Accidental premium tank purchase and customer support's repsonse

Zygomatic, on 21 June 2011 - 05:44 AM, said: I absolutely take responsibility for the error, but have you ever walked out of a store with the wrong item? Perhaps you bought the PS3 version of a game when you actually own an Xbox by mistake. Or maybe you thought you had a DVD and you actually had a Blu-Ray in your hand. You go back in and explain the error, they give you a refund and you walk out with the right product.
Yes I clicked the wrong thing (I actually just had it sorted by heavy tank and all nations, saw 7500 gold and just assumed that was the Lowe). It was absolutely neglectful, but it is for all intents and purposes a cash transaction for the wrong item.


Quote Refund policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong selection. You can choose between a refund, exchange or credit where goods are faulty, wrongly described, different from a sample shown to you or don´t do what they are supposed to do.