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Developers posts on forum

In this section you'll find posts from the official developers forum. The base is updated every hour and stored on a server wot-news.com. If you encounter any bugs, have suggestions or comments, write to info@wot-news.com

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Jewel_Thief
Premium Tank Restoration
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27.05.2013 01:55:33
 
Subject: Premium Tank Restoration
Link on message: #4528444

View PostTheFishlord, on May 26 2013 - 21:13, said: Nah, it appears that you have to have played at least one battle with the tank for them to make sure you actually had it at one point.

Jewel_Thief: Indeed, in order for us to prove that you had the tank, you will need to have played at least one battle in it...

View PostDunfalach, on May 26 2013 - 22:03, said: If you didn't play at least 1 battle in it, so that it shows up in your in-game Service Record, you may need to have a screenshot of your garage proving that you had it at some point.

Jewel_Thief: Nope! You'll need to respond to the CSRs (Customer Service Representatives)... "Bumping" means replying to a ticket before we've had a chance to even get to it. ;)
~JT

View Posttogood2222, on May 26 2013 - 21:03, said: hey jewel My ticket doesn't get bumped again if respond to the customer service right? because i did respond O.o

Jewel_Thief:


Trevzor
Teach me not to suck at tier X arty parties.
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26.05.2013 17:37:04
 
Subject: Teach me not to suck at tier X arty parties.
Link on message: #4525618

Trevzor: Best way to learn how to deal with high tier arty is to play high tier arty. If you are to lazy, pretentious, proud, hateful, or whatever than at least learn how to be map aware. Spread out the team, see where the major encounter is happening and bet your life arty is focused there. We don't have armour, hit points, or reload time to be encounter tanks so poor arty players will shoot at the first red dot they see. In knowing where the encounter is happening, figure out where the arty would probably be, and get cover. If you have the speed, advance cover to cover and wreck some tanks on the way. If you can't get cover NEVER stop moving. Big tanks in the middle of the field is what I love to see and tend to wail on in all of my arty.
I have almost half of my 3.8ish thousand games in arty, and in driving other tanks, I am rarely killed or even hit by it. Now if I can just deal with all of the op heavy tanks, I'd be fine


Major_Rampage
Tech Tree Focus USA, May 27 - 31
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26.05.2013 12:00:24
 
Subject: Tech Tree Focus USA, May 27 - 31
Link on message: #4524821

View PostCRISISBATTL, on May 26 2013 - 10:33, said: An error I expected better from you... unless you actually sue the special...

Major_Rampage: Thanks I fixed my typo  :glasses:


Major_Rampage
Tech Tree Focus USA, May 27 - 31
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26.05.2013 12:00:24
 
Subject: Tech Tree Focus USA, May 27 - 31
Link on message: #4524821

View PostCRISISBATTL, on May 26 2013 - 09:33, said: An error I expected better from you... unless you actually sue the special...

Major_Rampage: Thanks I fixed my typo  :glasses:


Major_Rampage
Tech Tree Focus USA, May 27 - 31
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26.05.2013 12:00:24
 
Subject: Tech Tree Focus USA, May 27 - 31
Link on message: #4524821

View PostCRISISBATTL, on May 26 2013 - 09:33, said: An error I expected better from you... unless you actually sue the special...

Major_Rampage: Thanks I fixed my typo  :glasses:


Major_Rampage
Tech Tree Focus USA, May 27 - 31
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26.05.2013 11:29:40
 
Subject: Tech Tree Focus USA, May 27 - 31
Link on message: #4524740

View PostCRISISBATTL, on May 26 2013 - 09:39, said: So that's how you guys decide on what tech tree to focus on it's whatever line you guys are grinding at the time

Major_Rampage: These are planned well over a month in advance,  but when they line up with what we are working on it's very convenient.  We all grind our own tanks as well so we make sure of the specials as well.


