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Developers posts on forum

In this section you'll find posts from the official developers forum. The base is updated every hour and stored on a server wot-news.com. If you encounter any bugs, have suggestions or comments, write to info@wot-news.com

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Dwigt
10th Anniversary Act V Postponed
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13.08.2020 15:31:57
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18022374

View Postfrange, on 13 August 2020 - 05:38 AM, said: No we can see that - obviosly the most important and prioritized parts such as pushing out new offers on premium tanks wont be stopped by such minor things as a little civil war - not even global nuclear holocaust would stop that...

Dwigt: We've seen similar post like yours and I can tell you that premium shop offers on the portal and an event are not the same.Our devs in Minsk were preparing the last act of the anniversary for months and this whole unexpected situation came up! Of course they would prefer to delay it for a couple of days without risking it for any technical or whatever reasons. Now regarding the premium offers, regional offices handle these publications and they can be pre scheduled. It's not an event that requires development or a whole team to monitor. For those of you asking us to communicate more, I can tell you that we were very clear in both of the announcements and in our replies from the beginning. We are waiting for the situation to calm down and the best solution was to postpone the event for a couple of days to ensure a smooth and uninterrupted launch. Easy for you to say, "you should have a back up plan", but I don't think no one was prepared for this. We are all in this together, hoping that it will go back to normal soon so we can enjoy the last act. Thank you for those who expressed their support with our colleagues and the Belorussian people.  Take care everyone and enjoy the game!


Dwigt
Belarus, we are with you
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13.08.2020 14:52:42
 
Subject: Belarus, we are with you
Link on message: #18022293

Dwigt: Hello everyone,  Thank you all for your support to our colleagues in Minsk and the people of Bielorussia, however the rules are clear when it comes to political discussions on the forums. The thread will be closed and I would kindly ask you to review our rules.  Take care everyone and we appreciate your support.Cheers


parim1331
Akt V 10. jubileuszu przesunięty
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13.08.2020 14:15:29
 
Subject: Akt V 10. jubileuszu przesunięty
Link on message: #18022187

View PostRevanche25, on 13 August 2020 - 11:55 AM, said: edit   parim1331 czy przecieki z WoT Expressu o tym by Valiant był prezentem na dziesięciolecie gry są prawdziwe i czy ma to coś wspólnego z wypowiedzią jednego z moderatorów z RU/CIS forum o czołgu za 1500 monet jubileuszowych (10y_valute_48_48_25x.png) ?

parim1331:  Póki co nie mam żadnych informacji, którymi MÓGŁBYM się podzielić, poczekajta chwilę :bush:


parim1331
Akt V 10. jubileuszu przesunięty
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13.08.2020 13:29:23
 
Subject: Akt V 10. jubileuszu przesunięty
Link on message: #18022066

View PostKozietulski, on 13 August 2020 - 10:52 AM, said:
Nie popadajmy w śmieszność, rozumiem ze forum nie służy do uprawiania polityki. Jednakże fakty są takie, że na Białorusi Łukaszenka odciął internet ze względu na protesty powyborcze :)>. Pytanie jak długo to będzie trwać...

parim1331:  

View PostAncybot, on 13 August 2020 - 10:58 AM, said: Akurat jako jedna z najwiekszych firm na swiecie poswieconych grom i silnie zwiazana z Bialorusia, to wstyd ze zupelnie milczy na temat tego co sie dzieje. Zwykla firma wydmuszka byle tylko ktos krzywo nie spojrzal

A na miejscu całe firmy stają w miejscu i ludzie wychodzą na ulice, a tu żadnego stanowiska, tylko "sytuacja na białorusi". Kek, wystarczyło choćby napisać dokładnie z czego ta sytuacja wynika w każdym języku na stronie, nawet bez osądzania

PS. Ciekawe ilu waszych pracowników tam spałowali, nawet za pójście do sklepu i znalezienie się w złym miejscu i czasie, ale przecież to tylko taka "sytuacja"

parim1331:  Tak jak napisałem wyżej, forum czy portal o grze komputerowej to nie jest miejsce do prowadzenia dyskusji o tematyce politycznej i tego się trzymajmy.


Dwigt
Battle Pass Season 3 added to the Supertest. 
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13.08.2020 13:25:26
 
Subject: Battle Pass Season 3 added to the Supertest. 
Link on message: #18022056

View Postbaratoz1701, on 12 August 2020 - 01:16 PM, said: internet can't be that bad now then

Dwigt: You know not everything is done the same day, not all announcements are the same and we have different teams in different offices working on different projects. 
Act V was postponed to ensure a smooth launch and avoid any issues.  

View Postneutrophil, on 12 August 2020 - 04:02 PM, said: This was a common feedback that it would be better to let players choose which of the bounty equipment they prefer. We criticize when WG doesn't listen to feedback, so this time I'll say thanks for listening to the feedback  :)  

Dwigt: Indeed, we're always happy to see that your feedback being taken into consideration. 

View Post_Old_Spice_, on 12 August 2020 - 06:34 PM, said: I will laugh my [edited]out if Token for Bounty will be in improved BP only))) no 6500 gold - no bounty, no money - no honey(((  and it probably will be like that, complete BP - get standard equipment, buy BP - bounty))) cuz it says clearly - “Tokens are different”. I wish I were wrong...:(  

Dwigt: We'll have to wait for it to come to the common test server to be able to try it.


parim1331
Supertest - 3 Sezon Przepustki Bitewnej
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13.08.2020 13:21:58
 
Subject: Supertest - 3 Sezon Przepustki Bitewnej
Link on message: #18022051

View PostSrokaGaming, on 12 August 2020 - 02:14 PM, said: Super! Dosyłacz z przepustki na pewno się przyda.

parim1331:  

View PostArkadyj, on 13 August 2020 - 09:02 AM, said: Fajna sprawa. Każdy wybierze to co dla niego jest najbardziej przydatne.

parim1331:  Co ciekawe, zaprezentowane zmiany są bazowane na opiniach graczy, które zebraliśmy z dotychczasowych sezonów.


Zapfhan
Neues vom Supertest: Die 3. Saison des Battle-Pass
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13.08.2020 13:18:04
 
Subject: Neues vom Supertest: Die 3. Saison des Battle-Pass
Link on message: #18022037

View PostCommander_Isaak, on 13 August 2020 - 10:13 AM, said: 15k Gold kleine Summe? Gut die das bezahlt haben, sehen das bestimmt auch so.

Zapfhan:  Der Stil war ab 261 Gold zu haben und hat soweit ich weiß, waren die Mindestgebote nicht 15K Gold. 


Dwigt
Problem mission for 279
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13.08.2020 13:10:07
 
Subject: Problem mission for 279
Link on message: #18022009

Dwigt: Hey Stepas85, Blocking missions are not easy and not that enjoyable but still, challenging! At least the tank is worth it :)Can you share the full replay stats of the battles if you still have them ofc. Are you sure you're completing the missions in the eligible tanks? USSR and Chinese tier 8 to 10 tanks? (Sorry for the low quality screenshot)


Gepard_PH
10th Anniversary Act V Postponed
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13.08.2020 13:04:14
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18021996

View PostCoreX_CZ, on 13 August 2020 - 05:24 AM, said:
You know, Mr. Publishing Producer, I read your every answer and it's alarming how unprofessional you are at some instances (I don't mean to offend you, but you should really look back and consider your behavior, as you speak for the company and it puts really bad light on it as a whole right now.). I understand WG has corporate politics, tries to save money, etc., but there's a line which should never be crossed and it unfortunately was crossed, since you have no proper backup plan for these situations, and trust me when I say this but every normal global gaming company has some sort of backup plan in case their main dev center is out of commission, their communication is limited in some way, etc. Normally, these backup plans and technologies associated with them are put in place by people who oversee higher management, publishing, development, marketing, etc., basically higher positions, but hey, who knows how it was in your case, maybe company just didn't want to invest in it or never gave blessing for such basic things, would be nice to find out one day.   It's understandable covid limits devs since they have to work from home, it's understandable your company is also a victim of political shenanigans, however, what is not understandable is how badly you people handle announcements about how these things affect your company. I have been around your game since 2012, I saw its golden age and its fall from grace (Tons of reasons why, maybe I will tell you one day.), and all communication I had with your company, be it via announcements, support or other channels has been seriously lacking in approach, depth, transparency and straightness. So sorry when I say this but if someone is attacking your company because of current situation, look back and think about how mismanaged your company's communication and treatment was over the years. I am not defending people and their attacks, but I am also not defending your statements, simply because I find them either unprofessional or insufficient in formulation or information.   My honest opinion, nothing more.

Gepard_PH:
"Unprofessional" is an empty word that is thrown at businesses and employees all the time for any bs reasons, and most of them have to do with the customers expecting something and not getting it, whether it makes any sense or not. And then they proceed to call others "unprofessional". Nonsense.

What you are seeing IS the backup plan. Everything that is happening right now was planned weeks ahead in case there would be Internet issues in Minsk. Our teams worked on multiple scenarios, prepared as many things way in advance so that they are ready (like articles, videos), people from offices in different locations where temporary assigned special duties etc. But some stuff simply CAN NOT be prepared in advance, and that's why Act V of the Anniversary is delayed. It has nothing to do with being "unprofessional", it's simply how things work in World of Tanks.  Also, may I point out how you complain about company communication lacking "transparency and straightness" just after you called my communication (I think pretty transparent and to the point) "unprofessional"? :hiding:


Sael_
Al Supertest: Cambiamenti alla mappa Confini dell'Impero
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13.08.2020 13:02:44
 
Subject: Al Supertest: Cambiamenti alla mappa Confini dell'Impero
Link on message: #18021991

Sael_: Riprogettazione della mappa, opzione 1  È incentrata sullo sviluppo continuativo della rielaborazione più riuscita del test precedente della mappa Confini dell'Impero:  L'area in basso a sinistra della mappa è stata rielaborata. È stato aggiunto un passaggio alternativo per i carri pesanti (oltre a quello vicino alla muraglia).   Il passaggio per i carri medi è stato migliorato. Sono stati aggiunti più punti, coperture e posizioni da cui poter sparare.   1_after.png1_before.png2_after.png2_before.pngminimap.jpg Riprogettazione della mappa, opzione 2  Si tratta di una rielaborazione quasi totale della mappa. Tutti i passaggi di gioco principali della mappa sono stati rielaborati. Gli sviluppatori si sono concentrati principalmente nel creare passaggi interconnessi e nel predisporre interazioni tra le diverse tipologie di veicoli.  Zona 1: un passaggio rielaborato per i carri pesanti. Ora è più uniforme, se paragonato alle versioni precedenti. I veicoli in questa zona sono completamente protetti dal fuoco delle A-SMV. Questa zona offre un gameplay vario.  Zona 2: un'area che include passaggi per carri leggeri, medi e pesanti. Questi veicoli possono collaborare per prendere possesso della parte centrale della mappa e potenzialmente aggirare i veicoli nemici.  Zona 3: un passaggio per i carri leggeri e medi. I veicoli in questa zona hanno molte possibilità di manovra. Questa zona fornisce copertura dove i veicoli possono proteggersi dal fuoco delle A-SMV. Dopo una rielaborazione completa, questo passaggio adesso offre un gameplay dinamico.   minimap with zones.pngminimap.pngzone 1_1.pngzone 1_2.pngzone 1_3.pngzone 2_1.pngzone 2_2.pngzone 2_3.pngzone 3_1.pngzone 3_2.pngzone 3_3.png


vuque
Supertest Haberleri: İmparatorluk Sınırları
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13.08.2020 12:48:46
 
Subject: Supertest Haberleri: İmparatorluk Sınırları
Link on message: #18021950

vuque: Merhaba Komutanlar,

Harita Yeniden Tasarımı 1. Seçenek  1_after.png1_before.png2_after.png2_before.pngminimap.jpg   Bu, geçen testteki en başarılı harita olan İmparatorluk Sınırları haritasının devam eden gelişimine odaklanıyor: Haritanın sol alt kısmı yenilendi. Duvarın yakınındaki geçitten ayrı olarak ağır tanklar için alternatif bir geçit eklendi.   Orta tanklar için şerit iyileştirildi. Daha fazla siper, içinden ateş edilebilen korumalar ve pozisyonlar eklendi.  Harita Yeniden Tasarımı 2. Seçenek
  minimap with zones.pngminimap.pngzone 1_1.pngzone 1_2.pngzone 1_3.pngzone 2_1.pngzone 2_2.pngzone 2_3.pngzone 3_1.pngzone 3_2.pngzone 3_3.png


Dwigt
Amnesty for Banned Players
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13.08.2020 12:29:54
 
Subject: Amnesty for Banned Players
Link on message: #18021903

View PostRegularLogic, on 10 August 2020 - 02:15 PM, said: I was pemanently banned from chat several years ago. My first ticket to support concerning the issue is - Feb 27, 2015

 

Dwigt: Hey man,
I checked your profile with the CS team and apparently in your case, even if chat bans are eligible for this amnesty, yours was not. I said it here and mentioned the NA amnesty article that not all eligible bans will be granted the amnesty and some severe cases will be reviewed manually to decide if they're eligible or not.   

