Statement regarding the recent AFK/Bot sanctions

Njial: Dear commanders   At Wargaming we strive to create a fair and enjoyable experience for all our players at all times, which includes regularly applying temporary sanctions to accounts that have been detected to be using bots.   It was with great shock when we realized that a technical error in our bot & cheat detection system has accidentally banned multiple accounts, which should not have received any sanction in addition to those that used cheats and/or bots. Please be assured, we have taken actions to avoid similar mistakes in the future and we have made changes to our internal workflows to ensure action is taken more swiftly and thorough.   All accidently affected account owners have been contacted individually on their registered e-mail address to explain them the situation in person and to apologize directly.   Once again we would like to apologize for the trouble and inconvenience caused by this!