Premium Tank Restoration
Дата: 26.05.2013 06:22:00
Staz211, on May 26 2013 - 03:26, said: Hey JT, its been more than 24 hours since I submitted my ticket. I
know you guys are swamped, but how long should I wait before
contacting support again to make sure everything went through ok?Jewel_Thief: Please do not contact Support again. Your ticket is safe and sound
exactly where it needs to be-- and as I've mentioned previously in
this thread, "bumping" your ticket will only push it to the back of
the queue. We are nearing 400 tickets in this queue-- we're doing
all that we can... We will get to your ticket.
:) (We really do appreciate your patience in
this matter.)
Asassian7, on May 26 2013 - 03:54, said: wow, thats the first time ive ever seen red text used for something
other than punishment :Pthe Mods/devs here are so friendly, so un-professional, if you know what i mean. not a bad thing. It makes the game a better place :)
Jewel_Thief: aww shucks... We are professional when we need to be... but we're
also friendly! ;)
Asassian7, on May 26 2013 - 03:58, said: Question: how long does this go for? is it infinate? untill you get
one back, or are WG only doing this for a limited time?Jewel_Thief: This is a new policy moving forward. The offer will be around.
;)
You can only take advantage of it once though-- so choose wisely!!
You can only take advantage of it once though-- so choose wisely!!
togood2222, on May 26 2013 - 05:14, said: my ticket has been in there since 9 am Friday.... umm Jewel, is
there anything wrong with my ticket? wrong queue?Jewel_Thief: Your ticket is in the right place, and has only been in queue for
11 hours. (Because you "bumped" it by adding a screenshot.) Please
be patient with us. :) We'll get to your ticket just as soon as we
can.
Happy tanking, everyone!
~JT
Happy tanking, everyone!
~JT
Premium Tank Restoration