pardon for this inconvenience and can only kindly ask for your patience again.


Vallter
Name Change Unlimited
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07.06.2011 11:06:01
 
Subject: Name Change Unlimited
Link on message: #607744

Vallter: We know, that you can't wait your nicknames to be changed. But please, be patient. Our Customer Support works 24/7, consists from more than 30 people, but still, they are overwhelmed with your requests. They do their best to reply you ASAP. And they will reply. Tickets do not disappear from our Service. They take time to be proceeded.

We beg our pardon for this inconvenience and can only kindly ask for your patience again.


Vallter
Name Change Unlimited
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07.06.2011 11:06:01
 
Subject: Name Change Unlimited
Link on message: #607744

Vallter: We know, that you can't wait your nicknames to be changed. But please, be patient. Our Customer Support works 24/7, consists from more than 30 people, but still, they are overwhelmed with your requests. They do their best to reply you ASAP. And they will reply. Tickets do not disappear from our Service. They take time to be proceeded.

We beg our pardon for this inconvenience and can only kindly ask for your patience again.


Tanitha
[Closed] - Purchased $50 of gold, money gone from bank, no gold.
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07.06.2011 10:58:50
 
Subject: Financial Department\Financial Issues\[Closed] - Purchased $50 of gold, money gone from bank, no gold.
Link on message: #607733

Tanitha: Pmed for a update.
Awaiting player.


Vallter
World of Tanks To Invade Los Angeles
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07.06.2011 10:54:35
 
Subject: News from the Front\Discussion of News Articles\World of Tanks To Invade Los Angeles
Link on message: #607729

View PostCthulhu, on 07 June 2011 - 02:58 AM, said: Can somebody please tell the devs to make a server near easter us? I mean honestly i keep being disconnected from half my games and its starting to annoy me :( I mean if your making one in la make one in boston too plz >:)

Vallter: Have you contacted our Customer Support?


Vallter
World of Tanks To Invade Los Angeles
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07.06.2011 10:54:35
 
Subject: World of Tanks To Invade Los Angeles
Link on message: #607729

View PostCthulhu, on Jun 07 2011 - 01:58, said: Can somebody please tell the devs to make a server near easter us? I mean honestly i keep being disconnected from half my games and its starting to annoy me :( I mean if your making one in la make one in boston too plz >:)

Vallter: Have you contacted our Customer Support?


Vallter
World of Tanks To Invade Los Angeles
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07.06.2011 10:54:35
 
Subject: World of Tanks To Invade Los Angeles
Link on message: #607729

View PostCthulhu, on Jun 07 2011 - 01:58, said: Can somebody please tell the devs to make a server near easter us? I mean honestly i keep being disconnected from half my games and its starting to annoy me :( I mean if your making one in la make one in boston too plz >:)

Vallter: Have you contacted our Customer Support?


Vallter
Matryoshka Assault Shipping
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07.06.2011 10:52:08
 
Subject: News from the Front\Discussion of News Articles\Matryoshka Assault Shipping
Link on message: #607726

View PostTheManagement, on 07 June 2011 - 08:14 AM, said: Curious as to when we get the gold for the RyAn event.
Will it be soon?????

Vallter: Yes, it will be soon.
Also if at work you have internet and game forum, tank wiki and some other sites are not blocked - you will be able to participate. Also, I think, people will need at least 1-2 hours to solve it.


Vallter
Matryoshka Assault Shipping
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07.06.2011 10:52:08
 
Subject: Matryoshka Assault Shipping
Link on message: #607726

View PostTheManagement, on Jun 07 2011 - 07:14, said: Curious as to when we get the gold for the RyAn event.
Will it be soon?????


Vallter:
Yes, it will be soon.

Also if at work you have internet and game forum, tank wiki and some other sites are not blocked - you will be able to participate. Also, I think, people will need at least 1-2 hours to solve it.


Vallter
Matryoshka Assault Shipping
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07.06.2011 10:52:08
 
Subject: Matryoshka Assault Shipping
Link on message: #607726

View PostTheManagement, on Jun 07 2011 - 07:14, said: Curious as to when we get the gold for the RyAn event.
Will it be soon?????


Vallter:
Yes, it will be soon.

Also if at work you have internet and game forum, tank wiki and some other sites are not blocked - you will be able to participate. Also, I think, people will need at least 1-2 hours to solve it.


