Are you still having tech problems since the 9.15 release?

Dreadnought28, on Jun 30 2016 - 16:24, said:   -They are up to date.  I uninstalled and reinstalled them according to the request from support. -I would rather not use CCleaner.  I have had issues with it in the past. -How do I get on to the test server?   The problems are getting progressively worse.  From the failing to load a battle at the loading screen, to having to log back in twice(taking nearly 6 minutes into the battle now), to in game lag and freeze ups, clan emblems still don't show.  I just can't play anymore.  Can I get a reimbursement for my premium time that I have left?