Developers posts on forum

MA77:   Os dois guias do Jagdpanther foram muito bons (assim como no Panther e Tiger), isso não há como negar. Os critérios que pesaram bastante para todos os guias foi a organização, apresentação e objetividade, algo que pensamos duas vezes antes de definir um vencedor para este concurso.

Estou tentando liberar uma premiação para eleger um segundo colocado de cada guia, porque a qualidade dos guias subiu bastante e até lá, temos a premiação de participação apenas autorizada.

Qualquer novidade quanto a isto, estarei postando aqui nos próximos dias!

MA77: Pode comemorar, porque os vencedores deste mês estão aqui!



Guias Escritos   Tiger I JooxD - Löwe + 7 Dias Premium   Panther Lennox_69 - Panther mit 8.8 cm L / 71 + 7 Dias Premium   Jagdpanther Jabkiller - Kanonenjagdpanzer + 7 Dias Premium   Guias em Vídeo   Jagdpanther Eletron1c_ - Kanonenjagdpanzer + 10 Dias Premium   Tiger 1 FURY_M4A3E8_SHERMAN - Löwe + 10 Dias Premium   Todos os demais participantes receberão 3 Dias Premium e o PZ.KPFW. B2 740 (F) por sua participação! A premiação será creditada antes do próximo jogo do Brasil. 

Parabéns pelos ótimos guias, pessoal.

Até o próximo concurso! 

DomoSapien: So essentially, from what I can gather the long and short of it is this: 2 wins were required to advance to the next round. Since neither team received 2 wins, technically neither team should have advanced. However, the tournament system seems to have arbitrarily selected a match "owner" which in this case happened to be the other team. 

Effectively, _Perfect's team should have gotten a bye for the next match, which they essentially did because TXV didn't show for that match either. 

Again, it's been a learning experience for us and we're looking into trying some different formats to mitigate these types of issues. 

DomoSapien:   Interesting. I'll do some digging in the tournament system and see what I can figure out.

DomoSapien: Hi folks,

Thanks for all your patience.

I have some good news and some bad news to share with you.

The bad news is that unfortunately, I was not able to get approval for additional Gold compensation, outside of the 1000 Gold for each team that advanced past the qualifying round and the 2x 50% Credit Boosters for all players who signed up for the tournament.

The good news is that we understand quite a few players spent Gold to train crews, etc. for their Tier IX vehicles, so they could participate in the tournament. Details will be announced tomorrow, but we are planning to have another similar Tier IX tournament this week, so all that crew training etc. does not go to waste. The other good news is that Saturday's 5v5 tournament appears to have gone quite smoothly. (In a perfect world, they both would have gone off without a hitch, but... baby steps, I guess.)

Compensation for the issues will be going out some time this week. We will also be finalizing our July tournament schedule this week, and posting it up so that everyone has an idea of exactly what will be going on next month. We are taking your feedback into consideration and we will be doing our best to give players at least two weeks' notice prior to each tournament, including a generous registration window.

I would like to reiterate my sincere apologies for wasting your time on a Friday night. I know all too well that free time is a luxury that is hard to come by, and I am sure I could have done more to personally ensure that things went more smoothly.

For everyone who posted in here/sent me PM's with kind words of encouragement, I'd also like to personally thank you for that. We deal with quite a bit of negativity from time to time, but your support despite the technical issues means the world to me <3. This has been a learning experience for sure, and you can expect that future tournaments will only get better and better. 

Felipe6666Original:   ¡Hecho (lo había olvidado)! ¡Gracias!   ¡Saludos!

