Developers posts on forum

KRZYBooP: Howdy Boom Jockeys! At this time there seems to be some server disconnects and issues that we are looking into. There is no ETA at this time but we are working on getting everyone back in the game ASAP.   

KRZYBooP:   Try the Borderless Windowed mode to see if that helps. 

Felipe6666Original:   Ahí lasm puse en una misma respuesta. No habrá otro "¡Mejorá tu tanque!" porque se trató de un concurso diseñado por la comunidad, no de Wargaming. En otras palabras, no es periódico.  

Felipe6666Original:   Lo que dijo IIPravdaII, puedes hacer lo que gustes en tanto se ajuste a las reglas y la categoría.   ¡Saludos!

DomoSapien: Funny enough, Pixel SerB is my Discord avatar.
If I channel enough SerB, maybe I can become SerB?

Also, forgive me for this observation but, in my opinion, your signature is in poor taste. Jambijon and 1984Bigbrother are great, keep in mind that the two of them are doing what Yoott and Dance were doing with a dedicated eSports team at their disposal. If Yoott and Dance wanted to move to Austin, they would have.

Regardless, I think it's important to think twice about quite literally calling for someone to lose their livelihood and career just because we don't approve of what they're doing.

DomoSapien: Yeah... we actually sort of got in trouble because we were giving out way more Gold than all the other regions for tournaments, so we had to drastically tone down the prizing

DomoSapien:  Folks, friendly reminder to please keep the discussion civil! No reason for sinking to personal insults.

DomoSapien:   Can you PM me your ticket ID? Sounds like your ticket might've been mishandled.

DomoSapien: Well, not quite. I'm no longer doing that job because I applied for a better one (my current job) when the company was moving to Austin.   I actually had the highest first-contact-resolution rate in the department, and was pretty consistently landing monthly awards for highest Customer Satisfaction or Net Promoter Score ratings, but that's neither here nor there
In the case of pulling account logs showing each and every piece of equipment that has been purchased or sold by a player since, say, 2012... breaking down purchase and sale logs, chronologically, to prove that they never had nearly as many pieces of equipment as they think they did... 25 minutes is honestly not too bad. Especially since it involves totaling together literally all the Credits that were ever spent in the lifetime of the player's account.
 

Felipe6666Original:   ¿Cuál de las dos participaciones debería ser tomada como válida?   ¡Saludos!

Felipe6666Original:   Los jugadores que prefieren tener partidas sin artillería no piensan lo mismo Además que las limitaciones de ese tipo solo hacen que al emparejador le tome más tiempo, justamente, emparejar, sin mencionar que la cola de espera para AAP sería terriblemente larga.  

Felipe6666Original:   Para eso va a servir justamente el bloqueo de mapas.   ¡Saludos!

DomoSapien:
Not at all, I think it's important to talk about stuff like this and be as transparent as possible. There are a few factors that go into the structure - first off, we operate on a product-based structure so for the most part our WoT Teams don't work directly with WoWS Teams, etc. because even just between products there are differences in the way that players behave. Different communities have different quirks and idiosyncrasies. Regionally there are different events that are culturally more important in some places than others.

For example: Canada Day and Independence Day are huge in NA but pretty meaningless elsewhere. But it's a major event for us, so we structure our content cycle for the month while taking this into consideration.

As for gathering metrics? In an ideal world I would incorporate the polling system that Jagex uses for Old School Runescape updates. Essentially when they relaunched OSRS, they incorporated a polling system that allows players to vote on each and every feature of each and every content update. If players don't vote for it, it's not incorporated.

Unfortunately a system like that has potential for abuse, and generally if you give our community an inch they tend to take a mile, so we would have to devise some sort of crafty solution to ensure that every player only gets 1 vote.

DomoSapien:   * if you are aware that you have auto-equip installed, because if you don't, and it's running anyway, you're going to be either extremely confused or convinced that we stole all your equipment next time a major update is released.   I've lost count of the amount of tickets I've replied to during my CS days, with account logs, information etc. showing quite clearly that the auto-equip mod is the cause of a player's missing equipment, only to be called a liar, every time, without fail. The kicker is when you hand-write a super-detailed response and you get "lol nice copy paste reply" back from the player.

