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I had a Paypal chargeback, so now I want to pay WG what I owe but...

Дата: 28.03.2014 15:56:42
{lang:macro__view_post}TheLastShadow2014, on Mar 27 2014 - 17:05, said: Thanks for all your effort AVELINE.  I am afraid I need your help again though...   So, here is where I am at.  They said that my KarmaKoin transactions totalled $187.30, so I was a little shy of the $199.48 USD ($39.49 + $159.99) I owe WG.  So, I took another KarmaKoin card and added another purchase of about $24 USD, which is enough to cover the chargeback.  However, again my tickets seems to have gone into the "ticket-black-hole".  So, if you can use your magic once again to help resolve my problem, I should be good to go and "even-with-the-house".   Again AVELINE, I can't thank you enough for escalating my problem so I can get back to playing WoT again.   Just a little FYI - KarmaKoin cards in the US come in dollar amounts of either $10 or $25.  So, if you want to sell something for purchase with KarmaKoin, it would be good to have the amounts equal to the cards, like $10 worth of gold or $25 worth.  Right now, I purchase the 2,500 gold +‌16 days for $20.49, and then I purchase 3 days of premium for $3.29.  I leave $1.22 on the card that I am not sure how I can even use.  This is just a hint of how we purchase game items and the payment methods.   Thanks again AVELINE,   Dave  

HBFT:   Hello Dave!   All of us in customer support normally answer tickets in the order that we receive them.  That having been said, I can see your ticket in the queue and it is right up there awaiting a response.   I know that you're excited to play again and we're all rooting to get you back to playing, so please just bear with us a little longer and we'll get back to you as soon as we are able.   Cheers! :)

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