View PostErwin_Von_Braun, on 10 August 2020 - 05:06 PM, said: So, the moral of the story here is 'act as you please because even permanent consequences don't seem to be permanent' :sceptic: Banned players should stay banned.  

Dwigt: Hello Erwin, That's not the moral of the story. Amnesty is something that exists in real life so why not in games? We're not saying that cheating and insulting players is allowed now and we're bringing back some of your old friends to insult you.In fact some sever cases will remain banned due to the severe nature of the violation. Unfortunately, we have one live example here.You're right, some players decided to ignore the warnings and kept their toxic behavior. We hope that they will take the bans more seriously now and learn to enjoy the game and make it more enjoyable to others cause there won't be any warnings from now.
And we're still actively banning cheaters and illegal mod users.  


parim1331
Akt V 10. jubileuszu przesunięty
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13.08.2020 12:28:25
 
Subject: Akt V 10. jubileuszu przesunięty
Link on message: #18021900

View Postil__Pistolero, on 11 August 2020 - 04:11 PM, said: Halloween też, nihil novi sub sole

parim1331:  W przypadku zeszłorocznego Halloween to przyznaję, wina za niedopracowanie wydarzenia stała po naszej stronie - czasami tak po prostu jest, wszyscy jesteśmy ludźmi i popełniamy błędy. 

View Postwojtek_pl1, on 11 August 2020 - 04:12 PM, said: Auć. Kto by przypuszczał, że polityka tak namiesza...

parim1331:  

View PostMsciboj, on 11 August 2020 - 04:49 PM, said: Te 10 urodziny WG bardzo sie udaly. Pasmo sukcesow.

parim1331:  Nie wchodząc w dyskusje polityczne, bo forum o grze komputerowej nie jest od tego, chciałbym wspomnieć, że w aktualnie zaistniałej sytuacji ze względu na brak dostępu do stałego łącza, nie jesteśmy w 100% wytoczyć kolejnego aktu i na pewno nie moglibyśmy w pełni wesprzeć go ze strony technicznej, jak można zrozumieć, jest to sytuacja niezależna od nas w żadnym stopniu. Jak tylko będziemy mieli więcej informacji na temat aktualnej sytuacji, od razu się nimi z Wami podzielimy.      Dodatkowo, w ramach riposty dla tych, którzy zarzucają nam cenzurę chciałbym przypomnieć, że na naszym forum dedykowanym World of Tanks panuje zakaz dyskusji o polityce. 


Zapfhan
Neues vom Supertest: Die 3. Saison des Battle-Pass
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13.08.2020 12:22:58
 
Subject: Neues vom Supertest: Die 3. Saison des Battle-Pass
Link on message: #18021886

View Postojo666, on 13 August 2020 - 09:12 AM, said:   Aber nur ein popeliger Skin?..Wo sind die anderen? Will haben..:trollface: Trotzdem: Danke für die Info..muss gleich mal in der Garage kramen..Da wäre ich ehrlicher Weise NIE darauf gekommen, das WoT soetwas für ne Arty macht..:hiding:

Zapfhan:  Den gab es im Schwarzmarkt für kleine Summen zu bekommen. 


Zapfhan
Neues vom Supertest: Die 3. Saison des Battle-Pass
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13.08.2020 11:34:19
 
Subject: Neues vom Supertest: Die 3. Saison des Battle-Pass
Link on message: #18021769

View PostOuttaNoWhere, on 12 August 2020 - 05:19 PM, said: Gibts irgendwo Infos welche 2 Panzer die Bonuspunkte haben werden?

Zapfhan:  Dazu gibt es noch keine Informationen.  

View Postojo666, on 13 August 2020 - 06:03 AM, said:
Nix, sieht aber nett aus..:trollface: Was die WoT-Welt DRINGEND braucht, sind 3D-Skins für die Artys!!!!:hiding::arta:

Zapfhan:  Das Obj.261 hat ja bereits einen 3D skin :hiding:


Actinid
Rééquilibrages de Frontière de l'empire
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13.08.2020 11:32:59
 
Subject: Rééquilibrages de Frontière de l'empire
Link on message: #18021765

Actinid: Refonte de la carte, option 1   minimap.jpg    1_after.png 1_before.png2_after.png2_before.png      Ceci se focalise sur le développement constant de la refonte la plus concluante du précédent test de la carte Frontière de l'empire:   La partie en bas à gauche de la carte a été retravaillée. Un passage alternatif pour les chars lourds a été ajouté (hormis le passage près du mur).   La voie pour les chars moyens a été améliorée. Plus de couvertures, de meurtrières et de positions ont été ajoutées.    Refonte de la carte, option 2   minimap.png     minimap with zones.png zone 1_1.pngzone 1_2.pngzone 1_3.pngzone 2_1.pngzone 2_2.pngzone 2_3.pngzone 3_1.pngzone 3_2.pngzone 3_3.png       Il s'agit presque d'un refonte totale de la carte. Tous les principaux passages de la carte ont été retravaillés. Les développeurs se sont principalement concentrés sur la création de voies interconnectées et l'organisation d'interactions entre les différents types de véhicule.     Zone 1 : une voie retravaillée pour les chars lourds. C'est désormais plus cohérent par rapport à la version précédente. Les véhicules dans cette zone sont entièrement protégés des tirs de canons automoteurs. Cette zone comprend un gameplay varié.     Zone 2 : une région qui inclut des voies pour les chars lourds, moyens et légers. Ces véhicules peuvent coopérer pour prendre le centre de la carte et potentiellement contourner les ennemis.     Zone 3 : une voie pour les chars moyens et légers. Les véhicules dans cette zone ont une large marge de manœuvre. Cette zone permet d'abriter les véhicules des tirs de canons automoteurs. Cette voie a  désormais un gameplay dynamique grâce à ces modifications.  


Delhroh
Rediseño de Frontera del Imperio
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13.08.2020 11:10:13
 
Subject: Rediseño de Frontera del Imperio
Link on message: #18021719

Delhroh: 1.ª opción de rediseño del mapa  1_after.png1_before.png2_after.png2_before.pngminimap.jpg Se centra en el desarrollo continuado de la modificación más fructífera de la prueba anterior para el mapa Frontera del Imperio: Se ha modificado la parte inferior izquierda del mapa. Se ha añadido un pasaje alternativo para carros pesados (además del pasaje situado cerca de la pared).  Se ha mejorado el carril para carros medios. Se ha añadido más cobertura y posiciones.   2.ª opción de rediseño del mapa   minimap with zones.pngminimap.pngzone 1_1.pngzone 1_2.pngzone 1_3.pngzone 2_1.pngzone 2_2.pngzone 2_3.pngzone 3_1.pngzone 3_2.pngzone 3_3.png


Sstyx
Supertest: Úprava mapy Hranice říše
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13.08.2020 10:06:14
 
Subject: Supertest: Úprava mapy Hranice říše
Link on message: #18021619

Sstyx: Velitelé, Přepracování mapy, možnost 1: minimap.jpg1_after.png1_before.png2_after.png2_before.png Tato možnost se soustředí na pokračující vývoj nejúspěšnějšího přepracování mapy Hranice říše z předchozího testu:Přepracována byla spodní levá oblast mapy. Byl přidán alternativní průjezd pro těžké tanky (kromě průjezdu nedaleko zdi ) . Cesta pro střední tanky byla vylepšena. Byly přidány nové pozice, kryty a místa ke střelbě.  Přepracování mapy, možnost 2: minimap.pngminimap with zones.pngzone 1_1.pngzone 1_2.pngzone 1_3.pngzone 2_1.pngzone 2_2.pngzone 2_3.pngzone 3_1.pngzone 3_2.pngzone 3_3.png


eekeeboo
10 Days With Tanks = 10 Days With Free Premium
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12.08.2020 21:51:09
 
Subject: 10 Days With Tanks = 10 Days With Free Premium
Link on message: #18020961

View PostHammerhead20, on 12 August 2020 - 05:07 PM, said: I don't have to say anything good about the current situation of this game...   And why should I? Commuinty's feedback is usless... WG don't care...   They just want to "see" positive things... If not, all posts towards negativity are immediately removed for no reason...   Is this how you "listen" to your Commuinty? 

eekeeboo: Listening and acting on are different, and listening doesn't require me to tolerate overly negative or rude behaviour. You should remember that I am mostly respectful (we all have bad days) and I expect it in return.   


eekeeboo
Equipment 2.0 Is Here!
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12.08.2020 21:47:36
 
Subject: Equipment 2.0 Is Here!
Link on message: #18020951

View Postgrasho, on 12 August 2020 - 06:36 PM, said: Eek   As ever, thanks for taking the time to engage.  I won’t waste time rehashing old arguments where we are not going to agree but I will cherry pick on very enlightening comment you made.   Negative answers are checked and noted, but for the most part there's even more checking into that feedback on... is this player a supporter or someone who is just giving negative feedback until they get free stuff? etc   This actually explains a lot of the destructive behaviours I have seen from WG on these forums.   I have obviously been put into the “ignore this dweeb, he is just after free stuff” pigeon hole.  My view will only ever count if I am positive; I will only get a response to my posts if I agree.   If anyone looked at my account, they would find 240 tanks, 10 unused garage slots, more premium tanks you can shake a hairy stick at (102), sufficient credits, a little bit of gold, probably about ten thousand unused personal reserves / directives / customisations / blueprints, more (100%) crews than tanks, 100k free exp and every tank fully equipped (well, until 2 weeks ago).  You will also see I have ground my way to the Chimera, ground every Tank Rewards, and ground a lot of marathons.  I ground almost every tier X before blueprints made it easy.  
  I have done everything the hard way.   I have even put forward ideas for resolving the contentious issues that fell out of Equip 2.0, taking into account the need to minimise the impact on WG.   Does any of this sound like the actions of a freetard or a troll?    

eekeeboo: No but because I want to know who I'm talking to and to understand what it is that's being said, but yes data peeps will look into everything. Like I mentioned you custom your game to encourage F2P players, but you do not and should not tailor your game/business economy to them :) You are not ignored, but the feedback say from a person who never spent a penny who says "I hate you removed free demount" is a little biased and has an agenda to the player who says the same thing but is a paying customer but says it on behalf of F2P, or maybe repeating what someone else said. And then you get the average player who doesn't say a word because they are happy and don't care to do so.  To be clear I was a free to play player before starting at WG and I did everything the "harder way" not using consumables, equipment, camo etc or even special ammo (only normal and HE) until like 22k battles. So that is not what biases but helps direct the feedback in a healthy business direction.  

View PostBRONSON1972, on 12 August 2020 - 06:43 PM, said:   Nope it does not, they should of given players the same amount of dismount kits as they had tanks currently in the garage that would of been the fair thing to do, and not implemented so many radical changes to the game all in one update, free stuff is no use to me while I am not playing the game I would sooner have the game as it was previously, I wouldnt be wasting my time here and would be playing with my clan and enjoying the game.

eekeeboo: Not all people have all their tanks equipped and not all tanks need it (like low tiers) and the tanks that are all equipped not all of them need changing. So you end up with averages :) 


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 21:42:03
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020940

View Postevilchaosmonkey, on 12 August 2020 - 06:38 PM, said:   Dear God. Please re-read the actual question I posed.  At no point did I classify a mistake as a lack of ability to adapt to change outside of the company control.   or just yet more evidence of WG not listening......   QED

eekeeboo: It doesn't take a year of data collection to know the huge mistakes you've made and then singularly fail to act on them.Name a major decision that was corrected in say 3 months?  I challenge you. edit:... that made it on to live.... (because you'll just name rubicon) In response to: https://worldoftanks.eu/en/news/general-news/delay-notification/Google the location, look what's happening. 18:42 Added after 0 minute

View PostSesrex, on 12 August 2020 - 06:40 PM, said: Getting back on topic:   The "technical issues" were staff couldn't work from home? Or staff couldn't go to work due to protests?

eekeeboo: I cannot and don't want to go into too much details, imagine your entire internet may or may not work for the next 12 hours, details can be found on internet issues and other problems right now :) 18:43 Added after 1 minute

View PostShell2Kill, on 12 August 2020 - 06:42 PM, said:   Oh don't get me wrong. I hope that what they said about act 5 is just the tip of the iceberg because after being in the game for 8 years and hyping up for the big finale for months, what I read would be a huge let down.

eekeeboo: I mean you don't know anything is there, pretend it doesn't exist, it's all a lie! 


