DomoSapien [WGA-A] threatening in game bans to players
Дата: 18.07.2017 22:34:31
Termitey, on Jul 16 2017 - 20:42, said: Yip so proud of the community but left my statement alone Typical
WG stufff Hahahahahahahahahahahaha GGDomoSapien: I'm sorry, what kind of a response exactly were you
expecting to this?
Termitey, on Jul 16 2017 - 00:47, said: AN answer from WG hahahahahahahahhahahaha so funnyDomoSapien: I can't speak for my colleagues and I can't speak for my
employer as a whole. I'm a support rep. If you need help with game
mechanics, mission rewards, missing goods, billing, Rule
Violations, Account issues for any of our products, I'm your guy.
While folks are sometimes pretty quick to call us useless, often
that description is based solely on our inability to break policy
at the request of a player. I've been playing WoT for 5
years. I have about 15,000 battles played.
I know how the game works, as being intimately familiar with the product allows me to perform my job functions more efficiently.
If you need an official response on Policy or game issues, I probably don't have the authority or know-how to explain the motivation and thought process that goes on behind every major decision, as I don't have any stake in that decision-making process.
I know how the game works, as being intimately familiar with the product allows me to perform my job functions more efficiently.
If you need an official response on Policy or game issues, I probably don't have the authority or know-how to explain the motivation and thought process that goes on behind every major decision, as I don't have any stake in that decision-making process.
SpectreHD, on Jul 16 2017 - 14:57, said: Nice to see someone from WGNA reply back. But as for
your bolded statement, I do hope WGNA does something because this
game is not growing. I hope the WGNA office recognises and is
concerned about this and actually send their concerns, as well as
those of the community to Minsk or WGHQ. Because current views and
sentiments points to WGNA not actually sending NA server feedback
to Minsk or WGHQ. I mean why make an unhistorical M48A1 with
the M48A5 turret when the M48A5 hull has the same engine deck and
exhaust of the M60 so a completely unhistorical mash up.
Furthermore, the turret was buffed to extremely unhistorical
levels. All this when the NA server has been asking for the M60A1
for years. A vehicle from the 1960s that would serve the same
purpose as putting in a 1970s M48A5 turret onto a mid 1950s M48A1.
At this point, with historical accuracy seemingly tossed out
the window, how about introducing the Valkyria Chronicle tanks onto
the premium shop because with every patch, these vehicles become
more fitting for this game.DomoSapien: I hear your concerns, but I'm really not inclined to comment
on this one way or another. Something to keep in mind is that we
aren't ignoring all your feedback. We compile and forward all
player feedback to the Production Teams, but Wargaming is a Global
organization. We have to make decisions with the entire playerbase
in mind, not just a singular region.
That isn't, of course, to say that the NA region's opinion doesn't matter; it does, and our region has been at the forefront of influencing the company to create policies which vastly improve players' quality of life. For example: we were the first region to adopt the Exceptions policy for vehicle restorations, and we pushed for the Vehicle Recovery and Crew Recovery tools to be implemented.
All player feedback is forwarded. I can promise you this because I forward feedback from tickets on a daily basis. But the Dev teams are getting feedback from every region. Not all of that feedback is useful to us.
My best advice if you want to guarantee your feedback makes it into the hands of the Dev team: Give us examples. Feedback is great, but what's most helpful to us is if our players provide us with statistics or parameters they would like tweaked in a specific way, so we can explore balancing decisions that we may not have previously considered.
The more data you can provide with your argument, the more useful that feedback is.
That isn't, of course, to say that the NA region's opinion doesn't matter; it does, and our region has been at the forefront of influencing the company to create policies which vastly improve players' quality of life. For example: we were the first region to adopt the Exceptions policy for vehicle restorations, and we pushed for the Vehicle Recovery and Crew Recovery tools to be implemented.
All player feedback is forwarded. I can promise you this because I forward feedback from tickets on a daily basis. But the Dev teams are getting feedback from every region. Not all of that feedback is useful to us.
My best advice if you want to guarantee your feedback makes it into the hands of the Dev team: Give us examples. Feedback is great, but what's most helpful to us is if our players provide us with statistics or parameters they would like tweaked in a specific way, so we can explore balancing decisions that we may not have previously considered.
The more data you can provide with your argument, the more useful that feedback is.
DomoSapien [WGA-A] threatening in game bans to players