WG don't abide by UK Law apparently
Дата: 21.03.2019 16:41:38
MistyBus, on 14 March 2019 - 04:45 PM, said: are you sure you're reading the same post? I
stated a fact....something that actually happened....today....i
haven't spoken about a claim, unless you're trying to be literal
about it, then any comment anyone makes in here is a claim.eekeeboo: So far you have said: I asked if them if they
follow the rules. The answer was yes. You asked again
and again. Still closed with an answer that all rules and
laws are followed. Please be aware spamming support
with the same question looking for a different answer to the same
question when it was quite specific that legal obligations are
followed as would be expected of a sizeable multinational
company.
Grand_Moff_Tano, on 14 March 2019 - 04:51 PM, said: Isn't that what you are doing? Repeating the same old crap,
over and over and over again? No I do not work for WG, if I do then
they've failed to send me my paycheck for the past 9 years. eekeeboo: I thought we agreed on a pro bono basis? 
14:44 Added after 2
minutes
14:44 Added after 2
minutesMistyBus, on 14 March 2019 - 05:38 PM, said: ok, sorry, i just wanted all the abuse for while - i like it
:-) i bought a tank - 2 days later i decided WOT is broken
beyond repair (EBRs, MM etc) and wanted my money back - the answer
was that as i've used the tank (stats say 5 battles) so i
can't have a refund. I asked several times why their rules
outweigh Consumer Rights Act 2015 for digital goods - i wasn't
really expecting the result to be in my favour, but my point was
that they just avoided the question (multiple times) and then just
closed the ticket before we could get to the bottom of it (even if
it wasn't in my favour). hope that makes sense?eekeeboo: Now we're back. In this case when you make a purchase you
are required to actively tick the terms and conditions of the
purchase and it highlights a full refund is offered if the item is
unused. You may be interested to read the law on customer
satisfaction and refund specifically that the case is not as clear
cut as you believe and there are many exemptions.
WG don't abide by UK Law apparently