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 21:39:32
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020932

View PostMr_Missclick, on 12 August 2020 - 05:33 PM, said: I didn't see any positive post saying 'It's a great one! Go for it' at my lang-version forum. The most positive posts said 'Meh, it doesn't change anything... so I don't care'. Others called simply a trash thing. If that 'Meh, it doesn't change anything... so I don't care' is a positive feedback for you, then it would be clear why you say it's been approved by the community. And YouTube + FB page was flooded by negative comments too. It's really hard to convince players that the majority likes it... when the majority stays obviously silent. You are just going to start another shitstorm this way. I don't say you didn't received any positive feedback... I just say there is no positive feedback visible and you should understand it before you will try to convince anyone about your point of view.    From my side, the Equipment 2.0 system is not as bad but the conversion and communication was done miserably. WG claimed that the new system will simplify things and it will be lots easier to understand. However, I see questions every single day. The content team had to release tons of toilet-paper-length articles to explain how it's going to work.. and still, there remains unclear why some pieces of equipment cost 200k and some 40k even though tanks are at the same tier. Nobody knows how exactly the newly added equipment works (e.g. CVS). You can't even compare its effect directly in the Equipment UI (and this was pointed out at CT). The update 1.10 definitely needed more time to gather data & feedback and it especially needed more love from devs. It seems to be developed and released in a hurry to be honest and it made the game confusing and less predictable (especially newbies have to be confused) - e.g. the gun rammer - sometimes +10%, sometimes +11.5%, sometimes +12.5% and sometimes +13.5%... how the hell are you supposed to predict the enemy reload?

eekeeboo: Just above for EQ 2.0 :) And for positive I say positive and mean it, not neutral. YouTube I know many of the comments and you'll also notice a trend with the accounts. There's also Reddit, Discord and Twitch. FB has more fans and followers and people commenting who no longer even play the game, as well as competition trolls who like to type different games for giggles :)  

View Postadameitas, on 12 August 2020 - 05:37 PM, said:
well loose of f4 and f5 is a huge let gown to me. really dont think that many players would want them to be removed.. About trust. Problem isnt fails. Problem is how you react to them. All those times when you are late to publish weekend specials details, o even publishing them after special start.. or like when people for years are saying that mines are not balanced map, or those pure UP tanks that are forgotten for years while you cancel 430u nerfs knowing it is OP, or 279e buff.. and so on.. or big difference in servers like now RU is getting special, EU somehow gets nothing..   As for act5 i can really understand that you have problems and thats is fine but you also should understand why some players are frustrated. You told them to mark this date they waited and now you postponed it while prem shop offers do not stop.. We are customers we pay to you money and now you say sry just wait.. Imagine if i would buy a tank from your shop then some technical issues happen in my bank and you wouldnt get money or payment would be cancelled. What would you do? You probably would ban account until i will pay and you wouldnt care whos fault it is right?   All in all like one said just give something to players it arent t their fault too but they pay money to you/ What about some more demount kits for creds?

eekeeboo: Yeah I saw that as a common feedback you still get affirmative in part of response and it's added, I miss f5 for some requests to attention on maps, but there are ways around it :) It's been a long time when there were publication time issues (before I even started to work for WG) once schedules were put in place. 430u nerf cancellation was explained also :) 279e buff was given a reason. RU server doesn't have gamescom and act V with its own special is now delayed.  I do understand why some players are frustrated, but some players I also know are frustrated because it's easier than trying to understand the other side of things, only seeing what they want to see and believing what they want to believe and ignoring everything else. With the reason for the delay, there was no way to know how each individual instance happens, no one could have predicted the volatility and what happened in 2020 so far and how it's affected certain countries.  We give plenty to players, the issue is some players still keep asking for more no matter what you give. That's why 10 days of prem account, and you still see the complaint :) (If you haven't, check the article).  

View PostFast_And_Curious, on 12 August 2020 - 06:24 PM, said: ok so you postpone events,   but at the same time you find the internet connection to add more discounts/offers on prem tanks?

eekeeboo: Difference between EU publishing and development in certain countries that don't have this. I live in Prague, working within an office with stable interent, when I work from home for streams internet not so stable. There's a difference between hitting publish on a page you edit on a word document and uploading a couple of gigs of game files and checking for server problems and having no staff in an entire country able to support it when that's the base for development of the feature. 18:40 Added after 0 minute

View PostShell2Kill, on 12 August 2020 - 06:35 PM, said: For the people that have their hopes extremely high for a very good tank for act 5. Go to mmowg dot net website and check what they have. All I'm going to say is uuuh

eekeeboo: You see nothing! 


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 21:25:54
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020908

View Postevilchaosmonkey, on 12 August 2020 - 05:08 PM, said:   Nicely tried, but challenge failed due to poor attempt at spin (take lessons).  None of those are mistakes.  The EBR balance is not a great example - when did the EBR's get introduced?   The player base screamed game breaking on day one.   Credit where it's due WG does do some good things to benefit the wider world. Sadly in my personal opinion outweighed by everything else - but that''s just my opinion. 

eekeeboo: They are mistakes by your category of what you classified as mistakes above, you classified a mistake as a lack of ability to adapt to change outside of the company control. 18:26 Added after 0 minute

View PostErwin_Von_Braun, on 12 August 2020 - 05:10 PM, said: That's an incredibly long-winded non-answer to a question. I have been playing this game for some years now & I have never encountered a situation where the player must pay to facilitate a change. When the camo system was re-worked, everything was adjusted to suit - I even got my old camo back for long since sold tanks. Now, in order to be even vaguely competitive, I must spend literally millions of credits - how is that in any way fair?  

eekeeboo: Answered in the other thread too, because I didn't have the context to your original question.   18:32 Added after 7 minute

View PostUntouchableRo, on 12 August 2020 - 05:19 PM, said: let's see! 1. Frontline was bugged from the start with an error counting down the progress + cap possitions where people couldn't be shoot and they could hold the base + tanks going under the map beeing useless! 2. Races last year with the nasty bug if you died you had to restart [even if it was so much tested, NOT]! 3. 6 nations when the database had issues counting the points! 4. That invisible tanks in Road to Berlin? [or the bots that just stayed AFK]! shall i add the chat issues? the cancell of last Halloween? Unable to add tank when joining stronghold battles? Postpone january campaign and it was announced 1 day before? Interface issues after 1.1/ almost after each majore update there is an patch a few days after solving one or the other! Thanks for adding copy paste tanks [Primo victoria-Strv81 or heavy tank nr 6/Tiger 121 and i got a lot more going on].... Remember the update 1.9 that took hours more as beeing expected for the servers to start! More and more, just did not write down at that moment! But i can't remember one in the past year without issues/bugs! BTW there are still sites that sell illegal mods, and it seems they work like a charm, some say with the payed mods WG doesn't ban and some even assume the developers get some extra money selling them aside [it's just speculation]!  

eekeeboo: And Frontline worked and was fixed the day after. Race event that was again micro patched the day after. 6 nations was webpage based not deveopment. Invisible tanks I didn't see but you will remember the additional server due to the influx of players experiencing lag (not invisible tanks). Cancel of Halloween to stop people playing an unstable mode that wasn't ready? January campaign added before (please actually read not just complain). Copy and paste tanks as you put it are related to your list how? Do you know how server updates work and that no patch is guaranteed to work and you'll remember compensated premium time? illegal mods will always be around, removing all mods isn't the answer, fair play bans always in place.  Again you want to look for an argument and failiure you'll find it no matter what, because you just sit there waiting and counting them.  And yet, none of them were PR game ending disasters you claim.  

View PostSesrex, on 12 August 2020 - 05:23 PM, said:   Isn't it a little amateurish to try and single out users who are dissatisfied and paint the picture that they are only two?   Because lets be honest, the overall picture is that Wargaming EU staff are not taking players' feedback on board, and as I had predicted over a week ago, the complaints that quite a number of players had made were completely ignored by WG EU. And despite your best efforts you are actually only reinforcing the opinion of forum users that Wargaming are completely disconnected from the opinions and considerations of players.   Trying to single out forum users, confrontational and demeaning posts etc. also doesn't paint you in the best light does it?    Of course everyone is entitled to their own opinion, but don't expect players to tow the party line just because you have to.   Over 300 pages of complaints on the russian forums are testament enough to the dissatisfaction of players with patch 1.10. Let's not consider complaints on the EU forum.  

eekeeboo: This overall picture is from who and where? I know feedback is being passed on, but listening to feedabck and acting on it are different things. I highlighted before the danger of falling into the misconception. And I don't single out forum users, it's me answering to every forum user I can who have a point, question or want an answer. I know this seems odd, but this is how I've always done engagement and you can check back when I was still a community manager and eek walls of text were common. 300 pages and how many are individual players? 


eekeeboo
Equipment 2.0 Is Here!
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12.08.2020 21:21:10
 
Subject: Equipment 2.0 Is Here!
Link on message: #18020897

View PostThe_Boot, on 12 August 2020 - 12:30 AM, said: turns out the equipment you have mounted can be swapped to any box, you dont have to dismount to move :unsure:

eekeeboo: I said this twice already :izmena: 

View Postgrasho, on 12 August 2020 - 06:31 AM, said:
I will highlight this quote made by Dwigt (an official WG representative) in the “We slashed the price of premium vehicles” topic:   “These decisions are made way in advance and planned for the 10 years anniversary celebration not in a week.”   If this is true, then someone senior in WG must have made the decision to reduce the future performance of Battlepass equipment (so it gave a smaller performance bonus than Bounty Equipment) whilst WG was advertising that Battlepass equipment would give a bonus equal to Bounty Equipment.   WG have been fraudulent.  It might not have been intentional (the different teams may not have coordinated) but the end effect is still fraud.        

eekeeboo: The improved equipment we answered recently that it's being looked into how this can be used in the future without being too strong and that some equipment is already stronger than basic or on the same level of slot bonus.  

View Postgrasho, on 12 August 2020 - 09:08 AM, said: I just found this in another forum when Sael was challenged about WG not listening:     @Sael   That is a pretty good rewriting of history and misrepresents the facts.  We are not complaining about Equip 2.0.  We are complaining about the losses and broken promises.   And you are not listening.  You are trying to ignore us whilst sharing the lie that we are negative about the equipment and, therefore, can be ignored.   So I again ask you to publish the survey / feedback where players asked for WG:   to force players to decrease the value of demounted equipment by 40%. to reduce the effectiveness of Battlepass Equipment. to charge gold to demount nets and binocs. to limit demount kits so the lack of demount kits prevents players from benefitting from the new equipment.   You can easily shut us up: provide the evidence that the majority of players asked for the above.   Or will you do your usual?  Ignore us, misrepresent us, hide, lie to us, then tell us you are listening?    

eekeeboo: I'm sure you know from your professional experience you don't give your sensitive data out publicly, in no uncertain terms. You assume the worst but don't believe that the fact people spend their free time to talk to you should represent that they're trying to help where possible and no one is in fact out to get your, or your chocolate.  

View PostBRONSON1972, on 12 August 2020 - 03:21 PM, said:   Take a look at the majority of posts on this topic, most are complaining about this update, hardly anyone wanted it or likes it in the playing community, so they didnt listen to the majority of players.

eekeeboo: "Majority" this is going to be a chore, I know, but I have to ask for your own sake of understanding, please go through the whole thread, count the number of different respondants, then divide into positive and negative. Then you get each category and put them into the sections for each positive and negative, how many align on each negative and then you have the representative. Then once you do all that, compare to the entire playerbase, and also look at other platforms like Discord where the feedback is different. Then the next part is something you can't do and you look into the player type and how much they invest into the game, are they f2p are the relaxed/casual and so on and so forth.  