Major_Rampage
Tech Tree Focus USA, May 27 - 31
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26.05.2013 11:29:40
 
Subject: Tech Tree Focus USA, May 27 - 31
Link on message: #4524740

View PostCRISISBATTL, on May 26 2013 - 08:39, said: So that's how you guys decide on what tech tree to focus on it's whatever line you guys are grinding at the time

Major_Rampage: These are planned well over a month in advance,  but when they line up with what we are working on it's very convenient.  We all grind our own tanks as well so we make sure of the specials as well.


Major_Rampage
Tech Tree Focus USA, May 27 - 31
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26.05.2013 11:29:40
 
Subject: Tech Tree Focus USA, May 27 - 31
Link on message: #4524740

View PostCRISISBATTL, on May 26 2013 - 08:39, said: So that's how you guys decide on what tech tree to focus on it's whatever line you guys are grinding at the time

Major_Rampage: These are planned well over a month in advance,  but when they line up with what we are working on it's very convenient.  We all grind our own tanks as well so we make sure of the specials as well.


Jewel_Thief
Premium Tank Restoration
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26.05.2013 06:22:00
 
Subject: Premium Tank Restoration
Link on message: #4523393

View PostStaz211, on May 26 2013 - 03:26, said: Hey JT, its been more than 24 hours since I submitted my ticket. I know you guys are swamped, but how long should I wait before contacting support again to make sure everything went through ok?

Jewel_Thief: Please do not contact Support again. Your ticket is safe and sound exactly where it needs to be-- and as I've mentioned previously in this thread, "bumping" your ticket will only push it to the back of the queue. We are nearing 400 tickets in this queue-- we're doing all that we can... We will get to your ticket. :)    (We really do appreciate your patience in this matter.)

View PostAsassian7, on May 26 2013 - 03:54, said: wow, thats the first time ive ever seen red text used for something other than punishment :P
the Mods/devs here are so friendly, so un-professional, if you know what i mean. not a bad thing. It makes the game a better place :)

Jewel_Thief: aww shucks... We are professional when we need to be... but we're also friendly! ;)

View PostAsassian7, on May 26 2013 - 03:58, said: Question: how long does this go for? is it infinate? untill you get one back, or are WG only doing this for a limited time?

Jewel_Thief: This is a new policy moving forward. The offer will be around. ;)
You can only take advantage of it once though-- so choose wisely!!

View Posttogood2222, on May 26 2013 - 05:14, said: my ticket has been in there since 9 am Friday.... umm Jewel, is there anything wrong with my ticket? wrong queue?

Jewel_Thief: Your ticket is in the right place, and has only been in queue for 11 hours. (Because you "bumped" it by adding a screenshot.) Please be patient with us. :) We'll get to your ticket just as soon as we can.
Happy tanking, everyone!
~JT


Jewel_Thief
Premium Tank Restoration
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26.05.2013 03:14:01
 
Subject: Premium Tank Restoration
Link on message: #4522170

View Postgeraldopqdt, on May 26 2013 - 00:07, said: please help me out, do 36 hours I sent my ticket and did not get any response, I 4500.000 of credits and 20 free slots.
grateful

Jewel_Thief: Your ticket was not in the correct queue. I have since moved it over to the proper queue ("In Game Goods") -- it will be taken care of just as soon as we can get to it. :)
Hey folks:  please have patience-- we now have over 350 of these tickets. It's going to take us a bit to get to all of them-- we're working as hard and fast as we can on them.
~JT


Jewel_Thief
Premium Tank Restoration
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26.05.2013 03:01:59
 
Subject: Premium Tank Restoration
Link on message: #4522119

View PostDunfalach, on May 25 2013 - 13:46, said: If you're not seeing an answer, be sure you log into the support website to check your ticket status as well. My ticket was updated but I didn't get an email alert.

