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Meet the Staff: CabbageMechanic

Дата: 25.07.2017 20:40:36
View PostSteamboat_Willy_Sr, on Jul 24 2017 - 19:37, said: Firstly, welcome CabbageMechanic   So you are now about number six or seven, maybe more, that is going to turn things around.  Good luck, as you'll need it,  as all those who have come before you have for the most part  watched as the NA server continues to decline despite good intentions and well meaning efforts.  My biggest complaint with WGNA has been the total lack of consistency with regards to implementing the rules and punishments for those who violate them.  The recent five strikes rules have somewhat reduced the toxicity and for that I am grateful and has increased my participation, but like so many before you, talk is cheap, it's the actions that matter and catch the eye of this player base.  

CabbageMechanic:   Happy to hear you have noticed an improvement since the new RV Policy, I was extensively involved in deploying it.  It's a lot of work and a job our CSRs still manage every day, but we have thankfully been able to remove a lot of the most extreme behavior.  If you see more, keep reporting it.
 

View PostNunya_000, on Jul 25 2017 - 08:27, said: 1. The length of time it took to resolve the chat issue (if it is resolved yet) was a major FUBAR.  The fact that we receive very little feedback even exasperated the issue.  Even a "it is a complicated issue, please be patient while we are attempting to resolve the issue" can go a very long ways....even if this message is given daily.   2. Bring back credit rewards.  Many players have a lifetime supply of auto-fire extinguishers and Personal Reserves.  Daily credit rewards created incentive to play on a daily basis, as they could be used immediately (and who doesn't need credits).  Auto-FE and PR just go into a pool if a player already has plenty.   3. Add a filter in the garage so that non-elite tanks are sorted.  These are the tanks players are grinding on.  It makes little sense that they can not be accessed quickly.   4. Many threads become cesspools because moderators seldom provide feedback and/or squash "rumors".  I believe the quality of the forum would improve if the moderators provide more input other than "this thread is causing unrest.  Locked".   5. While naming and shaming should still not be allowed.  I monthly tally of players punished for physics abuse, illegal mod usage, and/or excessive reports against would go a long way and remove the appearance that WG does not really care and are not doing anything.   6. This game is repetitive and can become boring.  A variety of maps is what removes that repetition and boredom.  This game can never have too many maps.  A new map should be introduced every update.  "Broken" maps should be fixed, but not removed.   7. The Mutant sale upset a lot of players.  It should have been added as a reward tank in a fairly difficult series of missions instead of offered in the Premium Store.   8. Do not stop the practice of making Premium tanks slightly worse than a similar fully upgraded regular tank.  The Defender and Chrysler K made the game appeared Pay-2-Win.  This alienated many players.   I understand that many of these are not things you can do anything about.  These are just some items I see as game killers or that should be fixed.

CabbageMechanic:   Thank you, a lot of useful benchmarks and actionable feedback there.  As for #3, is being able to set Primary tanks for the ones you're grinding insufficient?  My own habits usually just involve filtering for the tier of what I know I want to play and I find that quite quick, but I'm weird so that may not be practical for many.  Let me know.  

View PostMudman24, on Jul 25 2017 - 08:44, said: Well, thanks for at least responding. The removal of neg reps was floated by WG as a "trail" but of course they never communicated with us after that and just left it. I did a poll in the months that followed and the forum users pretty overwhelmingly thought that it increased trolling and had a negative impact on the forums, which seems to be the opposite of WGs intent.    http://forum.worldof...-neg-reps-poll/

CabbageMechanic:   Thanks for the link, that certainly lends more weight to the argument.  I will look more into what making that change would entail and look into what factors might be creating internal resistance to it.

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