Developers posts on forum

Overlord: My estimation is 1-2 weeks.

Overlord: There are no such plans.

LiannaSilverwind: Yes, they are real people who are usually WoT veterans, therefore they try their best.

Overlord: Dont promise any fast changes, however we will take the results seriously. Based on the feedback some maps might be switched to a decreased ration or redesigned, will see.

Mr_Kubrick:
Le concours des affiches de propagandes est maintenant terminé. Vous avez fait un travail énorme et nous sommes heureux de le récompenser ! Après un vote tenu secret parmi notre équipe communautaire, nous avons déterminés les vainqueurs. En voici la liste:
1)CpasPotible - 5000 or
2)Argal_ - 4000 or
3)LerMeyer et Jeremsoft - 3000 or
Outre cela les créateurs suivants reçoivent des prix spéciaux:
- Waroch
- Niegan
- Gaulois
- Buckaroo_Chronopoulos
- Benimarou
Chacun recevra 1500 or
Encore merci à tous pour votre participation !
Les récompenses seront versées sur vos comptes d'ici quelques jours

Overlord: Fancy rushing thru the middle or prefer camping? This way or that you gotta have your favorite places to do that on WoT battlefields and those you detest! Tell me about it and we might listen this time!
We have lotsa maps, good ones and bad ones (this is what you tend to insist on; my standpoint is that Malinovka rules!) If you truly believe a map leaves much to be desired, give it a try and shout about it right here.
What I need is not a balanced description of pros or/and cons, but just your vote, however detailed analysis is always welcome. Share your hatred of Komarin, give your appreciation to narrow streets of Himmelsdorf.
You can select multiple answers to both questions. My request would be to choose up to five (5). Thank you.
Let's vote!

Vallter: Will be posted in the next Newsletter.

Mr_Kubrick:
Kill'em all et Confederate sont les deux catégories dans lesquelles les joueurs ont pu essayer de montrer leur possibilités et de faire montrer leurs maestria! Dans la catégorie de Kill’em All les joueurs ont eu la possibilité de choisir les véhicules suivants : Valentine, Matilda, T-34, Ram-II, PzKpfw III/IV, PzKpfw IV, M7, M4A3E8 Sherman, KV-1S, PzKpfw B2 740 (f), T1 Heavy, PzKpfw VI Tiger or SU-76. En plus des véhicules détruits, les joueurs peuvent aussi gagner les médailles Guerrier, Défenseur, Envahisseur, Mur d'acier, Soutien et Eclaireur qui seront ajoutées au total de points MVP, et comptent pour 3 points supplémentaires.
La liste de vainqueurs dans cette catégorie est suivante :
Demox et lorddevil3 – 44 points
KwakCZ - 38 points
Saudade_of_Sunday – 37 points
Dymitrius et ABO – 35 points
Squale – 34 points
Pour réussir dans la catégorie de Confederate le joueurs ont dû utiliser les chasseurs de chars du gradin 5 et endommager ou détruire autant de véhicules comme ils pourraient. Les points supplémentaires pourraient être obtenus en recevant les médailles suivantes: Guerrier, Défenseur, Envahisseur ou Eclaireur. La médaille obligatoire était Eclaireur.
La liste des plus forts joueurs dans cette catégorie est suivante :
Rutger_NL – 37 points
Strikernm – 36 points
Dyaebl – 34 points
WalhallaJPN – 31 points
mrhe82 et Maronno – 30 points
Leur prix sont:
1) 8000 or
2) 6000 or
3) 4000 or
4) 2000 or
5) 1000 or
Félicitations aux vainqueurs!

Vallter: Since I was absent, when responsible people were supposed to close the event and give away gold, I will now recheck the issue. If you have posted the screenshot and have not receive the gold yet, you will in 24 hours

Overlord: Planning to leave the vehicle in battle regardless of the way player quitted the game.

Overlord: That's true.

LiannaSilverwind: I would like to remind that unlike usual TeamKiller problems that are solved by automatical system, TeamKilling of Courier is considered being offense against event made for players by players. Therefore if someone teamkills Courier vehicle, he/she gets real manually-placed account ban.
And now - LET'S KILL COURIER!

