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Wargaming FB/Twitch Streams Discussion Thread

Дата: 08.11.2017 15:54:56
View PostSfinski, on 08 November 2017 - 12:31 PM, said: Hope you wont ignore the difficult questions and answer only the questions you are 100% sure about. May join sometime.

Ph3lan:   We will try to be as open as possible. Obviously sometimes we simply don't have the information or can't share it at the time (like when a tank is going to be released for example), but in cases like these we can simply tell you guys that we don't have the information (we can find out for the next stream), we don't need to and don't want to ignore your questions.   

View PostZlatanArKung, on 08 November 2017 - 12:34 PM, said: Who are leading the stream?   Is it you Ph3lan, or is it a random WG staff or someone else?    Otherwise,  good idea and will check in and maybe even ask a few things :P   I am not interested in streamers at all, but if I can get some answers from you, I would happily watch for that.   Are you going to have an announcement before stream to say like 'today we will show this new tech tree/premium tank'/'today we will answer questions from players' and so on?

Ph3lan:   The streams are English only for now and they are hosted mostly by the EN team (myself, MrConway and Kandly). We might also have some other community members join us as guests or even as hosts occasionally. For QAs we will try to get some of our Devs and product group members join us as well.   

View PostUrQuan, on 08 November 2017 - 12:51 PM, said: Okay, this really grinds my gears. You got time to put this up, but don't/can't put up some information about the ongoing contact-list / chat issues in a visible space to at least show people you are aware of it & working on it. And no, some replies/posts on the forum isn't enough as only a minority visits it, but the contact-list / chat issue affects a substantial portion of the playerbase.   I know you guys can't fix it nor can you help it, but at least make the broader community (not only forum goers) aware that you are aware of the problem & are looking into it, perhaps even with some updates on how it progresses on some centralized location/thread.

Ph3lan:   Unfortunately we don't have much to share at this point. Our developers are working on the problem, but it is proving harder to solve than expected. If there is any more information to share we will let you guys know. And you are right, this should be posted in the announcement topic as well, I'll post it there in a sec.

View PostIgor_BL, on 08 November 2017 - 01:58 PM, said: What diletant topic is this?!

You can open topics about FB streams, but cant handle chat/server crashes/stronghold or any other problem and bug we are expiriencing with this patch?   You cant even write proper explanation and post it on this section of forum?! when i open forum, all i see under section "WG staff posts" are German, Polish or CZ  staff. and kudos to those guys. Yeah, problems and bugs  are "expected" and "normal" thing (even WG crossed the "normal" line 10 times with this patch)
but at least you can inform players about status, etc etc.   While you Englishmen hold your head down and ignore the problem in general.   Another lame move.   You dont know how to prirotize problems. Which you have double-digit number in the last month or more.
And no signs of the ending those.
 

Ph3lan:   Please see above. The streams are actually a great tool for us to reach out to the players, give them more information and update them in "real time". For example if I am not mistaken I already gave an update about the the chat and personal mission situation in yesterday's stream. Obviously this doesn't mean that we shouldn't do it on the forum and we will try to do both in the future.

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