Developers posts on forum

Trevzor: Hey there,   I did a quick look through your ticket history and can see that the last communication you have sent us regarding any connection issues was before the infrastructure and IP change.   Unfortunately, that information is now irrelevant. This is the reason I had removed the other threads regarding connection issues. I can not gather adequate data for connection related issues via the forums.   If you are continuing to experience connection problems, please do submit us a new ticket so that we can begin tracking your issue fresh, as opposed to in a ticket that is spanning all the way back to November.   Clean, clear, and concise information is the only information I can use to escalate any connection issues.   Telia bashing is fun, I am sure, but not very helpful.

Quemapueblos: Sorry if I was unclear, 25% discounts will not reduce the number of 50% discounts. 25% DISCOUNTS ARE BEING OFFERED IN ADDITION TO THE 50% DISCOUNTS.    This week we are offering both Garage Slots and Crew Skill Reset at a 50% discount.   And Happy Pi Day

Quemapueblos: Sorry if I was unclear, 25% discounts will not reduce the number of 50% discounts. 25% DISCOUNTS ARE BEING OFFERED IN ADDITION TO THE 50% DISCOUNTS.    This week we are offering both Garage Slots and Crew Skill Reset at a 50% discount.   And Happy Pi Day

Captain_Judo: This is a reminder to all teams to submit your team's roster for approval. There are a few dozen teams that remain in "forming" status and we're only a few hours away from closing registration.   Once again, please submit your roster for approval now

Captain_Judo: This is a reminder to all teams to submit your team's roster for approval. There are a few dozen teams that remain in "forming" status and we're only a few hours away from closing registration.   Once again, please submit your roster for approval now

GeneralDirection: RSVP!

GeneralDirection: RSVP!

GeneralDirection: RSVP!

Laera:  

Laera:  

Laera:  

Laera:   We'll be posting a list of clarifications soon. In the meantime, if you have specific questions please contact support. My poor mailbox got slammed last night and I simply not answer everyone individually.    Fixed the duplicate of Modified Tracer Display (case-by-case basis) in the initial list. 

Laera:   We'll be posting a list of clarifications soon. In the meantime, if you have specific questions please contact support. My poor mailbox got slammed last night and I simply not answer everyone individually.    Fixed the duplicate of Modified Tracer Display (case-by-case basis) in the initial list. 

Laera:   We'll be posting a list of clarifications soon. In the meantime, if you have specific questions please contact support. My poor mailbox got slammed last night and I simply not answer everyone individually.    Fixed the duplicate of Modified Tracer Display (case-by-case basis) in the initial list. 

Trevzor: Tankers!   In line with the change to the IP structure of our East coast servers we are changing the way that information regarding player’s connections will be collected. The old thread has been put to pasture to make room for our new method of information gathering.   We all know that high ping rates and packetloss is a problem for all online games. We at Wargaming are just as interested in lowering the ping rates and reducing the packet loss as you are.   While we do enjoy looking at screenshots of pingplotter reports, these provide us absolutely no tangible information to use to escalate any issue regarding connection towards our head office.   Information that we require to escalate issues regarding connection problems is as follows: A pingplotter report lasting 15+ minutes Your WAN IP address, obtainable from http://www.whatismyip.com/ Your ISP   The IPs for our servers are as follows:
162.213.61.82 for World of Tanks West
162.216.229.21 for World of Tanks East   Gathering this information and sending it in attached to a ticket for Support will do much more good than a running thread bashing Telia in the forums.   Once we have this information, we may ask that you perform some connection maintenance and send us a new report. This is so we can get the cleanest possible reports to then use to escalate the issue to our head office. Failure to perform these maintenance steps will neither help you with the issue nor help us gather information to escalate the issue.    TL;DR: We want to help you Screenshots tell us nothing Send in a ticket with the requested information to Support Follow any directions we send to clean up your report   Doing these things will help us address situations much easier. This means that problems could be resolved far quicker than they currently are being resolved.

Quemapueblos: As mentioned last week, 25% discounts are not replacing 50% discounts

Quemapueblos: As mentioned last week, 25% discounts are not replacing 50% discounts

Quemapueblos: Surviving is going to be extra fun if you are driving a tier VIII as well!

Quemapueblos: Surviving is going to be extra fun if you are driving a tier VIII as well!

Major_Rampage: The event does indeed end on Tuesday the 18th.  Our wonderful content wizards are correcting this as I type this out.  

Major_Rampage: The event does indeed end on Tuesday the 18th.  Our wonderful content wizards are correcting this as I type this out.  

Content_WG: A renovada estação de recrutamento inclui um avançado Arquivo Pessoal e novas funcionalidades!
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Major_Rampage:

Because Stitch dressed as Elvis....

Major_Rampage:

Because Stitch dressed as Elvis....

Laera:  

Laera:  

Laera:  

Content_WG: Um pouco de sorte e alguns descontos de Ouro estão esperando por você durante o fim de semana!
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Content_WG: A bit of luck and some Gold discounts await you during the holiday!

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Major_Rampage:   It was not announced, other than an in-game announcement.  This was designed to be a fun surprised for those who were playing.     For more information on the concept of Random Encounters:  http://en.wikipedia.org/wiki/Random_encounter   Keep your eyes peeled,  you never know what might happened when you open the hatch of your tank...

Major_Rampage:   It was not announced, other than an in-game announcement.  This was designed to be a fun surprised for those who were playing.     For more information on the concept of Random Encounters:  http://en.wikipedia.org/wiki/Random_encounter   Keep your eyes peeled,  you never know what might happened when you open the hatch of your tank...

Quemapueblos: The rules don't strictly apply to the Commander. Ask all the good clans

Quemapueblos: The rules don't strictly apply to the Commander. Ask all the good clans

Hypnotik:  

Hypnotik: Recruits must be dedicated.  

Hypnotik: The new one is not activated yet. As the article says, you can expect it next week.

Hypnotik:

Hypnotik: Hey all,   So it looks like there was some issue with the game server itself which led to this, and I'm told it has already been taken care of. Battles should continue as normal for the rest of the night (and I see that they have already begun to do so).   If your clan was affected by this: Have someone that was in your battle submit a ticket to our support department - they are expecting these tickets and will be handling them as they come in. Include battle replays if they took place. For those of you wondering about compensation, please have a look at the Clan Wars Compensation Policy that was published at the beginning of this year.   -Hyp

Hypnotik: A technical failure is when there is a system error and the battle gets cancelled.  

Hypnotik: The Chieftain does have a pink horse on his desk.

Laera: Hi folks! It's difficult for me to keep up with both threads right now. Please direct any questions over here. Thanks! 

Laera:   Or ponies, or kittens, or well you get the point. 

Laera:   Or ponies, or kittens, or well you get the point. 

Laera:   Or ponies, or kittens, or well you get the point.