Jewel_Thief: Indeed-- please log into the support site directly to check the status of your ticket. (And remember: please do not "bump" your ticket!)
~JT


Jewel_Thief
WGNA, are you ever going to fix your forum?
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26.05.2013 02:53:42
 
Subject: WGNA, are you ever going to fix your forum?
Link on message: #4522070

View PostBaddParrot, on May 25 2013 - 19:18, said: They also have 2 threads In the "General Error" reporting section on the  Busted "Global" clan wars map alot of people can no longer see they have not even responded too yet.
Its been down for almost 3 days now for alot of people & no, Clearing the Cache is not the fix.  Its Bugged.

Jewel_Thief: Can you send in a Support ticket about this particular matter?
~JT


Major_Rampage
8.5 Event "XP Jäger"
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26.05.2013 01:04:37
 
Subject: 8.5 Event "XP Jäger"
Link on message: #4521486

Major_Rampage: The results should be announced Tuesday.  Sorry for the delay due to the Holiday Weekend.


Major_Rampage
8.5 Event "XP Jäger"
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26.05.2013 01:04:37
 
Subject: 8.5 Event "XP Jäger"
Link on message: #4521486

Major_Rampage: The results should be announced Tuesday.  Sorry for the delay due to the Holiday Weekend.


Major_Rampage
8.5 Event "XP Jäger"
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26.05.2013 01:04:37
 
Subject: 8.5 Event "XP Jäger"
Link on message: #4521486

Major_Rampage: The results should be announced Tuesday.  Sorry for the delay due to the Holiday Weekend.


Captain_Judo
Major League Championship Series, Spring 2013
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25.05.2013 22:49:19
 
Subject: Major League Championship Series, Spring 2013
Link on message: #4520816

View PostMizerable, on May 25 2013 - 21:38, said: Much appreciation to WG for putting this together. Might I also suggest a reworking of the seeding for the playoffs. Perhaps a BCS style of scoring where beating the number one ranked team gives more points than the last place team. Give this some thought guys, thanks again and good luck to all the teams tonight.

Captain_Judo: Thank you, Miz  :smile:
There's many areas where we felt short this inaugural season and I look forward to improvements for the Summer season. With that said, I'm happy we got the ball rolling on this instead of only offering skirmishes and challenges.

View PostMizerable, on May 25 2013 - 21:43, said: I would not mind us being streamed in the semi-final tonight. Fulcrum vrs. Pub Stars is going to the be the battle of the tournament.

Captain_Judo: Apparently this weekend is overwhelmed with Memorial Day activity. But I'm always pushing for the league's recognition. You'll have to wait and see what we have in store!


Captain_Judo
Major League Championship Series, Spring 2013
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25.05.2013 22:49:19
 
Subject: Major League Championship Series, Spring 2013
Link on message: #4520816

View PostMizerable, on May 25 2013 - 20:38, said: Much appreciation to WG for putting this together. Might I also suggest a reworking of the seeding for the playoffs. Perhaps a BCS style of scoring where beating the number one ranked team gives more points than the last place team. Give this some thought guys, thanks again and good luck to all the teams tonight.


Captain_Judo:
Thank you, Miz  :smile:

There's many areas where we felt short this inaugural season and I look forward to improvements for the Summer season. With that said, I'm happy we got the ball rolling on this instead of only offering skirmishes and challenges.


View PostMizerable, on May 25 2013 - 20:43, said: I would not mind us being streamed in the semi-final tonight. Fulcrum vrs. Pub Stars is going to the be the battle of the tournament.


Captain_Judo:
Apparently this weekend is overwhelmed with Memorial Day activity. But I'm always pushing for the league's recognition. You'll have to wait and see what we have in store!


Captain_Judo
Major League Championship Series, Spring 2013
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25.05.2013 22:40:33
 
Subject: Major League Championship Series, Spring 2013
Link on message: #4520769

View PostTeram, on May 25 2013 - 21:19, said: Judo. Are we gonna get some streams going for these games?  Why are you not promoting esports better on the NA server?  Shouldn't this be on the front page of the website?

