Issues redeeming Ultimate Game Cards / Ultimate Points
Дата: 08.10.2013 19:17:17
Life_In_Black, on Oct 08 2013 - 16:46, said: I have an issue with your statement here. You mention that the
points should have doubled as compensation for being unable to
access and use our points, yet your very next sentence says that
the Upoints balances should be available in the full amount, so
which is it? Because I just checked over at the giftshop, and I
have the same amount I had before this incident.HBFT:
UPoints that were accumulated before the 10th of September were unavailable to players for a period of time during the data migration. With regards to compensation, the points that were unavailable to players during the data migration were doubled and then credited over to a player's account as a part of concluding the data migration. As such, players should have all of their UPoints available to them. If you are not seeing the proper amount of UPoints available when you go to the Premium Shop, then we would like to suggest suggest submitting a support ticket for more individual attention.
One can do this at the following location: https://na.wargaming...ickets/ViewList
UPoints that were accumulated before the 10th of September were unavailable to players for a period of time during the data migration. With regards to compensation, the points that were unavailable to players during the data migration were doubled and then credited over to a player's account as a part of concluding the data migration. As such, players should have all of their UPoints available to them. If you are not seeing the proper amount of UPoints available when you go to the Premium Shop, then we would like to suggest suggest submitting a support ticket for more individual attention.
One can do this at the following location: https://na.wargaming...ickets/ViewList
Issues redeeming Ultimate Game Cards / Ultimate Points