Реклама | Adv
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
Сообщения форума
Реклама | Adv

World of Tanks PC Americas Server Merge FAQ

Дата: 19.08.2017 23:13:13
View Postweezal112, on Aug 19 2017 - 07:34, said: Now that the server population will be a lot bigger, they should implement Coop mode just like in World of Warships. Coop mode is in WoWS and Armored Warfare and is very popular. Coop is a great mode to go for a relaxing nonchalant experience that pvp can't provide. Plus some players play this mode exclusively in these other games. Some argue that it would split the player base and slow matchmaking. Well, with this move, that won't be a problem anymore. It's not a problem in WoWS and that game has a smaller playerbase at the moment.

DomoSapien:   Honestly, it's a possibility but at this time I think we may be trying to avoid segmenting the server population down any further. It'd be cool like for weekend events or something, though! I'll pass on the suggestion :)  

View PostCiPeX, on Aug 19 2017 - 09:50, said: Hi, do anybody know the link or process yet to do the server transfer  (When & Where can I submit my request?), my ping is at 300-360 :( Playing from South Africa on NA server and want to transfer my account to EU asap because I can't play like this while the ping is like this .. :( 

DomoSapien:
Honestly not sure if any official information for any potential server transfers has been posted yet. I think the powers-at-be are still deliberating. Make sure you check back to Dance's original post often! She'll update it as details come in.
 

View Postlosthope13, on Aug 19 2017 - 10:54, said: got told about a week ago i was on the list to move to the eu server but tbh at the time i thought it was just a new way of them telling me to shut up and stop asking to be moved to the eu,i rely hope i was wrong and now the move gets going soon

DomoSapien:   Got told by whom? Support? Make sure you check back on this thread periodically as news is posted because I'm sure more information will be posted. We aren't gathering this information in Support at this time until someone above my paygrade says we are. As far as any potential transfers are concerned, I'm guessing that this thread will be the official word.   

View PostMondochiwan, on Aug 19 2017 - 12:18, said: you won't know this, because you're from America, but when you visit the world of tanks website from my country, which is closer to Europe than NA and in the Europe time zone, there is a popup that says you should join the NA server for the best experience. So i did. Only much later did I find out EU was available, and a better option. I was purposefully redirected by WG to the NA cluster, even though it was worse. I trusted them. That was a mistake.   why is that my fault? I think at the time they were trying to bolster NA player population.

DomoSapien:
You weren't "purposefully redirected" by WG. It's an algorithm that determines range based on IP. Our website isn't super-intelligent, and there really is no underlying conspiracy behind it :( 
 

View PostFront_Towards_Enemy1, on Aug 19 2017 - 13:27, said: Just wanted to say good job at totally ruing the game play now!! I know I am not the best player but also I am not this bad either. After the merger the level of other players is horrible and brings everyone else down. Think you guys rigged it and ruined it.   Bring back the multiple servers so we have choice to find better players.

DomoSapien:
If you think the ~5,000 players that moved to East from West are responsible for you losing your games, you're looking in the wrong place, my friend. 

Yeah, there's a lot of good players on East. But some of the best players I know used to play on West almost exclusively. From my experience, blaming game design or conspiracies on the quality of gameplay is a poor substitute for actively seeking to improve. Keep in mind that when big things like this happen, less-active players tend to come out of the woodworks and jump back on, at least for a while, to see what all the hubub is all about.

Matchmaking quality tends to go down after every patch, and in my theory it's primarily due to this reason.
 

View PostfareS8S8, on Aug 19 2017 - 14:16, said: I was told by WG Staff member (informal conversation, not through a ticket or something similar) that the Server Transfer is being prepared and that team is working hard on it. Also, I was told there will be a public announcement on what to do in order to get transfered to a desirable server. Just have a little patience... :)   (Been here for 5 years now, waiting for a week or two isn't a problem to me, so idk why should it be a problem for the rest of you too :P )

DomoSapien: Yes, the powers-at-be are deliberating on it. Different aspects of the situation are important to different people. We're going to do our best to make everyone happy, but of course that's not always possible, so I can imagine we need to focus on making as many people happy as possible.
 

