Can't log in, server down?

Tanitha, on 01 June 2011 - 03:18 PM, said: To update you on the progress of the lag situation.
As MadHatter explains below the internet is a busy city street network, if too much traffic is forced down a highway it is susceptible to traffic jams and holdups. The solution is to reduce the traffic going through the streets, make the streets bigger so they can handle the traffic, or to plan a new route to take different streets.
Depending on your location, different internet routes are taken to get to World of Tanks servers. Some of those routes, not all, are getting traffic jams at certain times.
Wargamming has been working on the issues from many fronts, reducing its traffic generated, bypassing some problem areas, and organizing some streets to be expanded.
Most of the current problems are coming from remote area's such as the remote area's of Australia or people using Telstra for some examples.
We again apologize for the situation, and will continue working on the issue from our end, and also with the network companies in control of the traffic jams.
If you wish to help get your particular lag issues fix, please provide us with information in the following format.
1. Download pingplotter from here. LINK
2. Connect to login-master.worldoftanks.com
3. Let it run for a few minutes, and settle.
4. Screen capture it.
5. Paste it into a graphics program, and cut the first few steps which show your local IP.
6. Upload it to a image website. like LINK
7. Link the photo into a reply, as below.. Putting it in a spoiler would be nice if you know how.
Ping plotter screenshot.

Temporary Helper
As above, because the problem is mainly with traffic jams in the internet streets. You can force your computer to take a different street with a VPN system, which is similar to a proxy. There is many paid VPN systems out there, that are approximately $10 a month, But i prefer to use the free one, Hotspot shield. Its free because it installs adverts into your browser. However these adverts can be switched off with "add block plus" a firefox/crome addon. Which then just leaves you a free and add free VPN service.
Running hotspot currently reduces my ping by approximately 350.

It might help some of the players who experiencing problems with their route to World of Tanks.
Paid VPN will probably provide a better solution, but the free one above works ok.
Please keep us up to date with your problems, and we will keep you up to date with our progress.
Regards
Tan..