support team forgot about me?
Дата: 12.06.2015 23:53:16
Akotalaya, on Jun 12 2015 - 12:32, said: i sent in a ticket about an issue im having with the marks of
exellence, i have several tanks that should have them but dont,
anyway that aside its been about a week since ive heard anything, i
replied to the ticket and havent heartd anything since, now before
the support replied i had been waiting for some time for that first
reply, whats going on? why should it take so long for
something thats just a tiny issue? i mean i can see the support
staff being backed up or being busy but it shouldent take 2 weeks
for something like this..i see those marks on other peoples tanks
all the time...pizzastorm: Everytime you reply to your own ticket it gets bumped to the bottom
of the queue. When you submit a ticket you will need to wait for a
response. Send me your ticket number and I will see if
someone can take a look at it.
support team forgot about me?