Community Coordinator
Дата: 11.11.2011 20:22:58
Overlord: Community Coordinator
Office: Paris
Type of contract: permanent
Main Responsibilities:
• Moderate and maintain current and future European forums of Wargaming.net's franchises.
• Actively communicate through forum postings.
• Gather specific and general feedback from community and provide it to the Community Manager
• Keep yourself pro-actively up to date with new content and product releases through self-guided e-learning as well as provided training.
• Create/edit content for assigned game websites in the form of promotional text, instructional / help text, background information and any other text as required.
Additional Responsibilities may include:
• Ad hoc translations of service articles and game related materials
• Stay in touch and engage with our player base by sharing tasks with our customer service team
• Other tasks as required
Requirements:
• Fluent in English
• Excellent written and verbal communication skills in at least one of the following languages:
o English
o German
o French
o Spanish
• Outstanding grammatical skills.
• Eloquent and able to express complex subjects in a simplified way when appropriate.
• Ability and willingness to work alternating shifts and weekends as required by the business
• Quick thinking and creative problem solving skills
• Passion for PC / video games and the ability to understand and emphasize with the unique needs and passions of our player community.
• Being enthusiastic about providing outstanding customer service and ability to maintain a positive and professional attitude in all interactions.
• Team player with a high level of self-organization and collaborative personality
• Expert knowledge of Microsoft Office applications, particularly Excel and Word
Pluses:
• Additional language skills at proficiency levels required to provide excellent customer service both verbally and in writing.
• Experience working in multilingual & multicultural environments
• Experience with online-based task tracking systems
• Detail knowledge of and passion for World of Tanks
• Strong familiarity with the gaming industry and online gaming communities
Send your resume and motivation letter to : jobs-eu@wargaming.net
Office: Paris
Type of contract: permanent
Main Responsibilities:
• Moderate and maintain current and future European forums of Wargaming.net's franchises.
• Actively communicate through forum postings.
• Gather specific and general feedback from community and provide it to the Community Manager
• Keep yourself pro-actively up to date with new content and product releases through self-guided e-learning as well as provided training.
• Create/edit content for assigned game websites in the form of promotional text, instructional / help text, background information and any other text as required.
Additional Responsibilities may include:
• Ad hoc translations of service articles and game related materials
• Stay in touch and engage with our player base by sharing tasks with our customer service team
• Other tasks as required
Requirements:
• Fluent in English
• Excellent written and verbal communication skills in at least one of the following languages:
o English
o German
o French
o Spanish
• Outstanding grammatical skills.
• Eloquent and able to express complex subjects in a simplified way when appropriate.
• Ability and willingness to work alternating shifts and weekends as required by the business
• Quick thinking and creative problem solving skills
• Passion for PC / video games and the ability to understand and emphasize with the unique needs and passions of our player community.
• Being enthusiastic about providing outstanding customer service and ability to maintain a positive and professional attitude in all interactions.
• Team player with a high level of self-organization and collaborative personality
• Expert knowledge of Microsoft Office applications, particularly Excel and Word
Pluses:
• Additional language skills at proficiency levels required to provide excellent customer service both verbally and in writing.
• Experience working in multilingual & multicultural environments
• Experience with online-based task tracking systems
• Detail knowledge of and passion for World of Tanks
• Strong familiarity with the gaming industry and online gaming communities
Send your resume and motivation letter to : jobs-eu@wargaming.net
News from the Front\Careers\Community Coordinator