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Reminder: Dispute rules and why you should follow them!

Дата: 17.12.2014 01:31:15
dance210: Alright guys, a little PSA regarding disputes.   When submitting disputes, we have very specific rules. Failure to follow those rules can, and will, result in the dispute being dropped. There is a reason we ask for certain things - some of it is to make our life easier, some of it is to verify that the dispute is legitimate.   As a reminder of the dispute rules: Disputes A dispute is a claim against an illegitimate result by an opponent’s violation of a written Skirmish rule.   Disputes must adhere to the protocol detailed below or risk having the dispute dropped by tournament administration. Disputes must be submitted immediately after the round has concluded. Disputes must be emailed to tournaments@wargamingamerica.com The email subject/title must include the word “Dispute:” followed by the name of the event for which you are filing a dispute. Disputes may only be filed by the team captain or any team member listed under team’s contact details.   Disputes must include the following in the body of the email or risk having the dispute dropped by tournament administration: In-game name of the player submitting the dispute Name of the Skirmish Your team’s name with a link to your team’s page created for you during registration Your opponent’s team name and a link to your opponent’s team page created during registration Reason for dispute: e.g. “I would like to report the team for using a tank that was not allowed, the StuG III.” An attached replay of the disputed battle(s)     Why am I mentioning this now? Because last night, we had several disputes that did not give enough information and were dropped.   Missing information will often include: Not including the opponent team name Not including your team name AND the opponent team name (e.g. only sent in a replay/screenshot) Sending in screenshots that do not show all information Screenshot may not show player names - we cannot confirm the opponent team (yes, I have had people say the dispute is for Team X when in fact it is Team Y that broke the rules) Screenshot doesn't show the tanks/tank names - if you're sending in a dispute for an illegal lineup and all I can see is the player name and maybe the tank icon, that's not enough information. Rare case of the screenshot not showing the player names OR the tank names, due to mods hiding all the information Sending in the replay for a different battle (usually a random battle)   Obviously, some of these are worse than others. Please, please, include ALL the information so that there are no issues.   Thanks guys! :)

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