Unfortunately "I spent 25 minutes writing the damn thing and am well under my ticket quota as a result but thanks for assuming otherwise!" isn't an appropriate reply.

ElfMagi2 hit the nail on the head, though. I actually wasn't even aware that this used to be possible via the Depot but it perhaps it was removed because it didn't see a lot of use?    

DomoSapien: Many of the players who are consistently winning tournaments are in some of the Top Clans on the global map.
These same clans, and same players, have competed in multiple Clan Tournaments that required them to submit all of their replays and python logs. Not saying that removing them selectively for big events like that is impossible, but when I was managing tournaments last year I'd consistently be seeing a bunch of top clan players filling up tournament leaderboards, many of whom have a long-standing relationship with the WoT Community. 

It'd be pretty difficult to perform at the same level if you typically use illegal mods then disable them for a special event. 

As always if you have any suspicions about someone running illegal mods, please feel free to report them by submitting a replay of the battle in question to our Customer Support team for investigation.

KRZYBooP: Howdy Boom Jockeys!    Donate today for a special mission to unlock that awards premium time and credits.    For more information about the event please click Here.    The missions will be available until 1Jun19.

DomoSapien: Just spitballing here but I get the feeling that the WG Fest Style is simply more desirable because Gamescom style was available for Gold in-game, whereas the WG Fest Style was only purchasable through the Premium Shop. 

Also, Game of Thrones hype - gotta get on team "Humans" instead of team "White Walkers"

CabbageMechanic: Skill is awesome and we will 100% give him one if he asks, he has me on discord.

DomoSapien:   Each Region is run, well, regionally. We have different regional events and sales corresponding to those events... different Community Teams, Production Teams, Business Intelligence, Analytics, etc... virtually all publishing activities are handled regionally, so sales are as well. It's actually kind of funny, if you go on the WoT subreddit, in the course of a week you'll sometimes see threads to the effect of "Why does WG hate EU? NA gets this awesome sale/event" then other threads to the effect of "Why does WG hate NA? EU gets this awesome sale/event" literally a few days later. It's cyclical - sometimes folks like what we're doing in NA, other times they do not.
In the interest of not filling out a bunch of block quotes in my reply: to the effect of "you won't get useful data from NA" - That depends on what type of data we're trying to gather; if we're trying to see the difference in overall participation between the old format and this opt-in format, then that would actually be precisely the data we're trying to gather.    It's easy and convenient to assume we don't know what the heck we're doing but I have a lot of respect for the folks I work with - they're all pretty intelligent people so I'm assuming that there is in fact a method to their madness.   I am also praying that they get the data they need during the month of April and go back to having standard recurring missions like the "On Track"s and x3 weekends, etc. automatically served to players rather than making them enter codes to receive them.   That said, personally I would be okay with the idea of having 'extra' missions here and there for folks who take the time to find and enter the bonus code, as long as they are just that -- extra. Recurring activities that have been historically cyclical and unchanged more-or-less since they were introduced shouldn't require you to expend additional effort to keep receiving them. But that's just my opinion and I work for WG so... take it with a grain of salt?
 

DomoSapien:
First off, I generally agree with you. A simple solution to UI clutter would be either starting the boxes minimized or forcing the client to recall your preference and leave them minimized after you log out/back in (as opposed to maximizing them every. damn. time.)

That said, "scouring the nether regions of the internet?" Really?   If by "scouring" you mean "clicking on the most recent articles" and by "nether regions of the internet" you mean "worldoftanks.com/en/news"....   If there is a Silver lining to all this, I did overhear a conversation between CabbageMechanic and the Monetization/Events teams when I was passing by a meeting room yesterday, and it seemed to pretty heavily involve all the negative feedback we've been receiving about these opt-in missions. So if they somehow weren't aware of the sentiment before, they definitely are now.  

