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UPDATE: Minsk Devs Respond to Server Lag

Дата: 09.05.2017 02:21:48
View PostLpBronco, on May 08 2017 - 13:51, said: dance210 are you going to get into trouble for spending so much time speaking with us? Seems really out of character for a forum moderator but absolutely appreciated.   Any chance they will give you a ban hammer?   Banhammer

dance210:   I'm not a forum moderator in the sense that my time is focused on responding to any and all forum reports. I'm more of the type that gets to play with the shiny ban hammer and layeth the smack down on anyone misbehaving as I do my day job - reading player feedback and interacting with the community. My boss has actually told me that I need to spend more time with all y'all ;)  

View Postkupjones, on May 08 2017 - 14:04, said:   Dance, I do appreciate what you have done here.  I have now opened I think 6 - 8 support tickets and provided all of the requested information, over and over.  Today I received an answer from Kyle Fisher where he basically says that the PingPlotter output shows latency to be introduced by 2 Internet backbone providers (I have no idea where he sees this as the 2 he points out are running 27 and 57ms, respectively), that I need to talk to my ISP, and he wanted to make sure I knew my PC isn't directly connected to the NA EAST servers.  Hmmmm.   My reply was rather curt -- but the message still the same:  The latency that my plotter output shows is being introduced by the last leg of the network right before the NA EAST load balancer (login-p1)  That device is using an IP address right out of WG's Internet provider IP block, making this directly under the control of WG.  What is striking is that device mysteriously disappeared from the path a couple of weeks ago for about 24 hours -- then re-appeared.    I could start taking big guesses as to what that device is doing - but I would rather not.   Whatever it is doing, WG needs to put something in place that has more ummmph.  (that is a technical term, btw)   Ummm, this isn't considered ban speech, is it??   :amazed:    

dance210:   I will be completely honest - I am not a tech wizard, so reading a PingPlotter is not my forte. However, Saffr0n is a tech genius (at least, compared to me) and he's working with me to get and analyze the data. Iff you could shoot me your ticket  number (forum PM is fine) I will run it by him tomorrow and see if he can take a look. Thanks!

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