Lunar New Year 2020 Event Feedback
Дата: 24.01.2020 19:40:56
SKurj, on Jan 24 2020 - 08:46, said: the person who came up with daily missions needs a kick in the
nuts... As each mission can only be completed once why not
allow them to be done as fast as the player wants? This would be
more inclusive for those people that can't play every day.
1Cavman, on Jan 24 2020 - 07:38, said:
Well I have the first 2 days completed and it still only shows 150
coins.. Looks like it's support time... I've completed the
first two days, and bought tokens, but the event page shows that I
have zero. I'm not adverse to spending a little money on a
game, but I am adverse to throwing away money when they don't
credit you for what you bought or missions completed. Sic_Transit_Gloria, on Jan 24 2020 -
11:28, said: So, uh...is getting the premium tanks impossible with
this event? Cause it looks like it. You have to buy at least
700 coins so yes. The other rewards for a free run are
nice though. Particularly the 4 BIA crew that comes with camo
and 10 universal x5s each. Sic_Transit_Gloria, on Jan 24 2020 -
11:28, said: So, uh...is getting the premium tanks impossible with
this event? Cause it looks like it. You have to buy at least
700 coins so yes. The other rewards for a free run are
nice though. Particularly the 4 BIA crew that comes with camo
and 10 universal x5s each. DomoSapien: I've completed the first two days, and bought tokens, but
the event page shows that I have zero. I'm not adverse to
spending a little money on a game, but I am adverse to throwing
away money when they don't credit you for what you bought or
missions completed.
Draalei, on Jan 24 2020 - 08:48, said: Well I have the first 2 days completed and it still only shows 150
coins.. Looks like it's support time...DomoSapien: You have to buy at least 700 coins so yes. The
other rewards for a free run are nice though. Particularly
the 4 BIA crew that comes with camo and 10 universal x5s
each.
1Cavman, on Jan 24 2020 - 07:38, said: So, uh...is getting the premium tanks impossible with this event?
Cause it looks like it.DomoSapien: You have to buy at least 700 coins so yes. The
other rewards for a free run are nice though. Particularly
the 4 BIA crew that comes with camo and 10 universal x5s
each. Different events are designed to influence different
aspects of player behavior. This event is designed to motivate you
to log in and play. Session count is a metric that we often try to
influence.
I think we could have done a much better job of positioning this event and explaining what it's all about. It's not a marthon, it's not really about the two premium tanks - it's about the cosmetic rewards, bia crews and included goodies, mostly. We just had an entire month of sales, monetizing the event isn't really a primary objective (although the option is obviously there for those who want it) - mostly just seems to be aimed at driving up the number of player logins during a period that historically is a bit slow compared to the month before it.
I think we could have done a much better job of positioning this event and explaining what it's all about. It's not a marthon, it's not really about the two premium tanks - it's about the cosmetic rewards, bia crews and included goodies, mostly. We just had an entire month of sales, monetizing the event isn't really a primary objective (although the option is obviously there for those who want it) - mostly just seems to be aimed at driving up the number of player logins during a period that historically is a bit slow compared to the month before it.
heavymetal1967, on Jan 24 2020 - 10:43, said: So, uh...is getting the premium tanks impossible with this event?
Cause it looks like it.DomoSapien: Hi!
Re: the technical issues w/ some players' coins not updating on the landing page. We are looking into it, definitely couldn't hut to snag a screenshot of the completed mission in your UI once you complete it every day to be on the safe side, but generally mission completions are something that we can see in your account logs so if push comes to shove, Customer Support should be able to come up with a solution.
The coins are supposed to update once per hour, but they are updating more slowly for some players.
____
That said, I've gathered everyone's feedback (+ the feedback I could find in various threads and Boop's Q&A thread) and added it to my initial sentiment report. I will continue monitoring sentiment and send out a follow-up report next week.
Re: the technical issues w/ some players' coins not updating on the landing page. We are looking into it, definitely couldn't hut to snag a screenshot of the completed mission in your UI once you complete it every day to be on the safe side, but generally mission completions are something that we can see in your account logs so if push comes to shove, Customer Support should be able to come up with a solution.
The coins are supposed to update once per hour, but they are updating more slowly for some players.
____
That said, I've gathered everyone's feedback (+ the feedback I could find in various threads and Boop's Q&A thread) and added it to my initial sentiment report. I will continue monitoring sentiment and send out a follow-up report next week.
Sic_Transit_Gloria, on Jan 24 2020 - 11:28, said: Mine just updated to 300 coins when I refreshed the event page.
Edit: Hey Domo lol. 
DomoSapien:
heavymetal1967, on Jan 24 2020 - 10:49, said: DomoSapien:
Lunar New Year 2020 Event Feedback