Clan Wars Armageddon FAQ Thread

semiorange, on Jun 19 2015 - 05:05, said: So will it be campaign 10 or 11 that runs smoothly?   ^lol good luck with that, i know we had a few tickets take 2 days on people not showing with enough tanks and they told us it was closed because it was sent in to late. All tickets sent in 20mins after battle but 2-3 day que


GrannyW, on Jun 19 2015 - 10:17, said:   This ... I submitted a ticket within 20 minutes with all the bells and whistles. I even have their automated reply that it was submitted on time. Closed out 4 days later as "not being submitted in time" because they didn't get to the queue and look at it. wth. We are not able to jump tickets up their queue, that's on THEM.   Edit: I'll send the # when I get home on a system where I can do so.  ... BTW, my WAG that the reason that the US server has zero reports of (non automated) infractions vs. The SEA server a substantial list is because they are all getting closed by the AWESOME customer support that is marking them "submitted" when they finally open them after 4 days vs. "submitted" based on the timestamp of submission.