Developers posts on forum

Subject: Game Discussion\Gameplay Discussion\Less XP for losses nowadays?
Link on message: #679926

Slothie, on 02 July 2011 - 12:42 AM, said: As the title says, is there less xp than usual when you lose?

Subject: Financial Department\Financial Issues\[Pending] - Playspan storing my CC details
Link on message: #679923

Mowie, on 02 July 2011 - 12:38 AM, said: I have already done so and I still find their reply to be less then satisfying.

Subject: Financial Department\Financial Issues\[Closed] Refund
Link on message: #679716

Luftyone, on 01 July 2011 - 08:53 PM, said: Is it possible for me to get a refund for gold purchased? I am through with this game.
Luftyone

Subject: Technical Support & Bug Reporting\General Error Reporting\Email Problems
Link on message: #679711

LIGHTING, on 01 July 2011 - 10:19 PM, said: [#ZAH-297-28185] Sorry about posting here. ive got the email from the support team saying, please give a screen shot or something to do with financial transactions regarding my account, and i have not made any, nor do i know what else i can do.... :/

Subject: Financial Department\Financial Issues\[Closed] - Cancel _ Delete My World of Tanks Account
Link on message: #679678

Subject: Financial Department\Financial Issues\[Awaiting Player] - Mac - SSL issue
Link on message: #679655

Subject: Sturmtiger
Link on message: #679264

Subject: Off-Topic Discussion\Off-Topic\John Wayne Lives?
Link on message: #678952

Subject: Sturmtiger
Link on message: #678871

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678642

Otto_matic_Reiffel, on 01 July 2011 - 04:06 AM, said: With the German tech tree changes in the 0.6.6 patch, how much will the progression of previous tanks be changed? Any chance you can show us the tree as it will look after the update?
ie Currently for a Panther you have to go through the VK3001(P). In the revised tree you can go through either the VK3002(DB) or the VK3001(H). How much are we moving towards the revised tree?

Subject: Financial Department\Financial Issues\[Closed] Preorder tanks missed due to anti-fraud system
Link on message: #678582

VonKrieg, on 29 June 2011 - 02:51 AM, said: I had not followed this up with support as I thought you guys had no control over playspan whatsoever:
I had wanted to get all 3 preorder tanks but after my purchase of the heavy pack the payment system rejected my attempted purchasing of the medium and light packs repeatedly due to the problematic anti-fraud system up until the preorder sale was withdrawn (at which point it happily accepted a 25k gold pack payment). My question is would there be any way I can get these tanks (I will happily pay for them) seeing as the issue was with the payment system and not with myself.
If you can access the records you will be able to see that I had tried to purchase the light and medium packs many, many times in the days before the preorder offer was withdrawn. I am a WoT tank collector and this has bothered me since release and will continue to bother me until I can get my hands on these tanks.

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678568

Otto_matic_Reiffel, on 01 July 2011 - 04:06 AM, said: With the German tech tree changes in the 0.6.6 patch, how much will the progression of previous tanks be changed? Any chance you can show us the tree as it will look after the update?
ie Currently for a Panther you have to go through the VK3001(P). In the revised tree you can go through either the VK3002(DB) or the VK3001(H). How much are we moving towards the revised tree?

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678559

DemonicSpoon, on 01 July 2011 - 08:43 AM, said: Ingame, the SU-14 is listed as 1.67 rounds per min with its 203mm gun, and the Tankopedia confirms this. Both the wiki and the 6.4 patch notes, however, say that it should be 1.9. The S-51 has similar strangeness.
which is it, and why the discrepancy?

Subject: Financial Department\Financial Issues\[Pending] - Playspan storing my CC details
Link on message: #678557

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678549

FiendlyFoe, on 01 July 2011 - 12:00 AM, said: Two questions.
1. Are you going to change the matchmaking limits for the T2 light tank. I am tired of being put in Tier four matches.
2. Also Will there be an option to "merge" with another clan. e.g. If clan A wanted to merge with clan B, and clan B and A's commanders wanted to combined and there was a button and you could send a merge request to from Clan A to Clan B and if/when clan B's commander accepted Clan A's request to merge all members of Clan B would now be part of Clan A and the former commander of Clan B might be a commander Deputy or something. Do you guys have any plans like that. This would be useful for smaller clans if the want to begin to merge and grow.