View PostAlim99, on Aug 19 2017 - 14:35, said: I forgot about difficulties of transfers on WoT. We need to be patient.

DomoSapien:
Support doesn't actually have the tools to do anything with your Research, your Crews, your XP, Camo, etc. so this is something that needs to be accomplished by Dev Teams via Backend Data Pulls.

It's a labor intensive process, and a cooperative effort across multiple regions, offices, and time zones. It's not so much laziness or greed that motivates these types of decisions as it is Logistics.
 

View PostFrozenpants, on Aug 19 2017 - 14:40, said: I have a question that's not in the FAQ that im sure is an issue for many players, myself and several clan members included. Im an EU player that's been stuck on NA servers pretty much since Wot Launch, last year i finnaly made an account on EU so i could play there without ping issues. I used the same E mail for my EU account that i also use for my NA account, the reason for this is that i spoke to a GM proir to creating my EU account about a transfer and he/she informed me that if there ever were transfers available that my two accounts would be merged into one if they use the same E mail address, wiith all my progress on both accounts being kept secure and merged together.   I was just wondering if you could confirm this is true?

DomoSapien:   Honestly, I wouldn't bank on that. Depending on when you were told this, things could have changed quite substantially since then. Wait for more details for now.   

View PostDDemon, on Aug 19 2017 - 15:24, said: I keep being told that a transfer is not possible by customer service, although it feels like they aren't even reading my ticket, just the ticket subject, and input a copy paste reply.   I've been waiting for 3+ days now and I can't play. Well I can, but I will be playing with 3-400+ ping and will thuis not able to enjoy my gaming experience. This would be fixed by a simple transfer to the EU server, where my ping is 20~.   I'm just being told to create a new account on the EU server... Could you possibly update your helpdesk on the server transfers, as it does not appear they are reading tickets or your own website.

DomoSapien:   I know it feels like we don't read the ticket when you ask for a server transfer. We do. We've just given that answer literal thousands of times. When you have to tell someone "no" literally hundreds of times in a year, you're probably going to save it somewhere so you don't have to type it all the time :) 

That said, Support isn't dealing with any Server Transfer requests at this time. Like I said above, any potential transfers would be handled through a backend data pull by Dev Teams. Support literally does not have the tools to process these requests. There are aspects of your profiles that we can't manipulate at all.

This thread will be your go-to source for any info pertinent to the Central Server.  

View Postalexbkrieg, on Aug 19 2017 - 17:02, said: I played on the east server. I am an above average player according to WN 8. Simple fact is the minute the servers merged gameplay became absolutely more horrific than it ever was. Way worse than it ever was. Most matches have been complete debacles and my win rate has plummeted since the merge. This can only be attributed to the sudden influx of West Server players. I''m not saying all of them suck, but man oh man, what the eff was going on over there.?
All the more reason skill needs to be taken into account in MM. and don't say it can't because they did it in the ranked battles.

DomoSapien:
~5,000 players transferring to your server isn't going to torpedo your winrate. In addition, quite a few West players would still quite frequently play on East. 

Matchmaking quality always goes down for a couple weeks after a major patch. That isn't West Server tomatoes, it's disengaged players jumping back on to see what's new.   I've been recently obsessed with PUBG so I haven't been playing as much WoT as I like. I got the Primo Victoria so I've been playing a bunch this week and I'm honestly not as good as I normally am. Tanks is like riding a bike to an extent, but if you haven't ridden a bike in 6 months you'll probably stay out of the halfpipe for a while and get a few bruises on your first day back at the BMX park.
 

View PostIronclad73, on Aug 19 2017 - 17:18, said:   That's funny, we always try to find something to blame when we have a losing streak,  that is called confirmation bias. Maybe it is because of the coming eclipse or that you wore your unlucky socks that it is happening.    It isn't west server players, I played both servers frequently and it went back and forth the same for both. It will change back and forth as usual.

DomoSapien:
:teethhappy: True story, we used to have a CSR who is currently working on his Masters' in Psychology, "Confirmation Bias" was a frequently used term in his tickets about Matchmaking and Penetration mechanics.

Реклама | Adv