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World of Tanks PC Americas Server Merge FAQ

Дата: 20.08.2017 00:14:28
View PostCynicalDutchie, on Aug 19 2017 - 20:24, said:   Potential? Does that mean we might not get any server transfers at all? Because that would suck for people like me who are on different continents. 

DomoSapien: I *highly* doubt that would happen. I just don't like talking in absolutes because I'm just a CSR, and I don't have all the facts. 

I'm just here to make sure that the community knows we genuinely care about our players and we want to do everything we can to make sure that all of this goes as smoothly as humanly possible.

On a side note, I'm really excited to have the opportunity to put on this 'community management' type of hat more often. I love support because I actually get to help people, but chatting it up with you guys has always been my favorite part of the job. If you guys follow us on Facebook, you'll see my name popping up quite a bit in the comment section!  

View PostMondochiwan, on Aug 19 2017 - 20:27, said: Domo thanks for your candid responses. I'm glad there was no conspiracy in the redirecting! But maybe in future put something in there that redirects people from African countries to EU, the ping is a lot better and the time zone is largely the same. At least new players won't make the mistake me and my friends did.

Keep up the communication! We appreciate it!

DomoSapien:   I'll pass the suggestion up the chain :) Definitely seems like a reasonable suggestion to me!  

View PostFrozenpants, on Aug 19 2017 - 20:43, said: Thank you for the reply but honestly that's absoltely infuriating if true, I easily spent over $200 on my EU account as well as god knows how much on my NA account. I would never have made an EU account and certainly never invested real money in it if i knew infomation being given to me by GMs is false/subject to change.   GG Wargaming scammed me i guess?   Edit : Just checked the old ticket is still in my support history if you want to go take a look Domo ( If that's within your mod powers)

DomoSapien:   PC  Edit: NA ticket or EU ticket? I don't have access to EU Tickets. 

Honestly man, I'm just trying to be as vague as possible because I simply don't know. I don't have a stake in the decisionmaking process on this one, I'm just trying to give you guys as much info as I can because I know it can feel like we're ignoring you sometimes and that's not the case.   If promises were made I certainly hope that we'll honor them, but I can't speak for my colleagues. I hope you understand.  

View PostCornish_Pirate, on Aug 19 2017 - 20:59, said: I would like to thank DomoSapien for going through and answer all the questions sorry mine was not understandable :P it was written in a rush. I think most info and i was interested in was been released or cant be released yet. What i would like to know is anything about server transfers such as dates and if im able to (info we probs cant get yet). And if its possible to be signed up automatically to a server transfer so i do not miss it  :P    

DomoSapien:
Automatic? Probably not. My guess is there will be a form to fill out emailed out to folks, not sure.

It's exactly that, I have limited access to all this information. Hence why I keep saying "Potential server transfer." Folks like taking screenshots and I don't want to make any promises I can't keep! 


While I appreciate the sentiments, everyone, there's really no need to thank me :) In my opinion we have a responsibility to have an open an honest conversation with our community about important issues like this. I'm just really glad that I get a chance to be a part of that conversation! 

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