WZ-111 Token Refund Issues (Please Read)

GS_G3K, on Jan 23 2015 - 13:48, said:   Hey I have been following this thread which I found after submitting a ticket which was put on hold for 4 days now. I did every nation of ingame missions EXCEPT British and Japan, then I bought the two tokens needed the night before it ended and never got my tank. Log in today and I have 5k gold when I should of had a WZ 111, just wondering if you guys are still looking into this since my case is a bit different than just getting a gold refund? Maybe you can shed some light on my situation since I have had zero explanations as to how to proceed since submitting my ticket on the 19th.   Thank you! Appreciate the updates Pizzastorm.