I guess some of us will just never be happy, will we?
Дата: 26.11.2019 20:54:12

DomoSapien: You should join the WOTNA Community Discord server! I'm quite
active in there, as is Tragic and Jambijon.
https://discordapp.com/invite/wot-usa/ As for the feedback process, I recently incorporated a more in-depth survey to send the dev team some more quantifiable data than we've been providing them in the past. One of the results of incorporating the survey was vastly increasing the volume of feedback from the NA Region regarding Ranked Battles. Whether or not it'll make a tremendous difference, who knows, but it's a personal project of mine as part of an effort to increase the presence of NA feedback in the mind of our devs and more accurately represent the sentiment of our region, since we are notorious for generating a very small volume of viable feedback.
That Ranked Battles survey has since closed but it had some promising results so I'm going to be incorporating more surveys into the feedback reporting process moving forward.
Looking at RU sentiment reports, their feedback request threads generate hundreds of comments, on a good day our feedback threads will generate 40-50. You could certainly say this is a symptom of past experiences which indicate that feedback won't be considered but I was not part of the Community Team back then so I'm focusing on what I can do to make improvements.
I can't think of much outside of having devs individually respond to each and every bit of feedback they receive to increase the transparency of the feedback reporting process. Like, I could post the reports themselves, after the fact? But that opens a whole other can of worms with people arguing with me if they don't like how I summarized their feedback etc.
https://discordapp.com/invite/wot-usa/ As for the feedback process, I recently incorporated a more in-depth survey to send the dev team some more quantifiable data than we've been providing them in the past. One of the results of incorporating the survey was vastly increasing the volume of feedback from the NA Region regarding Ranked Battles. Whether or not it'll make a tremendous difference, who knows, but it's a personal project of mine as part of an effort to increase the presence of NA feedback in the mind of our devs and more accurately represent the sentiment of our region, since we are notorious for generating a very small volume of viable feedback.
That Ranked Battles survey has since closed but it had some promising results so I'm going to be incorporating more surveys into the feedback reporting process moving forward.
Looking at RU sentiment reports, their feedback request threads generate hundreds of comments, on a good day our feedback threads will generate 40-50. You could certainly say this is a symptom of past experiences which indicate that feedback won't be considered but I was not part of the Community Team back then so I'm focusing on what I can do to make improvements.
I can't think of much outside of having devs individually respond to each and every bit of feedback they receive to increase the transparency of the feedback reporting process. Like, I could post the reports themselves, after the fact? But that opens a whole other can of worms with people arguing with me if they don't like how I summarized their feedback etc.
I guess some of us will just never be happy, will we?