Captain_Judo: The final will be streamed.


Captain_Judo
Major League Championship Series, Spring 2013
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25.05.2013 22:40:33
 
Subject: Major League Championship Series, Spring 2013
Link on message: #4520769

View PostTeram, on May 25 2013 - 20:19, said: Judo. Are we gonna get some streams going for these games?  Why are you not promoting esports better on the NA server?  Shouldn't this be on the front page of the website?


Captain_Judo:
The final will be streamed.


Major_Rampage
Memorial Day Weekend
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25.05.2013 21:49:24
 
Subject: Memorial Day Weekend
Link on message: #4520425

 ENZO333, on May 25 2013 - 17:36, said: I might be reading the Gift Shop wrong but I am not seeing the discount on premium time at 10%
The 6 months is still $56.99 and 1 year is still $95.29
As per your Memorial Weekend thread...
10% Discount on Premium Time
6 Months
1 Year

Major_Rampage: They are discounted in game not in the gift shop.


Major_Rampage
Memorial Day Weekend
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25.05.2013 21:49:24
 
Subject: Memorial Day Weekend
Link on message: #4520425

View PostENZO333, on May 25 2013 - 16:36, said: I might be reading the Gift Shop wrong but I am not seeing the discount on premium time at 10%

The 6 months is still $56.99 and 1 year is still $95.29


As per your Memorial Weekend thread...
10% Discount on Premium Time
6 Months
1 Year


Major_Rampage:
They are discounted in game not in the gift shop.


Major_Rampage
Memorial Day Weekend
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25.05.2013 21:49:24
 
Subject: Memorial Day Weekend
Link on message: #4520425

View PostENZO333, on May 25 2013 - 16:36, said: I might be reading the Gift Shop wrong but I am not seeing the discount on premium time at 10%

The 6 months is still $56.99 and 1 year is still $95.29


As per your Memorial Weekend thread...
10% Discount on Premium Time
6 Months
1 Year


Major_Rampage:
They are discounted in game not in the gift shop.


Captain_Judo
Major League Championship Series, Spring 2013
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25.05.2013 20:19:33
 
Subject: Major League Championship Series, Spring 2013
Link on message: #4519875

Captain_Judo: I hear you guys. Our pro-format events are the cream of the crop of eSports. I think a restructuring of the prize pools for the Major, Minor and Open Leagues is in order, as well as all other tournaments.


Captain_Judo
Major League Championship Series, Spring 2013
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25.05.2013 20:19:33
 
Subject: Major League Championship Series, Spring 2013
Link on message: #4519875

Captain_Judo: I hear you guys. Our pro-format events are the cream of the crop of eSports. I think a restructuring of the prize pools for the Major, Minor and Open Leagues is in order, as well as all other tournaments.


Captain_Judo
Open League Championship Series, Spring 2013
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25.05.2013 20:17:49
 
Subject: Open League Championship Series, Spring 2013
Link on message: #4519862

Captain_Judo: Let me also add that there was a misprint on the Open League Playoff page. There is no game on June 1st. Tonight's battles will determine which teams are invited to next seasons Minor League.
Good luck  :smile:


Captain_Judo
Open League Championship Series, Spring 2013
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25.05.2013 20:17:49
 
Subject: Open League Championship Series, Spring 2013
Link on message: #4519862

Captain_Judo: Let me also add that there was a misprint on the Open League Playoff page. There is no game on June 1st. Tonight's battles will determine which teams are invited to next seasons Minor League.

Good luck  :smile:


Captain_Judo
Memorial Day - High Tier Escalation
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25.05.2013 20:09:11
 
Subject: Memorial Day - High Tier Escalation
Link on message: #4519825

View PostBlack_Hawk70, on May 25 2013 - 03:29, said: Roger that sir.
We're a bit confused on the submission part though. We registered prior to the deadline and didn't see any "submit button". What did we miss?

