my tinfoil hat is on

AgentXIII: Just a friendly reminder that a speedtest does not show routing data and therefore does not show issues en route to our servers.    As an example, last year (I forget the exact date) we had a peering issue with Time Warner Cable just outside of Ashburn that I spent a week working with Time Warner to resolve. I use Time Warner as an example due to your speedtest, although we also had an issue with Comcast customers being incorrectly routed to Japan and back just a few months ago.   My point is, internet issues happen and in different areas and while I admit that sometimes it's on our end, this is not always the case. Remember that weather and maintenance also happen and its not always us.   This is why we ask that players submit support tickets with pingplotter reports, because if we don't have the information to investigate we can't get a hold of the appropriate people to resolve connection issues.   Also, this post is probably better suited for the support forums and not fan creations. =P   Tin Snips anyone?