KRZYBooP:   Sale ends on the TS-5 in about 22hours.    If you log into the premium shop you will be able to check for yourselves.    Depending on how much of the event you completed the greater the discount on the bundle you will personally see.    Me for example didn't do any of the event, and I can only purchase it for 75.35

KRZYBooP:   Always send them to the Email.

Felipe6666Original:   ¡Premios acreditados! ¡Muchas felicidades a todos! Además, me tomé el pequeño atrevimiento de enviarles un pequeño pack de potenciadores a todos los participantes que no lograron alcanzar uno de los tres premios principales. ¡Aprovéchenlos para Línea del Frente!   ¡Saludos!

DomoSapien: Well I've lost count of the amount of times I've explained this but the TL;DR is that the codes are an experiment to help us gather more useful data about who exactly is completing missions, how many people are aware they're completing these missions, and how to improve our missions and events in general so that more players try to actively complete them when they're going on.   Rest assured we have been pestering the event guys about these codes at every chance we've had, so hopefully that'll settle down soon.

Hambijon: I usually just go with vents, but I have optics on mine.  Was thinking of throwing in a Toolbox because people love to track turretless TDs.

Jambijon: I usually just go with vents, but I have optics on mine.  Was thinking of throwing in a Toolbox because people love to track turretless TDs.

Felipe6666Original:   Sí, lo recuerdo, pero no sé de planes que incluyan devolver la HEAT junto con la AP   ¡Saludos!

Felipe6666Original:   Las recompensas se acreditan al iniciar sessión. Hay tiempo para hacerlo hasta el 1 de diciembre de este año para hacerlo. Si no recibiste nada, contacta a Soporte.   ¡Saludos!

Hambijon: Commanders! Frontline Episode 3 is now available!   FRONTLINE 2019: EPISODE 3 STARTS: Monday, April 15 at 04:00 PT | 06:00 CT | 07:00 ET ENDS: Monday, April 22 at 01:00 PT | 03:00 CT | 04:00 ET CEASE-FIRE: Daily at 01:00-04:00 PT | 03:00-06:00 CT | 04:00-07:00 ET  We have another week of climbing the prestigious ladder to lots of rewards and tanks!  As a reminder, the tanks up for grabs is as follows:STA-2 WZ-111 Emil 1951 A secret Tier IX vehicle "How do I access Frontline?"  Since we've been asked this question a few times, we made a handy little image for those who don't know:   To get the full list of details about Frontline and the offers available click the links below:Frontline: Episode 3 Frontline Regulations Tier VIII tank offers Also, Episode 4 will start May 13th at 04:00 PT | 06:00 CT | 07:00 ET on NA servers, until May 20 at 01:00 PT | 03:00 CT | 04:00 ET. GLHF!

Jambijon: Commanders!   Frontline Episode 3 is now available!     FRONTLINE 2019: EPISODE 3 STARTS: Monday, April 15 at 04:00 PT | 06:00 CT | 07:00 ET ENDS: Monday, April 22 at 01:00 PT | 03:00 CT | 04:00 ET CEASE-FIRE: Daily at 01:00-04:00 PT | 03:00-06:00 CT | 04:00-07:00 ET   We have another week of climbing the prestigious ladder to lots of rewards and tanks!  As a reminder, the tanks up for grabs is as follows: STA-2 WZ-111 Emil 1951 A secret Tier IX vehicle   "How do I access Frontline?"  Since we've been asked this question a few times, we made a handy little image for those who don't know:       To get the full list of details about Frontline and the offers available click the links below: Frontline: Episode 3 Frontline Regulations Tier VIII tank offers   Also, Episode 4 will start May 13th at 04:00 PT | 06:00 CT | 07:00 ET on NA servers, until May 20 at 01:00 PT | 03:00 CT | 04:00 ET.   GLHF!

Einzelganger7:    

Felipe6666Original: La razón por la cual no se puede limitar todavía más la cantidad de AAP por partida se explica aquí.   ¡Saludos!

Felipe6666Original: Presiona la "G"   ¡Saludos!

