Name Change Unlimited Is Over
Дата: 20.06.2011 12:35:01
StriplingWarrior, on 19 June 2011 - 12:08 AM, said: I want to thank the mods and tech support folks who worked extra to
find the cause of the misunderstanding and fix it.
Thanks
Thanks
Tanitha: Nps at all.
From my findings almost all of the above was either..
Players placed a ticket for a name change, before the event started.
Those tickets were closed, and the players were emailed the instructions "The event is not open yet, please place another ticket when the event opens"
And new tickets were not opened like requested.
Or.
Players never opened a ticket in the first place, they replied to the news article instead of opening a ticket.
If anyone else has any issues with requesting a name change during this event that has not been done.
Please open a new ticket to support and explain the situation, IE what you did and when, and they will try to get the problem fixed for you.
Regards
Tan..
From my findings almost all of the above was either..
Players placed a ticket for a name change, before the event started.
Those tickets were closed, and the players were emailed the instructions "The event is not open yet, please place another ticket when the event opens"
And new tickets were not opened like requested.
Or.
Players never opened a ticket in the first place, they replied to the news article instead of opening a ticket.
If anyone else has any issues with requesting a name change during this event that has not been done.
Please open a new ticket to support and explain the situation, IE what you did and when, and they will try to get the problem fixed for you.
Regards
Tan..
News from the Front\Discussion of News Articles\Name Change Unlimited Is Over