Arracourt Post meridiem Challenge
Дата: 18.09.2012 22:30:34
BlazeZero, on Sep 18 2012 - 21:18, said: I can certainly understand and appreciate your situation with
regards to this mess and how it was out of YOUR paticular hands but
lets examine the entire situation here LF. We have a screw up with
the scheduling 3 matches into the tournament. Now I'm not sure how
you guys run your tournaments back-end wise but I can only assume
its some sort of an automated system that launches the battles, so
if thats true that means that something got glitched. If its a
person launching these battles than it was just a mistake by that
person. Once the posts started rolling in about the battles not
being in the right time we received a 2 word answer of and I quote
"Fixed it" from General Direction which is, it seems, a standard WG
answer to a big problem. Barely an acknowledgment of the problem
and a 2-3 word response that we shouldn't worry about it anymore.
Now I can understand that dealing with tourney problems may not
exactly be GD's job description but a simple answer of something
like "postponed until our E-Sports manager gets back from moscow"
would have been perfect. Instead we were assured the problem
(whatever it was) was fixed when 4 days later it clearly was not at
all. And finally there was absolutely no warning that the battles
on sunday would still be screwed up. We didn't hear anything until
you got back and said "herp derp I was out of contact, what
happened?" (not trying to be a dick here LF it was just comical
when you poked your head up yesterday and asked what happened).Now its fantastic that you're hiring another E-sports person dedicated to this stuff and hopefully this means these issues will be few and far between from now on, but can you understand where these things can be made into an even bigger issue when there is no information coming from the dev team over what blew up?
lord_farquad: Naturally I cannot, nor will not speak for GD, I do have to thank
him however for trying to handle the situation.
Secondly, the dev team has absolutely nothing to do with tournaments, so I'm not sure why they would be saying anything anyways. I've also told you what the issue was, I had no internet access while I was in Moscow. Which unfortunately prevented me from being able to respond in any way.
to some other statements, I think you'll find that if you track the amount of issues we've had, not only are they continually decreasing, but it's not the majority of tournaments. I still apologize for the issues, as I obviously don't want any (and that's what we're trying to achieve), but as one person it's quite difficult to handle the amount of events that occur in relation to World of Tanks eSports... which is exactly why we're expanding on our eSports team.
Secondly, the dev team has absolutely nothing to do with tournaments, so I'm not sure why they would be saying anything anyways. I've also told you what the issue was, I had no internet access while I was in Moscow. Which unfortunately prevented me from being able to respond in any way.
to some other statements, I think you'll find that if you track the amount of issues we've had, not only are they continually decreasing, but it's not the majority of tournaments. I still apologize for the issues, as I obviously don't want any (and that's what we're trying to achieve), but as one person it's quite difficult to handle the amount of events that occur in relation to World of Tanks eSports... which is exactly why we're expanding on our eSports team.
Arracourt Post meridiem Challenge