10th Anniversary Act V Postponed

eekeeboo: There is a difference to listening, and acting on what you hear. This is a fundamental difference many people forget. You listen to as many people as you can, you then decide on the best interest for all and what can be done with causing the least harm to your own interests and that of the people in your service. IE you act in the best interest of your company and the customers you serve. You do not act in a knee jerk reaction to tones used in certain parts of the community that are not only heavily biased in their opinion but also can be easily biased in reporting. That's why data is important.