View PostSmegger213, on 12 August 2020 - 03:38 PM, said:
Exactly this. NOBODY ASKED FOR THE EQUIPMENT CHANGES. NOBODY ASKED FOR REMOVAL OF MOVING BINOS ETC FOR FREE. NOBODY ASKED FOR REMOVAL OF SLOTS FOR LOW TIERS.   #WalletClosed #GameStaysUninstalled

eekeeboo: That you know of. Please don't spam the same message, it's against the forum rules :)  

View Postgrasho, on 12 August 2020 - 03:43 PM, said:
Oh, you’re right about timetables and content.  However, as an ex-developer, ex-PRINCE2 project manager and as an ex-ITIL Release manager, I would suggest that Industry Best Practice is to know the content and resources available before you agree a timetable.   If your project plan allows you to suddenly, a few weeks before a major release, change the solution, then it suggests that the planning has gone awry and that you had waste (and therefore unnecessary cost) in the project.  I don’t think any Project Manager would want to admit that.   Now, “rapid‘ and ”agile” application development methods can give you more flexibility, but Dwigt’s response (things being decided months ago) suggests a company with a more conventional control culture.  However, I could be wrong, in which case there was plenty of time (6 weeks or so) to identify the contentious areas and mitigate them, either through changes to the solution or by engaging with the customer to explain why the upside of the changes are greater than the downsides (this is my ICT Customer Relationship experience coming through).  This did not happen.   You are right that they didn’t listen to me.  They also didn’t listen to (or engage with) anyone else who expressed concerns about the Equip 2.0 conversion process or the Improved Equipment situation.
  Instead, they let it fester and fuelled the resulting backlash.  Sael, Dwigt et al failed to manage customers, failed to engage, failed to explain and, ultimately, failed their employer by not handling a difficult situation.   I might not agree with what Eekeeboo posted, but at least he tried.  

eekeeboo: I always try and I can't say for the forums in terms of engagement, but I know I specifically did with a Q&A with the head of game design on equipment 2.0 stream :) There's only so much I can do though. I'm sure other WG staff give the feedback they can in the manner they can, I'm just a giant nerd who never stops reading!  

View PostErwin_Von_Braun, on 12 August 2020 - 04:42 PM, said: Have you tried WarThunder yet? It's a different animal for sure but still very entertaining.   16:44 Added after 2 minute Unfortunately, this is classic WG - disengaging from their paying customers when times are tough is a pretty poor attitude and I think it highlights the level of contempt they have for us.   Speaking of which, they seem to have disappeared AGAIN:sceptic:

eekeeboo: Unfortunately, this is classic WG - disengaging from their paying customers when times are tough is a pretty poor attitude and I think it highlights the level of contempt they have for us.   Speaking of which, they seem to have disappeared AGAIN:sceptic: Sorry for my absence, I'm sure you remember my active days, I have a new responsibility at the moment and moving countries absorbs what little free time I have left, please note you're not abandoned though.  18:23 Added after 2 minute

View Postgrasho, on 12 August 2020 - 04:57 PM, said:
I spent ten years on the customer service front line, facing up to customers and suppliers as needed.  My customers were used to never being challenged, were trained to kill, and had access to high-tech weaponry :D.  My job was to engage with them when they were very upset and angry, and to defuse the situation by either telling them how they were wrong or by telling even scarier people on the supplier side that they were wrong.   So I have quite a bit of experience in this area.  I am not intending to be nasty to the WG team with my views; I’m highlighting poor behaviours that need to be addressed if they are to provide a benefit to their employer and gain the respect of their customers.   I want the forum team to excel.  

eekeeboo: In all this experience, how much chocolate did you develop and amass (You started this chocolate!)  

View PostBRONSON1972, on 12 August 2020 - 05:56 PM, said:   I haven't spoken to a member of my clan yet who likes any of the changes, there is a small % who have not been on the game for a while, and others I have not had chance to talk to yet, but I have spoken to most of them. Hardly any of them are playing it now, and those that do are not staying on long any how as there is no one for them to team with, none of the members I spoke to said they were going to spend money on the game anymore. No not you in particular all staff, if you predicted the backlash from this update why did you not warn them against it ?  I want nothing more than to play this game again but the changes are too many, too soon and none are good in my opinion, if they implemented them over a period of time and compensated those of us who had been playing longest, also too much change all at once is a lot to have to learn for a lot of my clan, most of my clan are aged 55 - 70+ , its more of a retirement clan, we don't like change especially when its not nice and all at once.

eekeeboo: Because as I mentioned with feedback I can give what I see and hear, and then you allow the decision to go forward with people who have access to all information and data and feedback. My job is to understand (which I do) the reason for change and I still believe it's a positive one. The feedback also showed a lot of people do like the change, and while a lot of people didn't like only 30 demount kits, they liked the rest for the most part. And this comes down to... OK give 40 demount kits will it help? no. Give 100, will it help? no, 200, will it help? no. And so you get to the point where.... you draw the line :)   18:24 Added after 3 minuteOK Wall of eek text done (OLD TIMES!) and I believe Erwin I answere you question, and I think I answered most peoples points. I wish you luck and I can't promise I'll be back for a while. 


eekeeboo
Equipment 2.0 Is Here!
arrow
12.08.2020 21:09:18
 
Subject: Equipment 2.0 Is Here!
Link on message: #18020874

View PostErCarogna, on 10 August 2020 - 02:41 PM, said: Dear Eekeeboo.
Thanks for answering me.
I didn't quite understand your answer, but I'll try to use your metaphor.
You see the spoon, but not the moon of my speech.
As I said the problem is not free or paid things.
The problem is the number one rule of games, whether they are free or paid.
Don't touch the progress of the players.
Every time I sit at the table of WG Restaurant, I don't know what I find to eat, I don't know how to eat it because you give me a fork (I want to broaden your metaphor ... sorry) to eat the broth. I pay at the beginning of the meal, and in the end I didn't eat what I ordered.
All this bring in new hungry customers?
And will you be able to enlarge your restaurant?
I don't believe.
I want to tell you something ... as you know I'm an old man and old people always have something to say.
When people start playing a video game, Game developers, UI and UX designers have to facilitate something called, "emotional peak", which happens in the very first moments of the game ... it's like when you fall in love.
Do you really believe that tiers 1/2/3 with the new system ... will fall in love with this game ?? having less equipment and fewer credits? with an MM that will punish them compared to higher tiers who have more and better equipment?
WG you don't have to force me to spend the money, you have to make me fall in love with your kitchen and your recipes, clear and at the right price. Thanks again for your time.

eekeeboo: You have to touch progress occasionally to prevent stagnation and hyperinflation and boredom. Keep the same decor, menu and chef for 10 years, your place of service will rarely be in business after year 3.  

View PostHansiVonHinten, on 10 August 2020 - 02:54 PM, said: You could also say: Wargaming/I don't give a flying F... about veteran players.
Is it because the hundreds of euroes ain't enough or do you think we are milked dry?

And your response regarding camo/bino/tools are not free to demount, well I have no words. You actually want to force players to use specific equipment or what?    But keep digging Wargamings grave:
 

eekeeboo: No it's a simple and honest answer to some rather toxic statements that have no intention of understand or reconciliation only rage and making grandiose statements because they can. There is a point at which you have to let toxic people go or let unhappy people do what makes them happy.  

View Postgrasho, on 10 August 2020 - 03:14 PM, said: Just think how much hassle, forum hijacking, bad feeling, poor PR, firefightIng, wallet closing etc. that WG could have avoided if they had just demounted and refunded equipment right from the start.   Just like we suggested the moment they announced the Equip 2.0 sandbox...   What is the number one discussion in August?  The tenth anniversary of a great game?  Or the greedy milking, tone-deaf, stubborn, idiotic money grasping company with a dying game.   How come WG’s PR department never saw this coming? 

eekeeboo: Would have been differen backlash from those spending (not exaggerating here) potentially 8 hours re-equipping tanks. You make a decision as I said to move forward, not all of it will be popular with everyone, but so far there's more positive than negative from what I see, despite the difference in volume in how it's being said.  

View Postgeekuma, on 10 August 2020 - 04:13 PM, said:   I think they didn't have much of a word in this. Or they have been hypnotized by spinning Excel sheets and well-animated PowerPoint presentations to believe that this change was something players actually wanted.    Thinking about my own past experience with unpopular software updates, I would put my money on someone with an ugly tie and high level PowerPoint sorcery skills who made the decision without and refused to listen to the WG foot soldiers (devs, coders, testers, designers, community members, etc.). And to show solidarity towards the company (not to get fired) these people have to also defend the views of this tie wearing marketing creature (I try to be funny here), despite their own personal or professional opinion on the matter.    It's a horrible feeling when you have to defend your manager's questionable decisions, trying to make them sound nice. I've been there, too. Just have to bite my tongue and save my comments for the next internal discussion round. And if we players can give them some well reasoned opinions, we will make their job so much easier. I wish some of the fellow commanders in this forum would be a bit more respectful with their feedback (even when I can fully understand their frustration). WG people reading these forums are not the ones who make the big business decisions.    It's a good question, that who did that business decision. And would that person/those persons be able to re-evaluate this whole patch idea based on players' feedback, and maybe even come up with a more player-friendly and less sucking-players-wallet-empty approach.    gl&hf, geekuma 

eekeeboo: The more I read your posts, the more I love them! Boop of yes shall be invented soon. Reasonable and constructive feedback is always a bonus because it's easier to have a discussion and move it forward. "I hate it" is not helpful and having to avoid being baited into arguments doesn't help move any of the discussion forward. There is a stage where a business decision is made, for better or for worse, but always with good intentions and my job and others is to explain this to the best of our abilities and try to help people understand why so they can make their own decision on if they want to continue or not. That's how I've always worked and why my answers are rarely sugar coated into false promises.  

View PostErwin_Von_Braun, on 10 August 2020 - 04:54 PM, said: Ok, here's the thing - this^ right here is the thing that I, and a good many others have a problem with. Why should I spend MY resources to facilitate a change that YOU are making?   For the record, I'm generally in agreement with the majority of Equipment 2.0 - but the implementation was a farce.    I've had WoT as a permanent fixture of my SSD since I started playing - no more - I will not participate in a game run by people that treat their paying customers with such contempt.  

eekeeboo: Answered in the other thread, but you don't have to, you can not spend at all and just grind demount kits. It's your choice :)  

View Postyodelihiti, on 10 August 2020 - 06:17 PM, said: To the walls of text from Eekeboo:   Accept you are wrong. 1/3rd of your players ran away and thus their income.    

eekeeboo: Walls of text answering as many people as I can otherwise people complain that I don't answer them.  Nothing to accept, we act in the interest of the game and playerbase as a whole. Can you please provide where the 1/3 of the playerbase leaving and that all 1/3 of those are paying customers?  

View PostSmegger213, on 10 August 2020 - 10:12 PM, said: Well Eekaboo, you have the cheek to tell me to change my tone.   Why don't you analyse why I have the tone that I have?   I have played this game avidly since August 2012. That's 8 years of hard toil. I have gone through thick and thin with Wargaming over the years. I have spent a small fortune on premium tanks and premium time, loot boxes etc. 84 premiums or there abouts. Despite the garbage matchmaker, and other changes to the game such as OP premiums, corridor maps, etc etc. I have stuck with the game time and time again.   But I have to draw the line with patch 1.10. I and MANY others are furious with the direction Wargaming are taking this game in. Equipment 2.0 is an utter disaster. Nobody asked for it, nobody wants it. Some players have questioned me, saying that some players like it. Well, I have seen very few that do like it commenting on the forums in support of equipment 2.0. In fact the majority that are commenting on the forums HATE this patch.   Removal of free movement of Binos etc, is a pure money grab, NOTHING more. Its got croc all to do with making sure players make the right choice when fitting equipment.   Removal of slots for low tiers is even worse. How do you expect new players to stay playing, once they find out they will have to meet all those tier 4 and 5 tanks that are outright better than them. Not only will they have to play against tanks that are a higher tier then them. But now the tier 4 and 5's will be better equipped too.   As for the new battle communication. That is a complete joke.   All that was needed was to get rid of old unused equipment, and introduce some new ones. Nothing more, nothing less.   #Walletclosed #Game stays uninstalled

eekeeboo: I analysed this long ago, your tone now is no different to as it was before when you were first given warning points. You are not always rude, but when you are it's no excuse. No one is entitled to being rude or insutling in any fashion, no matter how upset you are. It's a simple warning to a simple rule to be considerate.  

