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Premium Tank Restoration

Дата: 23.05.2013 20:38:07
View PostDeath187, on May 23 2013 - 17:50, said: So I just sent a ticket in to have my Closed Beta Tester M4A2E4 restored. The person who replied to my ticket asked for a screen shot of my tank list to prove that I had it. When I went to get that for them I noticed it was gone from my tanks played list... I had over 1800 matches in closed beta and know for a fact I had this tank when the game went live. I spoke with a few buddies who were also closed beta testers, who sold this tank after the game went live, and they are also missing it from their tanks list. We all played matches in it after the game went live so I have no idea why it is not in our tank list...
Did our tank lists get a wipe or something? We are all confused and would like to get to the bottom of what happened.

Jewel_Thief: Please pull up your Service Record in game (as opposed to on our website)... it should show up there if you had it. :)

View Postvbluguitar, on May 23 2013 - 18:10, said: For those of you thinking this is a ten minute process, give them some time.  How fast are you able to answer 10k emails?  Don't get so aggravated if it takes a day to get it done.  You are the one who sold the tank in the first place! Just be patient, you will get your tank back.

Jewel_Thief: Indeed, we have a FLOOD of tickets right now-- and we do have a bit of detective work to do on each ticket... Please be patient with us, and we will work our magic.

View PostTlGERACE, on May 23 2013 - 18:51, said: how long should we wait ?

Jewel_Thief: Give us a few hours, at the very least. We answer tickets in the order in which they are received... and we have received quite a few already. :)
Thanks everyone!!
~JT

View PostTlGERACE, on May 23 2013 - 19:16, said: still nothing here

Jewel_Thief:

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