MA77: Saudações!
Hoje eu trago um pequeno guia para que você possa relatar os bugs do jogo da maneira mais eficiente possível. Enquanto todos os erros são relatados, muitas vezes é difícil para os desenvolvedores localizar problemas sem muita informação de uma reclamação (por mais descritiva que seja). Além dos replays e capturas de tela (que ajudam bastante), os relatórios técnicos são muito úteis, e é exatamente isso que vou compartilhar com você: como gerar esses relatórios. Faça o download do programa WGCheck (http: //dl-support.wa.../WGCheck_NA.zip) Vocês farão o download de um arquivo .RAR. Extraia os arquivos em um local de sua escolha (tente não ser uma pasta associada ao World of Tanks ou a qualquer um dos produtos da Wargaming). Quando você inicia o programa, o WGCheck detecta automaticamente os jogos da Wargaming instalados no seu computador. Estes jogos aparecerão em abas individuais (como no Wargaming Game Center):  NOTA 1: Sim, infelizmente, o WGCheck está disponível apenas em inglês.
NOTA 2: Caso o programa não detecte nenhum de seus jogos, você deve adicioná-lo manualmente. Para fazer isso, clique no botão "ADD GAME" (na seção da guia). Em seguida, procure o arquivo executável do jogo no diretório em que ele foi instalado e clique duas vezes nele.  4. Selecione World of Tanks nas abas:
 5. Marque as opções "Add game client to the firewall exceptions" e "Extended network diagnostics" e clique em "Check".  6. Se o WGCheck, depois de terminar a análise, encontrar arquivos danificados, aparecerá uma opção para repará-los.
7. Depois que o processo estiver concluído, um novo botão será exibido: "Report". Clique nele.  8. O WGCheck mostrará os resultados da análise e oferecerá a opção de visualizar o relatório completo com a opção "Go to report". 
 9. Se clicarem nesse botão, eles abrirão automaticamente o diretório onde o jogo está instalado com um novo arquivo: WoT_report.  NOTA: Se o jogo crashar e ativar a opção "Dump generation", você pode encontrar um relatório específico em uma nova pasta localizada dentro do diretório do jogo chamada "Reports".  10. Anexe o arquivo WoT_report.wgc e os arquivos que estão dentro da pasta Relatórios (se houver) junto com seus replays (se você não souber como ativá-los, você pode seguir este guia) e/ou capturas de tela no seu tíquete para Suporte. NOTA: Se os arquivos que você tentar anexar excederem o limite permitido, você poderá usar um gerenciador externo (como o Google Drive) e compartilhar os links para download.

Felipe6666Original: ¡Buenas a todos!   Hoy les traigo una pequeña guía para que puedan reportar los bugs en el juego de la manera más eficiente posible. Si bien todos los errores son reportados, muchas veces es difícil para los desarrolladores localizar los problemas sin mucha más información que una queja (por más descriptiva que sea). Además de las replays y screenshots (que ayudan mucho), los reportes técnicos son de gran ayuda, y eso es justamente lo que voy a compartir con ustedes: cómo generar dichos reportes. ¡Aquí vamos!   Descarguen el programa WGCheck (http://dl-support.wa.../WGCheck_NA.zip) Se les descargará un archivo .RAR. Extraigan los archivos en una ubicación de su preferencia (intenten que no sea una carpeta asociada a World of Tanks o cualquiera de los productos de Wargaming). Al iniciar el programa, WGCheck detectará automáticamente los juegos de Wargaming instalados en su equipo. Dichos juegos figurarán luego en pestañas individuales (como en el Wargaming Game Center):



NOTA 1: Sí, por desgracia, WGCheck está disponible solo en inglés.
NOTA 2: En caso de que el programa no detecte alguno de sus juegos, deberán agregarlo manualmente. Para ello, hagan click en el botón "ADD GAME" (en la sección de las pestañas). Luego, busquen el archivo ejecutable del juego en el directorio en donde lo instalaron y hagan doble click sobre él.


  Seleccionen World of Tanks en las pestañas:



NOTA 1: Si tienen más de un cliente de World of Tanks instalado (como puede ser el Supertest), denle click al desplegable que dice "World of Tanks NA" y seleccionen el cliente adecuado.
NOTA 2: Hagan click en "Settings" y habiliten la opción de "Enable dump generation" (solo disponible en algunos de nuestros juegos).


  Tilden las opciones de "Add game client to the firewall exceptions" y "Extended network diagnostics", y luego presionen "Check".


  Si WGCheck, luego de finalizar el análisis, encuentra archivos dañados, les aparecerá una opción para repararlos. Luego de que el proceso esté completo, les aparecerá un nuevo botón: "Report". Hagan click sobre él.


  WGCheck les mostrará los resultados de su análisis y les dará la opción de ver el reporte completo con la opción de "Go to report".


