Issues redeeming Ultimate Game Cards / Ultimate Points
Дата: 09.10.2013 20:28:47
Steamboat_Willy_Sr, on Oct 08 2013 - 23:09, said: Hey HTFB, any ideas about gold package re pricing? I have 505
Upoints and there is nothing to spend it on. The retailer I buy my
UGC's from only sells the $20.00 cards. I could buy one, and with
my balance points, buy a 22.95 package or a $14.95 & 7.95 package,
but either way, there's still going to be unused points that are
worthless by themselves.That same retailer now also sells the Karma Koin cards in 10, 25, & 50 dollar amounts. I bought a $25.00 dollar card and again, was unable to use the entire amount, so I have little balances from two brokers now.
I'm tellin' ya, just make a gold purchasing mechanism that allows us to buy the amount of gold we want for cash (redeemable prepaid cards), or make the dispensed amounts in increments of $5.00 since that will divide into any of the prepaid card amounts.
HBFT:
Hello Steamboat_Willy_Sr,
I just showed this post to our Billing Team here and I was told that we are still looking into the possibility of providing a Premium Shop feature with somewhat modular adjustment. That having been said, I am unable to provide further details at regarding the availability or release of such a feature at the moment.
In the meantime, (I actually have 505 UPoints on my UGC account after using a $20 USD UGC on a $14.95 USD purchase as well) it is possible to complete payments by UPoints with an alternate payment method. As for Karma Koins, one can also combine Karma Koin cards to make larger purchases. I do understand that you like to use pre-paid cards only though, and I do not have a specific answer that will address only using pre-paid cards to make purchases without any leftover points at this time. Please accept my apologies. Hopefully a feature like you are describing will come out sooner rather than later!
Hello Steamboat_Willy_Sr,
I just showed this post to our Billing Team here and I was told that we are still looking into the possibility of providing a Premium Shop feature with somewhat modular adjustment. That having been said, I am unable to provide further details at regarding the availability or release of such a feature at the moment.
In the meantime, (I actually have 505 UPoints on my UGC account after using a $20 USD UGC on a $14.95 USD purchase as well) it is possible to complete payments by UPoints with an alternate payment method. As for Karma Koins, one can also combine Karma Koin cards to make larger purchases. I do understand that you like to use pre-paid cards only though, and I do not have a specific answer that will address only using pre-paid cards to make purchases without any leftover points at this time. Please accept my apologies. Hopefully a feature like you are describing will come out sooner rather than later!
Rellik, on Oct 09 2013 - 00:04, said: This is an Email I received from Ultimate game cardsDear Gamer,
As the World of Tanks community is rapidly growing, so are PlaySpan’s systems to insure that your account and UltimatePoints balances are secure.
World of Tanks has upgraded to a new platform. As a result of this upgrade your Wargaming Ultimate Points transactions will no longer be available to view on ultimatepay.com. You should be able to access your account as usual on or around October 4th. Your UltimatePay account is intact and you can continue using it at any time.
Due to this transition your UltimatePoints in World Of Tanks is maintained independently of the UltimatePoints balances that are available in the rest of the games. This means that any UltimatePoints acquired through a payments overage on World of Tanks will be only available for future redemption in World of Tanks.
There is nothing for you to sign up for, this will automatically happen at no additional cost.
Still have questions? Check out our FAQs for more info!
HBFT:
Thank you for sending us your responses from PlaySpan. We are sending this information to the appropriate parties to see if we can get an answer of greater clarity regarding the visibility of your UPoint balances. Just as a personal observation, I noticed that the 505 UPoints that I have on my UltimatePay account does not currently show up on the UltimatePay.com website. I only see the UPoint balance available to me when I use the Premium Shop. Hopefully we will get an answer for you soon.
Thank you for sending us your responses from PlaySpan. We are sending this information to the appropriate parties to see if we can get an answer of greater clarity regarding the visibility of your UPoint balances. Just as a personal observation, I noticed that the 505 UPoints that I have on my UltimatePay account does not currently show up on the UltimatePay.com website. I only see the UPoint balance available to me when I use the Premium Shop. Hopefully we will get an answer for you soon.
SharkFinn, on Oct 09 2013 - 00:29, said: Received that exact same email (and I mean exact)Email I got today,
Greetings,
Thank you for your email. We apologize for any inconvenience you have experienced. Whenever a payment is submitted over the price of your quoted order, the remaining balance is credited to your UltimatePay account balance as UltimatePoints. You may apply this balance towards a new order at anytime. To access this balance, you will log into your account, select your desired package and proceed to check out as normal, selecting UltimatePay/PayByCash as your payment method. The checkout box, will have a “login” option at the top. Once selected you will need to enter your email address and account password. Once logged in you will be presented with your UltimatePoints balance with the option to apply the payment.
If you have forgotten your password, you may reset it following the steps below:
- select the reset password link at the bottom of the login screen and follow the steps
OR
- Please visit the link https://www.ultimate...r/login/forgot/
- Enter your UltimatePay email address and the re-captcha, click “Continue”
- You will now receive an email with the Subject line “UltimatePay Password Reset” at your email address
- Click the link and enter the password of your choice, enter the re-captcha and click “Continue”
- You should get a message “Your password has been reset”
Please let us know if you have additional questions or concerns.
Thank you,
Carline
Customer Service Representative
PayByCash.com
UltimatePay.com
Electronic Privacy Notice. This email, and any attachments, contains information that is, or may be, covered by electronic communications privacy laws, and is also confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner. Instead, please reply to the sender that you have received this communication in error, and then immediately delete it. Please do not include sensitive personal data in any response to this email. Thank you in advance for your cooperation.
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Still don't have my points
HBFT:
Issues redeeming Ultimate Game Cards / Ultimate Points