WZ-111 Token Refund Issues (Please Read)

Force440, on Jan 20 2015 - 15:26, said: Not waiting for refund just wondering why WZ111 never showed up? And the average wait for an answer from support? I need to buy more premium time in the mean time but until this is resolved I don't trust the gift shop purchase system. I've spent a lot of money on this game and will continue to due so if my issue gets resolved.... Long story short just want my wz111 so I can start spending and playing again!