Statement about the SirFoch incident

LordMatrix_, on 23 May 2017 - 03:32 PM, said: Wargaming, what about addressing SirFoch's message (you only addressed delivery)? Like your latest trend of introducing OP premiums and over-buffing tanks like Maus, Type 5, VK100? Why don't you work together with good players from the community to balance the tanks? Players are customers and I think we should have a say in balance/design decisions. After all, we are the ones that are paying you for a product/service. Your corporate motto is to make sure everyone is happy, yet your actions, inactions and lack of communication is making people frustrated and angry. We love the game and it pains us to see you ruin it. This game could be so much better. I think thats the message SirFoch was trying to send.