View PostUnicorn_of_Steel, on 11 August 2020 - 07:54 AM, said:     Interesting pattern....Discrediting posters, even accusing them, making it clear they don't matter to you, asking for facts while not giving them yourself, trying to muscle people to change their choice of words.    By know it should even be clear in Minsk that the problem mainly is the limited number of demount kits, the work involved for players with large garages and the possible negative impact in terms of generating enough credits for the players with a rapid growning garage. Its not the change itself, its the way it has been implemented.   If you (WG) had taken this feedback more seriously (or at all) you could have made some small changes before implementation and the majority on this forum just might have been straight out positive... Now what is left is the image of a company that does not listen or does not care and only looks at the (percieved or real) money grab part of it.  

eekeeboo: Because while people make bold statements it's required to give facts. I am not asserting 99% of players love the change, others are. I am asking for clarification and proof to back up statements and not have people give false information that others will not understand to read into as being false statements.  Again it's not about how select feedback feels or reads, how does the large picture fit and how does the change help adapt to long standing problems within the game, for such as new players who don't play for a reason.  

View PostFlint_74, on 11 August 2020 - 09:23 AM, said:   To be fair though, if WG had actually properly converted ALL installed equipment to suit the class/tier of tank in which the equipment was mounted, instead of taking the lazy money-grabbing option of converting most/all of it to Class 1 equipment suitable only for the top couple of tiers of vehicles, then the question of the lack of demount kits possibly wouldn't have been such an immediate issue, because by and large people wouldn't have needed to remove any existing kit unless they subsequently decided to alter a particular tanks loadout to make use of the new equipment types.   In fact there are some key questions in all this;   1: Just how many players have now tried any of new equipment on their tanks/vheeled wehicles? 2: How many of those players who tried the new equipment then decided to switch back to a pre-1.10 loadout? 3: And how many players simply kept their pre-1.10 loadouts and haven't yet tried any of the new equipment for whatever reason?     Good for you; but while you're pulling up that ladder, maybe keep in mind that not everybody can actually afford to "buy the odd bit of gold"... especially at the present time with all that's going on in the world.

eekeeboo: That was looked at and people gave negative feedback that it wasn't what they always wanted.  

View Postgrasho, on 11 August 2020 - 10:21 AM, said:
I can’t reply for everyone, but I can offer my own experience.   1.  I am reviewing the equipment on 2 or 3 tanks a day (I have ~240) in tiers 2-8.  I am not looking at (or playing) tiers 9 and 10 because the equipment is too expensive and credit loss to great.  I want my lower tier tanks equipped before I use any remaining silver on equipment for the top tiers.
  2.  I will not switch back: if I make a poor choice, I will live with it.  The cost in gold and the stingy number of demount kits is a huge deterrent from changing equipment once the equipment is loaded.  Eekeeboo is free to tell me I will not be having fun by using a fork to eat chocolate (or some other confusing analogy).  I will just mock his support for the decisions that cause this situation.   3.  About half of the tanks I have reequipped so far have a different equipment choice than the pre-update setup.  Once the measly pathetic demount kit ration runs out, I’ll stop mounting equipment and mothball the unequipped tanks.  These will typically be the higher tier tanks, pushing me into seal-clubbing areas.  
  But, hey, WG think this will improve the game...:facepalm: 
 

eekeeboo: As long as your chocolate is solid you can use the fork for a chocolate sponge.  

View PostThree_Rounds_Rapid, on 11 August 2020 - 11:54 AM, said: Latest results show that 80% of players think the Equipment rework is great and fully support it's implementation....:hiding:

eekeeboo: What I just said above :P     18:13 Added after 4 minute

View PostDubaj_MS, on 11 August 2020 - 03:30 PM, said: WItam
Po aktualizacji , znikneły mi elementy wyposarzenia czołgow jak Optyka , wentylacja , Mechanizm dosyłyłajacy oraz w nie ktorych z nich , znikneła takze amunicja amunicja .
Znikneło mi wyposazenie w M44 Pantera , Progetto M35 , w tygrys I i 2 , T34 amunicja i w innych pojazdach wyposazenie jak Kmauflarz , na przykład FV4202 .
Nie wiem co sie dzieje ale kazda aktualizacja co robicie cos psuje !!! .
Nie kosultujecie zadnych zmnian z Graczami , uwazacie ze wszystko co robicie jest dobre i wy zawsze macie racje !!!   Translation. Hello
After the update, the elements of the tank equipment, such as optics, ventilation, backfeed mechanism, and in some of them, ammunition also disappeared.
My equipment for the M44 Pantera, Progetto M35, tiger I and 2, T34 ammunition and other vehicles such as Kmauflarz, for example FV4202, are missing.
I don't know what's going on but every update what you do breaks something !!! .
You do not negotiate any changes with the players, you think that everything you do is good and you are always right !!!

eekeeboo: heads up red text will get you boop of noped, please change it.  

View Postgrasho, on 11 August 2020 - 06:43 PM, said: A good survey would be more neutral.   Instead of “Do you like getting spotted more?” (negative bias) or “Do you like being able to spot campers?” (positive bias).   A good survey would ask something like, “The new Commander Vision System (CVS) changes the spotting mechanics making it easier to spot enemies whilst making it harder to hide from enemies.  On a scale of 1 (Bad) to 6 (Good) please rate the CVS.”
  Unfortunately, as WG won’t publish its surveys, we can only speculate on the approach WG use.  Do we trust them to not build a bias into their surveys?  
I suspect they are biased, as one of Eekeeboos (spelling?) answers on the Equip 2.0 changes suggested that some players did not like people demounting binocs for free.  How would a majority of responders put that as a major concern in a neutral survey?   If a majority of players felt it was unfair, it would have been all over the forums.  

eekeeboo: Surveys are done through specialist people who will actively keep neutral tones where possible and why some people say "asked stupid questions" because they don't ask in a way they can say "yes 1,000,000% everything is stupid I agree".    


eekeeboo
Equipment 2.0 Is Here!
arrow
12.08.2020 20:54:58
 
Subject: Equipment 2.0 Is Here!
Link on message: #18020837

View Postibrox3, on 10 August 2020 - 11:33 AM, said: Eeekaboo - you have been busy this morning. I can see why your bosses gave you this job. You are articulate, you ask us to remain on topic - rightly - then you drift off and talk about tonnes of chocolate. You have the political skills , to reply in a bland manner without saying anything , always maintaining the party line.   So-   >Eeekaboo   "That's why you're encouraged to learn to adapt and not just use 1 thing across the whole board and expect it to work for everything, this was the point of the changes to increase the adaptability and customisability and choices for equipment. And at lower tiers, you know they were changed to be simple also. I wish you luck on one day finding a way to open your wallet on something you like, until then feel free to keep spamming it, it won't change the sentiment of change for the many, not the loud minority :) "     What is encouraging to learn and adapt ? I find out looking at higher tier TD's the ones with the extra % slot 1 to find that there is no advantage to using Bino's or Camo Net. However of the equipment changes one of the most significant ones is - the added ability to spot through foliage, i.e. to reveal more easily the hidden TD's. To counter that an increased bonus for Camo Net % or perhaps Binos to sit even further back would have perhaps retained the same (or close) meta. However this is not allowed - QED the main attribute of TD's is eroded - lying in wait undetected. Instead the ability to use FIREPOWER related equipment gains the +   Everyone follows so far.... As in I have 36,000 battles + in my TD's and overall 58% win rate and now I am being shown that I should concentrate on using a rammer in them and clearly Camo Net / Binos is the "Wrong" equipment as you have already explained with other set ups.   BUT The inconsistency in that the lower Tier TD's  - you know where new players Learn the game , maps, tank types etc etc..... are NOT allowed to even use a rammer !   Now you can state that removing the option to mount / demount camo net binos and toolkit is to discourage bad equipt set ups -but you are not stopping anyone from doing so....   You are stopping TD's from using a Rammer.   You see what you did there ? Using a justification which cannot be consistent.   Far better to admit that actually over time it is monetisation. Honest and fair - its a free game has to be paid for somehow - but trying to argue that instead it is about educating the TierX player base ?!   >Eeekaboo "One of the changes you ask for on trying out the equipment combinations, you can get an idea of, with a system that highlights the changeso on the right hand side of you screen, showing you the exact changes, something that you didn't have before, so you have it there. "   No , Not me. I can use the tank comparator tool and since it was brought in always have.   I just want to be able to use equipment in all tanks and to be able to use the same equipment. For all those that have not many games and low on credits that are grinding Tiers they will suffer - no equipment.   I know many players who would get a new tank , including Tier X and try it out. That includes adding Camo Binos and Toolkit as they may just hate the tank.      

eekeeboo: I am both complimented and offended at the same time, chocolate payment is acceptable in compensation.  The TD example you gave only works for certain TD's but yes, is true for some tanks, but for a JgdE100 (oh how I hate you) ain't no amount of camo going to save you, for a grille on the other hand, I'm OK with making them be a bit more cautious in how they position so I don't get uber sniped on prok by uber bush-fesst (extreme example but one case). Many people have said scouts are useless because of wheeled tanks for instance and can no longer spot to the same leve, well the camo reduction may be a way to introduce them into a mechanic that levels the playing field a little and gives them an edge in other ways (just off the top of my head) :)  That's becase I make generalising statements rather than go into the nitty gritty case by case example that would not only bore people and people don't read, but we also answered previously. While some tank destroyers do indeed rely on the rammer, others do not. There was a look into tailoring equipment to each vehicle by its playstyle but the feedback was that was unpopular and people hated it even more on being told HOW to play. And if you don't have any bonuses or even limitations, then why bother changing at all? And so on and so forth. You have to stimulate and push people into changing, because if you don't, they won't. Not all tanks do play the same, nor should they be equipped that way. The plan was always to encourage diversity in play style and set-ups for players so that 95% of players (yes made up stat) use only 4 pieces of equipment (Unless they're f2p then it's 3 pieces :D).  

View Postgrasho, on 10 August 2020 - 12:01 PM, said: I’ve been think about Eek’s response to me, and I think it is suggesting new players are more likely to stay (and buy) if they had a better understanding of the game mechanics.   This got me thinking about my own experience when I started playing, and what encouraged me to stay.   Improving my performance by understanding the mechanics, role, equipment, maps etc. has never been a factor.  I still don’t understand all the mechanics after 93k games (for example, I’m a good scout player, but I’ve only just realised the significance of having a view range that is greater than 440m).   I stayed be because it was fun.
  I remember learning “don’t cross the centre line” on Prok in my (then tier 3) BT7.  But now tier 3 tanks never experience Prok: it is Mines, Himmelsdorf and Abbey.  We had map variation, which made the game fun.   The maps had hidden paths and unintended routes.  We could find those and exploit them.  It was fun.  Now all maps have hidden barriers forcing players into corridors.  That is not fun, it reduces variation.   Protection for newbies was missing.  Being able to rofl-stomp was considered a good thing.
  Unbalanced maps. It was never a problem and sometimes you gained, sometime you didn’t.  Murovanka’s magic forest was brilliant, sniping from the north or manoeuvring and using the dips in the south to flank the snipers.  
  Scout matchmaking.  You haven’t lived until your tier 4 light destroys a tier 10 heavy.  It also taught you how to handle lights so you could avoid incoming shots.
All of these examples can be grouped together as “variation”.   There are many more examples of how the game was fun and kept me hooked (and spending).  Those fun factors were all removed by successive “improvements” and the game is becoming more “corporate” (for want of a better phrase).  It has become consistent, predictable, technical, bland...   If you want to attract more new players and retain the old players, bring the variation back.

eekeeboo: You are right in some of your statements, but I think I already answered this about needing to be able to attract new audience and not just rely on the same audience which over time has changed in itself. The game environment and F2P games are now very different to what they were and people expect very different things. Unless you're an old school WoT player, in which case some players like nothing to change.  