Mr_Kubrick:
L’événement commencera le 2 septembre et se terminera le 4 septembre. Les joueurs recevront une chance de rencontrer un courrier qui possède de l’information d’une importance particulière et qui veut la répandre illégalement!
Faites tout le possible pour prévenir la catastrophe et arrêter la fuite d'information! Essayez de tuer le courrier vendredi, samedi, ou dimanche de 14:00 UTC à 22:00 UTC. Le joueur avec un nickname COURIER_WG apparaîtra sur les véhicules suivants : VK 3001 (P), Tiger (P), PzKpfw VIB Tiger, VK 4502 Ausf A, VK 4502Ausf B, Maus et Ferdinand.
Ceux qui vont tuer le courrier peuvent recevoir 250 or!  Pour recevoir de l'or le joueur doit fournir une preuve. Un screenshot du char détruit devra être soumis sur le forum. On vous donne une semaine pour poster vos résultats.
NB! Le joueur COURIER_WG peut être tué par l'équipe adverse seulement. Si le joueur est tué par un coéquipier, ce sera considéré comme un teamkill et sera puni en conséquence.
Le concours est commencé!

Overlord: Most likely the same guns as E8, plus 105mm howitzer (I do hope it will make it to 6.7).

Overlord: All the changes are listed in patch notes.

Overlord: No, no chance.

Overlord: Yes, it also accelerates the progress of the secondary skills.

Overlord: French are more likely to arrive in 7.x update, where x>0.

LiannaSilverwind: It depends whether you want to play Random Battles mostly or Clan Wars mostly.
IS-7 for Clan Wars
E-75 for Random Battles

LiannaSilverwind: You do not need to destroy premium tanks in order to get Master Tanker award. Developers confirmed that many times.

LiannaSilverwind:

LiannaSilverwind: Please wait before I cleanup this section again, then post it.

LiannaSilverwind: http://forum.worldof...48-orlik-medal/

LiannaSilverwind: Для пополнения личного турнирного арсенала хотелось бы узнать, за что именно была команда Red Tide дисквалифицирована, т.е. какие правила были нарушены.

Overlord: Yes, true. Planning to introduce it. Supposedly by the end of this year.

Overlord: 1. a) no b ) not yet
2. That depends actually. Some will be repeated, some new ones will be added.
3. Somewhat neutral that can be applied to all 3 servers. (yeah, I know most of them tend to be pro-Russian, that will be fixed gradually)
4. Lack of game modes is the biggest issue, imo. Absence of tutorial for new players, steep learining curve. Random factor is a bit too high. Overcomplicated and sometimes unclear game mechanics.
5. One way or another I can't cover all the questions on my own.
6. "I cannot answer at this time"

Overlord: Nope, 515 avg exp per battle is already a bit too much, more than any other tank ingame, including E-50.

Overlord: We use our internal tool to take screenies. D-30 gun for Object 252 has not been modelled yet, so we used BL-9 instead. We could use D-10T for a change.

Overlord: Panther II repair costs are within designated limits.

Overlord: There is such chance, however we dont want to make our rating any higher than 12+ for Europe. So no blood and limbs that were ripped off.

Overlord: Definitely, but a bit later, closer to the release of British tanks.

Overlord: 1. Yup, planning to add both UI tutorial (supposedly in 7.0) and single player combat tutorial.
2. No.
3. French - autumn 2011, British - 2012.

Overlord: Unfortunately there is nothing to add at present.

LiannaSilverwind: К сожалению, пока никак. Есть определенное количество таких мерзавцев.

LiannaSilverwind: Let's reread rules:

Contest Rules:
- Every player can take part in the event;
- If player for some reasons cannot submit battles for himself, he can ask another user to do it. Any complaints on the acts of the asked player won't be considered;
- Player with the biggest amount of MVP points wins;
- MVP Points earning rules are specific for each category;
- Players can submit up to 3 battle results for each category, each battle result must include the end battle window screenshot and the garage with the end battle pop-up message screenshot (see the example);
- All screenshots for all 3 battle results for each category must be submitted in 1 (one) post. Fragmented entries over many posts will not be considered. You may submit 1 post for each category;
- Battles can be performed on different vehicles and do not have to be in sequence, just submit the best battles during the allowed time;
- The only change permitted to be implemented on screenshots is the concealment of gold, credits and free XP amount on the garage screenshot (see First Battle garage screenshot in the example);
- Player must calculate the amount of MVP points he has and post it in the top of the entry message. If no score is visible your entry will not be considered;
- Training, company and clan wars battles won’t be considered;
- To take a screenshot press Ctrl+PrtScr. If your keyboard does not have such keys, you are advised to use any free software. They all are saved in the general in-game folder;
- All contest entries (battle results) are to be submitted before 23.59 UTC (11.59pm UTC) of the 20th of August.;
- The same player can win in more than one category.
After reading the rules we can come to the following conclusions:
1) Platoons were not forbidden by contest rules. Many players have used them.
2) "The only change permitted to be implemented on screenshots is the concealment of gold, credits and free XP amount on the garage screenshots". No changes were implemented on my screens - they are original from the game. No amount of Photoshop or editing were used although I could hide some information legally. Information about tank being used in battle is clearly shown in bottom-right corner of the screen. If you are afraid I'm using some kind of unique module called BFG2011IWIN, such is not the case, as Support checks logs for all possible fakes and violations.
Nice attempt though.

LiannaSilverwind: Stay tuned, something is in the air. Trust me.

Cheeka: Customer Service Team Lead
Office: Paris
Wargaming.net is looking to immediately hire an experienced Customer Service Team Lead for its new structure in Paris.
Type of contract: permanent
Main Responsibilities:
• Motivate and lead a team of CSRs to deliver outstanding customer service experiences.
• Stand accountable for your team’s performance against department KPIs and continuously review and improve the quality of service delivered by your team.
• Practice leadership by example especially in regards to open, honest communication, dedication to provide excellent high-quality customer service, self-motivation and team work.
• Monitor and review your team members’ performance in regards to all department KPIs and provide regular feedback to direct reports.
• Develop and maintain a team of highly efficient, quality focused and engaged individuals through coaching and team building activities, on and off site.
• Manage personnel issues, time-off requests, attendance and adherence of your direct reports.
• Produce and provide complete and accurate documentation for all coaching activities, performance reviews, team and individual meetings and personnel matters.
• Document and share team projects and activities with your colleagues and engage in peer coaching and collaborative best practice sharing to continuously improve the service provided by the department.
• Manage expectations and individual development plans of direct reports and provide regular updates on your teams’ talent development.
• Respond to escalations of highly complex, sensitive and/or customer well being related nature in a professional and timely manner.
• Demonstrate a strong commitment to quality, diligence and reliability.
• Keep accurate records of work times and unscheduled absences off all direct reports.
• Ensure and be accountable for your direct reports compliance with departmental policies and procedures.
• Keep yourself pro-actively up to date with new content and product and service releases through self-guided e-learning as well as provided training.
Additional Responsibilities:
• Participate collaboratively in the creation, ongoing review and improvement of service and department policies and procedures.
• Participate in the creation and review of department performance measurement methodology and KPIs.
• Project work as required.
• Participate in live events and conventions interfacing with our player community
• Stay in touch and engage with our player base by sharing tasks with our community team
Requirements:
• Excellent written and verbal communication skill in English
• Excellent written and verbal communication skills in at least one of the following additional languages:
o German
o French
o Spanish
• Minimum 4 years of customer service and 2 years of CS management / leadership experience in a contact center environment.
• Ability and willingness to work alternating shifts and weekends as required by the business
• Excellent self-organization and time management skills
• Proven track record of building highly efficient customer service teams
• Passion for PC / video games and the ability to understand and emphasize with the unique needs and passions of our player community.
• Being enthusiastic about providing outstanding customer service and ability to maintain a positive and professional attitude in all interactions
• Team player with a high level of self-organization and collaborative personality
• Ability to maintain a professional demeanor and approachable appearance.
• Working knowledge of Microsoft Office applications, particularly Excel and Word
Pluses:
• Additional proficient language skills
• Experience building up CS operations in a contact center environment
• Methodology driven project management and process optimization experience
• Experience with WFM methods and software
• Experience with online-based task tracking systems
• Prior experience in online gaming customer service management
Send your resume and motivation letter to: jobs-eu@wargaming.net

Vallter: non-loss counts

Overlord: This feature is delayed big time and wont arrive this year.

Overlord:

World of public transport, anyone? Only after we finish planes and ships!