Hambijon:   It was a just phase but...   BigDaddyLaxative will be back

Jambijon:   It was a just phase but...   BigDaddyLaxative will be back

Hambijon: Yes, once the event starts you will be able to redeem the code. #teamfire

Jambijon: Yes, once the event starts you will be able to redeem the code. #teamfire

Hambijon: Hey Tankers! Hope everyone is having a good weekend so far!  Our Fire or Ice event will be starting tomorrow (Sunday 4/14) at 04:20 ET | 06:20 CT | 07:20 ET. Similar to other events we've done, you pick a side (Fire or Ice) and complete the mission conditions to earn points for your side.
To enter, copy the code for the team you want and click the redeem button below: *All caps* TEAMFIRE TEAMICE  For the full list of details and rewards, check out our portal article with the link provided below: Fire or Ice: The Battle is Joined! GLHF!   

Jambijon: Hey Tankers!   Hope everyone is having a good weekend so far!  Our Fire or Ice event will be starting tomorrow (Sunday 4/14) at 04:20 ET | 06:20 CT | 07:20 ET.   Similar to other events we've done, you pick a side (Fire or Ice) and complete the mission conditions to earn points for your side.
To enter, copy the code for the team you want and click the redeem button below:   *All caps*   TEAMFIRE TEAMICE   For the full list of details and rewards, check out our portal article with the link provided below:   Fire or Ice: The Battle is Joined!   GLHF!   UPDATE! Team Fire is the victor! Congrats to the Fire People!  

TeriyakiTanker:   Very cool that you posted that and thanks for all the free stuff, BUT can you guys seriously stop with the codes already.  I get that the mission UI was really clunky and cluttered but you don't fix it by making it easy to miss out on events and free stuff.  Please stop with the codes.

Einzelganger7: I love my E-75 since I got it (is like how the Tiger II should be), really tough with an alpha higher than the average among heavies of its tier so I'd say E-75 because while the T30 has an awesome frontal armor on its turret, the hull is so weak as you just said, Also the E-75 has surprisingly better mobility than the Tiger II, especially the tank traverse speed, but it all depends on your choice because yeah, the on track discount for the T30 seems good too.

Felipe6666Original: En principio, estamos deshabilitando el daño aliado para las Batallas Clasificatorias, característica que luego podrá ser incorporada a las Batallas Aleatorias. Pero respecto del abuso de físicas (es eso, en esencia), también vamos a buscar maneras más sencillas de penalizarlo o incluso evitarlo. De momento, lo más efectivo es reportar esas cosas a Soporte (garatizo que las sanciones son severas).   ¡Saludos!

DomoSapien: Tankers,  Today marks the start of the Supertest for a new Premium British Tier VIII light tank: the FV1066 Senlac.  What’s so special about it? Well, It's got some interesting characteristics. 1. The turret of this vehicle is at the rear, yet it’s a well-rounded light tank with a top forward speed of 65 km/h and a top reverse speed of 23 km/h.2. The Senlac’s gun has good armor penetration (189 mm with a basic round), small aiming time (1.8 seconds), and decent stabilization. Still this tank cannot excel as a sniper because of low accuracy (the dispersion is 0.42 m at 100 meters’ distance).3. The Senlac’s HE shells deal 280 points of damage. They have 90 mm of armor penetration, making the Brit a real scourge of enemy vehicles with thin armor. The HE shells fired by the Senlac travel at the same speed as basic rounds (1020 meters per second) which means they are way faster than HE shells of other tanks.Gameplay-wise, the Senlac is much like the HWK 30. At the beginning of a battle, you can act as an effective active spotter (provided that even faster vehicles aren’t present in your team). By the battle’s end (with enemy light tanks already back in their Garages) you can get more aggressive. With the powerful HE Shells and solid mobility, it looks like the Senlac is shaping up to be an excellent counter to Wheeled Vehicles. It also has a 3-seat Crew Configuration. Please note that the vehicle’s stats aren’t yet final and may change depending on the test results.