WG going batshit over CCs?

Wysch:   I have indeed removed the SirFoch from the community contributor program and also asked him to remove his content about the Chrysler K. from his channel. The reason for this is not the fact that he criticized the tank or the company, but the way he did it. The video was offensive inappropriate and frankly, slanderous. I think anyone who has seen it will agree with me on this. To be clear, we are fine with our contributors criticizing our content in their videos and we don't plan to "censor" their content in any way. However I think all of us can agree that the CC program is built on mutual trust and respect. The only thing we ask from our contributors is to respect that relationship and the product/team they are working with. I think a video full of insults and offensive remarks against us violates that trust. This doesn't mean that we are severing all ties with Foch, he is still a part of our community, but for now he won't be part of the CC program.    As far as Circon is concerned, he is still our contributor and we will continue to work with him. The video I asked him to remove also contained quite personal and offensive content. Circon agreed to removed it after I pointed it out.    I hope that this clarifies things. If you have questions about this please don't hesitate to do so here. I'll be out of the office until tomorrow, but I'll make sure to answer once I am back in the office.    Hello.   I have three "questions" waiting for you, although I don't think I'll get any answers from you. I had to quote your entire post, sorry for it and I'm sorry for posting a brick of text in a very rusty English.   1) I'm out of WG EU community for some time, but what happened to the "make the video private, we'll watch it first and you'll release it on XX.YY.2017? Whether the video inappropriate or not, that's your fault you let that video being released. You, or whoever made that decision to not doing that anymore, literally made the mistake, not SirFoch, for releasing the video you (WG EU) won't be happy about. It's total bs to blame the youtuber for releasing a video and total bs to force him to put it down. Also, if it's true what SirFoch said in his another video, if you threatened him to go through (youtube) copyright rules and put ALL his videos down, you are seriously making a mistake - you have to be damn sure if it's even legal. Your product is free to use and your own policy states that any person can upload any (youtube) video of your games that are free to use.  It sure looks like you certainly don't like the things SirFoch and Circonflexes said about the tank, or about you current premium vehicles policy, and that it's not about the WAY they said it.    2) I cannot agree more about the mutual trust and respect, however  a) you damn well knew SirFoch when you invited him into the CC program. You knew he talks the way he talks. For me WG EU for the first time in, I dunno, three years actually showed they want to build a mutual RESPECT with their community and community contributors by allowing a person, who doesn't agree with many decisions of the company, to join your CC program. The mutual RESPECT is gone now. You let SirFoch DAILY stream and upload videos on youtube where he clearly talks negatively and... slanderously about the game development... and suddenly that's a problem. I seriously doubt he could be more "slanderous" than he was when talked about the new Maus "balance". (Which again indicates you are either overworked or understaffed and you don't watch your contributors' videos anymore to monitor their work.) b) you talk about trust yet you don't allow your playerbase to have it in you. Sorry to say it, it's my personal opinion and also the reason why I don't play the game anymore, because your contributors were the only source of trustworthy information about any premium vehicles a random player can have. Sorry, but I can't take the videos from WG channels seriously when deciding whether to buy the tank or not. Especially if they're limited - i.e. I have to buy them now thru gift shop and and not ingame via gold.) It sure looks like you want your contributors to say what you want them to say about your products, and that alone destroys any trust you can ever have. I know you don't want your contributors to look like they say what they are supposed to say, but it certainly looks like it. I'm just saying how it looks from the outside. It's not your contributors who violate the trust, it's your community department again (or should I say the people above it?).  So the question number two is: Shouldn't you re-design your contributors' policy to prevent any mistakes like today's? I certainly asked for this two years back. People here on forums are different from your paying customers, the percentage is tiny, however where else you want to build a trust? Thru your contributors exactly like Circon and Foch, who say thing clearly and openly, and thru forums. Facebook and live events are cool, but you can't build a community (with a trust) on them alone.   3) And that is exactly your problem here:  

Wysch:    You don't have any clear standpoint regarding anything - modifications, game development, community management, gift shop or premium shop or whatever it's called, agressive facebook sales... and now you don't have a clear standpoint about your CC program and SirFoch.   For now he is not part of CC program. Will he be one day again when the community staff leaves and new comes? Is he banned from the CC program for good? Or what? Again... no clear standpoint. You didn't have it when you let SirFoch join the CC program, you don't have it now... I'm sorry, again, I'm just saying how it looks from the outside. I'm not trying to defend SirFoch, I can imagine why you let him be a contributor and I can imagine why you had to remove him from there.    In the end you didn't achieve anything in my opinion - Foch will be legally still able to do his youtube videos and streams, and he will keep reviewing your tanks, because people will buy them for him. You just managed to lose a contributor with pretty cool reach (53k youtube subs and 1000 viewers on twitch?) and you lost your way to monitor how he talks.  If, just if, you let him use your "premium vehicle for CCs accounts" and THEN check his video before it goes live, you wouldn't have to deal with this wall of text.