Реклама | Adv
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
Сообщения форума
Реклама | Adv

New automated Premium Vehicle Recovery tool for Customer Support

Дата: 01.08.2019 19:35:31
DomoSapien: Hey Tankers, Got some quick, but kinda cool news to share with you. We've just added some additional functionality to our Customer Support portal which should make the vehicle recovery process even easier. 
For those of you who are unaware, 'vehicle recovery' or 'vehicle restoration' essentially means 'buying back a Premium tank you sold in the past'. There is a vehicle recovery tool in-game, however it has some limitations. For example, if you sold your vehicle before the in-game vehicle recovery tool was implemented, that vehicle will not be available in your list of tanks eligible for restoration. Using the new automated functionality for the Customer Support Portal, you can submit a ticket to re-purchase your previously-sold Premium Vehicle for the Sale Cost (50% of original purchase price in Credits) + 10%. It will automatically be restored within approximately an hour (granted, the tooltip that comes up before you submit your ticket states that it could take up to 24 hours, so I'm assuming it will vary based on volume of tickets in queue), provided you have the Credits and Garage Slot available. Players that have used it so far seem to be enjoying it, as the tickets processed by the recovery tool are getting great scores in terms of customer satisfaction metrics. To recover a vehicle:Go to https://na.wargaming.net/support/en/products/wot/help/ Select the In-Game Goods category Select the Premium Vehicle Restoration category Fill out the corresponding form Wait. (You might be waiting up to 24 hours so go play some tanks or cook a steak or something.) Take your familiar old friend out for a spin and shake off those cobwebs!  

Реклама | Adv