Update 9.15.1 Bugs, Issues and Feedback

General_Bidwell, on Jul 27 2016 - 16:03, said: well at least you can play the game.  when I press play on the launcher I get a critical error. I have sent in a support ticket with screenshots waiting for a reply, also sent message on facebook with the screenshot waiting on a reply there  


General_Bidwell, on Jul 27 2016 - 16:52, said: AGAIN    I WOULD LIKE SOME HELP HERE.   here is part of the log file: 27/07/2016 09:35:03  ERROR:    Failed to launch client. Error(0x800700d8): This version of %1 is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need a x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
27/07/2016 09:35:40          Starting openports operation...
27/07/2016 09:35:43          Openports succeed
27/07/2016 09:35:50          Starting openports operation...
27/07/2016 09:35:52          Openports succeed
27/07/2016 09:35:59          User has launched client. Executable: worldoftanks.exe 
27/07/2016 09:36:05  ERROR:    Failed to launch client. Error(0x800700d8): This version of %1 is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need a x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
27/07/2016 09:36:16          User requested to close the application
27/07/2016 09:36:16          Stop. Reason: user closed; Code: 0x01000003
Log started:
27/07/2016 10:27:21 27/07/2016 10:27:21          Loading localized resources...
27/07/2016 10:27:21          Loading configuration...
27/07/2016 10:27:21          Process configuration file: 'C:\Games\World_of_Tanks\WOTLauncher.cfg'
27/07/2016 10:27:21          Download speed is unlimited
27/07/2016 10:27:21          Auto update settings: install(2); display(1); check period: 1800 sec; install period: 14400 sec
27/07/2016 10:27:21          Restored selected chain: sd3
27/07/2016 10:27:21          Update localizations...
27/07/2016 10:27:21          Start "WOTLauncher.exe" params=""C:\Games\World_of_Tanks\WOTLauncher.exe" "
27/07/2016 10:27:21          Session id="9887520B02BB1CE249167EE349167EE34996149C"
27/07/2016 10:27:21          Info for "WOTLauncher.exe": Version: 0.3.22.466, Comment: "Built: 20160609 173740, Revision: #627020 (stable_3.22.2)"
27/07/2016 10:27:21          Create update folder: path="C:\Games\World_of_Tanks\Updates"
27/07/2016 10:27:21          Try access patch folder: path="C:\Games\World_of_Tanks\Updates"
27/07/2016 10:27:21          Create temp folder: path="C:\Games\World_of_Tanks\UpdatesData\temp"
27/07/2016 10:27:21          Try access temp folder: path="C:\Games\World_of_Tanks\UpdatesData\temp"
27/07/2016 10:27:21          Save configuration: path="C:\Games\World_of_Tanks\WOTLauncher.cfg"
27/07/2016 10:27:21          Running tray request: C:\Games\World_of_Tanks\WargamingGameUpdater.exe -protocol 1 -command notify_started -caller_pid 5596
27/07/2016 10:27:22          Start update process
27/07/2016 10:27:22          Clear directory with updates data, clear all non-part folders, including temp
27/07/2016 10:27:22          Obtain patch information. part: "launcher"...
27/07/2016 10:27:22          Create update work folder: path="C:\Games\World_of_Tanks\UpdatesData\launcher\"
27/07/2016 10:27:22          Try access patch work folder: path="C:\Games\World_of_Tanks\UpdatesData\launcher\"
27/07/2016 10:27:22          System update.
27/07/2016 10:27:22          Cleaning up update folder....
27/07/2016 10:27:22          send http request. url: "http://update.worldo...15.9590&lang=en"
27/07/2016 10:27:22          http request complete.
27/07/2016 10:27:22          Http request for updates is finished.
27/07/2016 10:27:22          target is up to date
27/07/2016 10:27:22          Update complete. part: "launcher"
27/07/2016 10:27:22          Obtain patch information. part: "locale"...
27/07/2016 10:27:22          Create update work folder: path="C:\Games\World_of_Tanks\UpdatesData\locale_en\"
27/07/2016 10:27:22          Try access patch work folder: path="C:\Games\World_of_Tanks\UpdatesData\locale_en\"
27/07/2016 10:27:22          Get update.xml from update service: path="C:\Games\World_of_Tanks\UpdatesData\locale_en\"
27/07/2016 10:27:22          send http request. url: "http://update.worldo...15.9590&lang=en"
27/07/2016 10:27:22          http request complete.
27/07/2016 10:27:22          Http request for updates is finished.
27/07/2016 10:27:22          target is up to date
27/07/2016 10:27:22          Update complete. part: "locale"
27/07/2016 10:27:22          Obtain patch information. part: "client"...
27/07/2016 10:27:22          Create update work folder: path="C:\Games\World_of_Tanks\UpdatesData\client\"
27/07/2016 10:27:22          Try access patch work folder: path="C:\Games\World_of_Tanks\UpdatesData\client\"
27/07/2016 10:27:22          Get update.xml from update service: path="C:\Games\World_of_Tanks\UpdatesData\client\"
27/07/2016 10:27:22          send http request. url: "http://update.worldo...15.9590&lang=en"
27/07/2016 10:27:23          http request complete.
27/07/2016 10:27:23          Http request for updates is finished.
27/07/2016 10:27:23          target is up to date
27/07/2016 10:27:23          Update complete. part: "client"
27/07/2016 10:27:23          Obtain patch information. part: "sdcontent"...
27/07/2016 10:27:23          Create update work folder: path="C:\Games\World_of_Tanks\UpdatesData\sdcontent\"
27/07/2016 10:27:23          Try access patch work folder: path="C:\Games\World_of_Tanks\UpdatesData\sdcontent\"
27/07/2016 10:27:23          Get update.xml from update service: path="C:\Games\World_of_Tanks\UpdatesData\sdcontent\"
27/07/2016 10:27:23          send http request. url: "http://update.worldo...15.9590&lang=en"
27/07/2016 10:27:23          http request complete.
27/07/2016 10:27:23          Http request for updates is finished.
27/07/2016 10:27:23          target is up to date
27/07/2016 10:27:23          Update complete. part: "sdcontent"
27/07/2016 10:27:23          Clear old update files
27/07/2016 10:27:23          Update complete
27/07/2016 10:27:23          Running tray request: C:\Games\World_of_Tanks\WargamingGameUpdater.exe -protocol 1 -command notify_update_succeed -caller_pid 5596
27/07/2016 10:27:23          Start waiting for Idle shutdown period: at least 7200 sec...
27/07/2016 10:27:35          Stop waiting for Idle shutdown period
27/07/2016 10:27:35          User has launched client. Executable: worldoftanks.exe 
27/07/2016 10:30:16  ERROR:    Failed to launch client. Error(0x800700d8): This version of %1 is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need a x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
27/07/2016 10:50:28          User requested to close the application
27/07/2016 10:50:28          Stop. Reason: user closed; Code: 0x01000003     I checked the system requirements and my computer meets the requirements.