Subject: Financial Department\Financial Issues\[Awaiting Player] - Get rid of Payscale
Link on message: #678544

Drache, on 28 June 2011 - 11:20 PM, said: Ok please get rid of payscale and find a company that can at least address problems correctly.
I went to buy gold with my debit card and it worked. Great. Tried again with the exact same info and it didn't work (I know it was the same info because it was saved). Declined. Tried again with a credit card, decline. Tried again with paypal using my credit card, declined. Tried again with Paypal using money from my paypal account, declined.
So I clicked the message to contact Payscale. Here is the length of their customer service.
#1: You are doing something wrong but we are not ALLOWED to tell you what you are doing wrong so just keep trying.
When I contacted them again:
#2: You are doing something wrong but we are not allowed to tell you what you are doing wrong but because you've tried and were declined so many times you must wait 7 days before trying again. If you try again before those 7 days it will reset the 7 day counter.
Granted those are the cliff note version of what they said.

Subject: Financial Department\Financial Issues\[Closed] Bought gold with Interac
Link on message: #678524

Belesarius, on 30 June 2011 - 10:17 PM, said: Looks like whatever you did might have worked. Went through this time. Have not gotten the email yet, but went through to my bank, and did not get an error message.
Thank you Tanitha.
Edit: Gold is on my account.

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678502

strngplyr, on 30 June 2011 - 11:46 PM, said: 6.7 at the earliest is the most recent news. September is the closest they should be. I would say feel free to sell those if you need garage space right now, then when the patch is about to hit, buy them back and get your free garage slots.

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678495

Arzoo, on 01 July 2011 - 09:12 AM, said: Just re-posting my question that was lost in cleanup
When will the firefighting skill be improved/changed? As it is it's pretty useless thanks to improved extinguishers.

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678489

Vonkie, on 30 June 2011 - 04:08 PM, said: Hey Overlord/Developers
This is of low priority but of great importance to me (and maybe a few of the rest of the player base)
Question: Can we, in future, have a service to be able to pay a reasonable amount in order to switch servers. (Between EU & NA)
I don't even care if I lose credits or whatever XP I have on my current tanks - I only want my Gold(Minus Admin fee); tech tree & tanks in garage to be carried to the other server as the end result.
Will this service be completely impossible for any future developement? Or will you guys look at employing such a service in the future?
Please; I do not want to play on two servers, get the LOWE,German&Russian Tech Trees again on the other server whilst having one with a number of tanks Im never going to play again.
If it is possible, What would be a reasonable price for such a service?
Thanks for your and the support staff's time

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678482

Detonator, on 01 July 2011 - 11:11 AM, said: Any chance of restoring the orginal voice overs.
The voice overs in 6.5? Proof positive that change for changes sake is not always for the better

Subject: Game Discussion\Gameplay Discussion\Player Questions & Developer Answers
Link on message: #678478

batara, on 01 July 2011 - 11:59 AM, said: Do joining a Platoon or Tank Companies, after 6.5 patch, will give you any extra benefits? EXP or CREDITS?

Subject: Game Discussion\Gameplay Discussion\What happened to german armor?
Link on message: #678472

tank_ACE3, on 01 July 2011 - 03:36 PM, said: welcome to the world of tanks were the devs are russian so they hate the germans

Subject: Financial Department\Financial Issues\[Closed] - Gold via Interac -- not showing up
Link on message: #675997

Zverofaust, on 29 June 2011 - 05:16 PM, said: At work now; if it isn't in my account when I get home later today I'm going to be pissed and probably have to start calling my bank.


Belesarius, on 30 June 2011 - 07:06 PM, said: It's not. At least not for me. F*** playspan.