View PostMedics_Gun, on 10 August 2020 - 12:08 PM, said: Never seen before WG Staff and moderators defending a decision so hard. You guys are trying to convince the majority of players that changes were necessary and absolutely useful. Necessary and useful for gameplay, for new players, for veterans, or for company's income? Imo, equipment-2 is nothing but a desperate trick which currently works as a boomerang. The whole update is a bad joke full of lies and illusions.  I wonder if the CEO and his advisors are looking already for a new job....   

eekeeboo: You should look back at some of my earlier work. This is because I and we are trying to explain the situation to people who are asking questions or may have it wrong. Before I moved on from community manager you would see me here far more frequently doing what I'm doing now, simply put, I will give you answers, whether you like them or not and give reasons for the change so you can understand why it's happening. It is then up to you whether you accept them or not, for which my job is to try and get you onside and understand it and accept it and help you, but at the end of the day, this is a personal decision and we can only do so much. This is the nature of community management and relations :)  

View PostRamDass, on 10 August 2020 - 12:22 PM, said: So new week new narrative. Like was predicted last week the argument is going to be only a small percentage are dissatisfied with the amazing patch on EU servers.   If you are so sure of this why not just do an in-game survey for all players? That will giove you the statistics you need. Of course you won't do that though, will you?   Irrespective oif whatever the personal opinion of EU wargaming staff and shill accounts, the deciding factor is, and always was, the RU player base.    Personally speaking, I would disregard any feedback you get from staff here, it's all conjecture anyway, and wait to see what the actually WG decision makers in Minsk decide to appease the Russian players.

eekeeboo: Because someone has to then go through millions of survey results, you don't do this in any data gathering unless you're collecting population data. You collected target and representative samples that represent all demographics of your playerbase and test against your hypothesis and your other sampling techniques like feedback gathering from platforms. Not new narrative btw, just new staff visiting for the first time in a long time.  

View PostRagnaguard, on 10 August 2020 - 12:50 PM, said: u seem to defend their side way more than an average player.. maybe u have to propose a better way then... cause in my eyes every try is better than no try at all... or u saying cause  some players will have the alternative accounts the poll will be so off? let WG decide the accounts that will send the survey randomly... has been done again in the past.  all my years of playing this game i never  seen a proof of what WG states its true (not even the names of accounts that r banned is presented to us (just a "1500accounts banned, huraayyyy" thing). where is the transparency? they only relaised 2 great mistakes (1st rubicon AFTER ALL streamers  pointed out , and 2nd preferenciall MM AFTER many players refunded their credit cards).. so once more, if u got any better ideas better present em.. at least will make u seen as one who actually tries to help 

eekeeboo: Please refer above, people like Homer tend to understand data and have many people explain why surveys on just platform are not effective. As soon as you rely on single platform feedback you get the "You only listen to X player, you're ruining this game!". Let's say every player on EU all agreed suddenly to come to the forums and all said the exact same thing, that's still not every player on every server.  

View Postgeekuma, on 10 August 2020 - 12:51 PM, said:   Dear eekeeboo,   While your answer was to ibrox3, I want to notify one thing, which I also wrote to the Bugs and Technical Issues thread (under the GUI Equipment). This preview feature you mentioned, is indeed very handy and I like it a lot. My sort of an OCD-ish love for figures, numbers and classifications is very happy about the numerical values and the extra details in the hover-over.    Unfortunately there's one but. The but is that this window-shopping is possible only, if a player has enough credits or bonds to buy the equipment. If a player doesn't have enough credits or bonds, he/she won't be able to preview its effect on the tank either. I'm sure you understand, why people would like to preview also equipment, which they at that moment can't afford. The standard ones (credits), the bounties (credits) and improved equipment (bonds) - all of them.  Edit2: I have to make a factual correction here. It is not possible to window-shop any equipment, even if there is enouch credits. The equipment slot has to be empty, thus dictating removal of existing equipment. Dear WG, please change this, that a player can test-fit any equipment as they wish, and the changes are applied at the end. You know, the same way one can test-fit different camouflages, emblems and so on in the Exterior window. That would be actually practical and improve the gaming experience.    Equipment window-shopping2.png   While it's nice to do window-shopping for all the obvious reasons, it also gives a short-term target to save credits/bonds up for this certain kind of equipment, don't you think? :-)    gl&hf,  geekuma    Edit: Corrected my mindflow induced English, and added a link to my related post.  Edit2: 11/8/2020 Added updated information based on findings. Screenshot updated. 

eekeeboo: Thanks for this, and it's something to look at it in the future, but this is where and why you're asked to accept your loadout before you buy, I understand if you've already kitted out this isn't much help to you, but I believe you can also see the changes another way but I need to check if it's the same from earlier tests. Also... is it too soon to say convert gold to credits? :trollface: 

View PostRagnaguard, on 10 August 2020 - 12:53 PM, said: also , this thread has more than 1k responds (much more if u add the where my equipment gone thread) and WG still has shown no signs of even identifying the problem... any further comments on that?

eekeeboo: 1k responses and how many actual respondants?  

View Postgrasho, on 10 August 2020 - 01:37 PM, said:
Someone did suggest a few days ago that WG would quietly start removing posts. As a lead moderator in my employers forum (before I retired (aged 50 :teethhappy: at Christmas) I agree it can be acceptable to removing offensive posts.  If they are removing posts that are off-topic, I would be a little concerned, but it could be acceptable.  If they are removing posts to hide discontent or skew the narrative, then I would consider that very sinister and destructive.
  Criticism is a good thing if you want to improve.

eekeeboo: I'm sure you can see by the number of critical posts from the same people, that there's no "censorship" only actual forum rule enforcement :). It's why when posts are removed I still quote and warn people or just go "boop of nope".  

View PostSesrex, on 10 August 2020 - 01:43 PM, said: It was suggested in the other thread (Current Update/Feedback) on the 6th of August. And hey presto it was correct:   Not a hope. The plan will be as follows:   Hide for a few days while the initial player backlash subsides. Continue to use shell accounts (50 games 5000 forum posts) to try and get the narrative back on track and post positive things about this trash no matter how obvious it is. Send in the moderators after a week to dish out punishment warnings, for criticising the patch (Just use any reaosn, criticisng WG, not relevant to the topic, take your pick). Wait another few days then quietly begin deleting entire posts that made relevant points about how bad the patch is Take a decision on what to do next based on the RU player base as the EU department are inept and incapable of reporting to Minsk how people really feel about this trash.     http://forum.worldoftanks.eu/index.php?/topic/749450-update-110-release-general-feedback/page__st__460__pid__18005704#entry18005704

eekeeboo: Be busy being elsewhere and catering to more than just the forumsActively plan other events like gamescom onlineReally? What's the point, that has no voice anywayModerators are here all the time enforcing rules. I'm sorry I and others are busy, but I simply have a lot to do and none of it actively requires me to be on the forums or replying. Feedback was already gathered and sent... twice.      


eekeeboo
Equipment 2.0 Is Here!
arrow
12.08.2020 20:33:45
 
Subject: Equipment 2.0 Is Here!
Link on message: #18020812

View PostgunslingerXXX, on 10 August 2020 - 09:20 AM, said: Thank you for commenting.    I find it odd that none of the CC's that I've watched mentioned that for example 30 demount kits is a bit low for players with large garages. I find it a bit odd that none mentioned (that I'm aware of) their opinion about bino's etc. not free to move around anymore. I find it odd that none mentioned that for tier 8+ lots of equipment units will become more expensive.  When I notice (in my perception) odd behaviour I quickly think other things are happening/being manipulated. Maybe I sould be less critical. I can assure you this is not about spreading misinformation (at least not on purpose)

eekeeboo: Hello, I believe the ones I've watched did bring it up, but for the most part they only reply if prompted for this. Many of the contributors actually don't mention it because they don't need them and will already have purchased them or just keep their set up. I know many people are currently wrapping their heads around the content and making sure they're well informed before potentially having to do guide videos twice :)  A few mentioned the binos in that "It's not good for free to play players.... but...." or something to that effect, but for that is usually followed by "I like the ability to move them in slots for free" and highlighting the way if you are smart you can make credits and looking at ways to maximise builds. I appreciate that you may seem this, but many content creators are indeed just trying to figure everything out before making a statement. But if you watch their streams a few have already settled into a rhythm with the new equipment favouring loadouts that suit their agenda (like dpm farming or spotting for 3 moe) etc. Hope this helps.  

View Postdasdon, on 10 August 2020 - 10:03 AM, said:  The game companies that survive are the ones that are also not afraid to monetise effectively to stay alive. 
heres the rub tho you havent been effective and its plainly showing now. this game is in the terminal decline stage now. by that i mean theres no new players to replace the old and the bored so what do we get a grubby money grabbing company that tries to bend its loyal supporters over a barrel to extort every last penny, and for what? wargaming has been laughing all the way to the bank selling us crap pixel tanks for the price of a real game and we keep falling for it.
mind now one day when wargaming is a stain on your shoe your going to realise crap i gave them 1000s and i have nothing to show for it.well maybe a teashirt at best saying i got scammed by a greedy company once.
 

eekeeboo: Whil you say haven't been effective, not many F2P games make it 5 years, let alone 10, let alone the size of tanks and publishing other titles. You say not effective, but by what standard, there's plenty of figures and numbers that say otherwise. I don't know of a single game ever, that after 10 years has not seen decline, if you have any knowledge of game development and life cycle you will know that this is natural and things like rejuvenation and targetting your game for different segments and ensuring you're able to cater to new audiences easier by checking the main pain points for people who install and play less than 10 games (for instance). Loyal supporters are not always supporters, supporters are people who are invested in your game both in time but money. For many people their invest time and expect everything in return without spending a penny. You can cater your game to them, but you should not tailor your game to them, just like any business. While you say selling "crap pixel tanks" that is your judgement on lack of value, many people I know see it as spending money on time they would have otherwise spent on models, or other hobies and past time. And your final statement gives a solid insight into your mindset, I wonder if you have any large corporate experience?  

View Postgeekuma, on 10 August 2020 - 10:19 AM, said:   Thank you, eekeeboo. I always appreciate it, when I get feedback from staff or community members :-)    I am not disagreeing with the fact, that every business needs to make money. I am disagreeing with the business decisions, which have unfortunately destroyed the reputation of Equipment 2.0. After these few days of playing I have really gotten into liking the new equipment to play with. They really add new and usable options to the game.    Because it could have been made in a more player-friendly way. I have suggested the alternative approach: replace all the equipment on players' tanks with the best equivalent and give players the remaining difference in credits back as credits. That would have helped with the acceptance of the change and the credits on the saldo would have encouraged more active in-game economy. It's just like in the real life: when governments give tax-payers tax returns, tax-payers are going to feed that money back into the economy and boost it.    Making Binoculars and Camouflage net fixed equipment, and therefore forcing users make more purchases has also caused a lot of bad blood in the player base. There has been nothing wrong with this solution for 10 years, so why change it now? Creating different classes of Binoculars and Camouflage nets (like now has been done) was not forcing to change them into fixed equipment at the same time.    And lastly, the measly number of 30 Demount kits in return to player... That literally feels like an insult to all of us older players with a lot (more than 10) tanks. We have spent a lot of money in the game over the years, and this "gesture" just makes us feel very unappreciated. It's almost like Donald Trump's recent phone call to billionaire and major Republican supporter Sheldon Adelson, where he was complaining not receiving enough support (he has been donating at least $100m to Trump's re-election campaign). While it's a nice idea to help new players to get into the game, the execution of this idea has slapped the oldest and most loyal players straight onto their faces.    Edit: As a business analyst myself I know there has been a lot of Excel woodoo and shiny PowerPoint slides being tossed around before making those business decisions. And to me it seems that whoever made the decision, just simply doesn't understand the player base. It does not help a bit, that on paper no player is losing any credits (because of the replacing gear and the resale value of them). My suggestion above would have also been performed with the exact same number of in-game credits, but it would have boosted the in-game economy instead of stagnating it and causing rejectful feelings in the most loyal player base. It is still not too late to change this. There is a ton of equipment still waiting to be demounted in the next patch, there is still time to withdraw the bad decisions, there is still time to say sorry and try again with a better attitude towards players. I can only hope, that someone in the management with a big enough tie will listen to this and show some common sense. Making players like the game will make them pay for it. Trying to force players to pay for the game will make them disappear. Simple as that.    I want to repeat again, that I am not blaming the WG foot soldiers, like developers, coders, testers, customer support or community members for any of this. You guys have the unpleasant job of taking the heat from the player base and trying to explain things the best way to angry players. Sterkte, as the Dutchies say.    gl&hf, geekuma    Edit: Corrected some English and added one more paragraph. 

