World of Tanks PC Americas Server Merge FAQ
Дата: 20.08.2017 00:14:28
CynicalDutchie, on Aug 19 2017 - 20:24, said: Potential? Does that mean we might not get any server
transfers at all? Because that would suck for people like me who
are on different continents.
Mondochiwan, on Aug 19 2017 - 20:27, said: Domo thanks for your candid responses. I'm glad there was no conspiracy in the redirecting! But maybe in future put something in there that redirects people from African countries to EU, the ping is a lot better and the time zone is largely the same. At least new players won't make the mistake me and my friends did.
Keep up the communication! We appreciate it!
Frozenpants, on Aug 19 2017 - 20:43, said: Thank you for the reply but honestly that's absoltely infuriating if true, I easily spent over $200 on my EU account as well as god knows how much on my NA account. I would never have made an EU account and certainly never invested real money in it if i knew infomation being given to me by GMs is false/subject to change. GG Wargaming scammed me i guess? Edit : Just checked the old ticket is still in my support history if you want to go take a look Domo ( If that's within your mod powers)
Cornish_Pirate, on Aug 19 2017 - 20:59, said: I would like to thank DomoSapien for going through and answer all the questions sorry mine was not understandable it was written in a rush. I think most info and i was interested in was been released or cant be released yet. What i would like to know is anything about server transfers such as dates and if im able to (info we probs cant get yet). And if its possible to be signed up automatically to a server transfer so i do not miss it
DomoSapien: I *highly* doubt that would happen. I just don't like talking in
absolutes because I'm just a CSR, and I don't have all the
facts.
I'm just here to make sure that the community knows we genuinely care about our players and we want to do everything we can to make sure that all of this goes as smoothly as humanly possible.
On a side note, I'm really excited to have the opportunity to put on this 'community management' type of hat more often. I love support because I actually get to help people, but chatting it up with you guys has always been my favorite part of the job. If you guys follow us on Facebook, you'll see my name popping up quite a bit in the comment section!
I'm just here to make sure that the community knows we genuinely care about our players and we want to do everything we can to make sure that all of this goes as smoothly as humanly possible.
On a side note, I'm really excited to have the opportunity to put on this 'community management' type of hat more often. I love support because I actually get to help people, but chatting it up with you guys has always been my favorite part of the job. If you guys follow us on Facebook, you'll see my name popping up quite a bit in the comment section!
Mondochiwan, on Aug 19 2017 - 20:27, said: Domo thanks for your candid responses. I'm glad there was no conspiracy in the redirecting! But maybe in future put something in there that redirects people from African countries to EU, the ping is a lot better and the time zone is largely the same. At least new players won't make the mistake me and my friends did.
Keep up the communication! We appreciate it!
DomoSapien: I'll pass the suggestion up the chain Definitely seems like a reasonable suggestion to me!
Frozenpants, on Aug 19 2017 - 20:43, said: Thank you for the reply but honestly that's absoltely infuriating if true, I easily spent over $200 on my EU account as well as god knows how much on my NA account. I would never have made an EU account and certainly never invested real money in it if i knew infomation being given to me by GMs is false/subject to change. GG Wargaming scammed me i guess? Edit : Just checked the old ticket is still in my support history if you want to go take a look Domo ( If that's within your mod powers)
DomoSapien: PC Edit: NA ticket or EU ticket? I don't have
access to EU Tickets.
Honestly man, I'm just trying to be as vague as possible because I simply don't know. I don't have a stake in the decisionmaking process on this one, I'm just trying to give you guys as much info as I can because I know it can feel like we're ignoring you sometimes and that's not the case. If promises were made I certainly hope that we'll honor them, but I can't speak for my colleagues. I hope you understand.
Honestly man, I'm just trying to be as vague as possible because I simply don't know. I don't have a stake in the decisionmaking process on this one, I'm just trying to give you guys as much info as I can because I know it can feel like we're ignoring you sometimes and that's not the case. If promises were made I certainly hope that we'll honor them, but I can't speak for my colleagues. I hope you understand.
Cornish_Pirate, on Aug 19 2017 - 20:59, said: I would like to thank DomoSapien for going through and answer all the questions sorry mine was not understandable it was written in a rush. I think most info and i was interested in was been released or cant be released yet. What i would like to know is anything about server transfers such as dates and if im able to (info we probs cant get yet). And if its possible to be signed up automatically to a server transfer so i do not miss it
DomoSapien:
Automatic? Probably not. My guess is there will be a form to fill out emailed out to folks, not sure.
It's exactly that, I have limited access to all this information. Hence why I keep saying "Potential server transfer." Folks like taking screenshots and I don't want to make any promises I can't keep!
While I appreciate the sentiments, everyone, there's really no need to thank me In my opinion we have a responsibility to have an open an honest conversation with our community about important issues like this. I'm just really glad that I get a chance to be a part of that conversation!
Automatic? Probably not. My guess is there will be a form to fill out emailed out to folks, not sure.
It's exactly that, I have limited access to all this information. Hence why I keep saying "Potential server transfer." Folks like taking screenshots and I don't want to make any promises I can't keep!
While I appreciate the sentiments, everyone, there's really no need to thank me In my opinion we have a responsibility to have an open an honest conversation with our community about important issues like this. I'm just really glad that I get a chance to be a part of that conversation!
World of Tanks PC Americas Server Merge FAQ