Tanitha
[Closed] - "My gold? Oh yeah, I bought some, but I don't have it."
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07.06.2011 10:19:35
 
Subject: Financial Department\Obsolete topics\[Closed] - "My gold? Oh yeah, I bought some, but I don't have it."
Link on message: #607686

View PostNaeron66, on 06 June 2011 - 01:22 PM, said: If you have sent a ticket please Post the Number here.

Tanitha: Pmed player.. requesting a update and information.


Tanitha
[Pending] - Playspan storing my CC details
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07.06.2011 10:13:36
 
Subject: Financial Department\Financial Issues\[Pending] - Playspan storing my CC details
Link on message: #607681

Quote Playspan is enhancing our product offering to offer a “store credit card opt in/opt out feature” at the consumer level. If a consumer opts out of the storage of cc then no cc profile info will be stored and this consumer will not leverage the one-click feature. Development is in the works and we are currently targeting June end to get this feature released.

Tanitha: Regarding current transactions.

Quote We have checked a flag that disables all WoT consumers to use the one-click feature.

Tanitha: We will follow this up to make sure this was done, and is satisfactory, if not, we will address the problem with them again.
Regarding previous transactions.

Quote This is being fast tracked to get an “delete/alter” Credit Card data added to the service

Tanitha: Regards.


Tanitha
[Awaiting Player] - Trying to pay.
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07.06.2011 09:28:44
 
Subject: Financial Department\Obsolete topics\[Awaiting Player] - Trying to pay.
Link on message: #607626

View PostNaeron66, on 06 June 2011 - 01:25 PM, said: If your problem is still not solved post the WoT Support ticket number here and I will chase it up.

Tanitha: PMed player requesting information and a update.


Tanitha
[Pending] - Playspan storing my CC details
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07.06.2011 09:23:39
 
Subject: Financial Department\Financial Issues\[Pending] - Playspan storing my CC details
Link on message: #607619

View PostDared, on 06 June 2011 - 07:59 PM, said: I DO Expect a prompt reply and a resolution to this issue.

Tanitha: Ive forwards this issue to finance, for some feedback, when i get some, I'll let you know.
Regards.


Tanitha
[Closed] - Send more codes to Shattered crystal please
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07.06.2011 09:20:31
 
Subject: Financial Department\Obsolete topics\[Closed] - Send more codes to Shattered crystal please
Link on message: #607612

View Post1N54N3, on 06 June 2011 - 09:53 PM, said: I do use paypal, and you do need a 3rd party.
Shattered crystal > Playspan
This post is intended as a message to the financial officer of Wargaming to send more codes to Shattered crystal. Not as a discussion on how I should spend my money. Thanks.

Tanitha: Hi, and thanks. Ive contacted finance regarding sorting out this issue.
When I get feedback I'll forward it on here.
Regards.


Tanitha
[Closed] - Interac Online?
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07.06.2011 09:18:16
 
Subject: Financial Department\Obsolete topics\[Closed] - Interac Online?
Link on message: #607609

View PostCory123125, on 07 June 2011 - 03:19 AM, said: i would prefer if they gave us a longer dte and came through early thn an early date and come in late.
I want Interac by tomorrow morning. or im not buying 50bucks of gold

Tanitha: The only dates that can be given to the players as to when Play-span will reconnect up with interact. Is dates that play-span give us.
I have contacted finance department again just now, since its euro morning, and any information I get I will forward on.
If I dont have any information by USA morning, I'll try to contact play-span personally and try to get some information.
Similarly you could contact playspan yourself if you wish, and request information on why you cant pay using interact any more.
Regards..


ARGO
CCCP {clan} I dont know what the P is for but C = classless
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07.06.2011 05:53:07
 
Subject: Game Discussion\Gameplay Discussion\CCCP {clan} I dont know what the P is for but C = classless
Link on message: #607265

View PostWebtroll, on 07 June 2011 - 04:01 AM, said: then take a screen shot and report him, i don't think an attack on the forums is allowed. maybe look up their clan leader?

ARGO: Agreed...do that.


ChrisK
"No Compensation for unplayable services"
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07.06.2011 00:09:15
 
Subject: "No Compensation for unplayable services"
Link on message: #606545

View PostWorm9, on Jun 06 2011 - 21:22, said: So how does CaroNet upgrading it's router stack have any effect in hell on the supposed "problems" with Level3's switches?
Oops, guess you better edit that post before you get caught in a ..... regarding where the problem is at.

ChrisK: Although the Charlotte connection is the biggest packet loss problem, there's no reason for us not to do everything we can to improve our own infrastructure. Even with the packet loss at that switch, we can do our part to keep your ping and lag to a minimum, so when (if?) they get that fixed, your World of Tanks gameplay will be as smooth as it can be.


