Name and Shame...

NyxWGA: So we seem to have some misunderstandings or misconceptions here.   Posting another person's stats as a way to "prove" that you are "right" and they are "wrong" is, in fact, naming and shaming. If you post someone stats to show they haven't played, and you have, thus making you more knowledgeable, that's naming and shaming. If you post someone's stats to "compare" theirs to yours to say that your stats are better and you are therefore "right," that's naming and shaming. Any instance where you are posting someone else's stats to prove your point and disprove theirs, is naming and shaming.   There also seems to be a misconception about staffing. I've seen people mention skeleton crew, and WoWS missing a mod for "2 days." Both of these are actually not true at all. We've staffed up recently. Yesterday we had 32 Customer Support Representatives answering tickets, and 1,316 tickets were answered. Easy tickets like tank restorations where everything is in order are handled in a matter of hours. Tickets that require a more specialized person to handle, like billing or tech support tickets, are still usually answered in less than 24 hours.   We also have moderators staffed 24/7 on all products. Some shifts only have one person, other shifts have two, but there is additionally a backup plan even if there is only one. Unfortunately on Sunday, we did have a gap in coverage, but it was our mistake in scheduling (not having a backup for the backup basically). The forums did not have a moderator from 6am until 11am when I checked my email. It was a matter of 5 hours, not 2 days, and as soon as we realized it was occurring we fixed the situation.   For those folks who are super salty, I realize that reading this won't change your perceptions, but I did want to set the record straight on these matters. If you have any issues, you can PM me or GhostPrime directly to ask questions. We won't be continuing to discuss moderator decisions publicly.