eekeeboo: The problem with "best equivelant" is that they are not best for everyone, some people really do want other items. Sorry for jumping to the point but I am past the time I should stop and am just scouting the forums and replying in off time right now. I hope you're still having fun with the equipment. While you see no problem with the camo net and bino issue for 10 years, I can assure you if there was actually no issue, then it wouldn't have been touched. Quite seriously if there was nothing wrong with equipment and it was perfect. We would not have spent the time, energy and resources changing it for as long as we have :) And for the 30 demount kits, this is as I mentioned (not sure if here) there's a number you have to go with on averages, at which point it's never ending and you draw a line somewhere or you just make them pointless. People can get them easily and for free if they so choose.  And while I appreciate your view point, I'm sure you can appreciate with your industry knowledge, that sometimes decisions have to be made that can aggrivate some parts of the players, risking the benefit to many others. For instance, there's a system right now if you look carefully into the exchange where some and many players make positive net gain on credits (which i'm not going to share for obvious reasons), while some will lose out, they are by far no where near the majority :)  Again I wish you continued fun in the game and I will slack on the forums and spend my time on other places these days due to more responsibilities elsewhere :)  

View PostBRONSON1972, on 10 August 2020 - 10:32 AM, said: Well you just proved how out of touch you are with the core of your players, the ones who played this game a lot, for many years and were happy to spend money on it, you have taken a big dump on all of us, not one of my clan is happy with the changes so that's 99% unhappy (allowing 1% for those absent or lying) , when your new players try the game, get bored, don't spend a penny on it and leave, maybe then you will realise what a mistake you made, I just hope I am around to see it.

eekeeboo: Me in particular because so far nearly ever point of feedback I've seen I already predicted months ago :) But if you mean overall, it's not being out of touch but making the decisions to help the game survive longer. Can you please tell me exactly what and how many of your clan don't like? Because 99% is interest statistic for a number of the average clan and the amount they will dislike on equipment.  

View Postgrasho, on 10 August 2020 - 10:39 AM, said: Eek   Thank you for taking the time to engage with us. It is appreciated.   I generally agree with a lot of what you are saying:  new content is good and you cannot please everyone.  I have been having exactly the same conversations with my customers for a decade.   However, what WG appear to be missing is that not all change is good, and some change causes unexpected pain.  All we want is for that pain to be taken away and the destructive changes removed.   You keep saying demounting for gold is not a problem because we now get free demount kits (whilst charging a million or more for them :facepalm:).  Demount kits are a powerful tool to achieve the Equip 2.0 aim of more diverse setups.  Yet you ration them, actively discouraging players from changing.  Players need a regular and consistent supply of demount kits (or a number saved) to help achieve WG’s aim.  Forcing players to choose between gold (a cost), destruction (a cost) or hoping for a mission (frustration or luck) when they realise better equipment is available will discourage change.
You say you want to move in the direction of the majority.  Again, a good idea.  Yet every time you move towards the majority, the number of players reduces.  Maybe your methods for feedback are failing to identify negative factors?  For example, at the weekend, I was surveyed (would I recommend the game?).  I gave a negative answer and the survey closed.  As an individual who has conducted customer surveys, this was surprising.  The survey provided no useful feedback for WG.  It would have been more valuable if it then asked why my response was negative.  This makes me wonder if your feedback methods skew results so they favour positives and ignore negatives.
You know my other gripes and they are not particularly negative towards Equip 2.0 (as we English say, c’est la vie) but are around unfair loss , how the changes work against the Equip 2.0 aims, and how you are trying to achieve uniformity and compliance (something that discourages fun).   I will finish by highlighting one of your quotes (and please do not see this as cherry picking, but a practical example).   And while you can have fun playing a tanke the way it's not supposed to be played, you should only do this when you know HOW, a player with less than 1k games who doesn't know spotting, camo or armout mechanics yolog scouting on Prok is going to rage more than a person who knows how it should be done. There is a point when you can get away with it, for yourself after that many battles you know how it should be done, many do not.     I was that player. I had hundreds of BT7 games when I started playing WoT, whizzing around Prok trying to scout and failing hard (we did not have the “last seen here” markers and viewrange drawn on the minimap).  I did not rage, I did not complain, I was not discouraged.  I leant not to cross the centre line until 8 enemy had died, at which point I could devastate the rest   Failures are more useful than successes.    

eekeeboo: Hello,  Any time, I know my answers won't always be popular and I can seem harsh at times, but that's my blunt Yorkshire way and that I'm usually here in rushed moments while neglecting other parts of my work (or on off time like now). And you are very right about not all change is good, but sometimes necessary non-the-less, especially in business.  And while it seems like "rationing" the average player is not likely to need the amount of demount kits made readily available, 30 may seem low, but I can speak from personal experience having bought as many as I could for credits, I've used 2 since the changes. That's how little I've changed my set-ups since the update. And no matter how many you give, it's never enough until it's too much, and that's where you have to draw the line where you keep things reasonable and don't destroy the economy of them and their value, this has been done in the past for some items and you need to avoid it.  Can you specify the survey, we've given a few at the moment and feedback is more than just surveys. We use those, platforms and CM feedback, the responsible people will spend time in streams and blogs and will look at the opinions from people then there's a large process of putting it all together and decisions are then made on what to do and if anything does in fact need doing. Negative answers are checked and noted, but for the most part there's even more checking into that feedback on... is this player a supporter or someone who is just giving negative feedback until they get free stuff? etc And I very much see your point with your example, I too was one of those people, but the amount of people like us who stuck around during the "hardcore" days are not as plentiful. The game environment and ecosystem has changed since those days. Players expect different things from days gone by and require a difference experience. If you see the main reason for most of your new players leaving is X Y and Z, then you should act on those while natural player churn continuesm, trying to bring in new blood before you run out of your existing player base, the staple of any game life cycle :)  

View Postvanderkat, on 10 August 2020 - 10:41 AM, said:   Nit-picking over the accuracy of fractions of a percentage does not negate the point of the comment, though.

eekeeboo: It is important in that it highlights the difference between "all 99 people" vs "all 20/25" people. And did all 25 speak to you, did they all say the same, have all 25 logged in, or is that more like... 9? Of those 9 have they all said the exact same thing? Or did they have their own opinions and points? This is the difference in feedback, and why it's important to be specific in what you say.  

View PostAngryObnoxiousOtter, on 10 August 2020 - 10:41 AM, said: The vast Majority in my clan are also extremely unhappy. The map and ping changes are the biggest gripe and highlights how detached the devs are. There are changes that no one needed or asked for,  ever!!!! Golden rule If it's not broken DO NOT FIX IT

eekeeboo: Map changes are a bit different as they're mostly done on stats and battle data than requests. The communication system I'm sure no one in your clan asked for, but I can tell you for a fact many people have for a long time asked for changes in the ping system ability to ask for help, asking for the mini map to be easier to read, more usable in battle, make it more prominant for new players and so on and so forth. You've said yourself during streams, many people don't use mini map, now they're quite possibly more inclined to do so.  

View Postgrasho, on 10 August 2020 - 10:58 AM, said:
Hey, if WG can claim a 10% discount is “slashing prices” and having to grind to Tier X is “making it easier to earn bonds”, then I think the 99% is a perfectly acceptable calculation using WG’s standards as the benchmark. :teethhappy:

eekeeboo: You can Slash the price on 1 target, or you slash by hitting multiple targets. Just a note to remember.  

View PostBRONSON1972, on 10 August 2020 - 11:00 AM, said:   85% of comments on here disagree with you I think, sorry if I might be a % or two out.

eekeeboo: Out of those 85% how many are the same people?  

View Postgeekuma, on 10 August 2020 - 11:10 AM, said:   A statistical fact: 92,7% of people who use percentages to back their claims up, pull that number out of their hat. Or a sock. Or a belly bag. Whatever people like to wear and pull things out from. :-P    gl&hf, geekuma 

eekeeboo: 60% of the time it works every time!          


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 20:04:58
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020740

View PostSesrex, on 12 August 2020 - 05:03 PM, said: Actually Equipment 2.0 was trash and you know it.  Let's not forget Communication 2.0 and the map nerfs.    

eekeeboo: Communication 2.0 is not perfect but has been majoritively well received, 2 main complaints that are already in consideration for change are the sounds and the limitations in some game modes. Map nerfs? I believe you mean rebalance. And while you believe it is "trash", again it doesn't make it true for all, right above you are 2 people saying they like it. 


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 20:03:06
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020736

View PostErwin_Von_Braun, on 12 August 2020 - 04:57 PM, said: I like Equipment 2.0, I like the idea behind it, I like the various options that are available to me - however, the implementation was a farce. So, I'll ask you again then, seeing as you ignored my question in the dedicated thread. Why should I have to spend my resources to facilitate a change they you (WG) have made?  

eekeeboo: You don't "have" to, it's a choice, you can very well keep everything the same if you so choose. But any game changes, any online game changes, tanks was one of those unique instances that large balance changes did not require large reworks and investments from players. It is rare it happens, and when it does, it's not a bad thing. Many people demand new content, which has not been provided (I know it's re-worked but still new) then there are many who get to experience playing the game more now. As a live service you should know that any time the game could literally turn upside down, but it doesn't to try to keep people playing. You always have a choice.  

View Postevilchaosmonkey, on 12 August 2020 - 04:57 PM, said:   Boots have a two for one on hearing aids, suggest WG rush out and buy some.  It doesn't take a year of data collection to know the huge mistakes you've made and then singularly fail to act on them. Name a major decision that was corrected in say 3 months?  I challenge you.   edit:... that made it on to live.... (because you'll just name rubicon).

eekeeboo: Luckily my ability to read is not determined by my ability to listen, but thank you for your promotional activities and sharing your knowledge of current events. And it does require data collection if your playerbase is as big as Tanks and not everything is a mistake just because an individual or less than 1% of your playerbase say so.  Major decision corrected? You mean new balance back to the drawing board? Maybe the attempts to balance the EBR? Or perhaps the giving people free premium time during time of crisis and economic troubles and giving discounts on premium tanks? Perhaps giving free stuff during anniversary events and keeping as much content as possible for people to play when many had a lot of spare time. Perhaps the Tankfest online planned and carried out in weeks after last minute cancellation? Maybe the donations to the tank museum.... Challenge complete and that's what I'm willing to type out in less than 2 minutes. 


eekeeboo
10 Days With Tanks = 10 Days With Free Premium
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12.08.2020 19:57:17
 
Subject: 10 Days With Tanks = 10 Days With Free Premium
Link on message: #18020718

View PostErwin_Von_Braun, on 12 August 2020 - 04:47 PM, said: Ahh, WG staff are still here then? Would you care to respond to the legitimate questions being asked in the Equipment 2.0 thread?  

eekeeboo: I hope you appreciate I don't normally come to the forums these days let alone at this time of night (I am far too busy with other platforms these days and I already answered stuff in other threads).  

View PostHammerhead20, on 12 August 2020 - 04:50 PM, said: They still here just to remove posts which are against this 2.0 equipment fiasko...   This is the "best" what they can do... 

eekeeboo: Actually I'm here to check in for the feedback and see the interesting contrast. I honestly expected better of you from your recent posts hammerhead. 16:58 Added after 0 minute

View Postclaude_vs, on 12 August 2020 - 04:56 PM, said: my english ist not very good but tanks for this game its not better  but  (make more map  not corridor map nerf ebr ), make campaign more easy maybe cross platform pc / console and a good training for the new player  

eekeeboo: Cross platform is not technically possible with a game this old and the way the game has been established, even newer games have difficulties and they don't have the engine, balance and player base issues WoT has :) - Feel free to give this feedback in relevant threads. 