Subject: Financial Department\Financial Issues\[Pending] - Playspan storing my CC details
Link on message: #675944

Tanitha, on 29 June 2011 - 07:18 PM, said: Aye will do..
Ok, so the update is..
28th was the due date for them fixing the issue, which they have done.
Their fix to the issue was to prevent credit card info from being stored in future. If the player deselects the "save info" tickbox, the info wont be saved.
However, they didn't add a "remove CC info" button, like was our plans.
There is no known plans for them adding a remove button at this time. (Something that needs following up with them again)
However, here is a fix to the problem, its been tested once and seems to work.
How to buy gold, AND remove your credit card details from playspan.
Click Buy Gold.
select "pay by ccard"
select "use a different credit card"
put THE SAME credentials into the boxes
Untick -> "save my cc information for future payments"
Purchase gold.
The credit card info should be removed (not saved) like you selected.
How to remove your credit card details from playspan without buying gold.
Try the above.
Without making a purchase.
But I dont think it works.
Believe me. I already know what you are thinking...
"To remove your credit card details,. you must buy more gold!"
I know how bad that sounds, but, that's all i have atm, I'll keep working on it until there is a better solution.
And if you get any more info yourselves, please let me know, Thanks.
Regards
Tan..


Quote Here is the specific customer help link to our UltimatePay product.
http://ultimatepay.custhelp.com/
We recommend you have your users contact our customer support directly.
Our customer support link is
http://www.playspan.com/support

Subject: Financial Department\Financial Issues\[Pending] OI Wargaming! Get your hands off my account..
Link on message: #675874

moose5122, on 30 June 2011 - 04:28 PM, said: PLEASE CORRECT THIS!!!

Subject: Financial Department\Financial Issues\[Pending] Bought gold with Interac
Link on message: #675758

Subject: Financial Department\Financial Issues\[Pending] Bought gold with Interac
Link on message: #675623

Belesarius, on 30 June 2011 - 03:46 AM, said: My card is also being declined now.
Error Message: We're Sorry, your payment has been declined. If you feel this is in error, contact us.
A payment went through earlier today. This is more than a little irritating.
F***ing playspan.
Edit: Also got a very unhelpful response on my ticket. Ugh.

Subject: Fan Zone\General Creativity\Pogs V3.2 Working on WOT V6.5 altered by Grepa
Link on message: #675478

Subject: News from the Front\Discussion of News Articles\Maintenance Works Due to 6.5 Update
Link on message: #674405

Subject: Maintenance Works Due to 6.5 Update
Link on message: #674405

Subject: Maintenance Works Due to 6.5 Update
Link on message: #674405

Subject: News from the Front\Discussion of News Articles\Maintenance Works Due to 6.5 Update
Link on message: #674288

Subject: Maintenance Works Due to 6.5 Update
Link on message: #674288

Subject: Maintenance Works Due to 6.5 Update
Link on message: #674288

Subject: Game Discussion\Newcomers' Forum\The grass is always greener on the other side....
Link on message: #674027

Subject: News from the Front\Discussion of News Articles\Maintenance Works Due to 6.5 Update
Link on message: #673804

ironeagle2006, on 30 June 2011 - 01:43 PM, said: Just pray like hell the Lag monster does not return

Subject: Maintenance Works Due to 6.5 Update
Link on message: #673804

ironeagle2006, on Jun 30 2011 - 12:43, said: Just pray like hell the Lag monster does not return

Subject: Maintenance Works Due to 6.5 Update
Link on message: #673804

ironeagle2006, on Jun 30 2011 - 12:43, said: Just pray like hell the Lag monster does not return

Subject: News from the Front\Discussion of News Articles\Maintenance Works Due to 6.5 Update
Link on message: #673674

skyzefawlun, on 30 June 2011 - 11:33 AM, said: Yes, you do. The problem is that almost every time the patches have been delayed quite a bit. I understand that you'd rather release functioning content than keep to a strict schedule, but you have to understand that after numerous delays and failures to meet stated deadlines, many of us have become rather hesitant to accept the dates you set forth. I know I'm not alone on this as pretty much everyone I talked to had assumed this patch would come out mid July when we heard you said it would be either June 21st or 28th to a friend at the meetup after E3. I know this patch did make your latest most public deadline, that being the end of June, but this is the exception. Had I known you'd actually make the deadline, I would have built up a little more XP on my Sleazy Hate, but sadly I had a comcastic experience a couple days ago and wasn't able to put much time into it.