Is WG Support on vacation?

Campagnolo:   Hey there puckup4x4,   We're still dealing with a large volume of tickets and hope to have your issues resolved as soon as we can!   Please know that if someone sends multiple replies to a ticket, that person's ticket position in our queue will move to the back with every new reply. That may be a reason why some players aren't getting a response after a while.   Cheers!