Account Transfer to SEA Server - (Transfer Window Closed)

METAL666nz, on Aug 29 2012 - 14:06, said: It is dumb how they did nor give us clanwars to start of with. If that had of happened we would all be happy and there would have been no drama (other than the odd high ping/lag). Silly move if you ask me.


Ulrich_von_Beck, on Aug 29 2012 - 14:43, said: Unfortunately this has just been bad for everyone concerned. Its been bad for those who find themselves on a server that they don't want to be on, its bad for the freinds or clan mates who have missed out, and its bad for Wargaming as they are missing revenue and managing to turn what was a great PR move into a small PR disaster.
While the issue is not big, the news of it does get spread around. With lots of new games coming online it means that people are making choices about where they will spend their time and their money.
It also effects the future, as people who are stranded, or groups that are fragmented mean that the likelyhood of introducing new people is reduced. Also the longer people get out of the habit of playing and paying the more likely it is that they will take their money elsewhere. I know I have resubbed to EVE while I wait.
I would like to ask some questions:
1. Given that it appeared to be a relatively straightforward process to open up the transfer process originally, why is it difficult to do so again?
2. If there are technical, resource, or other reasonable reasons (such as the upcoming 0.8 release) that mean that resources are not currently available, can these please be communicated. People are likely to be more understanding if there are reasons given rather than just keeping people in the dark.
3. Why is it that in communications, we the customers are blamed for not taking advantage of the original transfer process even though it was poorly communicated and had an unreasonable cut off time. While I understand that there are people working hard to help, the official communications through Trouble Tickets are not reflecting this.
4. The Australian and New Zealand customer base is not much larger than a single state in the USA, but we are passionate about our gaming and are likely to be paying customers. Having more people onside from this group will only
enhance the reputation of Wargaming. Putting a large number offside for reasons that seem to be only political does exactly the opposite.
I welcome your response.
Cheers, Ulric.


elbkhan, on Aug 30 2012 - 01:51, said: It is great to see that both The_Chieftain and Tanitha fully understand our concerns, why there is an issue and what needs to be the result to fix it, but unfortunate that this far down the track we are still waiting for anything to be done by the company as a whole.
Sad to say after over a year of playing with over $300 spent that for all the reasons in this thread I've just spent $120 to look into an alternate 'f2p' game and have had a good week mostly playing it instead.


Sarge13, on Aug 30 2012 - 04:23, said: Hit the nail on the head there where you have said that "we feel for the best gaming experience oceanic players should go to XXX server" and promote xxx server as the best server for the Oceanic community."
That is what I believe WG should have come out with in the first place that would have given the Oceanic community a better understanding.


Snurgle, on Aug 31 2012 - 00:28, said: If you go to the Official Q&A Thred 7.5 Era...........
Valter answered the transfer move someone asked about with this today, so for all those players hoping our concerns and voices would make a difference, it seems we are not significant enough.


Brave_sir_robin_ran_away, on Aug 31 2012 - 01:24, said: It seems that at Wargaming the left hand does not know what the right hand is doing.........
As always all anyone wants in certainty and WG is not able to clearly articulate either the process for making a decision or the timeframe for making one........
This is equally true on SEA about Clan Wars, even though small steps are being made towards this by asking us in a token gesture which CW region we would like to play in.


DC1121, on Aug 31 2012 - 02:42, said: The interesting thing is the line that says: “Probably once we have a final decision on NZ/AUS regions, things can change."
Seems to me this dillema is being handled at the very top. Minsk have been caught out with this half arsed transfer situation. They still seem to be trying to sort out "who's" responsibility NZ/AUS region falls into. Until the game developers and owners make this decision we'll hear nothing. Only because there is nothing to be said yet.
Maybe, the Australian firm they purchased a short time ago will be appointed to one of the server groups, and will handle all Oceanic situations.


Mordd, on Aug 31 2012 - 02:43, said: I would rage about this as many other staff have been indicating the exact opposite, however I have learnt at this point to put ZERO credence in any statement made by a wargaming staff member until it actually happens as theit left hand has no idea whhat their right hand is doing (usually scratching their balls) let alone what their head is thinking or planning etc..... in other words this guy is just as unlikely to actually know whats going on as any other mod which is not very likely.
Also I have a vote poll going on SEA forums atm asking for another transfer before CW starts there, so far over 200 votes in 7 days since it went up with over 95% of ppl voting for another transfer round - head on over to SEA forum > Suggestions section if you want to add your vote to it.


fire70, on Aug 31 2012 - 07:04, said: This isn't so bad it look like they are going to make a decision on what server they want the Oceanic players to play on.
This is the 1st step is to get WG to announce this then hopefully give the players assistance to have their accounts transferred to this server.