  Si hacen click en ese botón, se les abrirá automáticamente el directorio en donde tienen instalado el juego con un nuevo archivo: WoT_report.



NOTA: Si el juego crashea y activaron la opción de "Dump generation", podrán encontrar un reporte específico en una nueva carpeta ubicada dentro del directorio del juego llamada "Reports".


  Adjunten tanto el archivo WoT_report.wgc como los archivos que se encuentren dentro de la carpeta Reports (de haber alguno) junto con sus replays (si no saben cómo activarlas, pueden seguir esta guía) y/o screenshots en su ticket para Soporte.

NOTA: Si los archivos que intentan adjuntar superan el límite permitido, pueden usar algún gestor externo (como Google Drive) y compartir los enlaces para su descarga.   ¡Saludos!

DomoSapien:   Sorry to hear about the trouble.   The minimum number of players to start the battle is 5. If you had less than 5 players ready when the battle started, you received a technical defeat.

The maximum number of battles was 3. If one team received two technical defeats, and another received one technical defeat, the tournament system advanced the team that received less technical defeats.

For the record, bringing back tournaments involves using a tournament system that Jambi and I have never used before. Technical issues are bound to happen as we learn the system. This was not a technical issue, however, but a quirk of the tournament system and the rules around minimum/maximum number of players required. What you're saying is that you would prefer we have no tournaments at all? I'm sure there are quite a few players that would disagree with you.

That said, for timing, it seems like 3 minutes in between battles is a bit short. Perhaps we should increase the time to 5 minutes, to avoid quite as many technical  defeats?

Gnomon:   Hiya! Do you mean on the screenshots with the numbers? #3 is all the way to the right on the eastern hill.    It should also be the second screenshot in the spoiler drop-down. 

Felipe6666Original: Bueno, llegó la hora de la premiación:   Mejor guía escrita sobre el Tiger I: NightGoat (Löwe + 7 días de Cuenta Premium) - Guía Mejor guía escrita sobre el Panther: Pollenz (Panther mit 8,8 cm L/71 + 7 días de Cuenta Premium) - Guía Mejor guía escrita sobre el Jagdpanther: agtdetructor (Kanonenjagdpanther + 7 días de Cuenta Premium) - Guía Excepcionalmente, y por su excelente trabajo, voy a premiar a Waidmann1129 con un E-25 y 5 días de Cuenta Premium por su guía (justo el vehículo que quería el ganador ; juro que no fue a propósito ) Mejor guía en video sobre el Tiger I: Mayor_Defacci (Löwe + 10 días de Cuenta Premium) - Guía También de manera excepcional, y por su buen trabajo, entrego a vergara21 un Tiger 131 y 5 días de Cuenta Premium por su guía (espero que nadie quisiera ese tanque). Mejor guía en video sobre el Jagdpanther: Mosrig (Kanonenjagdpanther + 10 días de Cuenta Premium) - Guía   ¡Felicidades a los ganadores y a todos los participantes! ¡Estén atentos para el próximo concurso!   ¡Saludos!

Felipe6666Original:   Sí lo hubo. Es decir, el torneo (o parte de él) transcurrió con fallas, pero hubo equipos que pudieron jugar y avanzar de fase.  

Felipe6666Original:   Dividido entre los integrantes como estaba estipulado en las reglas del torneo.   ¡Saludos!

TeriyakiTanker:   Yes, they aren't doing them.  Check back in three years when the population has dropped again.

TeriyakiTanker:   Is that what your mom told you about Tsavo?

TeriyakiTanker:   Perhaps they are but is any of their information wrong?  Just calling someone a barracks lawyer isn't very useful because they could be correct....

TeriyakiTanker:  I think, well hope, everyone is aware that we lost something like 40% of the player base since 9.18 hit.  It was rather common when I started playing to see 35k people on during prime time, now sometimes we hit 25k but mostly 20-22k or lower now during the summer.  Lots of reasons for the lower population but I personally believe the three biggest are that this is an old game, the death of clan wars, and the new 3/5/7 MM. Things seem to have stabilized for now and I would guess we still have a few years before getting rolled into the EU server unless they really change some things around here.  Either way hope you enjoy it while it lasts.