Captain_Judo: Try this  :honoring:


Captain_Judo
Memorial Day - High Tier Escalation
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25.05.2013 20:09:11
 
Subject: Memorial Day - High Tier Escalation
Link on message: #4519825

View PostBlack_Hawk70, on May 25 2013 - 02:29, said: Roger that sir.

We're a bit confused on the submission part though. We registered prior to the deadline and didn't see any "submit button". What did we miss?


Captain_Judo:
Try this  :honoring:


Captain_Judo
Memorial Day - Low Tier Escalation
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25.05.2013 20:07:51
 
Subject: Memorial Day - Low Tier Escalation
Link on message: #4519814

Captain_Judo: You may notice that the battle times are missing from the tournament page. However, you can locate your team's battle schedule through your team page.


Captain_Judo
Memorial Day - Low Tier Escalation
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25.05.2013 20:07:51
 
Subject: Memorial Day - Low Tier Escalation
Link on message: #4519814

Captain_Judo: You may notice that the battle times are missing from the tournament page. However, you can locate your team's battle schedule through your team page.


Captain_Judo
Minor League Championship Series, Spring 2013
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25.05.2013 20:00:43
 
Subject: Minor League Championship Series, Spring 2013
Link on message: #4519769

View PostRedPrince42, on May 25 2013 - 13:20, said: By the way, I'm still trying to figure out what it was you mentioned at the beginning of the season as being this huge event in June that justified shortening the Championship Series season . . . was it the Clan Wars Campaigns? Or is there still something to be announced? If it is the Campaigns, then I have to re-state that Wargaming needs to make a decision about priorities and let the players know what yours are, since they may not be the same as ours.
I don't see the Campaigns as justification for shortening the season, since the first one is going to be only a 10-day event. This event could have been scheduled to cover only one weekend, but you've chosen to have it encompass two weekends. That's your choice. It feels like you are trying to make every single event accessible to the same target audience. However, Clan Wars was designed to be a day-in, day-out program . . . why not leave your weekends open for leagues? Particularly if you are going to consider them to be Pro?

Captain_Judo: How about you hang onto your pretty little horses :)


Captain_Judo
Minor League Championship Series, Spring 2013
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25.05.2013 20:00:43
 
Subject: Minor League Championship Series, Spring 2013
Link on message: #4519769

View PostRedPrince42, on May 25 2013 - 12:20, said: By the way, I'm still trying to figure out what it was you mentioned at the beginning of the season as being this huge event in June that justified shortening the Championship Series season . . . was it the Clan Wars Campaigns? Or is there still something to be announced? If it is the Campaigns, then I have to re-state that Wargaming needs to make a decision about priorities and let the players know what yours are, since they may not be the same as ours.

I don't see the Campaigns as justification for shortening the season, since the first one is going to be only a 10-day event. This event could have been scheduled to cover only one weekend, but you've chosen to have it encompass two weekends. That's your choice. It feels like you are trying to make every single event accessible to the same target audience. However, Clan Wars was designed to be a day-in, day-out program . . . why not leave your weekends open for leagues? Particularly if you are going to consider them to be Pro?


Captain_Judo:
How about you hang onto your pretty little horses :)


Major_Rampage
Rampage's Ruckus: May 24th Medium Tank Companies
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25.05.2013 10:49:00
 
Subject: Rampage's Ruckus: May 24th Medium Tank Companies
Link on message: #4518119

View PostPutz_Boy, on May 25 2013 - 01:32, said: Nice matches... What is the target/snipe mode addon you are using?

Major_Rampage: It's J1mbo's cross hair mod you can get it on curse.com

View Post_NiNE_, on May 25 2013 - 03:02, said: When do we get our gold?

Major_Rampage: It will be Tuesday this week due to the holiday.


