Seriously WG? renaming a user because he has weed in his name...
Дата: 19.03.2019 18:56:34
Homer_J, on 19 March 2019 - 04:52 PM, said: But for a vast majority the reference is only there if you Google
it. Otherwise it's ambiguous at best. Quote Why names
that can be searched and found to be breaking the rules are not
sanctioned: In the names listed, while you are able to search the
names and thus able to find to sanction them, as you can imagine
support has an extensive list and amount of work with tickets to
process. These will keep the staff busy beyond having the time to
actively search through the player lists and look up each name and
how it may break rules when there are already tickets out there
with people already reporting them. In 8 years nobody has had time
to do a quick search on a certain historical figure? It
doesn't need to be an ongoing task every day or week.eekeeboo: In 8 years nobody has had time to do a quick search on a certain
historical figure? It doesn't need to be an ongoing task
every day or week. This is true unless you're aware of the
drugs and if the country where it is illegal would specify it. This
is why in the past it wasn't an issue until the report triggered an
investigation and the results were somewhat conclusive on what the
name is seen as. This is unfortunate but it is a position that is
hard to fight against as we would be making exceptions to a rule we
have to enforce for others. The search is done by
report, you'd be surprised just how many reports there are for
username violations etc and the CS agent who spends time doing the
searches and going through username lists manually looking for
issues is an agent who would then not be helping tickets or trying
to help with more severe technical issues etc. I know this isn't
perfect or ideal, but it is the tool we have to work with and the
systems we have and as it is, in this case, if the first result is
clear rule violation material, then that's what would quickly lead
to a rename.
Quote Why names that can be searched and found to be breaking the rules are not sanctioned: In the names listed, while you are able to search the names and thus able to find to sanction them, as you can imagine support has an extensive list and amount of work with tickets to process. These will keep the staff busy beyond having the time to actively search through the player lists and look up each name and how it may break rules when there are already tickets out there with people already reporting them.
eekeeboo:
Seriously WG? renaming a user because he has weed in his name...