Just another day of in general chat at WOT
Дата: 24.01.2019 18:30:50
RG_Notch, on Jan 23 2019 - 17:12, said: Total [edited], if this was true general wouldn't be full of
trolls. You get cut and paste response because WG pays their CSRs
to close tickets and easiest way to close one is to send a cut and
paste about how much they care and that they will take appropriate
actions but can't tell you. The policy is to not do anything. They
rely on rubes to believe this to keep from spending money on
something that doesn't earn them money. If you believe for
one second that the cut and paste isn't the end of their actions
and they actually do anything I have a bridge to sell you. WG
relies on rubes believing they do anything, like cheat bans (where
they don't give names but just pick a number) and such. Their
is no law that prevents WG from tellling you what they do, their is
a policy to not do anything but tell you they did. Again if
WG did anything about it why would anyone who knows anything tell
you to stay out of general? Moderation costs money, WG isn't
spending any unless they can sell whatever it is. KRZYBooP: There are trolls everywhere, and no amount of moderation is
going to stop that. Players are people and some lean heavy to
sarcasm and being a smart alec at every anonymous internet username
chance.The WG policy to not publicly announce what actions are
taken against players is vague on purpose. 1. A player
incorrectly sanctioned doesn't have to live under the old news of
being wrongly punished. Being sanctioned as a cheater and harassed
every time you go in game even after you submit a penalty appeal
and have it reversed. It doesn't happen often but it's nice to be
able to appeal a penalty. My apologies if you feel WG
has miss-treated you, however as it stands from someone that works
here and sees behind the curtain. Players are Banned in the fair
play policy sweeps, every report is investigated by our support
team and sanctions are applied when necessary. You may not feel
this way, and I probably won't change your mind. I have seen our
support team fight to get players more compensation than what was
initially proposed and want to help increase reports to make Gen
chat at least a little less, bad.
Just another day of in general chat at WOT