Major_Rampage
Rampage's Ruckus: May 24th Medium Tank Companies
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25.05.2013 10:49:00
 
Subject: Rampage's Ruckus: May 24th Medium Tank Companies
Link on message: #4518119

View PostPutz_Boy, on May 25 2013 - 00:32, said: Nice matches... What is the target/snipe mode addon you are using?

Major_Rampage: It's J1mbo's cross hair mod you can get it on curse.com

View Post_NiNE_, on May 25 2013 - 02:02, said: When do we get our gold?

Major_Rampage: It will be Tuesday this week due to the holiday.


Major_Rampage
Rampage's Ruckus: May 24th Medium Tank Companies
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25.05.2013 10:49:00
 
Subject: Rampage's Ruckus: May 24th Medium Tank Companies
Link on message: #4518119

View PostPutz_Boy, on May 25 2013 - 00:32, said: Nice matches... What is the target/snipe mode addon you are using?

Major_Rampage: It's J1mbo's cross hair mod you can get it on curse.com

View Post_NiNE_, on May 25 2013 - 02:02, said: When do we get our gold?

Major_Rampage: It will be Tuesday this week due to the holiday.


Jewel_Thief
Forum Ignore Preferences were reset
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25.05.2013 07:34:51
 
Subject: Forum Ignore Preferences were reset
Link on message: #4517424

Jewel_Thief: This happened with the recent (two days ago) forum maintenance. (Which fixed the "My Content"/Search issues... but seems to have borked the Ignore panel... my apologies.)
I have an L1 ticket in about this. I hope to have a solution to this soon. :(
Thanks everyone,
~JT


Captain_Judo
Memorial Day - High Tier Escalation
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25.05.2013 04:09:53
 
Subject: Memorial Day - High Tier Escalation
Link on message: #4516002

View PostBlack_Hawk70, on May 25 2013 - 03:08, said: Why were my team (and others) declined entry?
We had a full team of 7 (w/ 2 alternates) one full day prior to the registration deadline. But, were declined entry?

Captain_Judo: Teams needed to be submitted for approval, Black_Hawk. Otherwise I don't get your team on my list  :sad:


Captain_Judo
Memorial Day - High Tier Escalation
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25.05.2013 04:09:53
 
Subject: Memorial Day - High Tier Escalation
Link on message: #4516002

View PostBlack_Hawk70, on May 25 2013 - 02:08, said: Why were my team (and others) declined entry?
We had a full team of 7 (w/ 2 alternates) one full day prior to the registration deadline. But, were declined entry?


Captain_Judo:
Teams needed to be submitted for approval, Black_Hawk. Otherwise I don't get your team on my list  :sad:


Jewel_Thief
WGNA, are you ever going to fix your forum?
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25.05.2013 03:50:07
 
Subject: WGNA, are you ever going to fix your forum?
Link on message: #4515858

View PostUrban_Cohort, on May 25 2013 - 01:58, said: How about the little issue with the ignore function of this forum not actually...y'know...functioning?

Jewel_Thief: I only just found out about this today. :( I'm in the process of creating an L1 ticket for this as we speak.
~JT

View PostSHISHKABOB, on May 25 2013 - 02:36, said: I'm having this issue as well. I checked my ignore list, and everyone has the same options selected, but no one is getting ignored.

Jewel_Thief:


Jewel_Thief
Premium Tank Restoration
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25.05.2013 03:44:54
 
Subject: Premium Tank Restoration
Link on message: #4515815

View PostRazorone556, on May 25 2013 - 01:36, said: Good work for you, I have been waiting around all the freakin day so that I could authorize them taking the credits and NOTHING from WGNA!!!  thanks WGNA for having me waste a freakin day...I waited around as I had heard most getting a 2-3hrs response...me nope not that lucky!!!  I am beginning to wonder if I should resubmit it?!?!

Jewel_Thief: As I have said multiple times in this thread-- we are running at nearly 200 tickets for this issue... A constant 200 tickets... please give us 24 hours to get to your ticket. :)  It shouldn't be that long, but still... give us time. :)
~JT


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