TeriyakiTanker:   And hasn't this always been true?

Felipe6666Original:  

Felipe6666Original:  

Felipe6666Original:  

Felipe6666Original:  

Felipe6666Original:   Sí, hubo problemas con el sistema de torneos y decidimos cancelarlo sobre la marcha para que no hubiera más afectados. Daremos una compensación en consecuencia.   ¡Saludos!

Felipe6666Original:   Sí, lo sabemos y acreditaremos una compensación en consecuencia.   ¡Saludos!

Felipe6666Original: ¡Hola, Comandantes!   En el día de ayer, viernes 22 de junio de 2018, decidimos cancelar el torneo 3 vs. 3: Lucha de Viernes por la Noche correspondiente al mismo día luego de experimentar problemas técnicos durante su ejecución. Como compensación, todos los participantes recibirán 2 Resevas Personales de créditos de +50% por 1 h. Todos los equipos que hayan logrado quedar entre los mejores 64 equipos recibirán el premio correspondiente, que es 1.000 de oro.

Nos disculpamos por el inconveniente ocasionado, sobre todo por la frustración que esto ha producido en los participantes.   ¡Saludos!

Felipe6666Original:   No, sigue siendo una evaluación. De haberlo efectuado, lo hubiéramos anunciado.   ¡Saludos!

TeriyakiTanker:   Did you actually just say opinions are subjective?!?!?!?!

DomoSapien:   Well, making promises I can't keep may very well result in me losing my job, so as much as I'd like to be Tank Oprah and start throwing Gold at people, I'm afraid I can't do that. Jambi and I are going into the office tomorrow morning to put in some overtime and make sure this doesn't happen with tomorrow's 5v5.

We're also going to float the idea of re-doing the tournament on Sunday, so please don't sharpen your pitchfork quite yet. We put in the fight to get tournaments back in the first place, and we're going to try to take care of you guys.

Silver lining (or bronze, I guess, in this case) is that we plan on having much more tournaments in the coming weeks. It's not the first tournament and it's definitely not the last.

DomoSapien:   That hurts, man.  Guess I kinda deserved it, though.

DomoSapien:   Sorry. Did I mention it's my second time running a tournament with this temperamental tournament management tool? Unfortunately there isn't much I can immediately promise you.

DomoSapien: erm, good question. It should be for team, I'll see what I can do to get everyone Gold.

DomoSapien: Okay folks, I'm going to call it. We're going to cancel tonight's tournament due to technical issues.

Everyone will be receiving our standard compensation for technical issues, which is 2x 1 hour 50% Credit boosts, however I will do my best to get approval to sweeten those boosters a little bit, considering the circumstances.

All teams that advanced to the "best of 64" round will be receiving the prize for 33rd - 64th place of 1,000 Gold. 

Again, really sorry for the inconvenience and frustration. Not sure why the tournament system just *refuses* to cooperate, but we're going to triple-check and make sure that tomorrow's tournament doesn't experience the same issues.

 

DomoSapien: it won't affect tomorrow's tournament, but if we can't figure this out we may need to push this back to tomorrow evening.

DomoSapien: For some reason they are all showing the same start time, and ignoring the times I set for them. We are trying to manually fix the stages, so that we don't need to reset the bracket again..

DomoSapien: Trying to figure out what's going on. Both groups had the same times set for the stages.

DomoSapien: it should be set for 3 minutes after the end of the first stage

DomoSapien: Everyone's patience is greatly appreciated. Good luck out there everybody!!

DomoSapien: oh man, I am so relieved. Thank you everyone for your patience, and best of luck!!! I will be monitoring the thread for any issues. 

DomoSapien: Really sorry everyone, honestly it was probably operator error on my part. Hopefully everything goes smoothly now.

 

DomoSapien:  Okay, whew, sounds like we're on the right track now.

DomoSapien: yes I'm aware of the format.

DomoSapien: Okay... fingers crossed that the battles will pop at 20:30 Central. Really sorry for the delay, everyone.

DomoSapien: Sorry folks, I'm working on it. please bear with me, here. Going to try and reset the brackets one more time.

DomoSapien: 20:10. They should have popped. Any luck? 

MA77: Já estamos cientes e verificando, Douglas