Server Problems 23/01/2019
Дата: 29.01.2019 14:21:03
ubimaiorminorcessat, on 28 January 2019 - 05:59 PM, said: Sorry eekeeboo, but i really do not understand. The damage
suffered by our clan during the landing battle is evident and the
server fault prevent us to be able to play the match in the best
possible way (our tanks was bloked and not repairables, other
thanks could not be set up with ammo, consumables and directives :
all was blocked!!) This is an issue that absolutly NEEDS a proper
reply and, in our opinion, a RIGHT compensation. Feel free to
contact me every time to discuss this matter, but legally, this
case falls into the promissory
estoppel case. Looking forward to hearing from you, best
regards,eekeeboo: The frustration is clear, but the decision on this with a
current extension was in place so that players, on the whole,
should not lose out. In terms of legality, I think you'd find
little case for this and the support in where it falls under due to
the constant information update and quick resolution and the burden
of proof falling on yourselves to prove you would have received
something not gained and that you were not given an opportunity to
remedy the issue, while simultaneously doing it and
highlighting that it was not giving an advantage to any other
competitive party to put yourselves at a disadvantage.
I'm not saying this is the perfect resolution, but highlighting
that on the whole, the situation was a bigger issue for all players
and CW players represent a minority who already have extended
compensation and we're still discussing compensation issue because
of the way CW players play outside of the norms.
WoT_RU_Doing, on 28 January 2019 - 06:11 PM, said: Personally, I don't play clan wars, so I can't
comment on that specifically. However, as a someone with a premium
account, first I lost time in the morning when the problems first
occurred. Then I lost more time in the prime hours of the evening
when they occurred again. I don't know how WG calculate that, but
as I'm effectively paying to play, I'd expect compensation when the
game is not fully available. During updates, WG normally issues 1
day of compensation for the same reason, so I don't see why this
should be any different. HAs it been taken into account by WG?eekeeboo: Can you please confirm the times of the issue as it was
first found at off-peak hours and was resolved within an
hour.
Shieldmaiden_Valkyrie, on 28 January 2019 - 06:33 PM, said: WG in one line. Doing the best to fool the players while
they pretend they already compensated the damage.eekeeboo: Have you checked your compensation and found it to be
in error?
Server Problems 23/01/2019