Tanitha
[Closed] - Interac Online?
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06.06.2011 23:42:31
 
Subject: Financial Department\Obsolete topics\[Closed] - Interac Online?
Link on message: #606466

View PostMedicated, on 06 June 2011 - 08:25 PM, said: Noone is 'beating up the mods' we are asking for real info, not what we were told three days ago when the service had already been down a couple of days. In the end sir, this is wargamings problem since it is them we're trying to give money to and support yet we can't because they picked a system that has been down already a week with no tangible end in sight. As you state.. 'wargaming doesn't know whats going on' don't you think it's their responsibility to us to find out exactly what is going on, and exactly how much time it will take to correct their problem, is that too much to ask for? Not an estimate but a time frame that someone will be held accountable for if they go beyond it?

Tanitha: Finance is a department in itself 14,000km away from me. I have zero knowledge of Interact at all, however, I will keep trying to find out what the problem is for everyone, and keep you updated.
Regards.


Tanitha
[Closed] - Interac Online?
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06.06.2011 23:35:13
 
Subject: Financial Department\Obsolete topics\[Closed] - Interac Online?
Link on message: #606448

snfu, on 06 June 2011 - 08:11 PM, said: Hi Tanitha;
Just thought I would drop you a quick note to help you better understand why the Canadians are getting up in arms over this Interac thing. If you're Canadian, you already know. If you're not, perhaps this will help you understand a bit better.
In Canada, interac is more commonly used than cash. It's how we send money through email, pay for almost everything in almost every imaginable place.
If a business in Canada can't accept interac, it's generally regarded as a two bit operation. We pay for a taxi with it, pizzas at the door with it. It's everywhere.
It's also popular because unlike credit cards, the bank will cover any loss from any online scam. So it's a VERY important way of paying to us. Even our kids have them.
I made a post in the financial forum because if I understand correctly, it's playspan and not WOT dropping the ball.
The people are simply frustrated at the situation and not you - It's just as Canadians we kind of feel screwed over a bit I guess because we lost out with all the lag, then on the sales ...well....you know the rest of the story.
(Edited..) When thi sis over, is there anything WOT can do to for canucks who have missed out? I know small things go a long way, but even coming out of beta people got prizes, playing for free. These are all paying, loyal customers, angry because they can't get anyone to take their money.
Thanks for your ear and please keep up the good work on the forums. We appreciate your input & support.

Tanitha:


ChrisK
"No Compensation for unplayable services"
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06.06.2011 21:42:05
 
Subject: "No Compensation for unplayable services"
Link on message: #606153

ChrisK: Our host, CaroNet, did a stack upgrade across the Ciscos 3750 routers early this morning on our servers. Please let us know if you see any performance improvement.
Thanks, Comrades!  :Smile_honoring:


Tanitha
New Updates are Under Way
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06.06.2011 19:28:43
 
Subject: Archives\Junkyard\New Updates are Under Way
Link on message: #605795

View PostQJW, on 05 June 2011 - 09:11 PM, said: sorry posted this twice :(

Tanitha: Closing this one then. /Tanitha


Tanitha
[Closed] - Interac Online?
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06.06.2011 18:52:52
 
Subject: Financial Department\Obsolete topics\[Closed] - Interac Online?
Link on message: #605701

Tanitha: Hi
There is delays with restoring Interac at the moment. I understand how popular it is, so I'll keep checking on its status for you and keep you updated when I find out anything else. In the mean time they are working on getting it restored asap.
I know its not what you want to hear, but that's all I have at the moment.
Regards.


ARGO
Beating the dead horse.
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06.06.2011 17:16:36
 
Subject: Game Discussion\Gameplay Discussion\Beating the dead horse.
Link on message: #605473

View PostFeyd_Rautha, on 06 June 2011 - 11:30 AM, said: These forums need more policing, it has gotten terrible in here.
As a player since last August I simply avoid the place.....LET'S CHANGE THAT

ARGO: I see it clearly now, one more post and you reach the magic number 50.


ARGO
The POSITIVE thread. (no whining or complaining)
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06.06.2011 17:10:38
 
Subject: Game Discussion\Gameplay Discussion\The POSITIVE thread. (no whining or complaining)
Link on message: #605460

ARGO: What I like best in the game is the players, good or bad they make things interesting and different. I also like the sometimes strange and unique names players give themselves and commentary during the game. In this game really strange things happen and sometimes with hilarious results. Yeah this is a great game but the community is what gives it a personality all it's own and head and shoulders above the rest out there.


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