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 19:54:34
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020705

View PostErwin_Von_Braun, on 12 August 2020 - 04:50 PM, said: I'm sorry ekee, but his point is valid - WG have  a reputation that precedes them when it comes to being open & honest with their player-base. None of us have to look for failure as it is staring us right in the face with Equipment 2.0 - the fact that none of your staff even acknowledges that there is a problem is frankly laughable.  

eekeeboo: No need to apologise, but my point still stands. A reputation is easy to destroy and tarnish that's true, but it's even easier if you're going to constantly look for failiure and say "See" when it happens. Like i've said, while there are some and possibly many here who do not like Equipment 2.0 I can assure you that's not the case for all people and there are a great many who like it. And that's because again, some people don't "want" to trust that we see positive feedback, because they choose not, or cannot see it for themselves, ignoring those comments on the forums or calling these posts shills and sellout etc. There is so much to gain from equipment 2.0 and the benefits it gives to people like new players, but many people only care about themself and what it benefits them, and only what is shown right in their face. 16:55 Added after 1 minute

View Postevilchaosmonkey, on 12 August 2020 - 04:51 PM, said:   Patronising drivel.

eekeeboo: It's a very polite way of replying the the statements made. 

View PostStahanoW, on 12 August 2020 - 04:52 PM, said:
I already re-equipped my whole garage (200+ tanks), and I only spent extra 1kk credits, while I still had 20+ Demount Kits from the 30. :| I was able to send some High-Tier equipment to the depo for free (40+ optics, 40+ GLD, 40+ Binos, etc), sold them, get some profit back. I bought these stuff long time ago, and I doesn't really need to store them for years, so yeah.

Nothing really changed to be honest, I used some of the new equipments on some of my tanks, but generally I sticked with my original setups, just changed their positions.

eekeeboo: Quoting this reply, for you evil, people who take the time to actually look into the changes more see that if you're smart and actually take the time to look, there's a lot of people who can make credits. 


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 19:52:20
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020697

View Postevilchaosmonkey, on 12 August 2020 - 04:45 PM, said:   And we're supposed to take WG seriously after your rant?   As for the last part.  Pull the other one, it's got bells on it. The one thing WG never do is listen, the people that form it are too egotistical to do that.  

eekeeboo: There is a difference to listening, and acting on what you hear. This is a fundamental difference many people forget. You listen to as many people as you can, you then decide on the best interest for all and what can be done with causing the least harm to your own interests and that of the people in your service. IE you act in the best interest of your company and the customers you serve. You do not act in a knee jerk reaction to tones used in certain parts of the community that are not only heavily biased in their opinion but also can be easily biased in reporting. That's why data is important. 


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 19:50:33
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020690

View PostFlint_74, on 12 August 2020 - 04:39 PM, said:   What, you mean like the poorly implemented farce that was Equipment 2.0? That's gone really well so far hasn't it... for WG at least, though not so much for all those in the player base that got ripped off YET AGAIN because WG just couldn't help themselves and so they deliberately converted almost all installed equipment on vehicles of Tier 7 and below into class 1 kit that ONLY works on tier 8+ vehicles, thereby forcing players to either have to uninstall and repurchase expensive equipment or effectively not be able to use their under-equipped vehicles in-game anymore.   And while we're going there, should we then look back and go through all of the other PR disasters WG have accidentally or deliberately inflicted upon the playerbase in recent years, mostly in the name of fleecing the community out of more and more cash/gold/bonds/coins/equipment/whatever by whatever underhanded tactics the company has dreamt up, or would that public exploration be too painful, time-consuming, and/or administratively inconvenient?   As it is, it seems to me, and, judging by the strength of the repeated complaints being made here on this forum, apparently to quite a considerable portion of the increasingly more vocal part of this community, that even when the right people with the right skills are in the right location and have the right access to the right data and information that things STILL don't always work out for the best within WoT; and so given this fact, maybe, just maybe, WG need to seriously reevaluate their business strategies and strongly consider alternate options, because their current methods are routinely leaving them looking increasingly disorganised, underprepared, and unprofessional in almost any situation, let alone in response to something as serious as the (intermittent) loss of internet connectivity within the country in which one of their key offices is located.

eekeeboo: I would like to point out A) In your opinion - equipment 2.0, I know of many people who are of the opposite opinion, many say "It would be nice if..." of course they do, it's not that they hate it, the happiest person in the world is going to say "It'd be nice if you can give this extra free stuff..." Because it would indeed.... be nice, you don't get what you don't ask for.  If you took the time to look into the changes, the update and even had the patience to further review the changes you would notice something peculiar in your statement, even false. Simply put, some people will indeed lose out, for the most part if you actually look at the changes, many people will gain, it's down to the person. And losing credits you can earn for free..... You either change the game and try to keep it fresh and alive, or you keep it the same forever because people don't like change and let it nectrotise.  I would appreciate you to actually go through these events you call as "disaster PR events", please feel free to provide some, what you state as the world ending, game destroying, community violating events are simply monetisation elements you can join in, or you can leave. The results speak for themselves though in terms of monetisation and where World of Tanks ranks for a game its size.  The forums do not represent the entire playerbase, they represent a part of. And I'm reading the forums and not all of them say the same, don't get me wrong, there are a great many saying similar things, but there's also an immense amount of "me and all my co-aggrieved" - forming less than 100 players at best, all agree (which there hasn't been) that this is the wrost thing ever and all tens and millions of players who played recently all say the same thing (which they haven't).  I would like to point out your claims of lack of preparation fall short when you look towards 2 fully remote tournament streams for the first time in the history of WG across 7 countries, we ran and orchestrated the largest British Musuem online event there has EVER been (Tankfest Online), we released Twitch Drops for the first time and are planning gamescom online, all the while remote working and not once dropping a piece of content until very recently despite the chaos going on in the world since Christmas. If you took even a small amount of time to consider the implications of what's going on right now, you'd see how naive and ignorant your last statement is, this may seem overly harsh, but I am flabbergasted at your lack of understanding of what is happening in certain parts of the world right now. 


eekeeboo
10th Anniversary Act V Postponed
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12.08.2020 19:41:57
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020666

View Postfrange, on 12 August 2020 - 04:06 PM, said:   Sure sure. But the thing is - on the next whatever event like Steel Hunter - and then Halloween 2020 - and then Christmas - is there even an idea for me to be craving for that? With the statistic of all the events that have been the last years constantly getting bugged, postponed or canceled in the very last minute like so many others? Or it is just to pepare for another disaster making me dissapointed loggin in the first day of the event?   The thing is - if you want people to trust you - you have to be trustworthy. And with all these broken, bugged, postponed or even in the very last minute canceled events - it is pretty d*mn hard to trust what you promise.   Once is bad luck. Twice maybe. But third, fourth, fifth, sixth and so on.... Then you just cant call it bad luck or accident anymore. it is something else. Sheer incompetence - maybe?

eekeeboo: Some people are just untrusting because they are not secure enough in their own processes or understanding towards the ever changing world around them. I have played all these events and modes and honestly, I can count on one hand the number that were bugged vs the number that were released. You are putting a lot of bias on a very small sample size over the course of years (not even in a short time frame) and then applying this to everything in the game ever. Honestly put, if you are always going to look for a failiure, eventually you will find one.   


eekeeboo
10 Days With Tanks = 10 Days With Free Premium
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12.08.2020 19:36:51
 
Subject: 10 Days With Tanks = 10 Days With Free Premium
Link on message: #18020655

View PostMaximusFantasius, on 12 August 2020 - 03:36 PM, said: Well...knowing WG its probably always the opposite...sooooo we should be expecting that at the end of the month :trollface:   Thanks for the free stuff :rolleyes:

eekeeboo: You're most welcome and because you said the opposite... now it's never, I hope you're happy... you jinxed it :P :hiding:


vuque
Tanklarla 10 Gün = Bedava 10 Gün Premium
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12.08.2020 19:04:33
 
Subject: Tanklarla 10 Gün = Bedava 10 Gün Premium
Link on message: #18020597

View PostBagora, on 12 August 2020 - 03:38 PM, said:   eskiden günde 10 altın kazanma görevleri oluyodu maratonlar nadir oluyordu, artık altın kazanma olayını kaldırdılar direk altınla alınacak şeylerin kat kat fazlasını dağıtır oldular , etkinlik olarak eski wota göre çok daha iyi durumda ama eskiden oyunlar daha bi güzeldi be etkinlik olmadan kuru kuru oynadıgımız günleri özlüyorum 

vuque: Etkinlikler bize fazla geldi, kaldırın mı diyorsun şimdi? :D


Zapfhan
Neu-/Semineueinsteigerfragen? Die Com hilft.
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12.08.2020 18:55:50
 
Subject: Neu-/Semineueinsteigerfragen? Die Com hilft.
Link on message: #18020584

View PoststereoType64, on 12 August 2020 - 03:04 PM, said:   Meinste auf dem Excelsior wäre das was?   Also Ansetzer, Lüftung, Drehmechanismus?

Zapfhan:  Ansetzer und Lüftung sind ja eh "universell" der Drehmechanismus erlaubt etwas bessere Snapshots und macht es einfacher die gut gepanzerte Front zum jeweiligen Gegner zu drehen.  Alternativ ist auch eine Optik nicht verkehrt. Die Frage ist hierbei halt, ob denn ein neuer Spieler auch wirklich den Nutzen davon hat. 


Gepard_PH
10th Anniversary Act V Postponed
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12.08.2020 18:53:54
 
Subject: 10th Anniversary Act V Postponed
Link on message: #18020580

View Postfrange, on 12 August 2020 - 05:10 PM, said:  Please tell me how successful the Halloween Event 2019 was and how happy people here were about it - and how happy people are here about Equipment 2.0 and upcoming Crew Changes. Can you hear the tears of joy on the forum about those?

Gepard_PH: We heard each and every player who was disappointed about Halloween, and our team was disappointed too that we couldn't deliver it on time. But my point is, it's not a good habit to express YOUR opinion starting with "we" or "everyone" as if you just couldn't say "I". I don't know, it's even less typing! No one is taking any of those "we" and "everyone" seriously. We all know it's just one person speaking no matter how big and important you want to make your opinion seem to be. So just be honest and straightforward next time, say "I don't like it" or "I am sick of hearing excuses" and you will be heard.

Speaking of which, these are not excuses, it's how things are. You deserve an explanation, it's not to make you happy because it's hard to be exactly delighted when something you were looking forward to was postponed or canceled. But at least you can understand why it happened. 

View PostDesyatnik_Pansy, on 12 August 2020 - 05:33 PM, said:   As I understand: -Halloween event was eventually cancelled as the scope of it meant it ended up far exceeding the planned release date and, coupled with issues with the mode, meant it was better to simply cancel the event than wait an extra month or so to put it out well beyond Halloween -CW Dawn of Industry was delayed due to DDoS Attacks. WG Either delayed the event until it stabilised or released it while undergoing connection issues, they chose the lesser of two evils -Anniversary Act V Is delayed for a whopping 5 Days (as we are apparently getting it on the 17th now) due to a political situation in Belarus   Is waiting almost a week really that hard? Is the situation of other people in the world really not that important to you over an event in a video game?

Gepard_PH: Yes, that's exactly what happened with Halloween and CW event.
I hope the situation is stable enough and we can have Act V on Monday.


Actinid
Questions / réponses N°5 (fin Juin)
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12.08.2020 18:52:37
 
Subject: Questions / réponses N°5 (fin Juin)
Link on message: #18020576

View PostSilmuss, on 12 August 2020 - 01:47 PM, said:
Je confirme j'ai moi aussi les mêmes filtres qu'avant la mise à jour

Actinid:  Je viens de vérifier moi aussi. Je suis quasiment sûr que ce n'était pas un mod. Je me renseigne et je vous tiens au courant. PS: la Q/A est en cours de préparation =).


Dwigt
10th anniversary
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12.08.2020 18:42:20
 
Subject: 10th anniversary
Link on message: #18020552

View PostShell2Kill, on 11 August 2020 - 06:38 AM, said:
Absolutely, but they say that they won't be able to post updates about the upcoming act. Yet, they were able to add a tank offer this morning. Just confusing.

Dwigt: The devs in Minsk handling the anniversary operations had internet issues like it was described in the article. The tank offer are regional offers that are mainly handled and scheduled from the regional office in Paris.  

View PostShell2Kill, on 12 August 2020 - 03:26 PM, said: Sunday, you sure? I thought I read on WoT express that it'll be on Monday the 17th.

Dwigt: The in game pop up says it's coming on the 16th but I guess in the end it will depend on the situation in Minsk. 
 


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